Feedback let’s know if we’re getting it right or if there are things we need to improve. Your feedback will be displayed online and may be used for marketing purposes. If you’d rather email us privately then please email june@laurieross.com
Select the branch below to see some of it's latest reviews:
Very friendly and efficient service
Thank you for your feedback Joanne. I will pass your lovely comments on to our Cumbernauld Branch. June
Very pleased with the overall service levels by your company
Thank you Peter for the lovely review. June
The person I dealt with was clear about the policy and treated me with respect.
Thank you John we are so happy to hear this. June
Painless !
Thank you for your feedback Des. June
Local company that deliver excellent friendly customer service. Answers phone promptly without being left in a queue. Everything done for you.
Thank you very much for the lovely words Stewart, our Cumbernauld team will be delighted to hear this. June
Service is absolutely brilliant girls are so pleasant and helpful I have recommended friends to use Laurie Ross
Thank you very much for lovely words Jane, also thank you for recommending us, we are delighted to hear this. June
Excellent service as always. Thank you
Thank you for your feedback Valerie. June
Kelly was polite and efficient as always. A pleasure to deal with.
Kelly will be so pleased to hear this. Thank you. June
exellant service as normal i am always informed when insurance policy is up for renewal and at a competitive price. suitable for my needs
We are pleased to hear this Andrew. Thank you very much. June
Excellant
Thank you very much William. June
Customer service is top notch.
Thank you John we are so glad to hear this. June
First class service as usual
Thank you very much for your feedback. June
two year in a trot from laurie ross Cumbernauld not the cheapest good service from the girls
Thank you David for taking the time to review our Cumbernauld Branch. June
I found the staff friendly and easy to work with
Thank you Rosemary our Cumbernauld Branch will be pleased to hear this. June
For many years know I"ve been dealing with Laurie Ross and Im happy to get my insurance from them. The staff are great no problem when looking for help. 10/10
Thank you for the great feedback Joseph. Our Cumbernauld Branch will be so happy to hear this. June
I've been dealing with this branch for car insurance for many years and have always found the staff to be helpful, courteous and friendly. Always received excellent service from the branch.
Thank you for the amazing review Gordon. Our Cumbernauld Branch will be over the moon to hear this. June
as always very polite on the ball with no messing about highly recommend
Thank you for your feedback we are so happy to hear that you would recommend us. June
brilliant as usual always keeps me updated very friendly on the phone, and always helping and thank you
Thank you Andrew our Cumbernauld Branch will be so happy to hear this. June
Very efficient and professional
Thank you for your feedback James. June
Very efficient and quick to give me a quote for my 2 cars.
Thank you for the review of our Cumbernauld Branch. June
Very happy with the professional services and the friendly staff are a credit
Thank you Peter for the lovely review of our Cumbernauld Branch. June
Very friendly and helpful with a professional set up that’s why I keep going back , had a non fault claim recently and sorted out professionally. I am a self employed taxi owner
Thank you very for for the fantastic review. We are delighted to hear this. June
Although early morning the girls served with a smile on their face and made me feel as if I was important. Keep up the good work .Not enough of this these days.l
Thank you John for leaving us 5 star feedback. You are very important to us!. The Cumbernauld Team will be delighted to hear this. June
Good price good service
Thank you David for reviewing our Cumbernauld Branch. June
I am a professional driver no accidents for 30 year had a no fault claim, Laurie Ross on the ball from start to finish speedy and professional service ,thanks again
I had a non fault claim. I am a professional driver never been involved in an accident for over 30 years . Laurie Ross were on the ball from start to finish , I would recommend them all day long
Thank you for taking the time to give us your feedback. Being in an accident can be stressful so we were delighted to be able to help. June
Courteous and knowledgeable staff. Feel their customer service is spot on. Thanks Cumbernauld for your great staff.
Thank you James for the lovely review. Our Cumbernauld Team will be so happy to hear this. June
Always a pleasure to deal with staff very pleasant and understanding if changing the policy or anything else
Thank you for your feedback. We are so happy to hear this. June
Great service and very easy to deal with helpful staff. Thanks to all at Cumbernauld Laurie Ross!
Thank you David for taking the time to leave us feedback. June
Girls are very friendly and helpful
The girls at Cumbernauld will be so happy with your feedback David. Thank you. June
Great service and very helpful staff. First class.
Thank you Hugh for taking the time to review our Cumbernauld Branch. June
Friendly helpful staff
Thanks for the feedback Craig! June
Very helpful staff. Always willing to compare prices to suit my needs.
Thank you Fiona for the feedback. Our Cumbernauld Branch will be so happy to hear this. June
Very helpful and courteous staff, always with a smile on welcoming clients either big or small. Very helpful and willing to explain all alternatives to customers and very focussed on customers needs.
Thank you James for such a lovely review. Our Cumbernauld Branch will be over the moon to hear this. Thank you. June
Thanks very much for all. I been with you since you had the offices in Edinburgh. Keep up the Good Work.
Thank you very much for your feedback Rennel. We are delighted to hear that you have been with us for so long! June
Good prompt service. Speedily followed up.
Thank you Gerry for reviewing our Cumbernauld Branch. We also appreciate the 5 stars! June
No hassle and renewed both policies
Thank you Gerald for taking the time to review our Cumbernauld Branch. June
I have always found the team at Cumbernauld to be on the ball and appreciate their help and advice.
Thank you Hugh for the lovely review of our Cumbernauld Branch. June
The staff at the Cumbernauld branch were very prompt in getting me a quote for my taxi insurance which I couldn’t better elsewhere. Everything went smoothly and i’ll return for another renewal quote next year.
The girls at Cumbernauld will be so pleased with your feedback Graham. Thank you! June
Quick professional service, great price and hassle free, everything was made easy from getting a quote to esigning the agreement, one less thing to worry about now!
Thank you for the fantastic review Jason. We are delighted to hear that we provided you with a smooth process. June
Fast and friendly service Staff appear knowledgeable about products and are able to identify what insurances meet my specific needs
Thank you Marjorie for the feedback! We are over the moon to hear this. June
Been doing business with Christine and Kelly for many years now and always get top class service. A pleasure to do business with and look forward to many more years.
Thank you very much for the fantastic review. Christine and Kelly will be so happy to hear this. June
Staff were very helpful when choosing to insure with them. I mainly dealt with Laura who was very friendly over the phone and answered all my questions before I made the decision to take my business to you. Thank you
Thank you for the fantastic review. We are so pleased to hear this. June
Had to pay more than was quoted as mistake was at your end. After looking through policy even that is wrong through no fault if mine . Will be in Monday 4th to get this sorted.
Brain we believe you have been in contact with the branch and the error has been resolved to your satisfaction. We would like to take this opportunity to apologise once again. June
As usual,keen,polite & a quick transaction.
The girls at Cumbernauld will be so happy to hear this Andrew. Thank you! June
Brilliant service as usual
Thank you Peter was taking the time to review our Cumbernauld Branch. June
Very pleased with the quick feedback to my queries and the friendly telephone conversation with Carol. I cannot rate Laurie highly enough I have also purchased house insurance for my rental flats with your company. I recommended my mother to your company. She has now insured her house with Laurie Ross after being ripped off for many years, staying loyal to her bank - she has saved over 30% in her annual premiums !
Thank you very much for the amazing review. Carol our Cumbernauld Branch manager will be so delighted to hear this. We are over the moon that you recommended us! June
Done my insurance in no time staff always very helpful and very good
Thank you very much Paul for reviewing our Cumbernauld Branch. They will be over the moon to hear this. June
One quick phone call and renewal sorted very efficiently
Thank you Francis for taking the time to review our Cumbernauld Branch. We are pleased to hear that you think we provided you with an efficient service. June
No problems. Very good service. Thank you.
Thank you for taking the time to give us feedback Ann. June.
Always helpfully First class
Thank you very much Martin! June
Very pleasant, informative & helpful staff.
Thank you Malcolm for the lovely review of our Cumbernauld Branch. They will be so happy to hear this! June
Always very helpful. Have never had a problem with anything. Always cheery.
Thank you Alison for the feedback! Our Cumbernauld Team will be so pleased with your lovely feedback. June
Staff are great and always helpful. One down side in last year is renewal letters not sent early enough, then call to ask if taking insurance out left too late to decide or review, whether intentional or not, leaves you feeling as if you are set up not to have time to decide best options. Never used to be like this as been a customer for over 20 years however complacency with loyalty will reduce with instances like this.
We are sorry to hear this Kevin, our renewal process aims to contact every customer 3 weeks prior to their renewal date giving them plenty of time to make their decision. We believe the branch manager has now been in contact with you to discuss. June
Always a pleasure to do business with.
Thank you very much for the 5 star feedback. June
First class friendly & efficient service as always
Thank you Thomas for taking time to give us feedback. We will pass your lovely comments over to our Cumbernauld team. June
Always a great service. Fast efficient and very friendly.
Our Cumbernauld Branch will be so pleased to hear your lovely comments Partick. Thank you! June
Once again, a swift, pleasant and easy transaction.
Thank you Steve for the feedback. Our Cumbernauld Branch will be delighted to hear your lovely comments. June
Very professional and friendly service when I called at the local office in Cumbernauld to renew my car insuranceand. So impressed, I decided to ask for a quote for my home insurance which is due for renewal too,
Thank you very much for the great review Mike! We are delighted to hear this. June
Professional and friendly advice Good deal negotiated on my behalf fir car insurance 2018/19
Thank you Brain for the review! We are so happy to hear this. June
Thank you Eileen for taking the time to give our Cumbernauld Branch. a 5 star review. June
Friendly and professional service. Particularly efficient and helpful in dealing with a recent motoring claim.
Thank you for the feedback Lesley. We are so pleased to hear this. June
fast efficient service
Thank you John for taking to give us feedback. We will pass your comments over to our Cumbernauld team. June
Thank you for the 5 stars Stephen! June
Staff always polite, cheerful and very proffesional. They always try there best to get you the best possible deal through the network of insurers they use and 85% of the time they do a great job, they take the hassle of taking your own time and effort searching the internet for your own deal, and if the can't get you the deal you want they don't hassle you, they just ask to call you again the following year with another quote. would and have recommended laurie ross to friends and family.
Thank you so much for the fantastic review Scott! We are so delighted to hear this and thank you for the recommendation! June
Great service for car insurance and got me a good deal on house insurance.
Thank you for the 5 star feedback! We are so happy to hear this. June
Price is paramount to me as a pensioner and Laurie Ross has always beat any other quote I have received.
Thank you very much William for taking the time to review our Cumbernauld Branch. We are so pleased to hear this. June
Happy with service
Thank you David for taking time to give us a review. June
Very competitive rates, have other properties to insure in the near future. Hope they can come up with the goods again. Des.
Thank you Des for taking time to give us feedback on your property insurance. We are very happy to hear this and will pass your lovely comments to our Cumbernauld team. June
first class service would highly recommend to family and friends
Thank you Robert for taking time to give us such great feedback! June
really good service
Thank you for your feedback and the 5 star rating Andrew! June
This year, as in previous years, I was really impressed with the staff at the Cumbernauld Branch. They are always pleasant to work with and show an attention to detail with focus on the needs of the client. Kelly, this year, went above and beyond to ensure I received the best product for my requirements. This type of service cannot be replicated online. Thank you! Well done!
Thank you so much Diana for your fantastic review. We are so happy that we were able to help. Our Cumbernauld Branch team member Kelly will be so please to hear your lovely feedback. June
Fantastic friendly staff who are always patient and understanding with us. All paperwork is completed efficiently and correctly and this saved me lots of time from doing this as the branch have all my details. Thank you for all your hard work.
Thank you so much Laura for your amazing feedback! I will pass your lovely comments over to our Cumbernauld branch who will be so happy to hear this. June
As always excellent service. Thank you again
Thank you Valerie for your 5 star rating and your feedback. We are so pleased to hear this. June
The initial renewal notice contained an error, which I queried. The subsequent conversations and emails solved the problem quickly and efficiently. Sometimes mistakes allow companies to demonstrate how to resolve issues with good grace
Thank you very much George for your feedback. I'm glad to hear our team resolved any issues quickly and to your satisfaction. June
Thank you for the 5 stars Davie! June
Thank you for the 5 stars Davie. June
Very happy with the staff and service
Thank you Phil for taking the time to review our Cumbernauld branch. I will pass your lovely comments on to them. June
as always staff very good in all aspects of service would recommend them for all your insurance needs
Thank you so much for your amazing feedback and your 5 star rating. I will pass your comments on to our Cumbernauld branch who will be delighted. June
As always 10 out of 10
We are so happy to hear this Jim. Thank you very much. June
Amanda Boyd was absolutely amazing helped me out nothing was to much of a hassle have recommended her to all my friends and family
Amanda will be over the moon to hear this Richard. Thank you very much for recommending us. June
Have been using this branch for 8yrs now. They always get me a good price and their customer service has been excellent.
Thank you for the review of our Hamilton Branch Richard. They will be so pleased to hear this. June
Providing a great service, staff very friendly, and helpful. Been a customer for many years and will continue to do so.
Our Hamilton Branch will be over the moon to hear this Janice. Thank you very much. June
Excellent & very helpful service. Thanks
Thank you for your lovely comments Fiona. June
Excellent service as usual in Hamilton
Thank you for your feedback. June
First class staff and service.
