Feedback let’s know if we’re getting it right or if there are things we need to improve. Your feedback will be displayed online and may be used for marketing purposes. If you’d rather email us privately then please email june@laurieross.com

Select the branch below to see some of it's latest reviews:

Jason Burt - 6 days ago

Quick professional service, great price and hassle free, everything was made easy from getting a quote to esigning the agreement, one less thing to worry about now!

Reply from Laurie Ross:

Thank you for the fantastic review Jason. We are delighted to hear that we provided you with a smooth process. June

Marjorie Hilson - 2 weeks ago

Fast and friendly service Staff appear knowledgeable about products and are able to identify what insurances meet my specific needs

Reply from Laurie Ross:

Thank you Marjorie for the feedback! We are over the moon to hear this. June

Mr D Mcelhone - 2 weeks ago

Been doing business with Christine and Kelly for many years now and always get top class service. A pleasure to do business with and look forward to many more years.

Reply from Laurie Ross:

Thank you very much for the fantastic review. Christine and Kelly will be so happy to hear this. June

AQ - 3 weeks ago

Staff were very helpful when choosing to insure with them. I mainly dealt with Laura who was very friendly over the phone and answered all my questions before I made the decision to take my business to you. Thank you

Reply from Laurie Ross:

Thank you for the fantastic review. We are so pleased to hear this. June

Brian - 3 weeks ago

Had to pay more than was quoted as mistake was at your end. After looking through policy even that is wrong through no fault if mine . Will be in Monday 4th to get this sorted.

Reply from Laurie Ross:

Brain we believe you have been in contact with the branch and the error has been resolved to your satisfaction. We would like to take this opportunity to apologise once again. June

Andrew Shortel - 3 weeks ago

As usual,keen,polite & a quick transaction.

Reply from Laurie Ross:

The girls at Cumbernauld will be so happy to hear this Andrew. Thank you! June

Peter Kerr - 3 weeks ago

Brilliant service as usual

Reply from Laurie Ross:

Thank you Peter was taking the time to review our Cumbernauld Branch. June

DAC - 1 month ago

Very pleased with the quick feedback to my queries and the friendly telephone conversation with Carol. I cannot rate Laurie highly enough I have also purchased house insurance for my rental flats with your company. I recommended my mother to your company. She has now insured her house with Laurie Ross after being ripped off for many years, staying loyal to her bank - she has saved over 30% in her annual premiums !

Reply from Laurie Ross:

Thank you very much for the amazing review. Carol our Cumbernauld Branch manager will be so delighted to hear this. We are over the moon that you recommended us! June

Paul McLachlan - 1 month ago

Done my insurance in no time staff always very helpful and very good

Reply from Laurie Ross:

Thank you very much Paul for reviewing our Cumbernauld Branch. They will be over the moon to hear this. June

Francis Walsh - 1 month ago

One quick phone call and renewal sorted very efficiently

Reply from Laurie Ross:

Thank you Francis for taking the time to review our Cumbernauld Branch. We are pleased to hear that you think we provided you with an efficient service. June

Ann McCormack - 2 months ago

No problems. Very good service. Thank you.

Reply from Laurie Ross:

Thank you for taking the time to give us feedback Ann. June.

Martin - 2 months ago

Always helpfully First class

Reply from Laurie Ross:

Thank you very much Martin! June

Malcolm Brown - 2 months ago

Very pleasant, informative & helpful staff.

Reply from Laurie Ross:

Thank you Malcolm for the lovely review of our Cumbernauld Branch. They will be so happy to hear this! June

Alison MacBride - 2 months ago

Always very helpful. Have never had a problem with anything. Always cheery.

Reply from Laurie Ross:

Thank you Alison for the feedback! Our Cumbernauld Team will be so pleased with your lovely feedback. June

Kevin Bell - 2 months ago

Staff are great and always helpful. One down side in last year is renewal letters not sent early enough, then call to ask if taking insurance out left too late to decide or review, whether intentional or not, leaves you feeling as if you are set up not to have time to decide best options. Never used to be like this as been a customer for over 20 years however complacency with loyalty will reduce with instances like this.

Reply from Laurie Ross:

We are sorry to hear this Kevin, our renewal process aims to contact every customer 3 weeks prior to their renewal date giving them plenty of time to make their decision. We believe the branch manager has now been in contact with you to discuss. June

D & N Mcelhone - 3 months ago

Always a pleasure to do business with.

Reply from Laurie Ross:

Thank you very much for the 5 star feedback. June

Thomas Gilmore - 3 months ago

First class friendly & efficient service as always

Reply from Laurie Ross:

Thank you Thomas for taking time to give us feedback. We will pass your lovely comments over to our Cumbernauld team. June

Patrick Walsh - 4 months ago

Always a great service. Fast efficient and very friendly.

Reply from Laurie Ross:

Our Cumbernauld Branch will be so pleased to hear your lovely comments Partick. Thank you! June

Steve Boyle - 4 months ago

Once again, a swift, pleasant and easy transaction.

Reply from Laurie Ross:

Thank you Steve for the feedback. Our Cumbernauld Branch will be delighted to hear your lovely comments. June

Mike Rodden - 4 months ago

Very professional and friendly service when I called at the local office in Cumbernauld to renew my car insuranceand. So impressed, I decided to ask for a quote for my home insurance which is due for renewal too,

Reply from Laurie Ross:

Thank you very much for the great review Mike! We are delighted to hear this. June

Brian Hilson - 4 months ago

Professional and friendly advice Good deal negotiated on my behalf fir car insurance 2018/19

Reply from Laurie Ross:

Thank you Brain for the review! We are so happy to hear this. June

Aileen Scullion - 4 months ago

Reply from Laurie Ross:

Thank you Eileen for taking the time to give our Cumbernauld Branch. a 5 star review. June

Lesley Thornton - 4 months ago

Friendly and professional service. Particularly efficient and helpful in dealing with a recent motoring claim.

Reply from Laurie Ross:

Thank you for the feedback Lesley. We are so pleased to hear this. June

John Flynn - 5 months ago

fast efficient service

Reply from Laurie Ross:

Thank you John for taking to give us feedback. We will pass your comments over to our Cumbernauld team. June

Stephen Mcintosh - 5 months ago

Reply from Laurie Ross:

Thank you for the 5 stars Stephen! June

Scott Mcgarill - 5 months ago

Staff always polite, cheerful and very proffesional. They always try there best to get you the best possible deal through the network of insurers they use and 85% of the time they do a great job, they take the hassle of taking your own time and effort searching the internet for your own deal, and if the can't get you the deal you want they don't hassle you, they just ask to call you again the following year with another quote. would and have recommended laurie ross to friends and family.

Reply from Laurie Ross:

Thank you so much for the fantastic review Scott! We are so delighted to hear this and thank you for the recommendation! June

Anon - 6 months ago

Great service for car insurance and got me a good deal on house insurance.

Reply from Laurie Ross:

Thank you for the 5 star feedback! We are so happy to hear this. June

William Prentice - 6 months ago

Price is paramount to me as a pensioner and Laurie Ross has always beat any other quote I have received.

Reply from Laurie Ross:

Thank you very much William for taking the time to review our Cumbernauld Branch. We are so pleased to hear this. June

David McKellar - 7 months ago

Happy with service

Reply from Laurie Ross:

Thank you David for taking time to give us a review. June

Des Connor - 7 months ago

Very competitive rates, have other properties to insure in the near future. Hope they can come up with the goods again. Des.

Reply from Laurie Ross:

Thank you Des for taking time to give us feedback on your property insurance. We are very happy to hear this and will pass your lovely comments to our Cumbernauld team. June

Robert Stowe - 7 months ago

first class service would highly recommend to family and friends

Reply from Laurie Ross:

Thank you Robert for taking time to give us such great feedback! June

Andrew Hoggan - 7 months ago

really good service

Reply from Laurie Ross:

Thank you for your feedback and the 5 star rating Andrew! June

Diana Morgan - 7 months ago

This year, as in previous years, I was really impressed with the staff at the Cumbernauld Branch. They are always pleasant to work with and show an attention to detail with focus on the needs of the client. Kelly, this year, went above and beyond to ensure I received the best product for my requirements. This type of service cannot be replicated online. Thank you! Well done!

Reply from Laurie Ross:

Thank you so much Diana for your fantastic review. We are so happy that we were able to help. Our Cumbernauld Branch team member Kelly will be so please to hear your lovely feedback. June

Laura Curran - 7 months ago

Fantastic friendly staff who are always patient and understanding with us. All paperwork is completed efficiently and correctly and this saved me lots of time from doing this as the branch have all my details. Thank you for all your hard work.

Reply from Laurie Ross:

Thank you so much Laura for your amazing feedback! I will pass your lovely comments over to our Cumbernauld branch who will be so happy to hear this. June

Valerie Nicol - 8 months ago

As always excellent service. Thank you again

Reply from Laurie Ross:

Thank you Valerie for your 5 star rating and your feedback. We are so pleased to hear this. June

George Dean - 8 months ago

The initial renewal notice contained an error, which I queried. The subsequent conversations and emails solved the problem quickly and efficiently. Sometimes mistakes allow companies to demonstrate how to resolve issues with good grace

Reply from Laurie Ross:

Thank you very much George for your feedback. I'm glad to hear our team resolved any issues quickly and to your satisfaction. June

Davie Morrison - 8 months ago

Reply from Laurie Ross:

Thank you for the 5 stars Davie! June

Davie Morrison - 8 months ago

Reply from Laurie Ross:

Thank you for the 5 stars Davie. June

Phil Kerr - 8 months ago

Very happy with the staff and service

Reply from Laurie Ross:

Thank you Phil for taking the time to review our Cumbernauld branch. I will pass your lovely comments on to them. June

E Chapman - 9 months ago

as always staff very good in all aspects of service would recommend them for all your insurance needs

Reply from Laurie Ross:

Thank you so much for your amazing feedback and your 5 star rating. I will pass your comments on to our Cumbernauld branch who will be delighted. June

Gary - 5 days ago

Dealt with Laura and Amanda, both provided excellent service and advice. Took a little longer mainly due to mis-information I provided but Laura sorted it out quickly. Will use again and would recommend to anyone else to use.

Reply from Laurie Ross:

Thank you for the fantastic feedback Gary. Amanda and Laura will be over the moon with your comments. We also appreciate that you would recommend us. June

Jim - 5 days ago

great place the staff are very polite and ever so helpful and go out their way to get you the best deal possible

Reply from Laurie Ross:

Thank you for taking the time to leave us a 5 star review. The team at Hamilton will be so happy to hear this. June

Masood Hussain - 6 days ago

Fantastic service fast friendly hassle free no pressure approach would highly recommend and use again.

