Feedback let’s us know if we’re getting it right or if there are things we need to improve. Your feedback will be displayed online and may be used for marketing purposes. If you’d rather email us privately then please email june@laurieross.com

Select the branch below to see some of it's latest reviews:

Ses Scotland - 4 weeks ago

Outstanding service from the girls saved me thousands of pounds will be back for other insurance for my truck and sons car in the future

Reply from Laurie Ross:

Our Rutherglen Branch will be over the moon to hear this. Thank you very much. June

Perparim Cuti - 1 month ago

The best

Reply from Laurie Ross:

Thank you for your feedback. June

Edwards Electrical Service’s - 1 month ago

Great service from start to finish from Stacey

Reply from Laurie Ross:

Thank you for your feedback Stacy will be delighted to hear this. June

Airport Transfers Scotland Ltd - 2 months ago

Fantastic advice and customer service. Explained everything very clearly and got the company the cover we needed. Would definitely recommend.

Reply from Laurie Ross:

Thank you for your feedback. We are delighted to hear that you would recommend us. June

The Window Man - 2 months ago

First class

Reply from Laurie Ross:

Thank you for your feedback. June

Ace Decor - 2 months ago

Very happy to stay as very good company to be with also cheaper than last year.

Reply from Laurie Ross:

Thank you for your feedback. June

Anne Ewart - 2 months ago

First class customer service and friendly staff

Reply from Laurie Ross:

Thank you for your feedback Anne. Our Paisley Branch will be so happy to hear this. June

Oakwood Medical Practice - 3 months ago

Very helpful, very prompt a very good service given. Staff member Stacy very polite and helpful overall a good service

Reply from Laurie Ross:

Thank you for taking time to give us feedback. We will pass your comments over to Stacy who will be delighted. June

Libby Fox - 3 months ago

The team are very helpful and friendly can't do enough

Reply from Laurie Ross:

Thank you very much for lovely words Libby, we are delighted to get 5 stars! June

Inverclyde/ Glenaden Taxis - 3 months ago

couldn't be happier with service provided thanks every one

Reply from Laurie Ross:

Thank you very much for taking time to give us feedback. Our Paisley Team will be delighted to get 5 stars! June

Laura Curran - 3 months ago

I have been using Laurie Ross Cumbernauld for many many years for my car insurance and house and contents insurance. The staff are absolutely fantastic both friendly and professional. They spend time talking over the policies and using their knowledge and skills to assist and support especially if there has been changes to circumstances. The staff are very eager and enthusiastic to help with any enquires I’ve had and always phone when things need updating. They take the pressure off of me by doing all the hard work ! Thank You !

Reply from Laurie Ross:

Thank you very much Laura for giving us 5 stars and such a lovely review. Our Cumbernauld team will be very happy to hear this. June

Ek Rutherglen - 4 months ago

Fantastic staff and service

Reply from Laurie Ross:

Thank you for your feedback. Our Rutherglen Branch will appreciate this. June

Gordon Anderson - 4 months ago

Fantastic staff, great service, easy to talk to, that's why I stay with them, and of course the prices,,,,, thanks Gordon Anderson

Reply from Laurie Ross:

Thank your Gordon for the great review of our Paisley Branch. We are delighted to hear this. June

Abdul Waheed - HV Systems - 4 months ago

A fantastic service for one of the most complex covers - insurance cover for a hydrogen electric vehicle manufacturer! The other insurance broker we had could not quote us! Many thanks to Gregg, Jenny & Stacey for your gargantual effort!

Reply from Laurie Ross:

Thank you Abdul for taking time to give us feedback and especially for the lovely comments and 5 stars! We will pass this over to Gregg and our Business Team who will be delighted. June

Absolute Electrical &plumbing Ltd - 4 months ago

Laurie Ross contacted us to inform us that our policies were up for renewal when I called to accept their offer the operative was polite friendly and able to carry out the process painlessly quickly and very professionally

Reply from Laurie Ross:

Thank you for the fantastic review. We are so happy to hear this. June

Andys Taxi Cabs Ltd - 4 months ago

Gregg , Jenny and Wendy that I dealt with were outstanding to work with and obviously know their jobs. They done me a great service and wouldn’t hesitate to recommend to anyone and everyone. Very hands on compared to other companies I have used in the past

Reply from Laurie Ross:

We are absolutely delighted to hear this. Thank you very much for your feedback. June

Glasgow East Alcohol Awareness Project - 5 months ago

Fantastic efficient fast service, saved us around £500. Many thanks Stacy very much appreciated.

Reply from Laurie Ross:

Thank you for your feedback. I will pass your lovely comments on to Stacy who will be delighted to hear this. June

John McLeod - 5 months ago

Stacy was very quick to reply to any questions, and when we did insure a bit of time later, she was very efficient in getting the insurance sorted out and the documentation sent.Great stuff!

Reply from Laurie Ross:

Thank you very much for your feedback. Stacy will be so pleased to hear this. June

Caladonia Kitchens - 5 months ago

Daniel was excellent gave me several different options for my insurance. Very professional and friendly from start to finish.

Reply from Laurie Ross:

Daniel will be so pleased to hear this. Thank you very much. June

Money Wisdom Ltd - 5 months ago

Good fast service with no paperwork to handle.

Reply from Laurie Ross:

Thank you for the review of our Business Insurance Team. We are so pleased to hear this. June

Chris McCormack - 5 months ago

Brilliant staff, always willing to help and overall nice people

Reply from Laurie Ross:

Thank you Chris for your feedback. We are delighted to hear this. June

>Black Steele Ltd. Dba Emilie & Co - 5 months ago

Big thank you to Stacy for her prompt, efficient and helpful service. We got insured again in a smooth seamless way. Thank you Laurie Ross & Co

Reply from Laurie Ross:

Stacy will be so happy to hear this. Thank you very much. June

Averton Landscapes - 6 months ago

Good service good price

Reply from Laurie Ross:

Thank you for your feedback. June

Glenaden Ltd - 6 months ago

Fantastic service from staff at Paisley :) with a special mention for the help received from Maureen . Keep up the good work

Reply from Laurie Ross:

Thank you for your feedback. Maureen will be delighted to hear this. June

Paul Mc Daid - 7 months ago

Absolutely perfect service audrey helped me through everything perfectly really happy

Reply from Laurie Ross:

Thank you Paul for your feedback. Audrey will be so happy to hear this. June

Thomas Bennett - 7 months ago

My full experience regarding the way I was treated from start to finish was handled in such a professional & friendly way in which made me feel so relaxed in dealing with my insurances. I am so impressed in the way Laura from Hamilton branch handled my insurance & made me feel at home so so professional allso so friendly. I would definitely recommend all my friends & work colleagues regarding the way I was treated 10/10 . Thankyou to all the staff at Laura Ross, Hamilton branch

Reply from Laurie Ross:

Thank you Thomas for taking the time to review our Hamilton Branch. They will be so happy to hear this. We are so pleased to hear that you would recommend us. June

Robert Leishman Window Cleaning - 7 months ago

100 % Satisfaction from phone call to finish

Reply from Laurie Ross:

Thank you very much for your review. We are delighted to hear this. June

Turkish Barbers Glasgow Ltd - 7 months ago

Services are good

Reply from Laurie Ross:

Thank you for the 5 stars and your feedback. June

Bernie Ewing - 7 months ago

Excellent help from Audrey Very satisfied customer

Reply from Laurie Ross:

Thank you for the review. Audrey will be delighted to hear this. June

Alumac Limited - 7 months ago

We can't thank Stacy Butler enough for all the help and support we received while setting up our commercial and fleet insurance.Very friendly, polite and helpful.