Thank you very much Pauline for the 5 star review! June
Very helpful knowledgeable and great
Thank you very much Antonia for taking time to give us 5 stars! June
friendly staff, knowledgable,efficient good to deal with
Our Hamilton Branch will be so pleased to hear this. Thank you. June
Great service very efficient staff
Thank you Margaret we are so happy to hear this. June
1st class from start to finish
Thank you Alan for the review. We are so glad to hear this. June
Great service when renewing insurance and great prices sourced. Staff very helpful
Thank you David for taking the time to review our Hamilton Branch. June
All the staff are always very professional friendly & helpful best private hire insurance quotes. Thanks
Thank you John we are so pleased to hear this. June
Great service again today from Laura McCafferty. Car and house insurance sorted in one visit in a friendly and professional way no wonder we go back to Laura year after year.
Thank you Liz. I will pass your lovely comments on to Laura who will be delighted to hear this. June
No complaints from service I received for both car and home insurance .
Thank you for your feedback! June
Pleased with the service from the Hamilton branch who contacted me prior to my renewal date with a great quote for my building and contents insurance which I was pleased to accept.
Thank you Alan our Hamilton Branch will be so happy to hear this. June
Great service and professional staff
We are so pleased to hear this. Thank you Anne Marie. June
Staff always very efficient friendly and willing to help with whatever my needs never had any problems thanks
Thank you John for the lovely review of our Hamilton Branch. June
A very satisfactory experience in renewing my insurance.
Thank you Gerry for your feedback. June
The staff at Hamilton are first class and always very professional .I'm a very happy customer !
Our Hamilton Branch will be delighted to hear this Gerard. Thank you! June
Not sure why I’m the Hamilton branch when I live in paisley but all the staff in Hamilton that I’ve ever dealt with are fantastic
Thank you Nichola for the lovely review of our Hamilton Branch. June
Great service, helpful staff, highly recommended.
We are so happy to hear that you would recommend us Raja. Thank you! June
Lovely jubbly , great service from your No1 customer 😁
Thank you for your lovely review Ross! June
Have been with the Hamilton Branch For a good number of years always so very helpful with whatever insurance I’m needing car insurance or house insurance now I do my building and contents insurance my husband and boys do their insurance also with Laurie Ross first class team and do look after and offer great service when dealing with myself and my family wouldn’t shop anywhere else because they will go above and beyond to get you the very best deal. thank you Hamilton branch
Thank you Caroline for the amazing feedback. Our Hamilton Branch will be over the moon to hear this! June
Great friendly service
Thank you Mark for taking the time to review our Hamilton Branch. June
Very good customer service every thing was explained to me to make sure that I received the correct policy for my needs
Thank you Margaret for taking the time to review our Hamilton Branch. They will be so happy to hear this. June
Excellent, helpful and quick service, thanks Ron
Thank you Ron for the lovely review. We are so happy to hear this. June
Renewed my car cover at a competative price with a minimum of fuss and bother.
Thank you for taking the time to leave us a review. We are delighted to hear this. June
First class service
Thank you Davy for the 5 star feedback! June
First class communication and service.
We are delighted to hear this Allan. Thank you! June
No hassle car renewal at a fair price. Nice staff.
Thank you Anne for your feedback. June
Great girls 2 deal with very helpful
Thank you Leeann for the feedback. Our Hamilton Branch will be very happy to hear this. June
Great help with everything we needed
Thank you Andrew for taking the time to review our Hamilton Branch. June
I renewed my van insurance last week .the 2 girls who dealt with me did an excellent job in getting my renewal sorted.they were very professional and helpful.
We appreciate your fantastic feedback David! Our Hamilton Branch will be over the moon to hear this. Thank you. June
Dealt with Laura and Amanda, both provided excellent service and advice. Took a little longer mainly due to mis-information I provided but Laura sorted it out quickly. Will use again and would recommend to anyone else to use.
Thank you for the fantastic feedback Gary. Amanda and Laura will be over the moon with your comments. We also appreciate that you would recommend us. June
great place the staff are very polite and ever so helpful and go out their way to get you the best deal possible
Thank you for taking the time to leave us a 5 star review. The team at Hamilton will be so happy to hear this. June
Fantastic service fast friendly hassle free no pressure approach would highly recommend and use again.
Thank you Masood! We really appreciate your lovely comments. We are over the moon the hear that you would recommend us! June
Always very helpful. Very friendly and work hard to get a quote I’m happy with.
Thank you very much for your 5 star feedback William. June
In my humble opinion Beckie Dewar dealt with my car insurance quotation and process with impeccable professionalism, courteously, and succinct precision that I feel 5 stars is an injustice to her completely. Furthermore, Beckie's approach to a small misunderstanding which was entirely my fault to which I hold up my hands unreservedly, was the epitome of true perfection which I experienced throughout the whole process.
We are absolutely over the moon to hear this John. Beckie from our Hamilton Branch will really appreciate your kind words. Thank you very much. June
Around good to use...
Thank you Lee for taking the time to leave us feedback. June
Great service as always, been a customer for many years and the staff are very friendlyOne thing to improve on is the heat in the office
Thank you Mark for the 5 star feedback. We are sorry about the heat, we are looking into some heating improvements at the moment. June
great staff pleasure to do business with
Our Hamilton Branch will be so pleased with your feedback Jim. Thank you! June
Pleasant staff & extremely helpful. They did everything to help me with my car insurance & explained everything perfectly.
Thank you very much for the great feedback Lauraine. We are glad we could help! June
Nice and frendly Stef know what the are doing
Our Hamilton Branch will be happy to hear this Tom. Thank you so much! June
Very helpful and reassuring that it’s the right car insurance for me very pleasant to speak to and professional
Thank you Lynn for your great feedback. Our Hamilton Team will be delighted with your comments. June
The staff are always helpful, polite and efficient. I have been getting my car insurance from this branch for decades and have recently started getting my buildings insurance from them. Very good service.
Thank you for the fantastic review Iain! Our Hamilton Branch will be so happy to hear this. June
Laura in the Hamilton branch is fantastic and always sorts everything out for me.
Thank you Robert for the great feedback! I will pass your comments over to our Hamilton Branch manager Laura who will be delighted to hear this. June
outstanding service and staff
Thank you for taking the time to review our Hamilton Branch. They will be over the moon to hear this. June
Always a pleasure to business with Laurie Ross, staff are always very helpful.
Thank you Michael for the lovely review. June
Excellent service no problems ,quick and easy would recommend
Thank you Brian for the 5 stars! We are so happy to hear that you would recommend us. June
Always a pleasure to deal with the staff at Hamilton. Always pleasant to deal with, able to answer any queries, or if not they will find out and get back to you quickly. They always look for the best deal based on personal requirement. Much easier than going to comparison websites, who are not always the cheapest once you start tailoring the policy to suit your needs.
Thank you so much Moira for the amazing review! We are over the moon to hear this. I will pass your lovely comments over to our Hamilton Branch. June
Absolutely first class treatment. Very competitive price. Thoroughly explained. Very polite, professional service, would recommend and should have used Laurie Ross years ago.
Thank you James for the fantastic feedback! We are so pleased to hear this. We are also delighted to hear that you would recommend us! June
Excellent service and very friendly staff , would highly recommend them...
Thank you David for the review. We are so happy to hear that you would recommend us. June
I've been with Laurie Ross for years now n I have always been impressed with Service provided. Everything is explained to you in great detail. I've been very satisfied with my insurance!!!
Thank you Sarah for the lovely review. We are so glad you are pleased with the service we have provided you with. June
Thank you Martin for the 5 stars! June
No one likes paying for their car insurance but as usual the staff at Laurie Ross Hamilton have provided a very competitive quote in very professional, efficient and friendly manner. Thanks again guys see you all next year.
Thank you very much James for the great feedback. See you next year! June
great service lovely welcoming staff great communication from the office
Thank you Joan for the great review and the 5 stars! We are so pleased to hear this. June
I was quite satisfied with the people who dealt with me
Thank you John for taking the time to review our Hamilton Branch. June
Thank you for the 5 stars Kevin! June
Laura was successful in finding me competitive quote and low cost 11 mths payment plan for my van. I am happy to recommend her to anyone.
Thank you very much for the feedback William! I will pass your lovely comments on to Laura who will be delighted to hear that you would recommend her. June
Laurie Ross, Hamilton, compared to online sites, always source the most cost effective, best value insurance products suitable for my needs and provide excellent customer service.
Thank you very much Carole for the fantastic review. We are so delighted to hear that you think we provide an excellent customer service. June
Amanda was a star helped me with everything will use her again
Thank you Richard for taking the time to give us 5 star feedback! I will pass your lovely comments over to Amanda who will be pleased to hear this. June
I had the pleasure of dealing with Laura McCafferty who over the period of a week and a half, had to find travel insurance for myself and my mum for our trip to Australia. As we both have medical issues it was proving expensive and sometimes impossible. But Laura persisted, seeking out new quotes again and again. She went the extra mile and found quotes for us which saved us hundreds of pounds. We cannot express how pleased we are with this fantastic service. I would recommend her and Laurie Ross to anyone.
Thank you very much for your great feedback Kenneth! I will be sure to pass your lovely comments on to Laura who will be so pleased to hear this. June
Amanda was brillant very helpfull. Would definitly reccomend this company and be using them again.. thanks again!
Thank you for the 5 star review and lovely comments Leanne! We will pass this over to Amanda who I am sure will be delighted. Thank you for recommending us. June
Very helpfully
Thanks James for taking time to give us 5 star feedback. June
Laura was fantastic got me a excellent price for taxi insurance thanks laura
Thank you for the feedback Andrew. We are glad we could help! June
Great service first class as usual so sorry i forgot the very helpful young lady's name Jim
Thank you so much for the lovely review, Jim! We are very happy to hear this. June
very helpful easy to deal with
Thank you very much for your feedback David. June
No need all good and dealt with in a pro manner. Great. Laura .
Thank you Eddie for your lovely comments and 5 star rating. June
Very helpful knowledgeable staff
Thank you for taking the time to review our Hamilton branch. They will be so pleased to hear this. June
Very attentive. Good listeners. Good knowledge of what they are selling. Although calling back is on the decline. Very happy with Laurie Staff though!
Thank you so much for your feedback. I will pass your comments over to the branch manager. June
started dealing with company about 2 years sgo. great staff very helpfull. got couple policies them and possibly be more in future. keep up good work
Thank you very much Robert for the lovely review. I will pass your comments over to our Hamilton branch who will be delighted to hear this. June
Very professional service, all round good attention to detail.
Thank you Stewart for your 5 star rating and your lovely comments. June
Helpful, friendly staff and wouldn’t go anywhere else. Always happy with quotes for car and house.
Thank you Janice for taking the time to review our Hamilton branch. I will pass your great feedback over to them. June
great service at the Hamilton branch, very friendly and helpful.
Thank you Sarah for taking the time to review our Hamilton branch. I will pass your excellent feedback on to them. June
great company and great service always friendly and helpfull
Thank you Joan for taking the time to review our Hamilton branch. I will be sure pass you lovely comments on to them. June
Louise has always been very helpful as friendly i have no complaints thanks
Louise will be so happy to hear this Maureen. Thank you. June
Louise offered an excellent service which I was delighted with when renewing my policy . I was glad that I got Louise as another member of staff did not return my calls despite 2 messages left for the person to contact me .
Thank you for taking the time to give us feedback William. Apologies your experience was less than 5 star. We will pass your feedback to our Ops Manager for her to identify why this happened. June
Super efficient system, delivered by friendly staff steering one through the insurance renewal process.
Thank you for the fantastic feedback James. June
I dealt with various members of the team who were all courteous and professional
Thank you for the review of our Partick Branch Brian. We appreciate your kind words. June
Excellent service.Fast and efficient.
Thank you very much for giving us 5 stars Gordon, our Partick team will be delighted to hear this. June
always a professional service provided by knowledgeable people!
Thank you very much for taking time to give us a review Alistair, our Partick team will be delighted to hear this. Hopefully next time we can get 5 stars! June
Happy with telephone manner of staff
Thank you for the review of our Partick Branch William. June
Excellent service very fast and friendly thank you
Thank you for your kind words Nosheen. We are so pleased to hear this. June
What I love about Laurie Ross, is, that they make it all so easy. A quick phone call to me and it was all done and dusted. No searching for documents. No endless questions. No time wasting by repeating things. And, most importantly - I paid less than I did last year. Keep up the sterling work. Especially Louise. Top employee in my books. I can't wait for next year.!!!
Thank you Alan for the amazing review! We are over the moon to hear this. June
Neil always does his best to get you the best policy at the right price.
Neil will be delighted to hear this. Thank you Angela. June
Very happy and helpful
Thank you for your feedback Mary. June
Very professional and efficient staff but most importantly very friendly and put me at ease so that I was able to communicate exactly what I wanted
Thank you for the great review of our Partick Branch Michael! They will be so glad to hear this. June
Very very good staff nothing is a problem for them will take time to explain everything also will search to get a better deal also great to actually speak to a real person
Thank you Annmarie for your feedback. We are so happy to hear this. June
Good quote and helpful manner
Thank you for your feedback John. June
Excellent, quick, no hassle service and a decent deal.