Reply from Laurie Ross:

Thank you Masood! We really appreciate your lovely comments. We are over the moon the hear that you would recommend us! June

William Cowan - 1 month ago

Always very helpful. Very friendly and work hard to get a quote I’m happy with.

Reply from Laurie Ross:

Thank you very much for your 5 star feedback William. June

John A Kelly - 1 month ago

In my humble opinion Beckie Dewar dealt with my car insurance quotation and process with impeccable professionalism, courteously, and succinct precision that I feel 5 stars is an injustice to her completely. Furthermore, Beckie's approach to a small misunderstanding which was entirely my fault to which I hold up my hands unreservedly, was the epitome of true perfection which I experienced throughout the whole process.

Reply from Laurie Ross:

We are absolutely over the moon to hear this John. Beckie from our Hamilton Branch will really appreciate your kind words. Thank you very much. June

Lee Fleming - 2 months ago

Around good to use...

Reply from Laurie Ross:

Thank you Lee for taking the time to leave us feedback. June

Mark Brannigan - 2 months ago

Great service as always, been a customer for many years and the staff are very friendly One thing to improve on is the heat in the office

Reply from Laurie Ross:

Thank you Mark for the 5 star feedback. We are sorry about the heat, we are looking into some heating improvements at the moment. June

Jim - 2 months ago

great staff pleasure to do business with

Reply from Laurie Ross:

Our Hamilton Branch will be so pleased with your feedback Jim. Thank you! June

Lauraine Jack - 2 months ago

Pleasant staff & extremely helpful. They did everything to help me with my car insurance & explained everything perfectly.

Reply from Laurie Ross:

Thank you very much for the great feedback Lauraine. We are glad we could help! June

Tom Verhoeven - 2 months ago

Nice and frendly Stef know what the are doing

Reply from Laurie Ross:

Our Hamilton Branch will be happy to hear this Tom. Thank you so much! June

Lynn Shearer - 2 months ago

Very helpful and reassuring that it’s the right car insurance for me very pleasant to speak to and professional

Reply from Laurie Ross:

Thank you Lynn for your great feedback. Our Hamilton Team will be delighted with your comments. June

Iain Keatings - 2 months ago

The staff are always helpful, polite and efficient. I have been getting my car insurance from this branch for decades and have recently started getting my buildings insurance from them. Very good service.

Reply from Laurie Ross:

Thank you for the fantastic review Iain! Our Hamilton Branch will be so happy to hear this. June

Robert Irving - 3 months ago

Laura in the Hamilton branch is fantastic and always sorts everything out for me.

Reply from Laurie Ross:

Thank you Robert for the great feedback! I will pass your comments over to our Hamilton Branch manager Laura who will be delighted to hear this. June

Me - 4 months ago

outstanding service and staff

Reply from Laurie Ross:

Thank you for taking the time to review our Hamilton Branch. They will be over the moon to hear this. June

Michael Riley - 4 months ago

Always a pleasure to business with Laurie Ross, staff are always very helpful.

Reply from Laurie Ross:

Thank you Michael for the lovely review. June

Brian - 4 months ago

Excellent service no problems ,quick and easy would recommend

Reply from Laurie Ross:

Thank you Brian for the 5 stars! We are so happy to hear that you would recommend us. June

Moira Banks - 4 months ago

Always a pleasure to deal with the staff at Hamilton. Always pleasant to deal with, able to answer any queries, or if not they will find out and get back to you quickly. They always look for the best deal based on personal requirement. Much easier than going to comparison websites, who are not always the cheapest once you start tailoring the policy to suit your needs.

Reply from Laurie Ross:

Thank you so much Moira for the amazing review! We are over the moon to hear this. I will pass your lovely comments over to our Hamilton Branch. June

James Hutchison - 4 months ago

Absolutely first class treatment. Very competitive price. Thoroughly explained. Very polite, professional service, would recommend and should have used Laurie Ross years ago.

Reply from Laurie Ross:

Thank you James for the fantastic feedback! We are so pleased to hear this. We are also delighted to hear that you would recommend us! June

David Young - 5 months ago

Excellent service and very friendly staff , would highly recommend them...

Reply from Laurie Ross:

Thank you David for the review. We are so happy to hear that you would recommend us. June

Sarah Hulme - 5 months ago

I've been with Laurie Ross for years now n I have always been impressed with Service provided. Everything is explained to you in great detail. I've been very satisfied with my insurance!!!

Reply from Laurie Ross:

Thank you Sarah for the lovely review. We are so glad you are pleased with the service we have provided you with. June

Martin Maguire - 5 months ago

Martin Maguire - 5 months ago

Reply from Laurie Ross:

Thank you Martin for the 5 stars! June

James Campbell - 5 months ago

No one likes paying for their car insurance but as usual the staff at Laurie Ross Hamilton have provided a very competitive quote in very professional, efficient and friendly manner. Thanks again guys see you all next year.

Reply from Laurie Ross:

Thank you very much James for the great feedback. See you next year! June

Joan Benson - 5 months ago

great service lovely welcoming staff great communication from the office

Reply from Laurie Ross:

Thank you Joan for the great review and the 5 stars! We are so pleased to hear this. June

John Kerr - 5 months ago

I was quite satisfied with the people who dealt with me

Reply from Laurie Ross:

Thank you John for taking the time to review our Hamilton Branch. June

Kevin Straiton - 6 months ago

Reply from Laurie Ross:

Thank you for the 5 stars Kevin! June

William Boyle - 6 months ago

Laura was successful in finding me competitive quote and low cost 11 mths payment plan for my van. I am happy to recommend her to anyone.

Reply from Laurie Ross:

Thank you very much for the feedback William! I will pass your lovely comments on to Laura who will be delighted to hear that you would recommend her. June

Carole Candlish - 6 months ago

Laurie Ross, Hamilton, compared to online sites, always source the most cost effective, best value insurance products suitable for my needs and provide excellent customer service.

Reply from Laurie Ross:

Thank you very much Carole for the fantastic review. We are so delighted to hear that you think we provide an excellent customer service. June

Richard Clark - 6 months ago

Amanda was a star helped me with everything will use her again

Reply from Laurie Ross:

Thank you Richard for taking the time to give us 5 star feedback! I will pass your lovely comments over to Amanda who will be pleased to hear this. June

Kenneth Hamilton - 6 months ago

I had the pleasure of dealing with Laura McCafferty who over the period of a week and a half, had to find travel insurance for myself and my mum for our trip to Australia. As we both have medical issues it was proving expensive and sometimes impossible. But Laura persisted, seeking out new quotes again and again. She went the extra mile and found quotes for us which saved us hundreds of pounds. We cannot express how pleased we are with this fantastic service. I would recommend her and Laurie Ross to anyone.

Reply from Laurie Ross:

Thank you very much for your great feedback Kenneth! I will be sure to pass your lovely comments on to Laura who will be so pleased to hear this. June

Leeanne Mcgill - 7 months ago

Amanda was brillant very helpfull. Would definitly reccomend this company and be using them again.. thanks again!

Reply from Laurie Ross:

Thank you for the 5 star review and lovely comments Leanne! We will pass this over to Amanda who I am sure will be delighted. Thank you for recommending us. June

James Ralston - 7 months ago

Very helpfully

Reply from Laurie Ross:

Thanks James for taking time to give us 5 star feedback. June

Andrew McLean - 7 months ago

Laura was fantastic got me a excellent price for taxi insurance thanks laura

Reply from Laurie Ross:

Thank you for the feedback Andrew. We are glad we could help! June

Jim Russell - 7 months ago

Great service first class as usual so sorry i forgot the very helpful young lady's name Jim

Reply from Laurie Ross:

Thank you so much for the lovely review, Jim! We are very happy to hear this. June

David Webb - 8 months ago

very helpful easy to deal with

Reply from Laurie Ross:

Thank you very much for your feedback David. June

Eddie Caird - 8 months ago

No need all good and dealt with in a pro manner. Great. Laura .

Reply from Laurie Ross:

Thank you Eddie for your lovely comments and 5 star rating. June

A Liddell - 8 months ago

Very helpful knowledgeable staff

Reply from Laurie Ross:

Thank you for taking the time to review our Hamilton branch. They will be so pleased to hear this. June

S Javid - 8 months ago

Very attentive. Good listeners. Good knowledge of what they are selling. Although calling back is on the decline. Very happy with Laurie Staff though!

Reply from Laurie Ross:

Thank you so much for your feedback. I will pass your comments over to the branch manager. June

Robert Lindsay - 8 months ago

started dealing with company about 2 years sgo. great staff very helpfull. got couple policies them and possibly be more in future. keep up good work

Reply from Laurie Ross:

Thank you very much Robert for the lovely review. I will pass your comments over to our Hamilton branch who will be delighted to hear this. June

Stewart Parker - 8 months ago

Very professional service, all round good attention to detail.

Reply from Laurie Ross:

Thank you Stewart for your 5 star rating and your lovely comments. June

Janice Simm - 8 months ago

Helpful, friendly staff and wouldn’t go anywhere else. Always happy with quotes for car and house.

Reply from Laurie Ross:

Thank you Janice for taking the time to review our Hamilton branch. I will pass your great feedback over to them. June

Sarah Mclean - 8 months ago

great service at the Hamilton branch, very friendly and helpful.

Reply from Laurie Ross:

Thank you Sarah for taking the time to review our Hamilton branch. I will pass your excellent feedback on to them. June

Joan Benson - 9 months ago

great company and great service always friendly and helpfull

Reply from Laurie Ross:

Thank you Joan for taking the time to review our Hamilton branch. I will be sure pass you lovely comments on to them. June

Andrew Woodburn - 5 days ago

Excellent service at competitive price - Many thanks

Reply from Laurie Ross:

Thank you Andrew for taking the time to review our Partick Branch. June

Mick McGloin - 6 days ago

Great fast service from a very friendly group of staff.

Reply from Laurie Ross:

Our Partick Branch will be so happy to hear this Mick. Thank you very much! June

James McDermott - 1 week ago

I have been insuring my car with Laurie Ross since 2005 and always received excellent service. My recent renewal resulted in premium savings. Also, adding breakdown cover gave a considerable saving.

Reply from Laurie Ross:

Thank you James for taking the time to give us such a great review. We appreciate it! June

Linda Collins - 2 weeks ago

Excellent service. Been with them 2003.