Reply from Laurie Ross:

Thank you very much for your feedback. Stacy will be over the moon to hear this. June

Gerry Brown Blairtummock & Rogerfield Opportunities - 7 months ago

Very good to deal with, helpful and good prices too.

Reply from Laurie Ross:

Thank you for the feedback. We are so happy to hear this. June

Limeside Residents Assossc. - 8 months ago

Very friendly and helpful in sorting out new policy

Reply from Laurie Ross:

Thank you very much for taking the time to give us a review. I will pass your lovely comments on to our Rutherglen Branch who will be delighted to hear this. June

T Russell - 8 months ago

Have been very satisfied with your service.

Reply from Laurie Ross:

Thank you for taking time to give our Hamilton Branch a 5 star review. June

SC Motor Engineers - 8 months ago

Great staff will go extra mile to get you a better quote have be using them for years never had a problem keep in touch and get back to you asap with any info needed thanks again cheers stevie

Reply from Laurie Ross:

Thank you for taking time to give us feedback and also thank you for being with us for many years. Our Shettleston team will be very happy to hear you gave them 5 stars. June

Accies Jim - 8 months ago

Girls (Chuckle Sisters) were excellent & got me the best available deal ,again.Thanks Laura & Amanda .

Reply from Laurie Ross:

Haha we are delighted to hear this Jim. Thank you for taking time to give us a review. June

Vinnie 1st Call Minibus Travel - 8 months ago

Laurie Ross always find you the best competive quote and very friendly and professional staff

Reply from Laurie Ross:

Thank you for your lovely words and 5 stars Vinnie. Our Hamilton team will be delighted. June

Executive Travel Ltd - 8 months ago

Pleasant surroundings and exceptionally pleasant staff who treat you as a valued customer Nothing is too much trouble to them Best of all the hospitality tea and biscuits are great The staff are a credit to the company

Reply from Laurie Ross:

Thank you for your 5 star review. We believe every customer is a valued customer! We do hear that you get a very good cup of tea (and sometimes shortbread!) in Paisley June

Jones Whyte Law - 8 months ago

We have been insured as a business with Laurie Ross for the last few years and can thoroughly recommend them. Cost effective but with personal service. No issues at all, that is the main thing.

Reply from Laurie Ross:

Thank you very much for taking time to leave us feedback...and also for a wonderful 5 star review! June

James Doran/DoranTraffic Ltd - 9 months ago

Dealt with Daniel Rodger, 100% efficient, dedicated and polite. Thanks.

Reply from Laurie Ross:

Thank you for your 5 star review James. Daniel will be delighted to hear this. June

Servent - 9 months ago

Would like to call out Stacy for the professionalism and perseverance in sorting out our Commercial Insurance that presented a number of challenges. If it hadn't been for her I think we would still have been searching!

Reply from Laurie Ross:

Thank you for taking time to leave us such a great a review of our Business Insurance Team. I will pass your comments over to Stacy who I'm sure will be delighted. We thinks she's great too! June

Glasgow East Alcohol Awareness Project - 9 months ago

First class service, we needed to arrange buildings insurance at very short notice. Staff were very pleasant and extremely efficient arranging insurance cover very quickly at a very good price. Very happy.....

Reply from Laurie Ross:

Thanks you for taking time to give us feedback. We will pass your feedback over to the team whom I am sure will be delighted. June

CKE Property Investments - 9 months ago

Excellent service and sorted out exactly what we were looking for. Thanks Again to Stacy for all her help.

Reply from Laurie Ross:

Thank you for your 5 star review. Stacy will be so pleased with your lovely comments. June

PETE'S Taxi - 9 months ago

Excellent service been with this branch for four years now, and no complaints at all

Reply from Laurie Ross:

We appreciate you taking the time to review our Paisley Branch. Thank you! June

Capital City Taxis - 10 months ago

Gill in the Patrick office was super helpful, well informed and knows her job, this in turn helped a newbie like me get through insurance easily.Thanks

Reply from Laurie Ross:

Thank you for the great review! I will pass your lovely comments over to Gillian who will be over the moon to hear this. June

Brian James Holdings - 10 months ago

Thanks for being more than your name

Reply from Laurie Ross:

We are delighted to hear this! I'm sure the Hamilton Team will also be delighted. Thank you. June

Executive Travel Ltd - 11 months ago

Maureen and her team are fabulous

Reply from Laurie Ross:

Thank you for taking the time to review our Paisley Branch. The girls will be delighted to hear this. June

BMTS Group LTD - 12 months ago

Fantastic service as always ! Great team of hard working, caring and professional people. Insuring with you guys for 33 years.

Reply from Laurie Ross:

Thank you for the fantastic review! Our team at Shettleston will be so happy to hear this. June

Diamond Fencing - 1 year ago

N/A

Reply from Laurie Ross:

Thank you for the 5 stars! June

Donald Ross Residential - 1 year ago

N/A

Reply from Laurie Ross:

We appreciate the 5 stars, thank you! June

Blair Fisher (cas Sco Ltd/ F&s Ltd ) Taxi - 1 year ago

5 star from the ladys at Paisly have been using them for a while now and more closely recently! Will not be insuring vehicles else where! no need ! Thanks again Maureen & Audrey !!

Reply from Laurie Ross:

Thank you very much Blair for taking time to give us such great feedback. Maureen and her Paisley team will be delighted to hear this. June

Car Spa - 1 year ago

The best

Reply from Laurie Ross:

Thank you for taking the time to review our Partick Branch. June

Scotlinks Travel - 1 year ago

First class service and very pleasant staff

Reply from Laurie Ross:

Thank you for the feedback and the 5 stars! June

PD&LA McAlister Limited - 1 year ago

Great staff, great service, what more could you say

Reply from Laurie Ross:

Thank you very much for taking the time to review our Rutherglen Branch. They will be so pleased to hear this. June

NKK Asset Company Limited - 1 year ago

N/A

Reply from Laurie Ross:

Thank you very much for the 5 stars! June

Canal Taxis - 1 year ago

Wendy worked very hard to get me a good deal

Reply from Laurie Ross:

Thank you for taking the time to give us a review. I will pass your feedback over to our Shettleston Branch manager Wendy who will be pleased to hear this. June

M&S Property - 1 year ago

Staff are very knowledgeable and get things done with professionalism and without any hassle. Extremely helpful in dealing with inquiries.Price for building insurance cove was very compatible , exclent service , recommended for all type of insurance.