Thank you Graeme. We are glad to hear that our service was hassle free for you. June
Very helpful team. thanks
Thank you Peter. Our Partick Branch will be glad to hear this. June
Very good
Thank you for your feedback. June
First class
Thank you for taking the time to give our Partick Branch feedback. June
Excellent service from Matt. Speedy and efficient.
Thank you Daniel for your review. Our Partick Branch will be so happy to hear this. June
Always very courteous and go out of their way to get the best deal they can for me and my family. Have been with them for years and would recommend them to anyone wanting good honest service.
Thank you Deirdre for the fantastic review. We are so happy to hear that your would recommend us. June
Great service especially Neil very attentive to my needs nice staff all together
Neil will be so pleased to hear this Morton. Thank you. June
Laurieross made it so easy to insure house 5 stars
Thank you for the 5 stars Elizabeth! June
Simple and easy renewal of car insurance. Friendly and courteous staff.
Thank you David for the review of our Partick Branch. June
Excellent service. After one phone call I was insured (Car and Home) without the stress usually associated with time spent on laborious research . Very helpful, courteous staff.
Thank you for leaving us 5 star feedback. We are very happy to hear we made everything stress free for you! June
Great job. Easy 5 stars ⭐️⭐️⭐️⭐️⭐️ Special thanks to Matthew for his patience in dealing with us
Matthew will be so glad to hear this Stewart. Thank you very much. June
Competitive quote. Friendly staff.
Thank you for leaving us 5 star feedback Paul. We will pass your lovely comments over to our Partick Team. June
Brilliant no fuss.staff brilliant and very helpful I would recommend laurie Ross to everyone.
Thank you Steven for your feedback. We're delighted to hear that you would recommend us. June
Excellent customer service but then I'm easily pleased lol
Thank you for your feedback. June
Good service
Thank you for your feedback Hamish. June
First class service
Thank you for your feedback Paul. June
You've made everything so easy. You phone me with a quote, I like it, say yea! that's fine, make my payment. Done.
Thank you Les for your review. We are glad that you feel we made everything easy for you. June
Excellent response providing information about contents insurance for the under 18 year old. Would recommend the company to friends and family. Now have peace of mind that I have appropriate cover.
Thank you for your great feedback Joanna. We are delighted to hear that you would recommend us. June
Louise very pleasant, helpful and speedy, and clearly had all necessary knowledge, so as regards her actions and also as regards the product - home insurance at satisfactory price - 100%. Criticisms - did not see any evidence of your obtaining competitive quotes instead of just being like "agent" for 1 insurer, and paperwork issued was clumsy and time-consuming to open and read not being adequately named or linked.
Thank you for taking the time to give us feedback Jacqueline. We will pass your lovely comments over to Louise.
We are sorry that you feel we did not meet your expectations in these areas. We have passed your feedback to our Operations Manager who will fully investigate. June
First class service as always!
Thank you Brenda taking the time to review our Partick Branch. They will be so happy to hear this. June
As a long standing customer of Laurie Ross I have no hesitation in awarding them a 5 star review. All the staff are very helpful and friendly to deal with and always get you the best cover at competitive prices .would highly recommend them for car home any other insurance needs you require.
We appreciate your lovely comments Gordon. We are also delighted to hear that you would recommend us. Thank you very much. June
Excellent service from all employees and happy to renew my taxi insrance for another year.
Thank you Craig for the feedback. We are so pleased to hear this. June
Always very pleasant and helpful when I call for some advice! And always on the ball with mmy husband and my own insurance even when am panicking lol, thanks guys keep up the hard work ❤️
Thank you Donna for the great feedback. We really appreciate your lovely comments. June
Always helpful
Thank you Sharon for your feedback and the 5 stars! June
Staff was very pleasant and helpful
Thank you Carol for your feedback. June
good prompt service
Thank you Ross for your feedback. June
I have insured with Laurie Ross for many years now and they have always been very competitive and quick to respond to any problems
We appreciate your feedback Gordon. Thank you very much! June
Louise was professional, knowledgeable and very friendly, i look forward to being looked after by Laurie Ross for the years to come
Thank you Sarah for the fantastic review. Louise will be over the moon to hear this. June
First class service from start to finish and would highly recommend them to any colleague. Thanks.
Thank you for the great feedback John. June
As a long standing customer of Laurie Ross I have no hesitation in awarding them a 5 star rating as they always go above and beyond the service expected
Thank you Gordon for the lovely review. We are delighted to hear this. June
Very helpful and efficient, as usual and the paperwork was correct and arrived on time. No problems and a very good branch office.
Thank you Gerry for taking the time to review our Partick Branch. They will be so happy to hear this. June
I won't go anywhere else for car insurance I have been with them eleven years plus although I have priced from other brokers but Neil in Maryhill previously now Partick always comes up trumps for me keep up the good work Neil and co
Thank you so much for the amazing review Victor. Neil in our Partick Branch will be delighted to hear this. June
Always excellent efficient service.
Thank you Doris for taking the time to review our Partick Branch. June
As usual, helpful, efficient and friendly.
Thank you Richard for the 5 star review. We appreciate your lovely comments. June
Very satisfied with the courteous service, I received a competitive, hassle free quote, which i accepted. Wouldn't hesitate to recommend to friends and family.
Thank you very much for the great review Robert. We are delighted to hear that you would recommend us. June
Excellent service at competitive price - Many thanks
Thank you Andrew for taking the time to review our Partick Branch. June
Great fast service from a very friendly group of staff.
Our Partick Branch will be so happy to hear this Mick. Thank you very much! June
I have been insuring my car with Laurie Ross since 2005 and always received excellent service. My recent renewal resulted in premium savings. Also, adding breakdown cover gave a considerable saving.
Thank you James for taking the time to give us such a great review. We appreciate it! June
Excellent service. Been with them 2003.
Thank you for the feedback Linda. We also greatly appreciate your loyalty over the past 16 years! June
Very diligent staff have managed to reduce the premium for my car insurance this year. Well Done!
Thank you Andrew for taking the time to give us great feedback. Our Partick branch will be so pleased to hear this. June
Excellent personal service. Highly recommended!
Thank you very much for your feedback Peter. We are so glad to hear that you would recommend us. June
Good service well followed up. Took the complications out of arranging car insurance after a long absence.
Thank you so much for giving feedback on our Partick Branch. They will be so happy to hear this. June
Transaction went very smooth no problem cheers 👍
We are so pleased to hear this. Thank you! June
Been with this company for umpteen years never had a problem
We are delighted to hear this! Thank you for your feedback. June
No problem renewing. Don't even have to contact. Simple.
Thank you Robert for taking the time to review our Partick Branch. June
very professional people to deal with!
Our Partick Branch will be so happy to hear this. Thank you Alistair! June
Very helpful team easy to communicate with them.
Thank you Peter for taking the time to review our Partick Branch. June
My motor-insurance case was not straightforward as my car was foreign registered and I had just returned to Scotland after years abroad. Craig was very informed and thorough. He secured very competitively priced insurance which recognised my foreign no-claims history in very little time. All very satisfactory.
Thank you very much for the fantastic review Peter. Our Partick branch manager Craig will be over the moon to hear this. June
Always easy to talk with. Very professional.
Thank you Alan for reviewing our Partick Branch. They will be very pleased to hear this. June
Great staff with excellent customer service. Definitely recommended. I use them for my home insurance.
We are over the moon to hear this Julie. We are also so glad that you would recommend us. Thank you! June
Great service and very prompt
Thank you taking the time to review our Partick Branch David. We are so pleased to hear this. June
Friendly, knowledgeable staff who are always so helpful when dealing with me.
We are so happy to hear this Shona! Thank you very much. June
Always friendly great prices
Thank you Patricia for the lovely review. June
Always cheery, friendly, helpful and knowledgeable staff who make contact regarding existing and new products. Would recommend 100%.
We are over the moon with your amazing feedback Shona! We are also so happy to hear that you would recommend us. June
My quote was handled very professionally by Gillian at the branch. She sourced the lowest premium for myself and therefore gained my business.
Thank you very much Brian for the great feedback! I will be sure to pass your lovely comments over to Gillian in our Partick Branch who will be so happy to hear this. June
Great team effort
Thank you Gordon for the feedback and also the 5 star rating! June
Very quick with quote process very easy and staff great
Thank you David for taking the time to review our Partick Branch. June
I would highly recommend Laurie Ross, my son just passed his test at 17 and as a footballer insurance quotes were as high as 8000! They are developing a pilot scheme which they brought forward for him! Everyone I spoke to in their office was friendly and very helpful! Thank you again! Gill
Thank you Gillian for taking the time to review our Partick Branch. I will pass your feedback on to our Partick Team who will be very pleased to hear this! June
Excellent friendly service dose excactly what it says on the tin and in a timely manner
Thank you Gerry for taking the time to review our Partick Branch. They will be so pleased to hear your lovely comments. June
First class service and best price. Staff very friendly. Would highly recommend
Thank you Allan for the lovely review! June
No problem everything went through quickly with gap insurance.
We appreciate you taking the time to give us feedback, David. Thank you! June
I'm a customer of long standing with Laurie Ross as well as my car insurance I also have my household contents insured with them. I always find the staff very helpful and friendly and the quotes received are always very competitive. I have recommended many of my family and friends to Laurie Ross and they are also extremely pleased with them as well.i have no hesitation in awarding them a 5 star rating.
Thank you Linda for the amazing review and the 5 stars! We are so pleased to hear that you have recommended us. June
Very compitant at their work. Good in customer service. Happy i have given them a call.
Thank you very much Shrikant for the lovely review. We are very happy to hear this. June
Fantastic service from Louise. Very polite professional and competent. Great service would recommend
Thank you very much for the great review Paul! June
Helpful and pleasant on the phone. Job done.
Thank you James for taking the time to review our Partick Branch. June
renewal dealt with professionally and with no fuss. excellent service.
Thank you Archie for the 5 star review! I am so glad to hear that you feel that we provided you with an excellent service. June
Very helpful with any questions I had, would recommend to family and friends.
Thank you Colin for taking the time to review our Partick Branch. We are so pleased to hear that you would recommend us. June
Lovely staff. Friendly & easy to speak to & to do business with.
Thank you Jacqueline for taking the time to review our Partick Branch. I will pass your lovely comments on to them. June
Everyone was great,no complaints since I started using L.Ross. very nice staff and always helpful.
Thank you for the 5 star review and lovely comments! June
Everyone was great,no complaints since I started using L.Ross. very nice staff and always helpful.
Thank you very much for the review of our Partick Branch. June
The lady I spoke with was very helpful, and had been in touch with LV and had managed to get my renewal at the same price as I paid last year, despite changing my car last month. I was very satisfied with the whole experience. Thank you.
Thank you so much for the great feedback Stanley! We are glad we could help. June
As always,you did very well
Thank you Ronald for the 5 star rating! June
Thank you Gerry for taking time to give us feedback. June
As usual Louise was able quickly to match up our requirements with the insurance company offering the most appropriate service and where there was dubiety she contacted the insurance company direct for my peace of mind.
Thank you William for taking time to give us feedback. We are delighted to hear this and will pass your lovely comments to Louise who I'm sure will be very happy. June
had to wait a week but saved 700 from the cheapest quote I found . would definitely recommend
Thank you Biniamin for taking time to give us feedback. Yes sometimes it can take time to make sure we are finding you the correct policy at the best price. Glad you are happy with our service . June
Great service, friendly and professional. Would definitely recommend.
Thank you Martin for taking time to give us 5 star feedback and recommending us to other. We are delighted! June
Friendly and efficient service thanks
Thank you John for the lovely review of our Partick Branch. They will be so pleased to hear this. June
Happy with everything
Thank you very much Mary for the 5 star rating! We are glad you are happy, June
After my wife took out her policy with Louise I had no hesitation in doing likewise especially as the whole transaction was carried out highly efficiently and in a pleasant friendly manner;
Thank you so much for your lovely review William. I will be sure to pass your comments over to our Partick branch who will be so glad to hear this. June
All the staff at Patrick branch are always very helpful and knowledgeable.
Thank you Angela for taking the time to review our Partick branch. I will pass your lovely comments on to them. June
It was very easy to set up my taxi insurance with Laurie Ross, unlike my previous broker. Gillian was very helpful and friendly.
Thank you Ronald for your 5 star rating and your feedback. We are glad we made it very easy for you! June
I'm very happy with the service and staff. All staff is very polite. Thanks
Thank you Gurjit for taking the time to review our Partick branch. We are so happy to hear this. June
Always friendly helpful and staff always do their best
Thank you Gina for your 5 star rating and lovely review of our Partick branch! They will be delighted to hear this. June
Always very helpful
Thank you for taking the time to review our Partick branch. June
Very pleasant and efficient and so professional in all aspects which made transfer of insurance from another company so simple. Added to all this, the quote was very competitive. You will probably hear from my husband in the near future
Thank you very much Loretta for taking the time to review our Partick Branch. I will pass your great feedback over to them. June
As usual, renewing my car insurance was made so much easier thanks to the execellent staff in the Partick branch. They did all the work for me and I just had to agree. I wish they could make the rest of my life as easy as this. Top class!