Reply from Laurie Ross:

Thank you for the feedback Linda. We also greatly appreciate your loyalty over the past 16 years! June

Andrew Woodburn - 2 weeks ago

Very diligent staff have managed to reduce the premium for my car insurance this year. Well Done!

Reply from Laurie Ross:

Thank you Andrew for taking the time to give us great feedback. Our Partick branch will be so pleased to hear this. June

Peter Coyne - 3 weeks ago

Excellent personal service. Highly recommended!

Reply from Laurie Ross:

Thank you very much for your feedback Peter. We are so glad to hear that you would recommend us. June

K O’Hara - 1 month ago

Good service well followed up. Took the complications out of arranging car insurance after a long absence.

Reply from Laurie Ross:

Thank you so much for giving feedback on our Partick Branch. They will be so happy to hear this. June

C Mc Allister - 1 month ago

Transaction went very smooth no problem cheers 👍

Reply from Laurie Ross:

We are so pleased to hear this. Thank you! June

J Mckenna - 1 month ago

Been with this company for umpteen years never had a problem

Reply from Laurie Ross:

We are delighted to hear this! Thank you for your feedback. June

Robert Potts - 1 month ago

No problem renewing. Don't even have to contact. Simple.

Reply from Laurie Ross:

Thank you Robert for taking the time to review our Partick Branch. June

Alastair Fotheringham - 1 month ago

very professional people to deal with!

Reply from Laurie Ross:

Our Partick Branch will be so happy to hear this. Thank you Alistair! June

Peter Nyitray - 1 month ago

Very helpful team easy to communicate with them.

Reply from Laurie Ross:

Thank you Peter for taking the time to review our Partick Branch. June

Peter Coyne - 1 month ago

My motor-insurance case was not straightforward as my car was foreign registered and I had just returned to Scotland after years abroad. Craig was very informed and thorough. He secured very competitively priced insurance which recognised my foreign no-claims history in very little time. All very satisfactory.

Reply from Laurie Ross:

Thank you very much for the fantastic review Peter. Our Partick branch manager Craig will be over the moon to hear this. June

Alan Gribbin - 2 months ago

Always easy to talk with. Very professional.

Reply from Laurie Ross:

Thank you Alan for reviewing our Partick Branch. They will be very pleased to hear this. June

Julie Donaldson - 2 months ago

Great staff with excellent customer service. Definitely recommended. I use them for my home insurance.

Reply from Laurie Ross:

We are over the moon to hear this Julie. We are also so glad that you would recommend us. Thank you! June

David - 2 months ago

Great service and very prompt

Reply from Laurie Ross:

Thank you taking the time to review our Partick Branch David. We are so pleased to hear this. June

Shona Sim - 2 months ago

Friendly, knowledgeable staff who are always so helpful when dealing with me.

Reply from Laurie Ross:

We are so happy to hear this Shona! Thank you very much. June

Patricia Barrie - 3 months ago

Always friendly great prices

Reply from Laurie Ross:

Thank you Patricia for the lovely review. June

Shona Sim - 3 months ago

Always cheery, friendly, helpful and knowledgeable staff who make contact regarding existing and new products. Would recommend 100%.

Reply from Laurie Ross:

We are over the moon with your amazing feedback Shona! We are also so happy to hear that you would recommend us. June

Brian Irvine - 3 months ago

My quote was handled very professionally by Gillian at the branch. She sourced the lowest premium for myself and therefore gained my business.

Reply from Laurie Ross:

Thank you very much Brian for the great feedback! I will be sure to pass your lovely comments over to Gillian in our Partick Branch who will be so happy to hear this. June

Gordon - 4 months ago

Great team effort

Reply from Laurie Ross:

Thank you Gordon for the feedback and also the 5 star rating! June

David Curran - 4 months ago

Very quick with quote process very easy and staff great

Reply from Laurie Ross:

Thank you David for taking the time to review our Partick Branch. June

Gillian Jack - 4 months ago

I would highly recommend Laurie Ross, my son just passed his test at 17 and as a footballer insurance quotes were as high as 8000! They are developing a pilot scheme which they brought forward for him! Everyone I spoke to in their office was friendly and very helpful! Thank you again! Gill

Reply from Laurie Ross:

Thank you Gillian for taking the time to review our Partick Branch. I will pass your feedback on to our Partick Team who will be very pleased to hear this! June

Gerry Boylan - 5 months ago

Excellent friendly service dose excactly what it says on the tin and in a timely manner

Reply from Laurie Ross:

Thank you Gerry for taking the time to review our Partick Branch. They will be so pleased to hear your lovely comments. June

Allan Campbell - 5 months ago

First class service and best price. Staff very friendly. Would highly recommend

Reply from Laurie Ross:

Thank you Allan for the lovely review! June

David Clark - 5 months ago

No problem everything went through quickly with gap insurance.

Reply from Laurie Ross:

We appreciate you taking the time to give us feedback, David. Thank you! June

Linda Mcadams - 5 months ago

I'm a customer of long standing with Laurie Ross as well as my car insurance I also have my household contents insured with them. I always find the staff very helpful and friendly and the quotes received are always very competitive. I have recommended many of my family and friends to Laurie Ross and they are also extremely pleased with them as well.i have no hesitation in awarding them a 5 star rating.

Reply from Laurie Ross:

Thank you Linda for the amazing review and the 5 stars! We are so pleased to hear that you have recommended us. June

Shrikant Patil - 5 months ago

Very compitant at their work. Good in customer service. Happy i have given them a call.

Reply from Laurie Ross:

Thank you very much Shrikant for the lovely review. We are very happy to hear this. June

Paul Macfarlane - 5 months ago

Fantastic service from Louise. Very polite professional and competent. Great service would recommend

Reply from Laurie Ross:

Thank you very much for the great review Paul! June

James Baxter - 5 months ago

Helpful and pleasant on the phone. Job done.

Reply from Laurie Ross:

Thank you James for taking the time to review our Partick Branch. June

Archie Maciver - 6 months ago

renewal dealt with professionally and with no fuss. excellent service.

Reply from Laurie Ross:

Thank you Archie for the 5 star review! I am so glad to hear that you feel that we provided you with an excellent service. June

Colin Blackwood - 6 months ago

Very helpful with any questions I had, would recommend to family and friends.

Reply from Laurie Ross:

Thank you Colin for taking the time to review our Partick Branch. We are so pleased to hear that you would recommend us. June

Jacqueline Stewart - 6 months ago

Lovely staff. Friendly & easy to speak to & to do business with.

Reply from Laurie Ross:

Thank you Jacqueline for taking the time to review our Partick Branch. I will pass your lovely comments on to them. June

E.macgowan - 7 months ago

Everyone was great,no complaints since I started using L.Ross. very nice staff and always helpful.

Reply from Laurie Ross:

Thank you for the 5 star review and lovely comments! June

E.macgowan - 7 months ago

Everyone was great,no complaints since I started using L.Ross. very nice staff and always helpful.

Reply from Laurie Ross:

Thank you very much for the review of our Partick Branch. June

Stanley Myers - 7 months ago

The lady I spoke with was very helpful, and had been in touch with LV and had managed to get my renewal at the same price as I paid last year, despite changing my car last month. I was very satisfied with the whole experience. Thank you.

Reply from Laurie Ross:

Thank you so much for the great feedback Stanley! We are glad we could help. June

Ronald Gourlay - 7 months ago

As always,you did very well

Reply from Laurie Ross:

Thank you Ronald for the 5 star rating! June

Gerry Ross - 7 months ago

Reply from Laurie Ross:

Thank you Gerry for taking time to give us feedback. June

William Haran - 7 months ago

As usual Louise was able quickly to match up our requirements with the insurance company offering the most appropriate service and where there was dubiety she contacted the insurance company direct for my peace of mind.

Reply from Laurie Ross:

Thank you William for taking time to give us feedback. We are delighted to hear this and will pass your lovely comments to Louise who I'm sure will be very happy. June

Biniamin Sarwar - 7 months ago

had to wait a week but saved 700 from the cheapest quote I found . would definitely recommend

Reply from Laurie Ross:

Thank you Biniamin for taking time to give us feedback. Yes sometimes it can take time to make sure we are finding you the correct policy at the best price. Glad you are happy with our service . June

Martin Campbell - 7 months ago

Great service, friendly and professional. Would definitely recommend.

Reply from Laurie Ross:

Thank you Martin for taking time to give us 5 star feedback and recommending us to other. We are delighted! June

John Mairr - 7 months ago

Friendly and efficient service thanks

Reply from Laurie Ross:

Thank you John for the lovely review of our Partick Branch. They will be so pleased to hear this. June

Mary Wason - 7 months ago

Happy with everything

Reply from Laurie Ross:

Thank you very much Mary for the 5 star rating! We are glad you are happy, June

William Haran - 8 months ago

After my wife took out her policy with Louise I had no hesitation in doing likewise especially as the whole transaction was carried out highly efficiently and in a pleasant friendly manner;

Reply from Laurie Ross:

Thank you so much for your lovely review William. I will be sure to pass your comments over to our Partick branch who will be so glad to hear this. June

Angela Donnelly - 8 months ago

All the staff at Patrick branch are always very helpful and knowledgeable.

Reply from Laurie Ross:

Thank you Angela for taking the time to review our Partick branch. I will pass your lovely comments on to them. June

Ronald Grier - 8 months ago

It was very easy to set up my taxi insurance with Laurie Ross, unlike my previous broker. Gillian was very helpful and friendly.

Reply from Laurie Ross:

Thank you Ronald for your 5 star rating and your feedback. We are glad we made it very easy for you! June

Gurjit Singh - 8 months ago

I'm very happy with the service and staff. All staff is very polite. Thanks

Reply from Laurie Ross:

Thank you Gurjit for taking the time to review our Partick branch. We are so happy to hear this. June

Gina Townsley - 8 months ago

Always friendly helpful and staff always do their best

Reply from Laurie Ross:

Thank you Gina for your 5 star rating and lovely review of our Partick branch! They will be delighted to hear this. June

Mr M Roberts - 8 months ago

Always very helpful

Reply from Laurie Ross:

Thank you for taking the time to review our Partick branch. June

Loretta Haran - 8 months ago

Very pleasant and efficient and so professional in all aspects which made transfer of insurance from another company so simple. Added to all this, the quote was very competitive. You will probably hear from my husband in the near future

Reply from Laurie Ross:

Thank you very much Loretta for taking the time to review our Partick Branch. I will pass your great feedback over to them. June

Alan James Wylie - 8 months ago

As usual, renewing my car insurance was made so much easier thanks to the execellent staff in the Partick branch. They did all the work for me and I just had to agree. I wish they could make the rest of my life as easy as this. Top class!

