Existing Customer

Make a Claim

Full information on how to make a claim. Important information and helpline telephone numbers are on our ‘Make a Claim’ page.

Frequently Asked Questions

Making Changes

Making a change to your policy, such as the examples listed below can be done by emailing, calling or visiting your local branch.

  • Renew your policy
  • Change address
  • Add drivers
  • Cancel your policy
  • Increase cover
  • Change bank details


59 Main St, Cumbernauld,
Glasgow G67 2RT

Manager: Carol Gray


10A Gateside St, Hamilton ML3 7JG

Manager: Craig Baillie


255 Dumbarton Rd,
Glasgow G11 6AB

Manager: Louise Beith


20 Causeyside St,
Paisley PA1 1UN

Manager: Maureen Paterson


249 Main St, Rutherglen,
Glasgow G73 2HN

Manager: Eileen Knox


1261-1265 Shettleston Rd,
Glasgow G32 7NG

Manager: Wendy Agnew

New Policy

If you would like a quote for a new insurance policy or would like to add an optional extra to your existing policy such as Legal Cover, Breakdown or Excess Protection then email, call or visit your local branch.

Breakdown Numbers

In the event of a breakdown please call your breakdown provider.

RAC – 0330 159 0602
Business & Domestic – 01206 812786

If you do not have breakdown cover please call us to arrange. We cannot provide immediate cover.

If you do not have breakdown cover and you require immediate assistance or recovery due to a breakdown please call the RAC number above. Please note there are charges for this service.

If you require recovery due to an accident then please go to our ‘Make A Claim’ section at the top of this page for more information.