Thank you so much Alan for your great feedback. I am so pleased to hear this. Our Partick branch will be so happy! June
Excellent as usual
Thank you Kate for your 5 star rating and lovely comments. June
Hi Thought your service was great and what lovely staff. Would definitely recommend you to anyone and will use you again Gerry
Thank you for your fantastic feedback Gerard. We are delighted to hear that you would recommend us. June
Really good service as you come to expect from laurie Ross they gave me a competitive quote excellent work again especially Margaret Ann.
Margaret Ann will be over the moon to hear this Martin. Thank you very much for your great feedback. June
The girls were great got my a dad deal impressed with them great girls
Thank you Graham. Our Paisley Team will be delighted to hear this. June
Very pleased with the customer service I received very efficient and friendly
Thank you for your feedback Jane. We are delighted to hear this. June
Nice people
Thank you for your feedback Neil. June
I've been with the Paisley branch for a number of years now and I can't say enough good things about the staff there, they totally look after all my insurance needs, from my three taxis, my private car and my caravan, they are so helpful and friendly.
Thank you Brian we are over the moon to hear this. I will pass your lovely comments on to our Paisley Branch. June
excellent service
We are happy to hear this Chris. Thank you. June
Competative and easy renewal. Everything explained in a way you understand..great service.
Thank you Christopher for your kind words, our Paisley Branch will be so happy to hear this. June
Very well taken of by Maureen and her fellow staff.
Thank you very much for giving us 5 stars David, Maureen will be delighted to hear this. June
Can’t fault service willing to go above and beyond to get the best products for you. Worth 10 stars 🌟
Thank you very much for the TEN stars Iain, our Paisley Branch will be over the moon to hear this. June
Fast, friendly and to the point. Just what I wanted & a really good deal
Thank you very much for giving us such fantastic feedback and 5 stars Thomas. Our Paisley team will be delighted to hear this. June
I have been a customer for many years and have always had great service from all of the staff. I would like to give a special mention to Maureen who gave me great advice.
Thank you for your feedback David. I will pass your lovely comments on to Maureen who will be delighted to hear this. June
Amazing staff, the girl I dealt with was excellent Maureen was her name Well pleased with van insurance.
Maureen will be so pleased to hear this. Thank you very much. June
Everything was straightforward Maureen took my details, she then worked her magic and called me back with a great price, she done all the hard work so I didn’t need to, car insurance made easy
Maureen will be over the moon to hear this James. Thank you for your great feedback. June
As usual staff always friendly and helpful. Sarah dealt with us Usual smiling and cheery.
Thank you Yvonne for the review. Sarah will be delighted to hear this. June
Very good cross-counter service.
Thank you James for your feedback. June
The staff do an excellent job
Thank you very much. June
Great service yet again from Laurie Ross. Seamless transition of insurance policy. Very professional. Thank you.
Thank you very much for your feedback. We are so happy to hear this. June
Now my third year insuring with Laurie Ross. Service, price and staff cannot be beaten. Highly recommend especially to taxi drivers like myself.
Thank you Steven for your feedback. We are delighted to hear that you would recommend us. June
Great service, both last year and again this year. The results in both cases were considerable savings on my car insurance. Strongly recommend Laurie Ross and the friendly and knowledgeable staff at Paisley.
We are over the moon to hear that you would recommend us Stuart. Thank you very much for your great feedback. June
First class service with friendly staff. Staff always call near the time of renewal and the price is always competitive.
Thank you Mark we are so pleased to hear this. June
Courteous, friendly and very helpful service. Getting the quote and arranging the insurance was swift and efficient. I was delighted with the competitive price and I would recommend Laurie Ross, paisley to friends without hesitation.
Thank you for the fantastic review Anne. We are delighted to hear that you would recommend us. June
Excellent service as usual
Thank you very much for taking the time to review our Paisley Branch. June
Excellent, friendly service. Immediate attention on entering the branch and thereafter all aspects of the policies we were renewing gone over with us. Real feel that the staff member (forgot her name, desk to front left of office) was ensuring we were getting the best and most appropriate deal for our needs.
Thank you Hugh for the amazing review. We are absolutely over the moon to hear this! June
Very nice to speak to someone who can help find a competitive quote for my house insurance, very impressed with the friendliness expressed by the lady on the phone and would have no hesitation in recommending the Paisley branch to my friends.
Thank you William for such a lovely review of our Paisley Branch. We are delighted to hear that you would recommend us. June
Great service from maureen
Thank you for your feedback our Paisley Branch Manager Maureen will be so glad to hear this. June
Great service as usual when renewing my sons’ annual travel insurance
Thank you Richard for your 5 star review of our Paisley Branch. June
My phone call to the branch was excellent, I was advised and helped with questions I asked and all was done professionally and with a happy disposition unfortunately I have forgotten the girl's name, she really was so kind. I certainly will be happy to recommend your company.
Thank you Catriona for the fantastic feedback. We are delighted to hear that you would recommend us. June
Can't thank the lovely lady that help us get my mother set up with her home and building insurance they could not have done anymore for her. I would also like to thank the gentleman that phone me as I requested when my own insurance was about to run out for home and building hé was vert good with me i just jas to tale m'y mum down to thé Shop.
Thanks Margaret for the lovely review of our Paisley Branch. We are so glad to hear this. June
Always looking out for my best interest, always friendly, courteous and professional. Great people who provide exceptional customer service and care.
Thank you Fionna our Paisley Branch will be over the moon to hear this. June
Great service as usual arranging my sons travel insurance
Thank you Richard for taking the time to give us feedback. June
Great service had my insurance in no time. Great job
We are delighted to hear this Michael. Thank you! June
everyone in the Paisley office is friendly and always available if I have any queries.
Thank you for the review of our Paisley Branch Kevin. June
Hi thereFrom my initial call straight through to Sarah about private taxi insurance I knew I’d came to the right place. It’s my 1st year taking taxi insurance and I had a lot to learn on answering the questions and finding out what I needed. Sarah guided me through all that and completely went the extra mile to get me my bonus off even when the Insurance Centre weren’t playing ball in sending a one line “no claim” email Sarah managed to get it sorted out with the insurance company ! When I came in to complete the deal all the girls were very friendly and I feel really comfortable to come back in if (touch wood I don’t) need to claim. I liked thst your Scottish and local and I’m not dealing with a web site ! Thank you
Thank you Lynne for the amazing review! Sarah will be over the moon to hear this. We appreciate your lovely comments. Thank you. June
friendly service, well organised and comprehensive
Thank you Robert for leaving us 5 star feedback. We will pass your lovely comments over to our Paisley Team. June
I received a phone call to let me know that my insurance was due for renewal I a couple of weeks and within 15 minutes I had my new insurance in place at a cheaper pr than the previous years. very happy with laurie ross .
Thank you for the great review Kevin! June
Fantastic service and staff. That’s why I’ve been with you for over 25 years.
25 years! Wow. We appreciate that you have been with us for so long Roberto! Thank you very much. June
Excellent service as always for the house and car. And the staff, what can I say about them, absolutely brilliant. Thank you...
Thank you Gordon for such a lovely review. We are so happy to hear this. June
Absolutely nothing good to say, the lies and garbage I was told over the phone was just utter nonsense. But I will leave my mark on social media.
Hi James, thank you for taking time to give us feedback. We are sorry that on this occasion you have been dissatisfied with us. I believe our Operations Manager has been in contact with you to allow us to investigate further. June
Excellent friendly service Wouldn't go anywhere else
Thank you Callum for the lovely feedback. June
Audrey was exceptionally helpful and a pleasure to deal with. I would highly recommend using her and Laurie Ross.
Audrey will be over the moon to hear this. We are also so happy to hear that you would recommend us. Thank you! June
I WAS LOOKING FOR A QUOTE FOR ONE OF MY CARS I HAVE USED THE PAISLEY BRANCH ON NUMOUROS OCCATIONS FOR MY TAXI INSURANCE BUT I HAVE MOVED THAT FOR A CHEAPER QUOTE. I STILL HAVE MY HOUSE COVERED WITH L.ROSS. ON MY LAST VISIT I GOT AN ACCEPTABLE QUOTE WITHIN 15 MINS. VERY PLEASED WITH THE SERVICE I RECEIVED WILL CERTAINLY BE HAPPY TO DO MORE BUSSINESS IN THE FUTURE. REGARDS JOHN WYLIE..
Thank you John for taking the time leave us such a great review. We are so happy to hear this. June
Fast and efficient no problems got me good deal once again
Thank you Philip for reviewing our Paisley Branch. June
Friendly helpful very competent.
Thank you John for your feedback. June
Very helpful staff. Followed up on what they said they would.
Thank you very much for the review and the 5 stars Alan. June
Thanks lady’s good service and nice to spend time getting me best policy
Thank you for your feedback. We are so happy you think we provided you with a good service. June
Great service from the Paisley team. Courteous, friendly, patient and very helpful. Explored all the options to make sure we got the best deal. Will use them again and would not hesitate to recommend them. .
Thank you Anne for the fantastic review of our Paisley Branch. They will be delighted to hear this. We also appreciate hearing that you would recommend us. June
polite and helpful staff.
Thank you William for the review of our Paisley Branch. They will be so happy to hear this. June
The agent I dealt with at first was Sarah she was very courteos and patient when I went into pay my car insurance it was Audrey I dealt with she spoke to me like I was a friend and took her time to explain the benifit of legal protection. Excellent service.
Thank you George for the fantastic review. I will pass your lovely comments on to Sarah and Audrey who will be delighted to hear this. June
Wonderful girls in the Paisley branch they make everything so easy for me to understand can't thank them enough.
Thank you Margaret for taking the time to review our Paisley Branch. The girls will be so happy to hear this! June
Brilliant service all round from all staff Helpful and courteous at all times
Thank you Hugh for the lovely review of our Paisley Branch. June
As always i get the best deal possible and maureen goes above and beyond to help do that
Thank you Mark for the review. Maureen will be delighted to heat this. June
Excellent as usual . The girl who phoned was fantastic and told me everything I needed to know . Many Thanks
Thank you Henry for taking the time to review our Paisley Branch. We appreciate your kind words. Thank you! June
Sarah was very helpful
Thank you for taking the time to review our Paisley Branch. Sarah will be very pleased to hear this. June
fantastic service every time I have contacted them
We appreciate your lovely feedback Zahid. Thank you! June
Great price for my taxi insurance, delighted, it's amazing what Maureen, Audrey, Sarah and Nikki will do for a tin of M&S 's finest shortbread. Best say no more, what happens in the branch, stays in the branch.😊😊 Oh nearly forgot, customer service isn't that bad neither. 😂😂😂😂😂😂😂
Thank you very much for the lovely review Kenny. The girls at Paisley loved the shortbread haha! June
I called in to your Paisley branch for a quote for car insurance 2 days ago. I was most impressed with the courteous, friendly service I received. Everything was explained clearly with all options available. This enhanced my opinion that it is so much more preferable to talk to someone rather than going on-line and I shall certainly call again when other insurances are required.
Thank you very much Patricia for the great review of our Paisley Branch. We are so glad to hear that you would call us again. June
Would’ve been 5 stars if I hadn’t been phoned back twice after renewing to remind me to renew maybe a wee bit overseen
Thanks for taking time to give us feedback Peter. We are sorry to have contacted you again. This was a reporting issue which has now been resolved. Glad to have you with us again for another year. June
Spot on service.. Should have asked for the wee burds number she was that spot on lol
Thank you for the lovely review Dougie. We will be sure to pass your comments over to the girls at Paisley haha! :)
Very professional&helpful would reccomend
Thank you Sandra for taking the time to review our Paisley Branch. We are so happy to hear that you would recommend us. June
Really good service in dealing with and setting up my insurance requirements
Thank you Daniel for the feedback and also for the 5 stars. We are delighted! June
Very helpful staff
Thank you for the 5 star review Philip! June
Thank you very much .
Thank you Arthur for the 5 star feedback! June
Great help from Sarah, very helpful and patient getting me the best deal for my cars.
Thank you Andy for taking the time to review our Paisley Branch. I will pass your lovely comments on to Sarah who will be delighted. June
Audrey was very helpful
Thank you for the 5 stars Alan! I will be sure to pass your comments on to Audrey who will be so pleased to hear this. June
Absolutely excellent service, Maureen acted above and beyond. Because of this, I would recommend your services to any other taxi operator, safe in the knowledge that you provide such an excellent service.
Thank you Jim for the great feedback! We are delighted to hear that you would recommend us. June
Can’t thank Sarah enough for sorting insurance. Staff very friendly and welcoming.
Thank you Elaine for the lovely review of our Paisley Branch! They will be so pleased to hear this. June
Great professional service.
Thank you Tom for the feedback! Our Paisley Branch will be delighted to hear this. June
Received a reminder phone call with all options already researched. Very well prepared, all insurances renewed quickly and painlessly. Great customer service.