Reply from Laurie Ross:

Thank you so much Alan for your great feedback. I am so pleased to hear this. Our Partick branch will be so happy! June

Kate Young - 9 months ago

Excellent as usual

Reply from Laurie Ross:

Thank you Kate for your 5 star rating and lovely comments. June

Hugh McNaughtan - 5 days ago

Brilliant service all round from all staff Helpful and courteous at all times

Reply from Laurie Ross:

Thank you Hugh for the lovely review of our Paisley Branch. June

Mark Mcwatt - 2 weeks ago

As always i get the best deal possible and maureen goes above and beyond to help do that

Reply from Laurie Ross:

Thank you Mark for the review. Maureen will be delighted to heat this. June

Henry Stewart - 3 weeks ago

Excellent as usual . The girl who phoned was fantastic and told me everything I needed to know . Many Thanks

Reply from Laurie Ross:

Thank you Henry for taking the time to review our Paisley Branch. We appreciate your kind words. Thank you! June

Satty Singh - 3 weeks ago

Sarah was very helpful

Reply from Laurie Ross:

Thank you for taking the time to review our Paisley Branch. Sarah will be very pleased to hear this. June

Zahid Naseem - 3 weeks ago

fantastic service every time I have contacted them

Reply from Laurie Ross:

We appreciate your lovely feedback Zahid. Thank you! June

Kenny Barnes - 1 month ago

Great price for my taxi insurance, delighted, it's amazing what Maureen, Audrey, Sarah and Nikki will do for a tin of M&S 's finest shortbread. Best say no more, what happens in the branch, stays in the branch.😊😊 Oh nearly forgot, customer service isn't that bad neither. 😂😂😂😂😂😂😂

Reply from Laurie Ross:

Thank you very much for the lovely review Kenny. The girls at Paisley loved the shortbread haha! June

Patricia Colgan - 1 month ago

I called in to your Paisley branch for a quote for car insurance 2 days ago. I was most impressed with the courteous, friendly service I received. Everything was explained clearly with all options available. This enhanced my opinion that it is so much more preferable to talk to someone rather than going on-line and I shall certainly call again when other insurances are required.

Reply from Laurie Ross:

Thank you very much Patricia for the great review of our Paisley Branch. We are so glad to hear that you would call us again. June

Peter Sutherland - 2 months ago

Would’ve been 5 stars if I hadn’t been phoned back twice after renewing to remind me to renew maybe a wee bit overseen

Reply from Laurie Ross:

Thanks for taking time to give us feedback Peter. We are sorry to have contacted you again. This was a reporting issue which has now been resolved. Glad to have you with us again for another year. June

Dougie - 2 months ago

Spot on service.. Should have asked for the wee burds number she was that spot on lol

Reply from Laurie Ross:

Thank you for the lovely review Dougie. We will be sure to pass your comments over to the girls at Paisley haha! :)

Sandra Clark - 2 months ago

Very professional&helpful would reccomend

Reply from Laurie Ross:

Thank you Sandra for taking the time to review our Paisley Branch. We are so happy to hear that you would recommend us. June

Daniel Maxwell - 2 months ago

Really good service in dealing with and setting up my insurance requirements

Reply from Laurie Ross:

Thank you Daniel for the feedback and also for the 5 stars. We are delighted! June

Philip Craig - 3 months ago

Very helpful staff

Reply from Laurie Ross:

Thank you for the 5 star review Philip! June

Arthur - 4 months ago

Thank you very much .

Reply from Laurie Ross:

Thank you Arthur for the 5 star feedback! June

Andy - 4 months ago

Great help from Sarah, very helpful and patient getting me the best deal for my cars.

Reply from Laurie Ross:

Thank you Andy for taking the time to review our Paisley Branch. I will pass your lovely comments on to Sarah who will be delighted. June

Alan - 4 months ago

Audrey was very helpful

Reply from Laurie Ross:

Thank you for the 5 stars Alan! I will be sure to pass your comments on to Audrey who will be so pleased to hear this. June

Jim McNellis - 4 months ago

Absolutely excellent service, Maureen acted above and beyond. Because of this, I would recommend your services to any other taxi operator, safe in the knowledge that you provide such an excellent service.

Reply from Laurie Ross:

Thank you Jim for the great feedback! We are delighted to hear that you would recommend us. June

Elaine Quinn - 4 months ago

Can’t thank Sarah enough for sorting insurance. Staff very friendly and welcoming.

Reply from Laurie Ross:

Thank you Elaine for the lovely review of our Paisley Branch! They will be so pleased to hear this. June

Tom Mcfarlane - 4 months ago

Great professional service.

Reply from Laurie Ross:

Thank you Tom for the feedback! Our Paisley Branch will be delighted to hear this. June

Anon - 5 months ago

Received a reminder phone call with all options already researched. Very well prepared, all insurances renewed quickly and painlessly. Great customer service.

Reply from Laurie Ross:

Thank you for reviewing our Paisley Branch. We are so happy to hear that you think we provide great customer service. June

ALEX RUSSELL - 5 months ago

What can I say, from start to finish Maureen was an absolute star, she went more than the extra mile to obtain me a great deal, I have already told other operators how excellent the service was and how much I eventually saved after all of Maureen's efforts, can't thank her enough. Would definitely use again come renewal time. Alex Russell

Reply from Laurie Ross:

Thank you Alex for the fantastic review! We are delighted to hear this. June

Charles Mcgoff - 5 months ago

Always great to deal with never any hassle great company and would recommend to everyone

Reply from Laurie Ross:

Thank you Charles for taking the time to review our Paisley Branch. We are happy to hear that you would recommend us! June

William James Lanigan - 5 months ago

Really friendly and helpful staff.i would highly recommend to friends and family.

Reply from Laurie Ross:

Thank you so much for the feedback William. We are also delighted to hear that you would recommend us! June

Peter Wishart - 6 months ago

Been a Laurie Ross customer for nearly 10 years and anytime I have had issues, I got nothing but 100% customer care. I would not use any other broker other than the brilliant staff and service at the Paisley office. Keep up the good work guys.

Reply from Laurie Ross:

Thank you so much Peter for the fantastic review of our Paisley branch. Also a big thank you for being a customer for over 10 years! This makes us very happy. June

Pat Angus - 6 months ago

Have told a few people already about the great price and wonderful service

Reply from Laurie Ross:

Thank you very much Pat for the great feedback. We are so delighted to hear that you have recommended us! June

Earl McLean - 6 months ago

Been with his branch for 15 years helpfully and pleasant

Reply from Laurie Ross:

Thank you Earl for the 5 stars and your lovely review! June

Sarah Williamson - 7 months ago

Very helpful and knowledgeable staff as usual

Reply from Laurie Ross:

Thank you for the 5 star review and lovely comments Sarah! June

Personal - 7 months ago

very good

Reply from Laurie Ross:

Thank you for the 5 star review. June

Jim Hannigan - 7 months ago

I was very pleased with the service I received.

Reply from Laurie Ross:

Thank you Jim for the 5 star review. I am glad you feel you received good service from our Paisley Team. I will pass your comments over to them June

Maurean - 7 months ago

I always find your staff extremely professional and courteous

Reply from Laurie Ross:

Thank you Maurean for the 5 star review and lovely comments! June

Andrew Slaven - 7 months ago

I always find your staff extremely professional and courteous

Reply from Laurie Ross:

Thank you very much Andrew for taking the time to review our Paisley branch. They will be so pleased to hear this! June

Tam Mcnamara - 7 months ago

Laura done brilliant 👍

Reply from Laurie Ross:

Thank you Tam for taking time to give us 5 star feedback and mentioning Laura. June

Paul Brady - 7 months ago

Reply from Laurie Ross:

Thank you Paul for taking time to give us 5 star feedback. June

Izzy Taxi - 7 months ago

Very efficient friendly well done again

Reply from Laurie Ross:

Thank you for your feedback. We are so pleased to hear this. June

David Reid - 7 months ago

Very impressed with service from your advisor maureen.

Reply from Laurie Ross:

Thank you David for taking the time to review our Paisley branch. June

Mr And Mrs J Kurth - 8 months ago

very satisfied with the insurance arrangements. Thank you for your attention.

Reply from Laurie Ross:

Thank you very much for taking the time to review our Paisley branch. June

J Campbell - 8 months ago

Have used Laurie Ross for a lot of years now. Have been in twice for car insurance and house insurance. Sarah dealt with it on both occasions. Very professional and helpful. Very satisfied with Laurie Ross.

Reply from Laurie Ross:

Thank you very much for your great review! We are so pleased that we have been a help to you. June

Stuart Loftus - 8 months ago

All business carried out in a friendly, efficient manner. Appreciated the effort to get the best options for our needs. Well done Laura.

Reply from Laurie Ross:

Thank you very much Stuart for reviewing our Paisley branch. They will be so pleased with your feedback. June

William Ohare - 8 months ago

Reply from Laurie Ross:

Thanks for the 5 stars William! June

Steven Hamilton - 8 months ago

I have used Laurie Ross many times for my taxi insurance. Not only have you been the cheapest but the staff at the Paisley branch are outstanding. Very knowledgable, always prompt in calling you back, very friendly and the atmosphere in branch is second to none.

Reply from Laurie Ross:

Thank you so much Steven for your amazing feedback! Our Paisley branch will be delighted to hear this. June

William Mckillop - 8 months ago

Reply from Laurie Ross:

Thank you for the 5 stars William. June

William Ross - 8 months ago

Great price for house insurance, staff very friendly on the phone ,will recommend to friends.

Reply from Laurie Ross:

Thank you so much for your great review William. We are so happy to hear that you would recommend us! June

Thomas Miller Reid - 8 months ago

Staff very attentive, although an understanding of what a private chauffeur does was not immediately clear causing a change in policy. I would be happy to discuss should you wish. miller reid

Reply from Laurie Ross:

Thank you Thomas for your feedback. June

Fionna - 8 months ago

Friendly staff. Perfect location. Outstanding customer service. Audrey was efficient, friendly and well informed. I was immediately at ease with her and felt my business was a priority for her.