Reply from Laurie Ross:

Thank you so much for the fantastic review! We are so delighted to hear this. June

47cabs - 1 year ago

Staff are superb, especially Wendy, thanks for everything, you got a good team....

Reply from Laurie Ross:

Thank you guys for the 5 star review and saying we are 'suberb'! We will pass your kind words over to Wendy who is our Shettleston Manager and who will be delighted to hear this. Thank you for recommending us. June

A RATED ROOFS LTD - 1 year ago

Great price for public liability but tried to give you more business with my van insurance but after giving in my details no one contacted me which was disappointing

Reply from Laurie Ross:

We are sorry and thank you for making us aware. We really appreciate you agreeing to allow us to quote again over the coming months. June

David /Glenaden / Inverclyde Taxis - 1 year ago

Efficient, courteous, and friendly. Maureen took time to visit our office to advise on our needs and requirements in taking our business forward. All office staff are a pleasure to deal with.

Reply from Laurie Ross:

Thank you so much David for the lovely review of our Paisley Branch. Maureen and her team will be so pleased to hear this. June

Red Line Taxis - 1 year ago

N/A

Reply from Laurie Ross:

Thank you for the 5 stars! June

Advanced Physiotherapy Services - 1 year ago

Efficient, friendly and cost-effective. Delighted with the excellent level of service. Thank you

Reply from Laurie Ross:

Thank you for the excellent feedback. I will pass your lovely comments over to the Shettleston branch who will be delighted to hear this. June

Art Windows And Doors - 1 year ago

great service , very efficient.

Reply from Laurie Ross:

Thank you so much for your feedback! June

Colin Logan Heritage Executive Travel - 1 year ago

1st class service from Eileen all the best Colin heritage?????

Reply from Laurie Ross:

Thank you for taking time to give our Rutherglen Team some feedback. We will pass your lovely comments over to them. June

Cliff Anderson/Properties - 1 year ago

Very helpful and friendly, felt confident that they did their research and got us the best quotation.

Reply from Laurie Ross:

Thank you very much for taking time to review our Cumbernauld branch. I will pass your comments over to the team who I am sure will be delighted. June

Emilie & Co - 1 year ago

Great Service, Thank You.

Reply from Laurie Ross:

Thank you for taking time to give us feedback. We are delighted you feel this way. June

Ambassador Taxis - 1 year ago

Thanks, as always a great service

Reply from Laurie Ross:

Thank you guys for taking time to give us feedback. We are very happy you feel this way about us. June

Grahame Trainer Electrical Services - 1 year ago

Excellent service from all staff every time I phone. It could be another branch than above

Reply from Laurie Ross:

Thank you for taking time to give us feedback. We are happy to hear this. June

Falcon Rental Services Ltd - 2 years ago

Very helpful staff

Reply from Laurie Ross:

Thank you very much for taking time to give us 5 star feedback. June

ARU Limited - Jen Kennedy - 2 years ago

Louise and Andy make dealing with Laurie Ross an absolute godsend. In this day and age with so many companies having mediocre or bad customer care, Laurie Ross rise above the rest. Always a speedy response and always a friendly, helpful manner. Keep doing what you do. Recommend to everyone who will listen.

Reply from Laurie Ross:

Thank you Jen for taking the time to give us such amazing feedback. We are delighted you are such an advocate of Laurie Ross. I will pass your feedback over to Louise and Andy who I'm sure will be over the moon to hear this. June

Philip Burns / Mirren Taxis - 2 years ago

Excellent service in Paisley branch no fuss all done in 15 mins

Reply from Laurie Ross:

Thank you Philip for taking the time to give us feedback. I will pass your feedback over to our Paisley team. June

M.Drum Cleaning Services - 2 years ago

Very friendly, courteous staff. Always on hand to help if there’s a problem. Would definitely recommend them.

Reply from Laurie Ross:

Thank you for taking the time to give us such great feedback. Our Cumbernauld team will be very happy to hear this. June

Inverclyde Taxi / Glenaden Taxi - 2 years ago

Very happy with efforts taken to reduce our policy costs, Maureen at Paisley took time out to visit our offices to explain what you are doing for our future renewals

Reply from Laurie Ross:

Thank you for taking the time to give us such great feedback. Our Branch Manager Maureen works to provide the best service she can and is happy to continue to do this. June

Mirren Taxi - 2 years ago

Been with lawrie Ross for three years now always found them very competitive and very on the ball when it comes to my renewal .Had no problems so far long may it continue.

Reply from Laurie Ross:

Thank you for taking the time to give us feedback. Our Paisley team will be very happy to hear this. We hope you'll be with us for many years to come. June

Michael Johnson Taxi Service - 2 years ago

Pleasure to deal with very polite and friendly staff

Reply from Laurie Ross:

Thank you Michael for taking time to give us feedback. Our Paisley team will be very happy to hear this. June

Ross Sales & Lettings - 2 years ago

Great service from start to finish. Our fleet policy was set up easily and with the minimum of fuss. Would recommend without hesitation.

Reply from Laurie Ross:

Thank you for taking time to give us such great feedback. We are delighted to hear you feel this way about us and would recommend us to others. Our Shettleston team will also be very happy to hear this. June

Money Wisdom Ltd - 2 years ago

Great service

Reply from Laurie Ross:

Thanks Money Wise Ltd for taking time to give us 5 star feedback on our service. Carol and her team in Cumbernauld will be delighted to hear this. June

West Of Scotland Properties Ltd - 3 years ago

We usually deal with Head Office or the Cumbernauld Branch and have always received excellent service for our corporate insurance.

Reply from Laurie Ross:

Thank you very much for taking time to give us feedback. I will also pass your comments over to the Cumbernauld team. June

P.Mlilo - 2 weeks ago

Good customer care Thanks a lot

Reply from Laurie Ross:

We are delighted to hear this, thank you! June

Stephens Taxi - 2 weeks ago

Superb customer service

Reply from Laurie Ross:

Thank you for your feedback! June

Mike Rodden - 2 weeks ago

Gemma was courteous, professional and answered a query I had about the cost of my car insurance renewal. I've always found staff in the Cumbernauld branch to be helpful, friendly and professional.

Reply from Laurie Ross:

Gemma and the rest of our Cumbernauld team will be over the moon to hear this Mike! Thank you very much. June

Colin Giannotti - 2 weeks ago

Great service very helpful and good price for car insurance

Reply from Laurie Ross:

Thank you for your 5 star review of our Cumbernauld Branch Colin. June

Martin McCabe - 3 weeks ago

Very helpful in finding the right Taxi insurance.