Thank you for reviewing our Paisley Branch. We are so happy to hear that you think we provide great customer service. June
What can I say, from start to finish Maureen was an absolute star, she went more than the extra mile to obtain me a great deal, I have already told other operators how excellent the service was and how much I eventually saved after all of Maureen's efforts, can't thank her enough. Would definitely use again come renewal time. Alex Russell
Thank you Alex for the fantastic review! We are delighted to hear this. June
Always great to deal with never any hassle great company and would recommend to everyone
Thank you Charles for taking the time to review our Paisley Branch. We are happy to hear that you would recommend us! June
Really friendly and helpful staff.i would highly recommend to friends and family.
Thank you so much for the feedback William. We are also delighted to hear that you would recommend us! June
Been a Laurie Ross customer for nearly 10 years and anytime I have had issues, I got nothing but 100% customer care. I would not use any other broker other than the brilliant staff and service at the Paisley office. Keep up the good work guys.
Thank you so much Peter for the fantastic review of our Paisley branch. Also a big thank you for being a customer for over 10 years! This makes us very happy. June
Have told a few people already about the great price and wonderful service
Thank you very much Pat for the great feedback. We are so delighted to hear that you have recommended us! June
Been with his branch for 15 years helpfully and pleasant
Thank you Earl for the 5 stars and your lovely review! June
Very helpful and knowledgeable staff as usual
Thank you for the 5 star review and lovely comments Sarah! June
very good
Thank you for the 5 star review. June
I was very pleased with the service I received.
Thank you Jim for the 5 star review. I am glad you feel you received good service from our Paisley Team. I will pass your comments over to them June
I always find your staff extremely professional and courteous
Thank you Maurean for the 5 star review and lovely comments! June
I always find your staff extremely professional and courteous
Thank you very much Andrew for taking the time to review our Paisley branch. They will be so pleased to hear this! June
Laura done brilliant 👍
Thank you Tam for taking time to give us 5 star feedback and mentioning Laura. June
Thank you Paul for taking time to give us 5 star feedback. June
Very efficient friendly well done again
Thank you for your feedback. We are so pleased to hear this. June
Very impressed with service from your advisor maureen.
Thank you David for taking the time to review our Paisley branch. June
very satisfied with the insurance arrangements. Thank you for your attention.
Thank you very much for taking the time to review our Paisley branch. June
Have used Laurie Ross for a lot of years now. Have been in twice for car insurance and house insurance. Sarah dealt with it on both occasions. Very professional and helpful. Very satisfied with Laurie Ross.
Thank you very much for your great review! We are so pleased that we have been a help to you. June
All business carried out in a friendly, efficient manner. Appreciated the effort to get the best options for our needs. Well done Laura.
Thank you very much Stuart for reviewing our Paisley branch. They will be so pleased with your feedback. June
Thanks for the 5 stars William! June
I have used Laurie Ross many times for my taxi insurance. Not only have you been the cheapest but the staff at the Paisley branch are outstanding. Very knowledgable, always prompt in calling you back, very friendly and the atmosphere in branch is second to none.
Thank you so much Steven for your amazing feedback! Our Paisley branch will be delighted to hear this. June
Thank you for the 5 stars William. June
Great price for house insurance, staff very friendly on the phone ,will recommend to friends.
Thank you so much for your great review William. We are so happy to hear that you would recommend us! June
Staff very attentive, although an understanding of what a private chauffeur does was not immediately clear causing a change in policy. I would be happy to discuss should you wish. miller reid
Thank you Thomas for your feedback. June
Friendly staff. Perfect location. Outstanding customer service. Audrey was efficient, friendly and well informed. I was immediately at ease with her and felt my business was a priority for her.
Thank you very much Fionna for your amazing review and 5 star rating. I will pass your lovely comments on to Audrey who will be delighted to hear this. June
Good professional service. Not the cheapest quote available, but it included all the add ons I would expect at a reasonable cost.
Thank you for your feedback David. June
Friendly, knowledgeable and efficient staff.
Our Rutherglen Branch will be delighted to hear this Patricia. Thank you very much. June
Friendly and professional.
Thank you Gerard our Rutherglen Branch will be so pleased to hear this. June
So for I am happy still don’t understand the drive I have add in my policy very experience still have to pay £350 extra
Thank you very much for your feedback Mr Shahid, we will get the branch to make contact with you today to explain why there is an additional charge for adding your new driver. June
As always, a problem free transaction. A pleasure.
Thank you very much for lovely words James, the pleasure is ours. June
Eileen who dealt with the renewal of my house insurance was very helpful and very polite a credit to your Rutherglen branch.
Thank you Sandra, we will pass your kind words over to Eileen who I'm sure will be very happy to hear this. June
The staff were helpful, polite and gave me the best attention and advise. my spelling may not be to good but please accept it. Regards Jim
Thank you very much for giving us 5 stars Jim our Rutherglen team will be delighted to hear this. June
Nice and friendly peoples are working in this office.
Thank you very much Tajammal for taking time to give us feedback. We are delighted to receive 5 stars! June
Really impressed with the one to one personal contact service I received the only down side no seats ,thank you
Thank you for your feedback Vincent. June
Very helpful and we'll mannered .explained things in a simple but informative fashion. Friendly staff
Our Rutherglen Branch will be so happy to hear this James. Thank you. June
Everything went well no problems at all very pleasant
Thank you Robert for your great feedback. June
Very helpful team, prompt feedback and went out of their way to get us the best deal in our unusual circumstances, whereas our existing provider only showed interest once we had indicated we would be cancelling.Much prefer dealing with real people and won't be going back to online quotes any time soon.
Thank you Archie for the great review. We are glad to hear this. June
Good servis always happy to help will go back. Atb
We are very happy to hear this David. Thank you. June
Amazing staff I have both van and Home insurance saved me a fortune
We are so happy to hear this Ian. Thank you. June
Amazing helpful staff at the Rutherglen branch saved me a fortune
Thank you Ian for the review of our Rutherglen Branch. They will be delighted! June
Very pleased with the information that I received regarding my car insurance
Thank you for your feedback James. June
I think service is okay
Thank you for your feedback Shahida. June
Great service, initial call couple of hours later call to complete. Job done ✅
Thank you for the review of our Rutherglen Branch David. June
Fast, efficient & friendly service.
Thank you for your 5 star review Lawrence. June
Again can't fault the service received from Melanie. Completely forgot that my car insurance was due for renewal, but Melanie made sure that I didn't & was on the ball with my renewal. Thanks Again.
Melanie will be so happy to hear this Andy! Thank you very much. June
Eileen Knox did a superb job finding me cover at a good price for my huge old motor home. Required all day work so the price of £32 commission felt an absolute bargain!
Thank you Mike! Eileen will be so happy to hear this. June
Staff very friendly and most helpful organising my house and contents insurance.
Thank you Senga for our 5 stars. We are very happy to hear this. June
Girls at Laurie Ross Rutherglen Branch always go that extra mile to help deal with any queries that my husband or myself have,much appreciated girls,thank you
Thank you Jade for the fantastic feedback. Our Rutherglen Branch will be over the moon to hear this! June
fantastic hassle free service
Thank you Carol. We are glad to hear that our service was hassle free for you! June
Very good and clear.
Thank you for your feedback Ian. June
First Class Service and a pleasure to do business with. I have been with them many years and I highly recommend them.
Thank you very much for your feedback. We are so happy to hear that you would recommend us. June
Have always found branch staff very helpful
Our Rutherglen Branch will be so happy to hear this Arlene. Thank you! June
Good service good quotation renewed for next year thank you🚐🚙😎
Thank you for the review of our Rutherglen Branch. June
Excellent service, have had Laurie Ross deal with my taxi insurance for over 10 years now, never had any issues with them.
Thank you for the fantastic review Barry! We are so happy to hear this. June
Fantastic service from Melanie from first point of contact to last. Would definitely recommend you to family and friends. Thanks a million. John Coyne GTL
Melanie will be so happy to hear this John. We are so pleased to hear that you would recommend us! June
Great customer service as always. Great communication at all stages of my renewal, recommended a great product and the price was very competitive.
Thank you Anthony for the great review. We are delighted to hear this. June
V nice
Thank you for taking the time to give us your feedback. June
Have used Laurie Ross for apprx five years and cannot see any reason to change, I have always found the staff very helpful and professional. They always go out their way to ensure that my insurance renewal is effortless for me Thank you
We are delighted to hear this Patrick. Thank you so much! June
First class service
Thank you Alex for the 5 star review. June
Excellent service cheers Clair 👍😜
Clair will be so happy to hear this William. Thank you! June
I've just renewed my car insurance with Laurie Ross and wanted to share that your team member was super helpful, gave great advice, phoned when she said and helped me save some budget. Eileen Knox was the person - brilliant, easy and cost effective!
Thank you for the fantastic feedback Stephen. I will pass your lovely comments over to Eileen who will be delighted to hear this. June
Friendly fast efficient and vfm service as usual 5 stars (30 yr customer)
Thank you Nigel for the 5 star review. We are so happy to hear that you have been with us for 30 years! June
First class service. Quick and efficient call sorted out my request to adjust my insurance.
Thanks John for the great feedback. We are delighted to hear that you think we provided you with a first class service. June
The ladies in our Rutherglen branch are very nice and professional they make you welcome
Our Rutherglen Branch will be delighted to hear this Ian. Thank you very much. June
Very pleasant visit to your Rutherglen branch to renew holiday insurance, very pleasant lady dealt with me, no problem at all, very pleased with my renenwal
Thank you William for the great feedback. Our Rutherglen Branch will be so pleased to hear this. June
Excellent and informatent advice and service.would recommend to friends and family.
Thank you Kenneth. We are so happy to hear that you would recommend us. June
Friendly, personal, helpful. I always like that you get a real person who knows your story - pleasant and helpful. Would recommend to others.
We are delighted to hear that you would recommend us! Thank you. June
Fabulous personal service. It’s brilliant to speak to an advisor who can help you to work out best policy to meet your needs. Many thanks.
Thank you Bridget for the 5 stars and the great feedback. We are so happy to hear this. June
Great all round service quick and easy to obtain a quote friendly staff look forward to do business in the coming future.
Thank you Des for the lovely review. We are over the moon to hear this. June
I got a bit of a shock when i got a phone call to say the insurance company i was with, was putting up their premiums by 50% for my caravan. But the agent from Laurie Rose said that they were looking to find another insurance , I was amazed that they came back to me with the same cover I had and even cheaper than the previous year . Thanks for a brilliant service that you have provided me with
Thank you Glen for the great feedback. We are glad we could help! June
Very good and very helpful cheers
We appreciate you taking the time to review our Rutherglen Branch. Thank you! June
Local branch can’t fault the service prices to suit thanks
Thank you Libby for the review of our Rutherglen Branch. June
Good value pleasant staff easy choice thanks
We appreciate your feedback Richard. Thank you very much. June
Absolutely 1st class service as always from Melanie and the other members of staff in the Rutherglen branch. Can't fault the service that I receive anytime I contact or pop into the branch.
Thank you Andy for the fantastic review of our Rutherglen Branch. Melanie will be over the moon to hear this. June
Very friendly and informative staff
Thank you David for taking the time to review our Rutherglen Branch. June
Always a pleasure dealing with LR,especially Melanie as customer service is paramount with her. I’ve insured with her 4 years running & don’t see why that won’t continue.
Thank you so much for your feedback! Melanie will be over the moon with your lovely comments. June
First class service as always. Melanie was polite and helpful. She’s a credit to your company.
Thank you Darren for the lovely review. Melanie will be delighted to hear this! June
I was very pleased with the quick and efficient way the transaction was concluded. I was also pleAsed with the price quoted.
We appreciate you taking the time to give us feedback George. Thank you! June
I had a very pleasant experience the phones calls were great and my visit to the branch was great with the help and information I needed provided
We appreciate your lovely comments Kelly. Thank you very much! June
As per usual with my branch ) another year on and a number of policies to be renewed, all done with me in mind ,best deal offered and recommended and all renewed with , the girls outstanding at getting it done and dusted all concluded in 1 day, cant recommend them to much, regards, Robert,
Thank you so much for the fantastic feedback Robert. We are delighted to hear that you would recommend us! June
Friendly and helpful service very efficient they know their jobs very well
Thanks very much for the review Lynne. Our Rutherglen Branch will appreciate your lovely comments. June
Great service from Eileen Knox - I had a tricky request with lots of changes and she was very helpful
Thank you very much for taking the time to give us feedback Pauline. Eileen will be so pleased to hear this. June
Young lady (Eileen)who looked after me was first class,no problems at all everything sorted within minutes
Thank you Ian for the lovely review. Our Rutherglen branch manager Eileen will be so pleased to hear this. June
Very happy with everything that Claire did to set up my recent Insurance policy for my Taxi, first class service from the outset.
Thank you for taking the time to give us feedback Jim. Claire will be delighted with your lovely comments. June
I would like to give the staff in the Rutherglen office a gold star, I have been with Laurie Ross for many years and they always give excellent service and renewing my car insurance this year was easy and painless. I can rely on them to make sure everything is in order.
We are absolutely delighted with your wonderful feedback Senga! We are so glad to hear that you can rely on us. Thank you. June
Thank you for all your help on my car insurance. It's a pleasure doing business with you.
We appreciate your lovely feedback Andrew. Thank you! June
Fantastic service as always. The staff are so professional at all times. I dealt with Eileen last year, and she was amazing. I dealt with Melanie this year. Again she worked hard to get me the best deal. I appreciate the work and time they put in to help me.