Reply from Laurie Ross:

Thank you very much Fionna for your amazing review and 5 star rating. I will pass your lovely comments on to Audrey who will be delighted to hear this. June

David Morgan - 6 days ago

Very friendly and informative staff

Reply from Laurie Ross:

Thank you David for taking the time to review our Rutherglen Branch. June

Annonymous - 6 days ago

Always a pleasure dealing with LR,especially Melanie as customer service is paramount with her. I’ve insured with her 4 years running & don’t see why that won’t continue.

Reply from Laurie Ross:

Thank you so much for your feedback! Melanie will be over the moon with your lovely comments. June

Darren Rodgers - 2 weeks ago

First class service as always. Melanie was polite and helpful. She’s a credit to your company.

Reply from Laurie Ross:

Thank you Darren for the lovely review. Melanie will be delighted to hear this! June

George Mills - 2 weeks ago

I was very pleased with the quick and efficient way the transaction was concluded. I was also pleAsed with the price quoted.

Reply from Laurie Ross:

We appreciate you taking the time to give us feedback George. Thank you! June

Kelly Ann Mcateer - 3 weeks ago

I had a very pleasant experience the phones calls were great and my visit to the branch was great with the help and information I needed provided

Reply from Laurie Ross:

We appreciate your lovely comments Kelly. Thank you very much! June

Robert Mc Donald - 3 weeks ago

As per usual with my branch ) another year on and a number of policies to be renewed, all done with me in mind ,best deal offered and recommended and all renewed with , the girls outstanding at getting it done and dusted all concluded in 1 day, cant recommend them to much, regards, Robert,

Reply from Laurie Ross:

Thank you so much for the fantastic feedback Robert. We are delighted to hear that you would recommend us! June

Lynne Temple - 1 month ago

Friendly and helpful service very efficient they know their jobs very well

Reply from Laurie Ross:

Thanks very much for the review Lynne. Our Rutherglen Branch will appreciate your lovely comments. June

Pauline Taylor - 1 month ago

Great service from Eileen Knox - I had a tricky request with lots of changes and she was very helpful

Reply from Laurie Ross:

Thank you very much for taking the time to give us feedback Pauline. Eileen will be so pleased to hear this. June

Ian Moore - 1 month ago

Young lady (Eileen)who looked after me was first class,no problems at all everything sorted within minutes

Reply from Laurie Ross:

Thank you Ian for the lovely review. Our Rutherglen branch manager Eileen will be so pleased to hear this. June

Jim Reilly - 2 months ago

Very happy with everything that Claire did to set up my recent Insurance policy for my Taxi, first class service from the outset.

Reply from Laurie Ross:

Thank you for taking the time to give us feedback Jim. Claire will be delighted with your lovely comments. June

Senga Irvine - 2 months ago

I would like to give the staff in the Rutherglen office a gold star, I have been with Laurie Ross for many years and they always give excellent service and renewing my car insurance this year was easy and painless. I can rely on them to make sure everything is in order.

Reply from Laurie Ross:

We are absolutely delighted with your wonderful feedback Senga! We are so glad to hear that you can rely on us. Thank you. June

Mr Andrew Lynn - 2 months ago

Thank you for all your help on my car insurance. It's a pleasure doing business with you.

Reply from Laurie Ross:

We appreciate your lovely feedback Andrew. Thank you! June

Stephen Sheridan - 3 months ago

Fantastic service as always. The staff are so professional at all times. I dealt with Eileen last year, and she was amazing. I dealt with Melanie this year. Again she worked hard to get me the best deal. I appreciate the work and time they put in to help me.

Reply from Laurie Ross:

Thank you so much for the fantastic review Stephen. June

Cathy Fraser - 3 months ago

Very friendly helpful staff. Offered coffee and biscuits while waiting! Would definitely recommend them.

Reply from Laurie Ross:

Thank you Cathy for the lovely review. We are over the moon to hear that you would recommend us. We hope you enjoyed your coffee and biscuits! June

Derek Westwood - 3 months ago

Terrific personal service (over-the-phone and by e-mail) from Eileen Knox, Branch Manager. Professional, transparent and helpful.

Reply from Laurie Ross:

Thank you very much for the fantastic review Derek! Eileen will be over the moon with your comments. June

Stephen Campbell - 3 months ago

Having been a customer for many years,I can say that the service provided is first class and the staff have always been very professional with a personal touch that goes a long way.

Reply from Laurie Ross:

Thank you so much for the fantastic review Stephen! Your lovely comments will be passed on to our Rutherglen Branch who will be so pleased to hear this. June

John Guy - 4 months ago

Very good service and straight talking.

Reply from Laurie Ross:

Thank you John for taking the time to review our Rutherglen Branch. We are so happy to hear that you think we provided you with a good service. June

William Maxwell - 4 months ago

A pleasure to deal with. No hassle whatsoever in renewing my house insurance. Would recommend Laurie Ross everytime as you can speak to or visit the Branch directly.

Reply from Laurie Ross:

Thank you William for the fantastic feedback! We are over the moon to hear that you would recommend us. June

James Timoney - 4 months ago

As always the friendly helpful ladies had our insurance sorted with questions answered instantly. Lovely to go into branch and speak to people face to face. Thanks again ladies, see you next year

Reply from Laurie Ross:

Thank you James for the great feedback! I will pass your lovely comments over to our team at Rutherglen who will be so pleased to hear this. June

Robert Henderson - 4 months ago

Helpful friendly staff

Reply from Laurie Ross:

Thank you Robert for the review of our Rutherglen Branch and also for the 5 stars! June

Garry Rankin - 4 months ago

Fast and Friendly service as usual

Reply from Laurie Ross:

Thank you Garry for taking the time to review our Rutherglen Branch. We are so pleased to hear this! June

Graham Edmondston - 4 months ago

Excellent service from start to finish. All the staff were willing to help with my queries with no problems at all. Will definitely be recommending Laurie Ross in the future. Thanks to all the staff at rutherglen branch .

Reply from Laurie Ross:

Thank you very much for the fantastic review Graham. We are over the moon to hear that you would recommend us! June

Ronald Wilson - 4 months ago

Clair at rutherglen done an excellent job in getting me my quote I thought I would been paying double what I’m paying Thank you

Reply from Laurie Ross:

Thank you very much for the feedback Ronald! I will pass your lovely comments over to Clair in our Rutherglen Branch who will be so happy to hear this. June

Sandra Anderson - 5 months ago

I found the girls in the Rutherglen office very helpful. They explained everything fully and i find it reassuring to have a local branch.

Reply from Laurie Ross:

Thank you for taking the time to review our Rutherglen Branch, Sandra! I will pass your lovely comments on to them as they will be so pleased to hear this. June

F Mallon - 5 months ago

N/A

Reply from Laurie Ross:

Thank you for the 5 stars! June

David McClure - 5 months ago

Outstanding result

Reply from Laurie Ross:

Thank you David for taking the time to review our Rutherglen Branch. June

Alan Clark - 6 months ago

Great service

Reply from Laurie Ross:

Thank you Alan for taking the time to review our Rutherglen Branch! June

Hugh O'Donnell - 6 months ago

Very helpful staff. Explained what my likely options were, took all my details and when I returned an hour later had suitable quotes available.

Reply from Laurie Ross:

Thank you Hugh for taking the time to give us feedback. We pride ourselves on providing insurance that meets out customers needs before searching the market on their behalf. This is the reason we ask lots of questions and take our time to find the best quote. June

David McCue - 6 months ago

Very easy to deal with, pleasant and helpful staff.

Reply from Laurie Ross:

Thank you David for the feedback and the 5 stars! We are delighted! June

Ann Purdie - 6 months ago

First class as always nothings too much trouble do both my cars and home insurance takes all the stress of finding the best deals glad to be a customer of the Rutherglen branch of Laurie Ross

Reply from Laurie Ross:

Thank you very much for the amazing review of our Rutherglen Branch Ann! June

Mrs Rose Nelson - 6 months ago

Very Pleasant and Professional Staff ,

Reply from Laurie Ross:

Thank you Rose for taking the time to review our Rutherglen Branch. They will be so pleased to hear this! June

Robert Mc Donald - 6 months ago

great service and back up if you need it ,allways time to discuss the finer parts of any policy, all there staff polite and pleasant to deal with, been with them 15 years + highly recommended ,

Reply from Laurie Ross:

Thank you Robert for the great review! We are delighted to hear this! June

Ronald Lee - 7 months ago

Staff are very knowledgeable and get things done with professionalism and without any hassle. Extremely helpful in dealing with inquiries.Well done the girls at Rutherglen branch.

Reply from Laurie Ross:

Thank you for the 5 star review and lovely comments Ronald! We will pass this over to our Rutherglen Manager Eileen who I am sure will be delighted to hear this. June

David - 7 months ago

Saved me a tidy sum on Gap insurance and wasn’t pressured into taking it unlike the dealership. Thank you for the service

Reply from Laurie Ross:

Thank you David for taking time to give us feedback. We are very happy to hear this and will pass your lovely comments to our Rutherglen team. June

John Nicol (@jnicol1888) - 7 months ago

First time using this local family run company, they’re always very helpful, efficient and professional and provided an excellent level of service all round. I would highly recommend them. ⭐️⭐️⭐️⭐️⭐️

Reply from Laurie Ross:

Thank you John for taking time to give us such a fantastic review. We are delighted to hear you feel this way about us. I will pass your kind words over to Eileen our Rutherglen manager and her team who I'm sure will also be delighted! June

Shahid Hussain - 7 months ago

Very good experience so far, friendly staff ,helpful. I definitely going to recommend my friends and family. Thanks

Reply from Laurie Ross:

Thank you Shahid for the lovely review of our Rutherglen Branch. Recommending us is a huge compliment. Eileen and her team will be very happy to hear this. June

Qadeer Kayani - 7 months ago

Excellent service ,very friendly and professional staff. I will highly recommend to friends and family. They managed to get me a very competitive prices. Thank you

Reply from Laurie Ross:

Thank you Qadeer for taking time to give us a review. Our Rutherglen team will be so pleased to hear that they made such a good impression. Thank you for recommending us. Have a look at our 'Refer a Friend' initiative on our homepage as we will give you a reward every time you recommend us. June

Qadeer Kayani - 7 months ago

Excellent service ,very friendly and professional staff .I will highly recommend to friends and family. They managed to get me a very competitive prices.