Reply from Laurie Ross:

Thank you for your feedback Martin. June

James Craig - 3 weeks ago

Great service and com's carol was great to deal with easy and straight forward great pleasant switch

Reply from Laurie Ross:

Thank you for taking the time to review our Cumbernauld Branch James. Carol will be delighted to hear this. June

Alex McNiven - 3 weeks ago

as usual service was friendly and efficient

Reply from Laurie Ross:

Our Cumbernauld Branch will be so pleased to hear this Alex. Thank you. June

David Dalziel - 4 weeks ago

Excellent service staff are very efficient 10 Out of 10

Reply from Laurie Ross:

Thank you David for the 5 star review of our Cumbernauld Branch. June

Daniel Mclaren - 1 month ago

First class as always

Reply from Laurie Ross:

Thank you for your feedback Daniel. June

Francis McCafferty - 1 month ago

Gemma was top class and very helpful

Reply from Laurie Ross:

Gemma will be so happy to hear this Francis. Thank you very much. June

Ian McAlpine - 1 month ago

easy , efficient , polite, and a pleasure to do business with

Reply from Laurie Ross:

Thank you for the lovely review Ian. We are delighted to hear this. June

Linda Fraser - 2 months ago

Excellent service.

Reply from Laurie Ross:

Thank you for your feedback Linda. June

William Prentice - 2 months ago

Confident that you get the best deal for me. It is also a pleasure to speak with the pleasant receptionists that keep me informed on changes.

Reply from Laurie Ross:

Thank you for your feedback William. June

Coltswood Chauffeur Service - 2 months ago

Very good the girls are great and knowledgeable

Reply from Laurie Ross:

The girls at Cumbernauld will be so pleased to hear this. Thank you. June

Alan Mccall - 2 months ago

very efficient.

Reply from Laurie Ross:

Thank you for your feedback Alan. June

Joanne Christian - 2 months ago

Very friendly and efficient service

Reply from Laurie Ross:

Thank you for your feedback Joanne. I will pass your lovely comments on to our Cumbernauld Branch. June

Peter Dornan - 2 months ago

Very pleased with the overall service levels by your company

Reply from Laurie Ross:

Thank you Peter for the lovely review. June

John Toal - 2 months ago

The person I dealt with was clear about the policy and treated me with respect.

Reply from Laurie Ross:

Thank you John we are so happy to hear this. June

Des Connor - 3 months ago

Painless !

Reply from Laurie Ross:

Thank you for your feedback Des. June

Stewart Wilson - 3 months ago

Local company that deliver excellent friendly customer service. Answers phone promptly without being left in a queue. Everything done for you.

Reply from Laurie Ross:

Thank you very much for the lovely words Stewart, our Cumbernauld team will be delighted to hear this. June

Jane Smith - 3 months ago

Service is absolutely brilliant girls are so pleasant and helpful I have recommended friends to use Laurie Ross

Reply from Laurie Ross:

Thank you very much for lovely words Jane, also thank you for recommending us, we are delighted to hear this. June

Valerie Nicol - 3 months ago

Excellent service as always. Thank you

Reply from Laurie Ross:

Thank you for your feedback Valerie. June

Diana Morgan - 3 months ago

Kelly was polite and efficient as always. A pleasure to deal with.

Reply from Laurie Ross:

Kelly will be so pleased to hear this. Thank you. June

Andrew Hoggan - 3 months ago

exellant service as normal i am always informed when insurance policy is up for renewal and at a competitive price. suitable for my needs

Reply from Laurie Ross:

We are pleased to hear this Andrew. Thank you very much. June

William Mctrusty - 3 months ago

Excellant

Reply from Laurie Ross:

Thank you very much William. June

John Bradley - 4 months ago

Customer service is top notch.

Reply from Laurie Ross:

Thank you John we are so glad to hear this. June

Anderson - 4 months ago

First class service as usual

Reply from Laurie Ross:

Thank you very much for your feedback. June

David Aitken - 4 months ago

two year in a trot from laurie ross Cumbernauld not the cheapest good service from the girls

Reply from Laurie Ross:

Thank you David for taking the time to review our Cumbernauld Branch. June

Rosemary Thomson - 4 months ago

I found the staff friendly and easy to work with

Reply from Laurie Ross:

Thank you Rosemary our Cumbernauld Branch will be pleased to hear this. June

Joseph Docherty - 4 months ago

For many years know I"ve been dealing with Laurie Ross and Im happy to get my insurance from them. The staff are great no problem when looking for help. 10/10

Reply from Laurie Ross:

Thank you for the great feedback Joseph. Our Cumbernauld Branch will be so happy to hear this. June

Gordon McVicar - 5 months ago

I've been dealing with this branch for car insurance for many years and have always found the staff to be helpful, courteous and friendly. Always received excellent service from the branch.

Reply from Laurie Ross:

Thank you for the amazing review Gordon. Our Cumbernauld Branch will be over the moon to hear this. June

E Chapman - 5 months ago

as always very polite on the ball with no messing about highly recommend

Reply from Laurie Ross:

Thank you for your feedback we are so happy to hear that you would recommend us. June

Andrew Hoggan - 5 months ago

brilliant as usual always keeps me updated very friendly on the phone, and always helping and thank you

Reply from Laurie Ross:

Thank you Andrew our Cumbernauld Branch will be so happy to hear this. June

James Morrison - 5 months ago

Very efficient and professional

Reply from Laurie Ross:

Thank you for your feedback James. June

S.hazlett - 5 months ago

Very efficient and quick to give me a quote for my 2 cars.

Reply from Laurie Ross:

Thank you for the review of our Cumbernauld Branch. June

Peter Ferguson - 5 months ago

Very happy with the professional services and the friendly staff are a credit

Reply from Laurie Ross:

Thank you Peter for the lovely review of our Cumbernauld Branch. June

M . Clinton - 5 months ago

Very friendly and helpful with a professional set up that’s why I keep going back , had a non fault claim recently and sorted out professionally. I am a self employed taxi owner

Reply from Laurie Ross:

Thank you very for for the fantastic review. We are delighted to hear this. June

John Barclay - 5 months ago

Although early morning the girls served with a smile on their face and made me feel as if I was important. Keep up the good work .Not enough of this these days.l

Reply from Laurie Ross:

Thank you John for leaving us 5 star feedback. You are very important to us!. The Cumbernauld Team will be delighted to hear this. June

David Mckellar - 5 months ago

Good price good service

Reply from Laurie Ross:

Thank you David for reviewing our Cumbernauld Branch. June

Michael Clinton - 6 months ago

I am a professional driver no accidents for 30 year had a no fault claim, Laurie Ross on the ball from start to finish speedy and professional service ,thanks again

Laurie Ross - 6 months ago

I had a non fault claim. I am a professional driver never been involved in an accident for over 30 years . Laurie Ross were on the ball from start to finish , I would recommend them all day long

Reply from Laurie Ross:

Thank you for taking the time to give us your feedback. Being in an accident can be stressful so we were delighted to be able to help. June

James Main - 6 months ago

Courteous and knowledgeable staff. Feel their customer service is spot on. Thanks Cumbernauld for your great staff.