Thank you so much for the fantastic review Stephen. June
Very friendly helpful staff. Offered coffee and biscuits while waiting! Would definitely recommend them.
Thank you Cathy for the lovely review. We are over the moon to hear that you would recommend us. We hope you enjoyed your coffee and biscuits! June
Terrific personal service (over-the-phone and by e-mail) from Eileen Knox, Branch Manager. Professional, transparent and helpful.
Thank you very much for the fantastic review Derek! Eileen will be over the moon with your comments. June
Having been a customer for many years,I can say that the service provided is first class and the staff have always been very professional with a personal touch that goes a long way.
Thank you so much for the fantastic review Stephen! Your lovely comments will be passed on to our Rutherglen Branch who will be so pleased to hear this. June
Very good service and straight talking.
Thank you John for taking the time to review our Rutherglen Branch. We are so happy to hear that you think we provided you with a good service. June
A pleasure to deal with. No hassle whatsoever in renewing my house insurance. Would recommend Laurie Ross everytime as you can speak to or visit the Branch directly.
Thank you William for the fantastic feedback! We are over the moon to hear that you would recommend us. June
As always the friendly helpful ladies had our insurance sorted with questions answered instantly. Lovely to go into branch and speak to people face to face. Thanks again ladies, see you next year
Thank you James for the great feedback! I will pass your lovely comments over to our team at Rutherglen who will be so pleased to hear this. June
Helpful friendly staff
Thank you Robert for the review of our Rutherglen Branch and also for the 5 stars! June
Fast and Friendly service as usual
Thank you Garry for taking the time to review our Rutherglen Branch. We are so pleased to hear this! June
Excellent service from start to finish. All the staff were willing to help with my queries with no problems at all. Will definitely be recommending Laurie Ross in the future. Thanks to all the staff at rutherglen branch .
Thank you very much for the fantastic review Graham. We are over the moon to hear that you would recommend us! June
Clair at rutherglen done an excellent job in getting me my quote I thought I would been paying double what I’m paying Thank you
Thank you very much for the feedback Ronald! I will pass your lovely comments over to Clair in our Rutherglen Branch who will be so happy to hear this. June
I found the girls in the Rutherglen office very helpful. They explained everything fully and i find it reassuring to have a local branch.
Thank you for taking the time to review our Rutherglen Branch, Sandra! I will pass your lovely comments on to them as they will be so pleased to hear this. June
N/A
Thank you for the 5 stars! June
Outstanding result
Thank you David for taking the time to review our Rutherglen Branch. June
Great service
Thank you Alan for taking the time to review our Rutherglen Branch! June
Very helpful staff. Explained what my likely options were, took all my details and when I returned an hour later had suitable quotes available.
Thank you Hugh for taking the time to give us feedback. We pride ourselves on providing insurance that meets out customers needs before searching the market on their behalf. This is the reason we ask lots of questions and take our time to find the best quote. June
Very easy to deal with, pleasant and helpful staff.
Thank you David for the feedback and the 5 stars! We are delighted! June
First class as always nothings too much trouble do both my cars and home insurance takes all the stress of finding the best deals glad to be a customer of the Rutherglen branch of Laurie Ross
Thank you very much for the amazing review of our Rutherglen Branch Ann! June
Very Pleasant and Professional Staff ,
Thank you Rose for taking the time to review our Rutherglen Branch. They will be so pleased to hear this! June
great service and back up if you need it ,allways time to discuss the finer parts of any policy, all there staff polite and pleasant to deal with, been with them 15 years + highly recommended ,
Thank you Robert for the great review! We are delighted to hear this! June
Staff are very knowledgeable and get things done with professionalism and without any hassle. Extremely helpful in dealing with inquiries.Well done the girls at Rutherglen branch.
Thank you for the 5 star review and lovely comments Ronald! We will pass this over to our Rutherglen Manager Eileen who I am sure will be delighted to hear this. June
Saved me a tidy sum on Gap insurance and wasn’t pressured into taking it unlike the dealership.Thank you for the service
Thank you David for taking time to give us feedback. We are very happy to hear this and will pass your lovely comments to our Rutherglen team. June
First time using this local family run company, they’re always very helpful, efficient and professional and provided an excellent level of service all round. I would highly recommend them. ⭐️⭐️⭐️⭐️⭐️
Thank you John for taking time to give us such a fantastic review. We are delighted to hear you feel this way about us. I will pass your kind words over to Eileen our Rutherglen manager and her team who I'm sure will also be delighted! June
Very good experience so far, friendly staff ,helpful. I definitely going to recommend my friends and family. Thanks
Thank you Shahid for the lovely review of our Rutherglen Branch. Recommending us is a huge compliment. Eileen and her team will be very happy to hear this. June
Excellent service ,very friendly and professional staff. I will highly recommend to friends and family. They managed to get me a very competitive prices. Thank you
Thank you Qadeer for taking time to give us a review. Our Rutherglen team will be so pleased to hear that they made such a good impression. Thank you for recommending us. Have a look at our 'Refer a Friend' initiative on our homepage as we will give you a reward every time you recommend us. June
Excellent service ,very friendly and professional staff .I will highly recommend to friends and family. They managed to get me a very competitive prices.
Thank you Qadeer for the fantastic review. We are delighted to hear this. June
Very much enjoying the local aspect of dealing with my insurance needs, Eileen and the team at Rutherglen offer a great service. I currently insure my car and van through Laurie Ross and will be looking at public liability insurance very soon
Thank you so much for the amazing feedback Martin. We are delighted to hear this. We would also be very happy to help you with your public liability insurance, just pop in or give us a call! June
Staff in Rutherglen always go out of their way to help Thanks
Thank you Libby for taking the time to review our Rutherglen Branch. We are delighted! June
Staff provided a friendly, professional service and made the whole process easy and stress free. Particular thanks to Jackie for her effort in finding the right product for me.
Thank you very much Anne for taking the time to review our Rutherglen branch. I will pass your comments over who our team member Jackie who will be so pleased to hear this. June
Fast, efficient and very reasonably priced. Would recommend your company to friends and familyThank you
Thank you so much Edith for your amazing feedback. We are also so happy to hear that you would recommend us! June
Usual excellent service that I have come to expect from brokers who I have now used for around 8 years.
Thank you very much for the great review. We are delighted to hear this! June
Thanks for the 5 stars Andrew! June
Very happy with Laurie Ross, very competitive prices and lovely ,warm friendly and efficient staff. Would recommend them anytime.
Thank you very much for your amazing feedback Frances. We are very happy to hear you would also recommend us. June
Good service as always
Thank you for your feedback Moira, June
Excellent service from Daniel, made everything so easy and straightforward, thanks again.
Thank you very much for giving us 5 stars Evelyn, Daniel will be delighted to hear this. June
Cheaper than last year
Thank you very much for giving us 5 stars Michael! June
The staff are always polite and helpful and get you the best quote they can I’ve been with them for for years and will continue to do so
Thank you for the lovely review John. We are so happy to hear this. June
I have been with the shettleston branch for a very long time now always courteous and helpful so there is no need to look anywhere else
Our Shettleston Branch will be so pleased to hear this. Thank you Robert. June
very polite and helpful The staff at the branch helped get my bonus sorted out even though third party insurer had not settled up yet. Its taxi insurance i have with them been with other brokers but none of the others come close. This is my third year with them and if they continue to get me a good deal dont see me going anywhere else.
Thank you Alan for such a fantastic review. We are over the moon to hear this. June
Very quick and efficient and pleasant to deal when I called
Thank you for your feedback Alan. June
Always most helpful & polite
Our Shettleston Branch will be so pleased to hear this. Thank you William. June
Very professional and helpful staff who were supportive to my specific needs and I look forward to hearing from them next year.
Thank you Stephen we are so delighted to hear this. June
excellent service from the staff in Shettleston made changing over to a new taxi insurance provider easy, very professional and courteous
Thank you Joseph our Shettleston Branch will be over the moon to hear this. June
Staff were excellent and knowledgeable, explaining each section of my new policy. Daniel especially.
Thank you Michael for the great review of our Shettleston Branch. June
Very helpful and knowledgeable staff. Would recommend them for anyone looking for insurance.
Thank you very much David. We are so happy to hear that you would recommend us. June
Very competent staff who know what they are doing and know what they are talking about. Got me a great rate for my taxi insurance and will be recommending them to the other taxi drivers I know
Thank you Ian for taking the time to review our Shettleston Branch. They will be so pleased to hear this. June
Been dealn with this company for so many years now quick easy and always happy to try beat prices just what we all like 👌
Our Shettleston Branch will be so pleased to hear this Steven. Thank you! June
I have to say that i have the most tremendous service from Beckie Dewar based in the Shettleston Office.I was on-boarding with a major client last week in London and Beckie was instrumental in providing me with the requisite insurance certificates i needed, in super quick time.Today i have now on-boarded with that client, but had to extend my insurances, Beckie arranged it for me, again in super quick time - and at no extra costs.What a service! Very, very impressed.I will know be recommending Laurie Ross to all my business associates.John Director McCreadie & Hughes Ltd
Beckie will be over the moon to hear this! Thank you for your great feedback. June
Excellent service, The staff are extremely professional, helpful and friendly. Sharon was great.
Sharon will be so happy to hear this. Thank you! June
Wendy was amazing at getting me my taxi quote with such short time. She even managed to get the price down.
Wendy will be over the moon to hear this Ryan! Thank you very much. June
2 stars only I'm afraid, solely down to my considerable disappointment at my renewal cost. An increase of this magnitude is hard to take. I was also disappointed that when I asked you to take another look, the quote was reduced, marginally. Would it not be better to quote your best figure at the start? I think this would increase customer confidence. All that said, I remain very happy with the customer service and the helpful and friendly attitude of all the staff. I believe that you only find out how good your broker is when you have a claim. And based on my experience several years ago, your firm passes with high marks!!
Thank you Mr Friel for taking time to give us feedback. We are delighted to hear that you are happy with our branch team and also the high marks for our Claims Team. We do pride ourselves on our service in both these areas. However, we are very sorry to hear we left you disappointed with your renewal price. Even after searching our panel of leading UK insurers and the Branch Manager applying a small discount, we were still unable to meet your price expectations. We hope that you will allow us to quote for you again next year. June
I called following a problem with another insurance company, Wendy Agnew dealt with my enquiry very quickly and efficiently, I now have taken out a new policy for my car insurance, great service, thanks Wendy
Wendy will be delighted to hear this Carolyn. Thank you! June
Absolutely fantastic service. Staff very approachable, knowledgeable & professional. Took time to listen to my exact requirements & tailored my insurance to my needs. Love the fact that you can drop in and speak face to face rather than email trails or phone calls. Would highly recommend.
We are delighted with your fantastic feedback Andrew. We are also so happy to hear that you would recommend us. June
Great Thanks, Margret Ann has a geat phone manner, was clear and very helpful. Best Wishes Dermot Hayes
Thank you Dermot for the lovely review. Margaret Ann will be so delighted to hear this. June
This is my first time coming to yous as I was with my other insurer from 2005 yous made the process very easy for me and cheaper Kind Regards Cowan Gillanders
Thank you very much Cowan we are so glad to hear this. June
Service from Shettleston branch was nothing short of first class. Sharon & Daniel went above and beyond to help get us a great deal in a complex scenario.We just wouldn't have been able to get this service or value from a comparison site.
We are absolutely delighted to hear this Anthony. I will pass your lovely comments on to Sharon & Daniel. Thank you so much. June
Very helpful staff attentive in every way pleasant service at all times. Thanks.
Thank you for taking the time to review our Shettleston Branch. June
Great service and Staff really pleasant and down to earth.
Thank you George for the lovely review of our Shettleston Branch. They will be so happy to hear this. June
Wendy and Daniel were extremely helpful and professional,going above and beyond what can be expected. Great ambassadors for the business.
Wendy and Daniel will be absolutely delighted with your review Paul. Thank you very much. June
Excellent quality service. I am happy.
Thank you for the feedback. We are so pleased to hear that you are happy with our service. June
Staff are lovely, very friendly and helpful :-)
Thank you for the feedback Linsday! June
Brilliant help start to finish
Thank you for the review of our Shettleston Branch. June
Very good service....friendly staff
Thank you for the review John! June
Delighted with the service,and Daniel at shettleston branch was most helpful and got me a great renewal price even better than I expected, and I now recommend to family and friends
Thank you very for the feedback Paul. Daniel will be so happy to hear this. We are over the moon to hear that you would recommend us! June
Very happy to be insuring again with the company third year in a row, pleasure to do business with,dealt with Daniel again from shettleston branch cannot fault service, recommend to all family and friends
Thank you for the fantastic review Paul! We are over the moon to hear that you recommended us. June
I visited the branch in person and found that the service was efficient and friendly.
Thank you Robert for the lovely review. June
Extremely good and pleasant to deal with.
Thank you William for the feedback. We are delighted to hear this. June
I GAVE SHETTLESTON QUITE A CHALLENGE TRYING TO INSURE A NEW TOYOTA COROLLA. THE INSURANCE INDUSTRY HAD NOT GOT THEIR ACT TOGETHER SO WE HAD TO PUT A CAR ON THE ROAD ON THE FIRST MARCH WITH NO SYSTEM IN PLACE TO COVER IT UNTIL MAY OR JUNE. Daniel worked hard to sort it out. I collect my new Corolla tomorrow 1st March 2019. I insured my first car many, many years ago with Laurie and Robin Ross. The firm carries on with Greg. Personal contact matters.