Reply from Laurie Ross:

Thank you Qadeer for the fantastic review. We are delighted to hear this. June

Martin Connor - 7 months ago

Very much enjoying the local aspect of dealing with my insurance needs, Eileen and the team at Rutherglen offer a great service. I currently insure my car and van through Laurie Ross and will be looking at public liability insurance very soon

Reply from Laurie Ross:

Thank you so much for the amazing feedback Martin. We are delighted to hear this. We would also be very happy to help you with your public liability insurance, just pop in or give us a call! June

Libby Fox - 7 months ago

Staff in Rutherglen always go out of their way to help Thanks

Reply from Laurie Ross:

Thank you Libby for taking the time to review our Rutherglen Branch. We are delighted! June

Anne Ronerts - 8 months ago

Staff provided a friendly, professional service and made the whole process easy and stress free. Particular thanks to Jackie for her effort in finding the right product for me.

Reply from Laurie Ross:

Thank you very much Anne for taking the time to review our Rutherglen branch. I will pass your comments over who our team member Jackie who will be so pleased to hear this. June

Edith McIntyre - 8 months ago

Fast, efficient and very reasonably priced. Would recommend your company to friends and family Thank you

Reply from Laurie Ross:

Thank you so much Edith for your amazing feedback. We are also so happy to hear that you would recommend us! June

P.bowman - 8 months ago

Usual excellent service that I have come to expect from brokers who I have now used for around 8 years.

Reply from Laurie Ross:

Thank you very much for the great review. We are delighted to hear this! June

Andrew Fawcett - 8 months ago

Reply from Laurie Ross:

Thanks for the 5 stars Andrew! June

Frances Howson - 8 months ago

Very happy with Laurie Ross, very competitive prices and lovely ,warm friendly and efficient staff. Would recommend them anytime.

Reply from Laurie Ross:

Thank you very much for your amazing feedback Frances. We are very happy to hear you would also recommend us. June

Nurul Kabir Bhuiyan - 5 days ago

Excellent quality service. I am happy.

Reply from Laurie Ross:

Thank you for the feedback. We are so pleased to hear that you are happy with our service. June

Lindsay Campbell - 6 days ago

Staff are lovely, very friendly and helpful :-)

Reply from Laurie Ross:

Thank you for the feedback Linsday! June

Kcsealanst Ltd - 6 days ago

Brilliant help start to finish

Reply from Laurie Ross:

Thank you for the review of our Shettleston Branch. June

John Brown - 6 days ago

Very good service....friendly staff

Reply from Laurie Ross:

Thank you for the review John! June

Paul Keir - 6 days ago

Delighted with the service,and Daniel at shettleston branch was most helpful and got me a great renewal price even better than I expected, and I now recommend to family and friends

Reply from Laurie Ross:

Thank you very for the feedback Paul. Daniel will be so happy to hear this. We are over the moon to hear that you would recommend us! June

Paul Keir - 2 weeks ago

Very happy to be insuring again with the company third year in a row, pleasure to do business with,dealt with Daniel again from shettleston branch cannot fault service, recommend to all family and friends

Reply from Laurie Ross:

Thank you for the fantastic review Paul! We are over the moon to hear that you recommended us. June

Robert Purdie - 2 weeks ago

I visited the branch in person and found that the service was efficient and friendly.

Reply from Laurie Ross:

Thank you Robert for the lovely review. June

William Aitken - 3 weeks ago

Extremely good and pleasant to deal with.

Reply from Laurie Ross:

Thank you William for the feedback. We are delighted to hear this. June

MAUREEN SOMMERVILLE - 3 weeks ago

I GAVE SHETTLESTON QUITE A CHALLENGE TRYING TO INSURE A NEW TOYOTA COROLLA. THE INSURANCE INDUSTRY HAD NOT GOT THEIR ACT TOGETHER SO WE HAD TO PUT A CAR ON THE ROAD ON THE FIRST MARCH WITH NO SYSTEM IN PLACE TO COVER IT UNTIL MAY OR JUNE. Daniel worked hard to sort it out. I collect my new Corolla tomorrow 1st March 2019. I insured my first car many, many years ago with Laurie and Robin Ross. The firm carries on with Greg. Personal contact matters.

Reply from Laurie Ross:

Thank you very much for taking the time to leave us a review Maureen. We appreciate the 5 stars and Daniel will be delighted with your lovely comments. June

Garry Harper - 1 month ago

Staff in shettleston branch very friendly and go out there way to help u Wendy and Daniel do a great job & all rest of staff of course

Reply from Laurie Ross:

Thank you Garry for the lovely review of our Shettleston Branch. The team will be so pleased to hear this. June

Constance Hannah - 2 months ago

I have dealt with the staff at Shettleston for a good number of year now & find them very professional & helpful. I would highly recommend them to other people.

Reply from Laurie Ross:

Thank you Contance for the fantastic review of our Shettleston Branch. We are delighted to hear that you would recommend us. June

Margaret Boyd - 2 months ago

Always pleased with the friendly efficient service from Laurie Ross staff. And great price for my new car insurance.

Reply from Laurie Ross:

Thank you Margaret for the lovely review of our Shettleston Branch. They will be so pleased to hear this. June

Matthew Calvert - 3 months ago

Very helpful, efficient & pleasant staff

Reply from Laurie Ross:

Thank you Matthew for taking the time to review our Shettleston Branch. The team will be delighted to hear your lovely comments. June

John Prentice - 3 months ago

Very satisfied with the service

Reply from Laurie Ross:

We are so happy to hear this John! Thank you for your feedback. June

Kenny Hamilton - 3 months ago

Great and easy to deal with.

Reply from Laurie Ross:

Thank you Kenny for taking the time to review our Shettleston Branch. We are glad you thought our service was an easy process for you! June

Alan Lappin - 4 months ago

Brilliant, efficient service as always. Great staff.

Reply from Laurie Ross:

Thank you Andy for reviewing our Shettleston Branch. They will be so pleased to hear this. June

Pamela Black - 5 months ago

Hi, Stacy was great to deal with!! Very helpful and kept me upto date with everything! Best price, we are delighted. Fantastic service. Thank you.

Reply from Laurie Ross:

Thank you for the great feedback Pamela. Stacy will be delighted with your lovely comments. June

Peter Boyle - 5 months ago

First class service ???

Wendy Fraser - 5 months ago

My husband and I have had insurance with this branch for yrs the staff are fantastic extremely helpful polite and have nothing is too much bother for them . There product knowledge is fantastic we highly recommend them

Reply from Laurie Ross:

Thank you so much Wendy for your review. We are so happy to hear that you would recommend us! June

Shona Wardrop - 6 months ago

As always, they go the extra mile. You really feel they care about getting things right for you

Reply from Laurie Ross:

Thank you Shona for the lovely review! We are so glad to hear this. June

Anne Purdon - 6 months ago

Yes I would highly recommend Laurie Ross because of the great service I have had from them

Reply from Laurie Ross:

Thank you Anne for the lovely feedback and 5 stars. June

Stewart Forsyth - 6 months ago

Reply from Laurie Ross:

Thank you Stewart for taking the time to give us 5 stars! June

William Sodden - 6 months ago

Great Service - sent me a renewal recommendation which I accepted. In and out in ten minutes when I renewed in person.

Reply from Laurie Ross:

Thank you William for the great review. We are glad you feel that we provide an efficient service. Our Shettleston team were obviously well prepared for your visit! June

Jimmy Rodger - 7 months ago

Daniel Rodger was very professional and polite, and made the whole car insurance policy, very easy and understandable. Fast, easy and a great price, what else can you ask for?

Reply from Laurie Ross:

Thanks Jimmy for taking time to give us such fantastic feedback for Daniel. He will be very happy to hear your kind words. June

Maureen Sommerville - 7 months ago

Very efficient and welcoming

Reply from Laurie Ross:

Thank you Maureen for taking time to give us 5 star feedback. I will pass your lovely comments over to Wendy and her Shettleston team. June

Peter Christie - 7 months ago

Wendy at the Shettleston Branch was very helpful nothing was a bother. No matter what staff answered the phone to you, they went the extra mile

Reply from Laurie Ross:

Thank you Peter for the lovely review of our Shettleston Branch. Wendy will be so pleased to hear this. June

Robert Semple - 7 months ago

The shettleston branch have always been pleasant and courteous with myself for the past 9 years they have always got me the best deal that's why I wouldn't go anywhere else for my car insurance.

Reply from Laurie Ross:

Thank you very much for the fantastic feedback Robert! I will pass your lovely review over to our Shettleston branch who will be so pleased to hear this. June

Paul Rety - 7 months ago

Daniel was excellent in every way.

Reply from Laurie Ross:

Thank you Paul for your lovely feedback. I will pass your review over to our Shettleston Branch team member Daniel who will be delighted to hear this. June

June - 7 months ago

Excellent service

Reply from Laurie Ross:

Thank you very much for taking the time to review our Shettleston branch! June

Alan Robertson - 8 months ago

Very helpful and professional when dealing with my insurance quote

Reply from Laurie Ross:

Thank you Alan for your review of our Shettleston branch. I will pass your lovely comments over to them. June

T Russell - 7 days ago

Have been very satisfied with your service.

Reply from Laurie Ross:

Thank you for taking time to give our Hamilton Branch a 5 star review. June

SC Motor Engineers - 1 week ago

Great staff will go extra mile to get you a better quote have be using them for years never had a problem keep in touch and get back to you asap with any info needed thanks again cheers stevie

Reply from Laurie Ross:

Thank you for taking time to give us feedback and also thank you for being with us for many years. Our Shettleston team will be very happy to hear you gave them 5 stars. June

Accies Jim - 1 week ago

Girls (Chuckle Sisters) were excellent & got me the best available deal ,again.Thanks Laura & Amanda .

Reply from Laurie Ross:

Haha we are delighted to hear this Jim. Thank you for taking time to give us a review. June

Vinnie 1st Call Minibus Travel - 1 week ago

Laurie Ross always find you the best competive quote and very friendly and professional staff

Reply from Laurie Ross:

Thank you for your lovely words and 5 stars Vinnie. Our Hamilton team will be delighted. June

Executive Travel Ltd - 1 week ago

Pleasant surroundings and exceptionally pleasant staff who treat you as a valued customer Nothing is too much trouble to them Best of all the hospitality tea and biscuits are great The staff are a credit to the company

Reply from Laurie Ross:

Thank you for your 5 star review. We believe every customer is a valued customer! We do hear that you get a very good cup of tea (and sometimes shortbread!) in Paisley June

Jones Whyte Law - 1 week ago

We have been insured as a business with Laurie Ross for the last few years and can thoroughly recommend them. Cost effective but with personal service. No issues at all, that is the main thing.