Reply from Laurie Ross:

Thank you James for the lovely review. Our Cumbernauld Team will be so happy to hear this. June

Pjs Kabs - 6 months ago

Always a pleasure to deal with staff very pleasant and understanding if changing the policy or anything else

Reply from Laurie Ross:

Thank you for your feedback. We are so happy to hear this. June

David Fulton - 6 months ago

Great service and very easy to deal with helpful staff. Thanks to all at Cumbernauld Laurie Ross!

Reply from Laurie Ross:

Thank you David for taking the time to leave us feedback. June

David Lee - 6 months ago

Girls are very friendly and helpful

Reply from Laurie Ross:

The girls at Cumbernauld will be so happy with your feedback David. Thank you. June

Hugh Gaffney - 6 months ago

Great service and very helpful staff. First class.

Reply from Laurie Ross:

Thank you Hugh for taking the time to review our Cumbernauld Branch. June

Craig Stevenson - 7 months ago

Friendly helpful staff

Reply from Laurie Ross:

Thanks for the feedback Craig! June

Miss Fionna Findlay - 7 months ago

Very helpful staff. Always willing to compare prices to suit my needs.

Reply from Laurie Ross:

Thank you Fiona for the feedback. Our Cumbernauld Branch will be so happy to hear this. June

James Thomson - 7 months ago

Very helpful and courteous staff, always with a smile on welcoming clients either big or small. Very helpful and willing to explain all alternatives to customers and very focussed on customers needs.

Reply from Laurie Ross:

Thank you James for such a lovely review. Our Cumbernauld Branch will be over the moon to hear this. Thank you. June

Rennel Lee Bodden, Retired - 7 months ago

Thanks very much for all. I been with you since you had the offices in Edinburgh. Keep up the Good Work.

Reply from Laurie Ross:

Thank you very much for your feedback Rennel. We are delighted to hear that you have been with us for so long! June

Gerry Sweeney - 7 months ago

Good prompt service. Speedily followed up.

Reply from Laurie Ross:

Thank you Gerry for reviewing our Cumbernauld Branch. We also appreciate the 5 stars! June

Gerald Sweeney - 8 months ago

No hassle and renewed both policies

Reply from Laurie Ross:

Thank you Gerald for taking the time to review our Cumbernauld Branch. June

Hugh Gaffney - 8 months ago

I have always found the team at Cumbernauld to be on the ball and appreciate their help and advice.

Reply from Laurie Ross:

Thank you Hugh for the lovely review of our Cumbernauld Branch. June

Graham Muir - 8 months ago

The staff at the Cumbernauld branch were very prompt in getting me a quote for my taxi insurance which I couldn’t better elsewhere. Everything went smoothly and i’ll return for another renewal quote next year.

Reply from Laurie Ross:

The girls at Cumbernauld will be so pleased with your feedback Graham. Thank you! June

Jason Burt - 8 months ago

Quick professional service, great price and hassle free, everything was made easy from getting a quote to esigning the agreement, one less thing to worry about now!

Reply from Laurie Ross:

Thank you for the fantastic review Jason. We are delighted to hear that we provided you with a smooth process. June

Marjorie Hilson - 8 months ago

Fast and friendly service Staff appear knowledgeable about products and are able to identify what insurances meet my specific needs

Reply from Laurie Ross:

Thank you Marjorie for the feedback! We are over the moon to hear this. June

Mr D Mcelhone - 8 months ago

Been doing business with Christine and Kelly for many years now and always get top class service. A pleasure to do business with and look forward to many more years.

Reply from Laurie Ross:

Thank you very much for the fantastic review. Christine and Kelly will be so happy to hear this. June

AQ - 8 months ago

Staff were very helpful when choosing to insure with them. I mainly dealt with Laura who was very friendly over the phone and answered all my questions before I made the decision to take my business to you. Thank you

Reply from Laurie Ross:

Thank you for the fantastic review. We are so pleased to hear this. June

Brian - 9 months ago

Had to pay more than was quoted as mistake was at your end. After looking through policy even that is wrong through no fault if mine . Will be in Monday 4th to get this sorted.

Reply from Laurie Ross:

Brain we believe you have been in contact with the branch and the error has been resolved to your satisfaction. We would like to take this opportunity to apologise once again. June

Andrew Shortel - 9 months ago

As usual,keen,polite & a quick transaction.

Reply from Laurie Ross:

The girls at Cumbernauld will be so happy to hear this Andrew. Thank you! June

Peter Kerr - 9 months ago

Brilliant service as usual

Reply from Laurie Ross:

Thank you Peter was taking the time to review our Cumbernauld Branch. June

DAC - 9 months ago

Very pleased with the quick feedback to my queries and the friendly telephone conversation with Carol. I cannot rate Laurie highly enough I have also purchased house insurance for my rental flats with your company. I recommended my mother to your company. She has now insured her house with Laurie Ross after being ripped off for many years, staying loyal to her bank - she has saved over 30% in her annual premiums !

Reply from Laurie Ross:

Thank you very much for the amazing review. Carol our Cumbernauld Branch manager will be so delighted to hear this. We are over the moon that you recommended us! June

Paul McLachlan - 9 months ago

Done my insurance in no time staff always very helpful and very good

Reply from Laurie Ross:

Thank you very much Paul for reviewing our Cumbernauld Branch. They will be over the moon to hear this. June

Francis Walsh - 9 months ago

One quick phone call and renewal sorted very efficiently

Reply from Laurie Ross:

Thank you Francis for taking the time to review our Cumbernauld Branch. We are pleased to hear that you think we provided you with an efficient service. June

Ann McCormack - 9 months ago

No problems. Very good service. Thank you.

Reply from Laurie Ross:

Thank you for taking the time to give us feedback Ann. June.

Martin - 10 months ago

Always helpfully First class

Reply from Laurie Ross:

Thank you very much Martin! June

Malcolm Brown - 10 months ago

Very pleasant, informative & helpful staff.

Reply from Laurie Ross:

Thank you Malcolm for the lovely review of our Cumbernauld Branch. They will be so happy to hear this! June

Alison MacBride - 10 months ago

Always very helpful. Have never had a problem with anything. Always cheery.

Reply from Laurie Ross:

Thank you Alison for the feedback! Our Cumbernauld Team will be so pleased with your lovely feedback. June

Kevin Bell - 10 months ago

Staff are great and always helpful. One down side in last year is renewal letters not sent early enough, then call to ask if taking insurance out left too late to decide or review, whether intentional or not, leaves you feeling as if you are set up not to have time to decide best options. Never used to be like this as been a customer for over 20 years however complacency with loyalty will reduce with instances like this.

Reply from Laurie Ross:

We are sorry to hear this Kevin, our renewal process aims to contact every customer 3 weeks prior to their renewal date giving them plenty of time to make their decision. We believe the branch manager has now been in contact with you to discuss. June

D & N Mcelhone - 11 months ago

Always a pleasure to do business with.