Thank you very much for taking the time to leave us a review Maureen. We appreciate the 5 stars and Daniel will be delighted with your lovely comments. June
Staff in shettleston branch very friendly and go out there way to help u Wendy and Daniel do a great job & all rest of staff of course
Thank you Garry for the lovely review of our Shettleston Branch. The team will be so pleased to hear this. June
I have dealt with the staff at Shettleston for a good number of year now & find them very professional & helpful. I would highly recommend them to other people.
Thank you Contance for the fantastic review of our Shettleston Branch. We are delighted to hear that you would recommend us. June
Always pleased with the friendly efficient service from Laurie Ross staff. And great price for my new car insurance.
Thank you Margaret for the lovely review of our Shettleston Branch. They will be so pleased to hear this. June
Very helpful, efficient & pleasant staff
Thank you Matthew for taking the time to review our Shettleston Branch. The team will be delighted to hear your lovely comments. June
Very satisfied with the service
We are so happy to hear this John! Thank you for your feedback. June
Great and easy to deal with.
Thank you Kenny for taking the time to review our Shettleston Branch. We are glad you thought our service was an easy process for you! June
Brilliant, efficient service as always. Great staff.
Thank you Andy for reviewing our Shettleston Branch. They will be so pleased to hear this. June
Hi, Stacy was great to deal with!! Very helpful and kept me upto date with everything! Best price, we are delighted.Fantastic service.Thank you.
Thank you for the great feedback Pamela. Stacy will be delighted with your lovely comments. June
First class service ???
My husband and I have had insurance with this branch for yrs the staff are fantastic extremely helpful polite and have nothing is too much bother for them . There product knowledge is fantastic we highly recommend them
Thank you so much Wendy for your review. We are so happy to hear that you would recommend us! June
As always, they go the extra mile. You really feel they care about getting things right for you
Thank you Shona for the lovely review! We are so glad to hear this. June
Yes I would highly recommend Laurie Ross because of the great service I have had from them
Thank you Anne for the lovely feedback and 5 stars. June
Thank you Stewart for taking the time to give us 5 stars! June
Great Service - sent me a renewal recommendation which I accepted. In and out in ten minutes when I renewed in person.
Thank you William for the great review. We are glad you feel that we provide an efficient service. Our Shettleston team were obviously well prepared for your visit! June
Daniel Rodger was very professional and polite, and made the whole car insurance policy, very easy and understandable. Fast, easy and a great price, what else can you ask for?
Thanks Jimmy for taking time to give us such fantastic feedback for Daniel. He will be very happy to hear your kind words. June
Very efficient and welcoming
Thank you Maureen for taking time to give us 5 star feedback. I will pass your lovely comments over to Wendy and her Shettleston team. June
Wendy at the Shettleston Branch was very helpful nothing was a bother. No matter what staff answered the phone to you, they went the extra mile
Thank you Peter for the lovely review of our Shettleston Branch. Wendy will be so pleased to hear this. June
The shettleston branch have always been pleasant and courteous with myself for the past 9 years they have always got me the best deal that's why I wouldn't go anywhere else for my car insurance.
Thank you very much for the fantastic feedback Robert! I will pass your lovely review over to our Shettleston branch who will be so pleased to hear this. June
Daniel was excellent in every way.
Thank you Paul for your lovely feedback. I will pass your review over to our Shettleston Branch team member Daniel who will be delighted to hear this. June
Excellent service
Thank you very much for taking the time to review our Shettleston branch! June
Very helpful and professional when dealing with my insurance quote
Thank you Alan for your review of our Shettleston branch. I will pass your lovely comments over to them. June
Very happy to stay as very good company to be with also cheaper than last year.
Thank you for your feedback. June
First class customer service and friendly staff
Thank you for your feedback Anne. Our Paisley Branch will be so happy to hear this. June
Very helpful, very prompt a very good service given. Staff member Stacy very polite and helpful overall a good service
Thank you for taking time to give us feedback. We will pass your comments over to Stacy who will be delighted. June
The team are very helpful and friendly can't do enough
Thank you very much for lovely words Libby, we are delighted to get 5 stars! June
couldn't be happier with service provided thanks every one
Thank you very much for taking time to give us feedback. Our Paisley Team will be delighted to get 5 stars! June
I have been using Laurie Ross Cumbernauld for many many years for my car insurance and house and contents insurance. The staff are absolutely fantastic both friendly and professional. They spend time talking over the policies and using their knowledge and skills to assist and support especially if there has been changes to circumstances. The staff are very eager and enthusiastic to help with any enquires I’ve had and always phone when things need updating. They take the pressure off of me by doing all the hard work ! Thank You !
Thank you very much Laura for giving us 5 stars and such a lovely review. Our Cumbernauld team will be very happy to hear this. June
Fantastic staff and service
Thank you for your feedback. Our Rutherglen Branch will appreciate this. June
Fantastic staff, great service, easy to talk to, that's why I stay with them, and of course the prices,,,,, thanks Gordon Anderson
Thank your Gordon for the great review of our Paisley Branch. We are delighted to hear this. June
A fantastic service for one of the most complex covers - insurance cover for a hydrogen electric vehicle manufacturer! The other insurance broker we had could not quote us! Many thanks to Gregg, Jenny & Stacey for your gargantual effort!
Thank you Abdul for taking time to give us feedback and especially for the lovely comments and 5 stars! We will pass this over to Gregg and our Business Team who will be delighted. June
Laurie Ross contacted us to inform us that our policies were up for renewal when I called to accept their offer the operative was polite friendly and able to carry out the process painlessly quickly and very professionally
Thank you for the fantastic review. We are so happy to hear this. June
Gregg , Jenny and Wendy that I dealt with were outstanding to work with and obviously know their jobs. They done me a great service and wouldn’t hesitate to recommend to anyone and everyone. Very hands on compared to other companies I have used in the past
We are absolutely delighted to hear this. Thank you very much for your feedback. June
Fantastic efficient fast service, saved us around £500. Many thanks Stacy very much appreciated.
Thank you for your feedback. I will pass your lovely comments on to Stacy who will be delighted to hear this. June
Stacy was very quick to reply to any questions, and when we did insure a bit of time later, she was very efficient in getting the insurance sorted out and the documentation sent.Great stuff!
Thank you very much for your feedback. Stacy will be so pleased to hear this. June
Daniel was excellent gave me several different options for my insurance. Very professional and friendly from start to finish.
Daniel will be so pleased to hear this. Thank you very much. June
Good fast service with no paperwork to handle.
Thank you for the review of our Business Insurance Team. We are so pleased to hear this. June
Brilliant staff, always willing to help and overall nice people
Thank you Chris for your feedback. We are delighted to hear this. June
Big thank you to Stacy for her prompt, efficient and helpful service. We got insured again in a smooth seamless way. Thank you Laurie Ross & Co
Stacy will be so happy to hear this. Thank you very much. June
Good service good price
Thank you for your feedback. June
Fantastic service from staff at Paisley :) with a special mention for the help received from Maureen . Keep up the good work
Thank you for your feedback. Maureen will be delighted to hear this. June
Absolutely perfect service audrey helped me through everything perfectly really happy
Thank you Paul for your feedback. Audrey will be so happy to hear this. June
My full experience regarding the way I was treated from start to finish was handled in such a professional & friendly way in which made me feel so relaxed in dealing with my insurances. I am so impressed in the way Laura from Hamilton branch handled my insurance & made me feel at home so so professional allso so friendly. I would definitely recommend all my friends & work colleagues regarding the way I was treated 10/10 . Thankyou to all the staff at Laura Ross, Hamilton branch
Thank you Thomas for taking the time to review our Hamilton Branch. They will be so happy to hear this. We are so pleased to hear that you would recommend us. June
100 % Satisfaction from phone call to finish
Thank you very much for your review. We are delighted to hear this. June
Services are good
Thank you for the 5 stars and your feedback. June
Excellent help from Audrey Very satisfied customer
Thank you for the review. Audrey will be delighted to hear this. June
We can't thank Stacy Butler enough for all the help and support we received while setting up our commercial and fleet insurance.Very friendly, polite and helpful.
Thank you very much for your feedback. Stacy will be over the moon to hear this. June
Very good to deal with, helpful and good prices too.
Thank you for the feedback. We are so happy to hear this. June
Very friendly and helpful in sorting out new policy
Thank you very much for taking the time to give us a review. I will pass your lovely comments on to our Rutherglen Branch who will be delighted to hear this. June
Have been very satisfied with your service.
Thank you for taking time to give our Hamilton Branch a 5 star review. June
Great staff will go extra mile to get you a better quote have be using them for years never had a problem keep in touch and get back to you asap with any info needed thanks again cheers stevie
Thank you for taking time to give us feedback and also thank you for being with us for many years. Our Shettleston team will be very happy to hear you gave them 5 stars. June
Girls (Chuckle Sisters) were excellent & got me the best available deal ,again.Thanks Laura & Amanda .
Haha we are delighted to hear this Jim. Thank you for taking time to give us a review. June
Laurie Ross always find you the best competive quote and very friendly and professional staff
Thank you for your lovely words and 5 stars Vinnie. Our Hamilton team will be delighted. June
Pleasant surroundings and exceptionally pleasant staff who treat you as a valued customer Nothing is too much trouble to them Best of all the hospitality tea and biscuits are great The staff are a credit to the company
Thank you for your 5 star review. We believe every customer is a valued customer! We do hear that you get a very good cup of tea (and sometimes shortbread!) in Paisley June
We have been insured as a business with Laurie Ross for the last few years and can thoroughly recommend them. Cost effective but with personal service. No issues at all, that is the main thing.
Thank you very much for taking time to leave us feedback...and also for a wonderful 5 star review! June
Dealt with Daniel Rodger, 100% efficient, dedicated and polite. Thanks.
Thank you for your 5 star review James. Daniel will be delighted to hear this. June
Would like to call out Stacy for the professionalism and perseverance in sorting out our Commercial Insurance that presented a number of challenges. If it hadn't been for her I think we would still have been searching!
Thank you for taking time to leave us such a great a review of our Business Insurance Team. I will pass your comments over to Stacy who I'm sure will be delighted. We thinks she's great too! June
First class service, we needed to arrange buildings insurance at very short notice. Staff were very pleasant and extremely efficient arranging insurance cover very quickly at a very good price. Very happy.....
Thanks you for taking time to give us feedback. We will pass your feedback over to the team whom I am sure will be delighted. June
Excellent service and sorted out exactly what we were looking for. Thanks Again to Stacy for all her help.
Thank you for your 5 star review. Stacy will be so pleased with your lovely comments. June
Excellent service been with this branch for four years now, and no complaints at all
We appreciate you taking the time to review our Paisley Branch. Thank you! June
Gill in the Patrick office was super helpful, well informed and knows her job, this in turn helped a newbie like me get through insurance easily.Thanks
Thank you for the great review! I will pass your lovely comments over to Gillian who will be over the moon to hear this. June
Thanks for being more than your name
We are delighted to hear this! I'm sure the Hamilton Team will also be delighted. Thank you. June
Maureen and her team are fabulous
Thank you for taking the time to review our Paisley Branch. The girls will be delighted to hear this. June
Fantastic service as always ! Great team of hard working, caring and professional people. Insuring with you guys for 33 years.
Thank you for the fantastic review! Our team at Shettleston will be so happy to hear this. June
N/A
Thank you for the 5 stars! June
N/A
We appreciate the 5 stars, thank you! June
5 star from the ladys at Paisly have been using them for a while now and more closely recently! Will not be insuring vehicles else where! no need ! Thanks again Maureen & Audrey !!
Thank you very much Blair for taking time to give us such great feedback. Maureen and her Paisley team will be delighted to hear this. June
The best
Thank you for taking the time to review our Partick Branch. June
First class service and very pleasant staff
Thank you for the feedback and the 5 stars! June
Great staff, great service, what more could you say
Thank you very much for taking the time to review our Rutherglen Branch. They will be so pleased to hear this. June
N/A
Thank you very much for the 5 stars! June
Wendy worked very hard to get me a good deal
Thank you for taking the time to give us a review. I will pass your feedback over to our Shettleston Branch manager Wendy who will be pleased to hear this. June
Staff are very knowledgeable and get things done with professionalism and without any hassle. Extremely helpful in dealing with inquiries.Price for building insurance cove was very compatible , exclent service , recommended for all type of insurance.
Thank you so much for the fantastic review! We are so delighted to hear this. June
Staff are superb, especially Wendy, thanks for everything, you got a good team....
Thank you guys for the 5 star review and saying we are 'suberb'! We will pass your kind words over to Wendy who is our Shettleston Manager and who will be delighted to hear this. Thank you for recommending us. June
Great price for public liability but tried to give you more business with my van insurance but after giving in my details no one contacted me which was disappointing
We are sorry and thank you for making us aware. We really appreciate you agreeing to allow us to quote again over the coming months. June
Efficient, courteous, and friendly. Maureen took time to visit our office to advise on our needs and requirements in taking our business forward. All office staff are a pleasure to deal with.