Reply from Laurie Ross:

Thank you very much for taking time to leave us feedback...and also for a wonderful 5 star review! June

James Doran/DoranTraffic Ltd - 3 weeks ago

Dealt with Daniel Rodger, 100% efficient, dedicated and polite. Thanks.

Reply from Laurie Ross:

Thank you for your 5 star review James. Daniel will be delighted to hear this. June

Servent - 3 weeks ago

Would like to call out Stacy for the professionalism and perseverance in sorting out our Commercial Insurance that presented a number of challenges. If it hadn't been for her I think we would still have been searching!

Reply from Laurie Ross:

Thank you for taking time to leave us such a great a review of our Business Insurance Team. I will pass your comments over to Stacy who I'm sure will be delighted. We thinks she's great too! June

Glasgow East Alcohol Awareness Project - 3 weeks ago

First class service, we needed to arrange buildings insurance at very short notice. Staff were very pleasant and extremely efficient arranging insurance cover very quickly at a very good price. Very happy.....

Reply from Laurie Ross:

Thanks you for taking time to give us feedback. We will pass your feedback over to the team whom I am sure will be delighted. June

CKE Property Investments - 1 month ago

Excellent service and sorted out exactly what we were looking for. Thanks Again to Stacy for all her help.

Reply from Laurie Ross:

Thank you for your 5 star review. Stacy will be so pleased with your lovely comments. June

PETE'S Taxi - 2 months ago

Excellent service been with this branch for four years now, and no complaints at all

Reply from Laurie Ross:

We appreciate you taking the time to review our Paisley Branch. Thank you! June

Capital City Taxis - 2 months ago

Gill in the Patrick office was super helpful, well informed and knows her job, this in turn helped a newbie like me get through insurance easily. Thanks

Reply from Laurie Ross:

Thank you for the great review! I will pass your lovely comments over to Gillian who will be over the moon to hear this. June

Brian James Holdings - 2 months ago

Thanks for being more than your name

Reply from Laurie Ross:

We are delighted to hear this! I'm sure the Hamilton Team will also be delighted. Thank you. June

Executive Travel Ltd - 3 months ago

Maureen and her team are fabulous

Reply from Laurie Ross:

Thank you for taking the time to review our Paisley Branch. The girls will be delighted to hear this. June

BMTS Group LTD - 4 months ago

Fantastic service as always ! Great team of hard working, caring and professional people. Insuring with you guys for 33 years.

Reply from Laurie Ross:

Thank you for the fantastic review! Our team at Shettleston will be so happy to hear this. June

Diamond Fencing - 5 months ago

N/A

Reply from Laurie Ross:

Thank you for the 5 stars! June

Donald Ross Residential - 5 months ago

N/A

Reply from Laurie Ross:

We appreciate the 5 stars, thank you! June

Blair Fisher (cas Sco Ltd/ F&s Ltd ) Taxi - 5 months ago

5 star from the ladys at Paisly have been using them for a while now and more closely recently! Will not be insuring vehicles else where! no need ! Thanks again Maureen & Audrey !!

Reply from Laurie Ross:

Thank you very much Blair for taking time to give us such great feedback. Maureen and her Paisley team will be delighted to hear this. June

Car Spa - 5 months ago

The best

Reply from Laurie Ross:

Thank you for taking the time to review our Partick Branch. June

Scotlinks Travel - 5 months ago

First class service and very pleasant staff

Reply from Laurie Ross:

Thank you for the feedback and the 5 stars! June

PD&LA McAlister Limited - 5 months ago

Great staff, great service, what more could you say

Reply from Laurie Ross:

Thank you very much for taking the time to review our Rutherglen Branch. They will be so pleased to hear this. June

NKK Asset Company Limited - 5 months ago

N/A

Reply from Laurie Ross:

Thank you very much for the 5 stars! June

Canal Taxis - 6 months ago

Wendy worked very hard to get me a good deal

Reply from Laurie Ross:

Thank you for taking the time to give us a review. I will pass your feedback over to our Shettleston Branch manager Wendy who will be pleased to hear this. June

M&S Property - 6 months ago

Staff are very knowledgeable and get things done with professionalism and without any hassle. Extremely helpful in dealing with inquiries.Price for building insurance cove was very compatible , exclent service , recommended for all type of insurance.

Reply from Laurie Ross:

Thank you so much for the fantastic review! We are so delighted to hear this. June

47cabs - 7 months ago

Staff are superb, especially Wendy, thanks for everything, you got a good team....

Reply from Laurie Ross:

Thank you guys for the 5 star review and saying we are 'suberb'! We will pass your kind words over to Wendy who is our Shettleston Manager and who will be delighted to hear this. Thank you for recommending us. June

A RATED ROOFS LTD - 7 months ago

Great price for public liability but tried to give you more business with my van insurance but after giving in my details no one contacted me which was disappointing

Reply from Laurie Ross:

We are sorry and thank you for making us aware. We really appreciate you agreeing to allow us to quote again over the coming months. June

David /Glenaden / Inverclyde Taxis - 7 months ago

Efficient, courteous, and friendly. Maureen took time to visit our office to advise on our needs and requirements in taking our business forward. All office staff are a pleasure to deal with.

Reply from Laurie Ross:

Thank you so much David for the lovely review of our Paisley Branch. Maureen and her team will be so pleased to hear this. June

Red Line Taxis - 8 months ago

N/A

Reply from Laurie Ross:

Thank you for the 5 stars! June

Advanced Physiotherapy Services - 8 months ago

Efficient, friendly and cost-effective. Delighted with the excellent level of service. Thank you

Reply from Laurie Ross:

Thank you for the excellent feedback. I will pass your lovely comments over to the Shettleston branch who will be delighted to hear this. June

Art Windows And Doors - 9 months ago

great service , very efficient.

Reply from Laurie Ross:

Thank you so much for your feedback! June

Colin Logan Heritage Executive Travel - 9 months ago

1st class service from Eileen all the best Colin heritage?????

Reply from Laurie Ross:

Thank you for taking time to give our Rutherglen Team some feedback. We will pass your lovely comments over to them. June

Cliff Anderson/Properties - 10 months ago

Very helpful and friendly, felt confident that they did their research and got us the best quotation.

Reply from Laurie Ross:

Thank you very much for taking time to review our Cumbernauld branch. I will pass your comments over to the team who I am sure will be delighted. June

Emilie & Co - 10 months ago

Great Service, Thank You.

Reply from Laurie Ross:

Thank you for taking time to give us feedback. We are delighted you feel this way. June

Ambassador Taxis - 10 months ago

Thanks, as always a great service

Reply from Laurie Ross:

Thank you guys for taking time to give us feedback. We are very happy you feel this way about us. June

Grahame Trainer Electrical Services - 10 months ago

Excellent service from all staff every time I phone. It could be another branch than above

Reply from Laurie Ross:

Thank you for taking time to give us feedback. We are happy to hear this. June

Falcon Rental Services Ltd - 10 months ago

Very helpful staff

Reply from Laurie Ross:

Thank you very much for taking time to give us 5 star feedback. June

ARU Limited - Jen Kennedy - 10 months ago

Louise and Andy make dealing with Laurie Ross an absolute godsend. In this day and age with so many companies having mediocre or bad customer care, Laurie Ross rise above the rest. Always a speedy response and always a friendly, helpful manner. Keep doing what you do. Recommend to everyone who will listen.

Reply from Laurie Ross:

Thank you Jen for taking the time to give us such amazing feedback. We are delighted you are such an advocate of Laurie Ross. I will pass your feedback over to Louise and Andy who I'm sure will be over the moon to hear this. June

Philip Burns / Mirren Taxis - 11 months ago

Excellent service in Paisley branch no fuss all done in 15 mins

Reply from Laurie Ross:

Thank you Philip for taking the time to give us feedback. I will pass your feedback over to our Paisley team. June

M.Drum Cleaning Services - 11 months ago

Very friendly, courteous staff. Always on hand to help if there’s a problem. Would definitely recommend them.

Reply from Laurie Ross:

Thank you for taking the time to give us such great feedback. Our Cumbernauld team will be very happy to hear this. June

Inverclyde Taxi / Glenaden Taxi - 11 months ago

Very happy with efforts taken to reduce our policy costs, Maureen at Paisley took time out to visit our offices to explain what you are doing for our future renewals

Reply from Laurie Ross:

Thank you for taking the time to give us such great feedback. Our Branch Manager Maureen works to provide the best service she can and is happy to continue to do this. June

Mirren Taxi - 11 months ago

Been with lawrie Ross for three years now always found them very competitive and very on the ball when it comes to my renewal .Had no problems so far long may it continue.

Reply from Laurie Ross:

Thank you for taking the time to give us feedback. Our Paisley team will be very happy to hear this. We hope you'll be with us for many years to come. June

Michael Johnson Taxi Service - 11 months ago

Pleasure to deal with very polite and friendly staff

Reply from Laurie Ross:

Thank you Michael for taking time to give us feedback. Our Paisley team will be very happy to hear this. June

Ross Sales & Lettings - 1 year ago

Great service from start to finish. Our fleet policy was set up easily and with the minimum of fuss. Would recommend without hesitation.

Reply from Laurie Ross:

Thank you for taking time to give us such great feedback. We are delighted to hear you feel this way about us and would recommend us to others. Our Shettleston team will also be very happy to hear this. June

Money Wisdom Ltd - 2 years ago

Great service

Reply from Laurie Ross:

Thanks Money Wise Ltd for taking time to give us 5 star feedback on our service. Carol and her team in Cumbernauld will be delighted to hear this. June

West Of Scotland Properties Ltd - 2 years ago

We usually deal with Head Office or the Cumbernauld Branch and have always received excellent service for our corporate insurance.

Reply from Laurie Ross:

Thank you very much for taking time to give us feedback. I will also pass your comments over to the Cumbernauld team. June

Stephen Sheridan - 4 weeks ago

The claims team done another fantastic job with my claim. I honestly feel very confident in Laurie Ross dealing with me. And in the job they do for customers.