Reply from Laurie Ross:

Thank you very much for the 5 star feedback. June

Thomas Gilmore - 11 months ago

First class friendly & efficient service as always

Reply from Laurie Ross:

Thank you Thomas for taking time to give us feedback. We will pass your lovely comments over to our Cumbernauld team. June

Patrick Walsh - 11 months ago

Always a great service. Fast efficient and very friendly.

Reply from Laurie Ross:

Our Cumbernauld Branch will be so pleased to hear your lovely comments Partick. Thank you! June

Steve Boyle - 12 months ago

Once again, a swift, pleasant and easy transaction.

Reply from Laurie Ross:

Thank you Steve for the feedback. Our Cumbernauld Branch will be delighted to hear your lovely comments. June

Mike Rodden - 1 year ago

Very professional and friendly service when I called at the local office in Cumbernauld to renew my car insuranceand. So impressed, I decided to ask for a quote for my home insurance which is due for renewal too,

Reply from Laurie Ross:

Thank you very much for the great review Mike! We are delighted to hear this. June

Brian Hilson - 1 year ago

Professional and friendly advice Good deal negotiated on my behalf fir car insurance 2018/19

Reply from Laurie Ross:

Thank you Brain for the review! We are so happy to hear this. June

Aileen Scullion - 1 year ago

Reply from Laurie Ross:

Thank you Eileen for taking the time to give our Cumbernauld Branch. a 5 star review. June

Lesley Thornton - 1 year ago

Friendly and professional service. Particularly efficient and helpful in dealing with a recent motoring claim.

Reply from Laurie Ross:

Thank you for the feedback Lesley. We are so pleased to hear this. June

John Flynn - 1 year ago

fast efficient service

Reply from Laurie Ross:

Thank you John for taking to give us feedback. We will pass your comments over to our Cumbernauld team. June

Stephen Mcintosh - 1 year ago

Reply from Laurie Ross:

Thank you for the 5 stars Stephen! June

Scott Mcgarill - 1 year ago

Staff always polite, cheerful and very proffesional. They always try there best to get you the best possible deal through the network of insurers they use and 85% of the time they do a great job, they take the hassle of taking your own time and effort searching the internet for your own deal, and if the can't get you the deal you want they don't hassle you, they just ask to call you again the following year with another quote. would and have recommended laurie ross to friends and family.

Reply from Laurie Ross:

Thank you so much for the fantastic review Scott! We are so delighted to hear this and thank you for the recommendation! June

Anon - 1 year ago

Great service for car insurance and got me a good deal on house insurance.

Reply from Laurie Ross:

Thank you for the 5 star feedback! We are so happy to hear this. June

William Prentice - 1 year ago

Price is paramount to me as a pensioner and Laurie Ross has always beat any other quote I have received.

Reply from Laurie Ross:

Thank you very much William for taking the time to review our Cumbernauld Branch. We are so pleased to hear this. June

David McKellar - 1 year ago

Happy with service

Reply from Laurie Ross:

Thank you David for taking time to give us a review. June

Des Connor - 1 year ago

Very competitive rates, have other properties to insure in the near future. Hope they can come up with the goods again. Des.

Reply from Laurie Ross:

Thank you Des for taking time to give us feedback on your property insurance. We are very happy to hear this and will pass your lovely comments to our Cumbernauld team. June

Robert Stowe - 1 year ago

first class service would highly recommend to family and friends

Reply from Laurie Ross:

Thank you Robert for taking time to give us such great feedback! June

Andrew Hoggan - 1 year ago

really good service

Reply from Laurie Ross:

Thank you for your feedback and the 5 star rating Andrew! June

Diana Morgan - 1 year ago

This year, as in previous years, I was really impressed with the staff at the Cumbernauld Branch. They are always pleasant to work with and show an attention to detail with focus on the needs of the client. Kelly, this year, went above and beyond to ensure I received the best product for my requirements. This type of service cannot be replicated online. Thank you! Well done!

Reply from Laurie Ross:

Thank you so much Diana for your fantastic review. We are so happy that we were able to help. Our Cumbernauld Branch team member Kelly will be so please to hear your lovely feedback. June

Laura Curran - 1 year ago

Fantastic friendly staff who are always patient and understanding with us. All paperwork is completed efficiently and correctly and this saved me lots of time from doing this as the branch have all my details. Thank you for all your hard work.

Reply from Laurie Ross:

Thank you so much Laura for your amazing feedback! I will pass your lovely comments over to our Cumbernauld branch who will be so happy to hear this. June

Valerie Nicol - 1 year ago

As always excellent service. Thank you again

Reply from Laurie Ross:

Thank you Valerie for your 5 star rating and your feedback. We are so pleased to hear this. June

George Dean - 1 year ago

The initial renewal notice contained an error, which I queried. The subsequent conversations and emails solved the problem quickly and efficiently. Sometimes mistakes allow companies to demonstrate how to resolve issues with good grace

Reply from Laurie Ross:

Thank you very much George for your feedback. I'm glad to hear our team resolved any issues quickly and to your satisfaction. June

Davie Morrison - 1 year ago

Reply from Laurie Ross:

Thank you for the 5 stars Davie! June

Davie Morrison - 1 year ago

Reply from Laurie Ross:

Thank you for the 5 stars Davie. June

Phil Kerr - 1 year ago

Very happy with the staff and service

Reply from Laurie Ross:

Thank you Phil for taking the time to review our Cumbernauld branch. I will pass your lovely comments on to them. June

E Chapman - 1 year ago

as always staff very good in all aspects of service would recommend them for all your insurance needs

Reply from Laurie Ross:

Thank you so much for your amazing feedback and your 5 star rating. I will pass your comments on to our Cumbernauld branch who will be delighted. June

Gary Borland - 2 weeks ago

Great and quick service to get my taxi insured

Reply from Laurie Ross:

Thank you for your feedback Gary. June

David Young - 2 weeks ago

Really friendly and efficient service , very helpful can’t do enough for you ....

Reply from Laurie Ross:

Thank you for your fantastic review of our Hamilton Branch David. They will be delighted to hear this. June

Catherine Smith - 4 weeks ago

Very helpful and answered all my questions and got a very good price on my house insurance would highly recommend

Reply from Laurie Ross:

Thank you for your great feedback Catherine. We are so happy to hear that you would recommend us! June

Martin Maguire - 4 weeks ago

Been a customer at Hamilton Branch for many years and always been well satisfied.

Reply from Laurie Ross:

Thank you for the 5 star review of our Hamilton Branch Martin. June

James Spalding - 1 month ago

Good and friendly service answered all my questions and got me a grate price for my taxi insurance.