Thank you so much David for the lovely review of our Paisley Branch. Maureen and her team will be so pleased to hear this. June
N/A
Thank you for the 5 stars! June
Efficient, friendly and cost-effective. Delighted with the excellent level of service. Thank you
Thank you for the excellent feedback. I will pass your lovely comments over to the Shettleston branch who will be delighted to hear this. June
great service , very efficient.
Thank you so much for your feedback! June
1st class service from Eileen all the best Colin heritage?????
Thank you for taking time to give our Rutherglen Team some feedback. We will pass your lovely comments over to them. June
Very helpful and friendly, felt confident that they did their research and got us the best quotation.
Thank you very much for taking time to review our Cumbernauld branch. I will pass your comments over to the team who I am sure will be delighted. June
Great Service, Thank You.
Thank you for taking time to give us feedback. We are delighted you feel this way. June
Thanks, as always a great service
Thank you guys for taking time to give us feedback. We are very happy you feel this way about us. June
Excellent service from all staff every time I phone. It could be another branch than above
Thank you for taking time to give us feedback. We are happy to hear this. June
Very helpful staff
Thank you very much for taking time to give us 5 star feedback. June
Louise and Andy make dealing with Laurie Ross an absolute godsend. In this day and age with so many companies having mediocre or bad customer care, Laurie Ross rise above the rest. Always a speedy response and always a friendly, helpful manner. Keep doing what you do. Recommend to everyone who will listen.
Thank you Jen for taking the time to give us such amazing feedback. We are delighted you are such an advocate of Laurie Ross. I will pass your feedback over to Louise and Andy who I'm sure will be over the moon to hear this. June
Excellent service in Paisley branch no fuss all done in 15 mins
Thank you Philip for taking the time to give us feedback. I will pass your feedback over to our Paisley team. June
Very friendly, courteous staff. Always on hand to help if there’s a problem. Would definitely recommend them.
Thank you for taking the time to give us such great feedback. Our Cumbernauld team will be very happy to hear this. June
Very happy with efforts taken to reduce our policy costs, Maureen at Paisley took time out to visit our offices to explain what you are doing for our future renewals
Thank you for taking the time to give us such great feedback. Our Branch Manager Maureen works to provide the best service she can and is happy to continue to do this. June
Been with lawrie Ross for three years now always found them very competitive and very on the ball when it comes to my renewal .Had no problems so far long may it continue.
Thank you for taking the time to give us feedback. Our Paisley team will be very happy to hear this. We hope you'll be with us for many years to come. June
Pleasure to deal with very polite and friendly staff
Thank you Michael for taking time to give us feedback. Our Paisley team will be very happy to hear this. June
Great service from start to finish. Our fleet policy was set up easily and with the minimum of fuss. Would recommend without hesitation.
Thank you for taking time to give us such great feedback. We are delighted to hear you feel this way about us and would recommend us to others. Our Shettleston team will also be very happy to hear this. June
Great service
Thanks Money Wise Ltd for taking time to give us 5 star feedback on our service. Carol and her team in Cumbernauld will be delighted to hear this. June
We usually deal with Head Office or the Cumbernauld Branch and have always received excellent service for our corporate insurance.
Thank you very much for taking time to give us feedback. I will also pass your comments over to the Cumbernauld team. June
We have a large private hire/taxi fleet through Laurie Ross, as well as commercial policies. Christine and Alistair at Laurie Ross deal with all of our non fault claims and the service is second to none! We always have open lines of communication throughout each claim, which is extremely important to us. We have previously recommended Laurie Ross to others and will continue to do so.
Thank you Martin for such a fantastic review. Christine and Alistair will be over the moon to hear this. We pride ourselves on supporting our customers through every step of their claim. June
Excellent service and communication throughout the process. Thank you.
Thank you Aileen for taking time to review our in house Claims Team. We are very happy to have received 5 stars!. June
Brilliant fast service !! Repairs where spot on and the service is second to none FIRST CLASS
Thank you Brian for the review of our Claims Team. We are delighted to hear this. June
I would like to take this opportunity to say a very big thank you to Christine Boyle in the shettleston branch who has done an outstanding first class job looking after my non fault claim, within one hour of reporting my claim to Christine i received two phone calls, one from the loss adjuster to make an appointment with myself and the other call to arrange a replacement car, my car was picked up from my house and dropped off again after the repair, all while i went on holiday Also like to say a very big thank you to Melanie at the Rutherglen office who has looked after my renewal for a number of years and always finding the best deal for myself Thank you Christine and Melanie for your five star service Gordon Irving
Thank you so much for the great review. We are over the moon to hear this. I will pass your lovely comments over to Melanie and Christine. June
I want to take this opportunity to express my thanks and gratitude to Christine and the Glasgow team for fighting my corner. I always felt that I was being supported throughout and I believe that without them I would not have won this dispute. 10 star treatment.
Thank you very much for your great feedback. We are delighted to hear this. June
I deal with the paisley branch and I find everyone of the staff brilliant today I dealt with Sarah and Maureen 5 out of 5 stars 🌟
Thank you for taking the time to review our Claims Team. June
The claims team done another fantastic job with my claim. I honestly feel very confident in Laurie Ross dealing with me. And in the job they do for customers.
Thank you Stephen for the taking time to review our Claims Team. We are delighted to hear this and will pass your kind words over to the team. June
Excellent customer service from Christine at your shettleston branch helped every step of the way with my non fault claim
Thank you Michael for the great review of our Claims Team. Christine will be delighted to hear this. June
EXCELLENT CUSTOMER SERVICE
We really appreciate you taking the time to review our Claims Team Carol. Thank you! June
yes I'm very happy with the service I got from laurieross .Im just waiting to get my loss of earnings back. i have been with use for a long time and always happy with the staff .always friendly easy to talk to and very helpful. thanks Malcolm fraser
Thank you Malcolm for the fantastic review of our Claims Team. They will appreciate your kind words. June
I would like to thank Laura McCafferty, Amanda boyd and Christine Boyle for all there da and all there help with my claim especially during one of the most stressful and busy times of the year there all when above and beyond my expectations giving me advice and keeping on top of everything to make sure it all went as smoothly as possible. Thanks again ladies top team.
Thank you for the amazing review David! The girls will be over the moon with your feedback. We are glad we could help! June
Excellent customer service Couldn't ask for anything better
Thank you Andrew for taking the time to review our Claims Team! We will pass your comments to them. June
Had to process a car claim for my old father which with the help of Laurie Ross was completed very quickly with no hassle.Regards,
Thanks you James for giving us feedback. We will pass this over to the team. June
Very efficient service. Worked well with my claim
Thank you Paul for taking time to give our claims team feedback. They will be very happy to hear this. June
Service was fantastic, one fone call is all it took from me to Laurie Ross for them to take over and deal with my claim , getting my car fixrd , and me getting a courtesy car without delay or stress to me , staff are so lovely and helpful any time u fone them , would sincerely recommend Laurie Ross xx
Thank you Eleanor for the fantastic review, Our Claims Team will be delighted to hear this! June
Thanks to Christine in the Shettlleston office for handling my claim. She kept me informed every step of the claim. The third party refused to report the claim but Christine did not give up and my claim was settled very efficiently. Definitely 5 stars
Thank you Ann for the great feedback! We are delighted to see that you have gave us 5 stars. June
Thank you Troy for the 5 stars! June
Fast and efficient service.First class repair as well. Many thanks to Christine Boyle .
Thank you Douglas for the lovely review. June
I would like to thank Christine Boyle very very much for her help and information today. I would like to give her 5 stars.
Thank you David for the 5 star review! I will pass your lovely comments on to our Claims Manager Christine who will be so happy to hear this. June
Excellent service. Excellent communication. Everything dealt with promptly and efficiently . Felt like personal commitment rather than just business.
Thank you Ian for the amazing review! I am delighted to hear that you think our Claims Team provide an excellent service! June
Very helpful staff made my experience of making a non fault claim as painless as possible.
Thank you very much Sandra for taking the time to review our Claims Team. We are so pleased to hear this! June
Made my dealings with you very easy by basically doing everything for me , thank you
Thank you Patrick for the 5 star review! Our Claims Team will be happy to hear this. June
My non fault claim was taken care of with a couple of quick phone calls. Car picked up at my home and returned next day fully repaired. Very satisfied with my experience.
Thank you very much for your lovely review of our Claims Team Martin! June
Couldn't ask for better service staff fantastic
Thank you Thomas for the lovely feedback and 5 star rating. June
Christine in the claims department has been very helpful at every stage of the process.
Thank you very much Ross for your fantastic feedback. I will pass your comments on to Christine who will be delighted to hear this. June
This is the second time I’ve had to use Laurie Ross. And like the first time everything went as smooth as possible. Kept me in touch every step of the. Process was flawless and hassle free. Your customer service is second to none. A.C. Taylor also deserve a mention between both companies your the best. More companies should take notice of what a good customer service really is. Thank you all involved. W McMonagle
Thank you very much William for your fantastic feedback. I will pass your lovely comments over to our Claims Team who will be delighted to hear this. June
Brilliant from christine
Thank you so much Scott for your feedback. June
Quality staff very professional. And most importantly have a sense of humour .
Thank you so much for your 5 star rating and review of our Claims Team. They will be delighted to hear this. June
Christine Boyle the woman who dealt with my claim was amazing. Very friendly and helpful. Thank you Christine for the great service x
Thank you Hazel for your 5 star rating and your lovely comments. We are delighted. June
Christine couldnt have done more for me if she had tried ,easy to talk to on the phone and she basically did everything for me ,first class service
Thank you so much John for your amazing feedback. We are delighted and will pass your lovely comments over to Christine. June
Could not have been treated any better! Delighted
Thank you William for your 5 star rating and your lovely comments. June
Christine was very helpful. Kept me informed and up to date with details regarding my car. I appreciate everything she did for me
Thank you so much Michael for your feedback. We are delighted. June
My claim was dealt with very promptly and the staff I spoke with were fantastic.
Thank you Lesley for taking time to review our Claims Team. We are delighted that you found our team fantastic! They will be over the moon to hear this. June
Very happy with service from everyone I dealt with. Communication great.
Thank you very much Ian for taking time to review our Claims Team. I will pass your lovely comments over to the team who I am sure will be delighted. June
Pleased with the way in which Christine kept me up to date with everything that was happening. Staff were all very polite, professional and friendly.
Thanks You Elizabeth for taking time to give us feedback. June
Very happy with the efficient and prompt service received from Alistair. Nothing was too much trouble. First class service. Thank you
Thank you Tracey for taking time to give us such great feedback. I will pass your comments over to Alistair who will be delighted. June
A very fast and efficient service that took a lot of stress out of a very stressful situation.
Thank you Alan for taking time to give us such great feedback. June
Christine at the claims department made it all straightforward .ive never claimed for anything before and was unsure how to proceed so her help was invaluable.she kept us informed at every stage.well done christine at laurie ross
Thank you David for taking time to give us such great feedback. I will pass your comments over to Christine who will be delighted. June
Very happy with the prompt service and also the calls checking up with me at every stage to make sure everything was going smoothly. Very happy with the service and the speed of the claim. Also very happy with taking all my headache of processing the claim. Staff very friendly. Great service. Keep it up!!!
Thank you Sabir for taking time to give us such great feedback. I will pass your comments over to our Claims Team who will be delighted. June
Claims team gave me first class service from start to finish. Nothing was too much trouble, I couldn't ask for anything more. I have used Laurie Ross for many years and would not hesitate to recommend them.
Thank you James, our claims team will be delighted. June
Christine and Alistair were excellent dealing with my claim, it was a long process but they got there in the end. Thanks again for your hard work. Iain
Thank you Iain for taking time to give us such great feedback. I will pass your comments over to Christine and Alistair who will be delighted to hear this. June
I have been using Laurie Ross for years always great service and go that extra mile for there customers
Thank you Allan, Christine and Alistair in our Claims Team will be delighted with your feedback. June
I can’t thank Christine and Alistair in the claims team enough for all the work they put into my claim. It was a long drawn out process which seemed to take forever but they took care of everything for me and always gave me regular updates on their progress. Thank you.
Thank you very much Gillian for your feedback Christine and Alistair will be over the moon with your comments. Its great to know we are doing a good job. June
Service was fast and efficient. More importantly because it was my taxi and it needs to be on the road 24/7. Repaired in less then a week first class
Thank you William for giving our Claim Team such great feedback. We understand how important this is to taxi drivers and we do everything we can to get you back on the road as quickly as possible. June
Christine was excellent dealing with me nothing was a hassle for her and the body shop were first class
Thank you very much Ian for taking time to give us 5 star feedback. Our Claims Team will be over the moon to hear this. June
I had great service from Christine at Laurie Ross and A.C. Taylor Bodyshop can't fault it x
Thanks Louise for taking time to give us feedback. Christine is delighted to hear this and I will also pass your kind comments to A C Taylor. June
Fast,efficient & very professional.
Thank you Henry for taking time to give us feedback on your claim. June.
Fantastic service from the claims department from start to finish, thank you ?
Thank you Mark for taking time to leave us such great feedback. Our Claims Team will be delighted to hear this. June