Reply from Laurie Ross:

Thank you Stephen for the taking time to review our Claims Team. We are delighted to hear this and will pass your kind words over to the team. June

Michael J Robertson - 1 month ago

Excellent customer service from Christine at your shettleston branch helped every step of the way with my non fault claim

Reply from Laurie Ross:

Thank you Michael for the great review of our Claims Team. Christine will be delighted to hear this. June

Carol Mcfarlane - 1 month ago

EXCELLENT CUSTOMER SERVICE

Reply from Laurie Ross:

We really appreciate you taking the time to review our Claims Team Carol. Thank you! June

Malcolm Fraser - 1 month ago

yes I'm very happy with the service I got from laurieross .Im just waiting to get my loss of earnings back. i have been with use for a long time and always happy with the staff .always friendly easy to talk to and very helpful. thanks Malcolm fraser

Reply from Laurie Ross:

Thank you Malcolm for the fantastic review of our Claims Team. They will appreciate your kind words. June

David Pate - 2 months ago

I would like to thank Laura McCafferty, Amanda boyd and Christine Boyle for all there da and all there help with my claim especially during one of the most stressful and busy times of the year there all when above and beyond my expectations giving me advice and keeping on top of everything to make sure it all went as smoothly as possible. Thanks again ladies top team.

Reply from Laurie Ross:

Thank you for the amazing review David! The girls will be over the moon with your feedback. We are glad we could help! June

Andrew Fawcett - 3 months ago

Excellent customer service Couldn't ask for anything better

Reply from Laurie Ross:

Thank you Andrew for taking the time to review our Claims Team! We will pass your comments to them. June

James Lees - 4 months ago

Had to process a car claim for my old father which with the help of Laurie Ross was completed very quickly with no hassle. Regards,

Reply from Laurie Ross:

Thanks you James for giving us feedback. We will pass this over to the team. June

Paul Burt - 5 months ago

Very efficient service. Worked well with my claim

Reply from Laurie Ross:

Thank you Paul for taking time to give our claims team feedback. They will be very happy to hear this. June

Eleanor White - 5 months ago

Service was fantastic, one fone call is all it took from me to Laurie Ross for them to take over and deal with my claim , getting my car fixrd , and me getting a courtesy car without delay or stress to me , staff are so lovely and helpful any time u fone them , would sincerely recommend Laurie Ross xx

Reply from Laurie Ross:

Thank you Eleanor for the fantastic review, Our Claims Team will be delighted to hear this! June

Ann Lynn - 5 months ago

Thanks to Christine in the Shettlleston office for handling my claim. She kept me informed every step of the claim. The third party refused to report the claim but Christine did not give up and my claim was settled very efficiently. Definitely 5 stars

Reply from Laurie Ross:

Thank you Ann for the great feedback! We are delighted to see that you have gave us 5 stars. June

Troy Haig - 6 months ago

Reply from Laurie Ross:

Thank you Troy for the 5 stars! June

Douglas Cowan - 6 months ago

Fast and efficient service.First class repair as well. Many thanks to Christine Boyle .

Reply from Laurie Ross:

Thank you Douglas for the lovely review. June

David Hillan - 6 months ago

I would like to thank Christine Boyle very very much for her help and information today. I would like to give her 5 stars.

Reply from Laurie Ross:

Thank you David for the 5 star review! I will pass your lovely comments on to our Claims Manager Christine who will be so happy to hear this. June

Ian Anderson - 7 months ago

Excellent service. Excellent communication. Everything dealt with promptly and efficiently . Felt like personal commitment rather than just business.

Reply from Laurie Ross:

Thank you Ian for the amazing review! I am delighted to hear that you think our Claims Team provide an excellent service! June

Sandra Robertson - 7 months ago

Very helpful staff made my experience of making a non fault claim as painless as possible.

Reply from Laurie Ross:

Thank you very much Sandra for taking the time to review our Claims Team. We are so pleased to hear this! June

Patrick Cawley - 7 months ago

Made my dealings with you very easy by basically doing everything for me , thank you

Reply from Laurie Ross:

Thank you Patrick for the 5 star review! Our Claims Team will be happy to hear this. June

Martin Maguire - 7 months ago

My non fault claim was taken care of with a couple of quick phone calls. Car picked up at my home and returned next day fully repaired. Very satisfied with my experience.

Reply from Laurie Ross:

Thank you very much for your lovely review of our Claims Team Martin! June

Thomas Fraser - 8 months ago

Couldn't ask for better service staff fantastic

Reply from Laurie Ross:

Thank you Thomas for the lovely feedback and 5 star rating. June

Ross Cardiff - 9 months ago

Christine in the claims department has been very helpful at every stage of the process.

Reply from Laurie Ross:

Thank you very much Ross for your fantastic feedback. I will pass your comments on to Christine who will be delighted to hear this. June

William McMonagle - 9 months ago

This is the second time I’ve had to use Laurie Ross. And like the first time everything went as smooth as possible. Kept me in touch every step of the. Process was flawless and hassle free. Your customer service is second to none. A.C. Taylor also deserve a mention between both companies your the best. More companies should take notice of what a good customer service really is. Thank you all involved. W McMonagle

Reply from Laurie Ross:

Thank you very much William for your fantastic feedback. I will pass your lovely comments over to our Claims Team who will be delighted to hear this. June

Scott Fulton - 9 months ago

Brilliant from christine

Reply from Laurie Ross:

Thank you so much Scott for your feedback. June

Davidneish - 9 months ago

Quality staff very professional. And most importantly have a sense of humour .

Reply from Laurie Ross:

Thank you so much for your 5 star rating and review of our Claims Team. They will be delighted to hear this. June

Hazel Coleman - 9 months ago

Christine Boyle the woman who dealt with my claim was amazing. Very friendly and helpful. Thank you Christine for the great service x

Reply from Laurie Ross:

Thank you Hazel for your 5 star rating and your lovely comments. We are delighted. June

John Miller - 9 months ago

Christine couldnt have done more for me if she had tried ,easy to talk to on the phone and she basically did everything for me ,first class service

Reply from Laurie Ross:

Thank you so much John for your amazing feedback. We are delighted and will pass your lovely comments over to Christine. June

William Bradley - 9 months ago

Could not have been treated any better! Delighted

Reply from Laurie Ross:

Thank you William for your 5 star rating and your lovely comments. June

Michael Cusack - 9 months ago

Christine was very helpful. Kept me informed and up to date with details regarding my car. I appreciate everything she did for me

Reply from Laurie Ross:

Thank you so much Michael for your feedback. We are delighted. June

Mrs Lesley Garvie - 9 months ago

My claim was dealt with very promptly and the staff I spoke with were fantastic.

Reply from Laurie Ross:

Thank you Lesley for taking time to review our Claims Team. We are delighted that you found our team fantastic! They will be over the moon to hear this. June

Ian Anderson - 9 months ago

Very happy with service from everyone I dealt with. Communication great.

Reply from Laurie Ross:

Thank you very much Ian for taking time to review our Claims Team. I will pass your lovely comments over to the team who I am sure will be delighted. June

Elizabeth Britton - 11 months ago

Pleased with the way in which Christine kept me up to date with everything that was happening. Staff were all very polite, professional and friendly.

Reply from Laurie Ross:

Thanks You Elizabeth for taking time to give us feedback. June

Tracey Green - 11 months ago

Very happy with the efficient and prompt service received from Alistair. Nothing was too much trouble. First class service. Thank you

Reply from Laurie Ross:

Thank you Tracey for taking time to give us such great feedback. I will pass your comments over to Alistair who will be delighted. June

Alan Carberry - 11 months ago

A very fast and efficient service that took a lot of stress out of a very stressful situation.

Reply from Laurie Ross:

Thank you Alan for taking time to give us such great feedback. June

Mr David Mcelwee - 11 months ago

Christine at the claims department made it all straightforward .ive never claimed for anything before and was unsure how to proceed so her help was invaluable.she kept us informed at every stage.well done christine at laurie ross

Reply from Laurie Ross:

Thank you David for taking time to give us such great feedback. I will pass your comments over to Christine who will be delighted. June

Sabir Javid - 11 months ago

Very happy with the prompt service and also the calls checking up with me at every stage to make sure everything was going smoothly. Very happy with the service and the speed of the claim. Also very happy with taking all my headache of processing the claim. Staff very friendly. Great service. Keep it up!!!

Reply from Laurie Ross:

Thank you Sabir for taking time to give us such great feedback. I will pass your comments over to our Claims Team who will be delighted. June

James Lochrie - 1 year ago

Claims team gave me first class service from start to finish. Nothing was too much trouble, I couldn't ask for anything more. I have used Laurie Ross for many years and would not hesitate to recommend them.

Reply from Laurie Ross:

Thank you James, our claims team will be delighted. June

Iain Jack - 1 year ago

Christine and Alistair were excellent dealing with my claim, it was a long process but they got there in the end. Thanks again for your hard work. Iain

Reply from Laurie Ross:

Thank you Iain for taking time to give us such great feedback. I will pass your comments over to Christine and Alistair who will be delighted to hear this. June

Allan Inches - 1 year ago

I have been using Laurie Ross for years always great service and go that extra mile for there customers

Reply from Laurie Ross:

Thank you Allan, Christine and Alistair in our Claims Team will be delighted with your feedback. June

Gillian Bratton - 1 year ago

I can’t thank Christine and Alistair in the claims team enough for all the work they put into my claim. It was a long drawn out process which seemed to take forever but they took care of everything for me and always gave me regular updates on their progress. Thank you.

Reply from Laurie Ross:

Thank you very much Gillian for your feedback Christine and Alistair will be over the moon with your comments. Its great to know we are doing a good job. June

William Mcmonagle - 1 year ago

Service was fast and efficient. More importantly because it was my taxi and it needs to be on the road 24/7. Repaired in less then a week first class

Reply from Laurie Ross:

Thank you William for giving our Claim Team such great feedback. We understand how important this is to taxi drivers and we do everything we can to get you back on the road as quickly as possible. June

Iain Hutchinson - 1 year ago

Christine was excellent dealing with me nothing was a hassle for her and the body shop were first class

Reply from Laurie Ross:

Thank you very much Ian for taking time to give us 5 star feedback. Our Claims Team will be over the moon to hear this. June

Louise Craig - 1 year ago

I had great service from Christine at Laurie Ross and A.C. Taylor Bodyshop can't fault it x

Reply from Laurie Ross:

Thanks Louise for taking time to give us feedback. Christine is delighted to hear this and I will also pass your kind comments to A C Taylor. June

Henry Beverstock - 1 year ago

Fast,efficient & very professional.

Reply from Laurie Ross:

Thank you Henry for taking time to give us feedback on your claim. June.

Mark Walker - 2 years ago

Fantastic service from the claims department from start to finish, thank you ?

Reply from Laurie Ross:

Thank you Mark for taking time to leave us such great feedback. Our Claims Team will be delighted to hear this. June