Reply from Laurie Ross:

Thank you for the great feedback James. We are so pleased to hear this. June

Selena - 1 month ago

Fantastic service yet again

Reply from Laurie Ross:

Thank you for your feedback Selena. June

Robert - 1 month ago

Very nice people 2 deal with

Reply from Laurie Ross:

Thank you for your feedback Robert. June

Alex Brown - 2 months ago

Have dealt with Hamilton branch for many years and have several policies with them. Extremely happy with advice and service received.Prices are very competitive and saves me a lot of time trying compare the many insurance companies out there.

Reply from Laurie Ross:

We are over the moon to hear this. Our Hamilton Branch will be delighted. Thank you! June

David McCue - 2 months ago

Excellent service great people. Recommend to all friends

Reply from Laurie Ross:

Thank you David. We are delighted to hear that you would recommend us. June

Jim Kelly - 2 months ago

As always 10 out of 10

Reply from Laurie Ross:

We are so happy to hear this Jim. Thank you very much. June

Richard Clark - 2 months ago

Amanda Boyd was absolutely amazing helped me out nothing was to much of a hassle have recommended her to all my friends and family

Reply from Laurie Ross:

Amanda will be over the moon to hear this Richard. Thank you very much for recommending us. June

Richard Bismark - 3 months ago

Have been using this branch for 8yrs now. They always get me a good price and their customer service has been excellent.

Reply from Laurie Ross:

Thank you for the review of our Hamilton Branch Richard. They will be so pleased to hear this. June

Janice Simm - 3 months ago

Providing a great service, staff very friendly, and helpful. Been a customer for many years and will continue to do so.

Reply from Laurie Ross:

Our Hamilton Branch will be over the moon to hear this Janice. Thank you very much. June

Fiona Laird - 3 months ago

Excellent & very helpful service. Thanks

Reply from Laurie Ross:

Thank you for your lovely comments Fiona. June

Bridge Cars - 3 months ago

Excellent service as usual in Hamilton

Reply from Laurie Ross:

Thank you for your feedback. June

Pauline Dalziel - 3 months ago

First class staff and service.

Reply from Laurie Ross:

Thank you very much Pauline for the 5 star review! June

Antonia Curley - 3 months ago

Very helpful knowledgeable and great

Reply from Laurie Ross:

Thank you very much Antonia for taking time to give us 5 stars! June

D Webb - 3 months ago

friendly staff, knowledgable,efficient good to deal with

Reply from Laurie Ross:

Our Hamilton Branch will be so pleased to hear this. Thank you. June

Margaret Mccormick - 4 months ago

Great service very efficient staff

Reply from Laurie Ross:

Thank you Margaret we are so happy to hear this. June

Alan Wardrope - 4 months ago

1st class from start to finish

Reply from Laurie Ross:

Thank you Alan for the review. We are so glad to hear this. June

David Hill - 4 months ago

Great service when renewing insurance and great prices sourced. Staff very helpful

Reply from Laurie Ross:

Thank you David for taking the time to review our Hamilton Branch. June

John@CastleCars - 4 months ago

All the staff are always very professional friendly & helpful best private hire insurance quotes. Thanks

Reply from Laurie Ross:

Thank you John we are so pleased to hear this. June

Liz Dall - 4 months ago

Great service again today from Laura McCafferty. Car and house insurance sorted in one visit in a friendly and professional way no wonder we go back to Laura year after year.

Reply from Laurie Ross:

Thank you Liz. I will pass your lovely comments on to Laura who will be delighted to hear this. June

Hughbreen1944@gmail.com - 4 months ago

No complaints from service I received for both car and home insurance .

Reply from Laurie Ross:

Thank you for your feedback! June

Alan Hart - 4 months ago

Pleased with the service from the Hamilton branch who contacted me prior to my renewal date with a great quote for my building and contents insurance which I was pleased to accept.

Reply from Laurie Ross:

Thank you Alan our Hamilton Branch will be so happy to hear this. June

Anne Marie Liddell - 5 months ago

Great service and professional staff

Reply from Laurie Ross:

We are so pleased to hear this. Thank you Anne Marie. June

John Barr - 5 months ago

Staff always very efficient friendly and willing to help with whatever my needs never had any problems thanks

Reply from Laurie Ross:

Thank you John for the lovely review of our Hamilton Branch. June

Gerry McGhee - 5 months ago

A very satisfactory experience in renewing my insurance.

Reply from Laurie Ross:

Thank you Gerry for your feedback. June

Gerard Mcgregor - 5 months ago

The staff at Hamilton are first class and always very professional .I'm a very happy customer !

Reply from Laurie Ross:

Our Hamilton Branch will be delighted to hear this Gerard. Thank you! June

Nichola White - 5 months ago

Not sure why I’m the Hamilton branch when I live in paisley but all the staff in Hamilton that I’ve ever dealt with are fantastic

Reply from Laurie Ross:

Thank you Nichola for the lovely review of our Hamilton Branch. June

Raja Nawaz - 5 months ago

Great service, helpful staff, highly recommended.

Reply from Laurie Ross:

We are so happy to hear that you would recommend us Raja. Thank you! June

Ross - 5 months ago

Lovely jubbly , great service from your No1 customer 😁

Reply from Laurie Ross:

Thank you for your lovely review Ross! June

Mrs Caroline Cross - 5 months ago

Have been with the Hamilton Branch For a good number of years always so very helpful with whatever insurance I’m needing car insurance or house insurance now I do my building and contents insurance my husband and boys do their insurance also with Laurie Ross first class team and do look after and offer great service when dealing with myself and my family wouldn’t shop anywhere else because they will go above and beyond to get you the very best deal. thank you Hamilton branch

Reply from Laurie Ross:

Thank you Caroline for the amazing feedback. Our Hamilton Branch will be over the moon to hear this! June

Mark Sargaison - 6 months ago

Great friendly service

Reply from Laurie Ross:

Thank you Mark for taking the time to review our Hamilton Branch. June

Margaret Mccormick - 6 months ago

Very good customer service every thing was explained to me to make sure that I received the correct policy for my needs

Reply from Laurie Ross:

Thank you Margaret for taking the time to review our Hamilton Branch. They will be so happy to hear this. June

Ron Martin - 6 months ago

Excellent, helpful and quick service, thanks Ron

Reply from Laurie Ross:

Thank you Ron for the lovely review. We are so happy to hear this. June

M.maguire - 6 months ago

Renewed my car cover at a competative price with a minimum of fuss and bother.

Reply from Laurie Ross:

Thank you for taking the time to leave us a review. We are delighted to hear this. June

Davy MacLeod - 6 months ago

First class service

Reply from Laurie Ross:

Thank you Davy for the 5 star feedback! June

Allan Dalziel - 6 months ago

First class communication and service.

Reply from Laurie Ross:

We are delighted to hear this Allan. Thank you! June

Anne Maguire - 7 months ago

No hassle car renewal at a fair price. Nice staff.

Reply from Laurie Ross:

Thank you Anne for your feedback. June

Leeann Brodie - 7 months ago

Great girls 2 deal with very helpful

Reply from Laurie Ross:

Thank you Leeann for the feedback. Our Hamilton Branch will be very happy to hear this. June

Andrew Brodie - 7 months ago

Great help with everything we needed

Reply from Laurie Ross:

Thank you Andrew for taking the time to review our Hamilton Branch. June

David - 8 months ago

I renewed my van insurance last week .the 2 girls who dealt with me did an excellent job in getting my renewal sorted.they were very professional and helpful.

Reply from Laurie Ross:

We appreciate your fantastic feedback David! Our Hamilton Branch will be over the moon to hear this. Thank you. June

Gary - 8 months ago

Dealt with Laura and Amanda, both provided excellent service and advice. Took a little longer mainly due to mis-information I provided but Laura sorted it out quickly. Will use again and would recommend to anyone else to use.

Reply from Laurie Ross:

Thank you for the fantastic feedback Gary. Amanda and Laura will be over the moon with your comments. We also appreciate that you would recommend us. June

Jim - 8 months ago

great place the staff are very polite and ever so helpful and go out their way to get you the best deal possible

Reply from Laurie Ross:

Thank you for taking the time to leave us a 5 star review. The team at Hamilton will be so happy to hear this. June

Masood Hussain - 8 months ago

Fantastic service fast friendly hassle free no pressure approach would highly recommend and use again.

Reply from Laurie Ross:

Thank you Masood! We really appreciate your lovely comments. We are over the moon the hear that you would recommend us! June

William Cowan - 9 months ago

Always very helpful. Very friendly and work hard to get a quote I’m happy with.

Reply from Laurie Ross:

Thank you very much for your 5 star feedback William. June

John A Kelly - 9 months ago

In my humble opinion Beckie Dewar dealt with my car insurance quotation and process with impeccable professionalism, courteously, and succinct precision that I feel 5 stars is an injustice to her completely. Furthermore, Beckie's approach to a small misunderstanding which was entirely my fault to which I hold up my hands unreservedly, was the epitome of true perfection which I experienced throughout the whole process.

Reply from Laurie Ross:

We are absolutely over the moon to hear this John. Beckie from our Hamilton Branch will really appreciate your kind words. Thank you very much. June

Lee Fleming - 9 months ago

Around good to use...

Reply from Laurie Ross:

Thank you Lee for taking the time to leave us feedback. June

Mark Brannigan - 9 months ago

Great service as always, been a customer for many years and the staff are very friendlyOne thing to improve on is the heat in the office

Reply from Laurie Ross:

Thank you Mark for the 5 star feedback. We are sorry about the heat, we are looking into some heating improvements at the moment. June

Jim - 10 months ago

great staff pleasure to do business with

Reply from Laurie Ross:

Our Hamilton Branch will be so pleased with your feedback Jim. Thank you! June

Lauraine Jack - 10 months ago

Pleasant staff & extremely helpful. They did everything to help me with my car insurance & explained everything perfectly.

Reply from Laurie Ross:

Thank you very much for the great feedback Lauraine. We are glad we could help! June

Tom Verhoeven - 10 months ago

Nice and frendly Stef know what the are doing

Reply from Laurie Ross:

Our Hamilton Branch will be happy to hear this Tom. Thank you so much! June

Lynn Shearer - 10 months ago

Very helpful and reassuring that it’s the right car insurance for me very pleasant to speak to and professional

Reply from Laurie Ross:

Thank you Lynn for your great feedback. Our Hamilton Team will be delighted with your comments. June

Iain Keatings - 10 months ago

The staff are always helpful, polite and efficient. I have been getting my car insurance from this branch for decades and have recently started getting my buildings insurance from them. Very good service.

Reply from Laurie Ross:

Thank you for the fantastic review Iain! Our Hamilton Branch will be so happy to hear this. June

Robert Irving - 11 months ago

Laura in the Hamilton branch is fantastic and always sorts everything out for me.

Reply from Laurie Ross:

Thank you Robert for the great feedback! I will pass your comments over to our Hamilton Branch manager Laura who will be delighted to hear this. June

Me - 12 months ago

outstanding service and staff

Reply from Laurie Ross:

Thank you for taking the time to review our Hamilton Branch. They will be over the moon to hear this. June

Michael Riley - 12 months ago

Always a pleasure to business with Laurie Ross, staff are always very helpful.

Reply from Laurie Ross:

Thank you Michael for the lovely review. June

Brian - 12 months ago

Excellent service no problems ,quick and easy would recommend

Reply from Laurie Ross:

Thank you Brian for the 5 stars! We are so happy to hear that you would recommend us. June

Moira Banks - 12 months ago

Always a pleasure to deal with the staff at Hamilton. Always pleasant to deal with, able to answer any queries, or if not they will find out and get back to you quickly. They always look for the best deal based on personal requirement. Much easier than going to comparison websites, who are not always the cheapest once you start tailoring the policy to suit your needs.

Reply from Laurie Ross:

Thank you so much Moira for the amazing review! We are over the moon to hear this. I will pass your lovely comments over to our Hamilton Branch. June

James Hutchison - 1 year ago

Absolutely first class treatment. Very competitive price. Thoroughly explained. Very polite, professional service, would recommend and should have used Laurie Ross years ago.

Reply from Laurie Ross:

Thank you James for the fantastic feedback! We are so pleased to hear this. We are also delighted to hear that you would recommend us! June

David Young - 1 year ago

Excellent service and very friendly staff , would highly recommend them...

Reply from Laurie Ross:

Thank you David for the review. We are so happy to hear that you would recommend us. June

Sarah Hulme - 1 year ago

I've been with Laurie Ross for years now n I have always been impressed with Service provided. Everything is explained to you in great detail. I've been very satisfied with my insurance!!!

Reply from Laurie Ross:

Thank you Sarah for the lovely review. We are so glad you are pleased with the service we have provided you with. June

Martin Maguire - 1 year ago

Martin Maguire - 1 year ago

Reply from Laurie Ross:

Thank you Martin for the 5 stars! June

James Campbell - 1 year ago

No one likes paying for their car insurance but as usual the staff at Laurie Ross Hamilton have provided a very competitive quote in very professional, efficient and friendly manner. Thanks again guys see you all next year.

Reply from Laurie Ross:

Thank you very much James for the great feedback. See you next year! June

Joan Benson - 1 year ago

great service lovely welcoming staff great communication from the office

Reply from Laurie Ross:

Thank you Joan for the great review and the 5 stars! We are so pleased to hear this. June

John Kerr - 1 year ago

I was quite satisfied with the people who dealt with me

Reply from Laurie Ross:

Thank you John for taking the time to review our Hamilton Branch. June

Kevin Straiton - 1 year ago

Reply from Laurie Ross:

Thank you for the 5 stars Kevin! June

William Boyle - 1 year ago

Laura was successful in finding me competitive quote and low cost 11 mths payment plan for my van. I am happy to recommend her to anyone.

Reply from Laurie Ross:

Thank you very much for the feedback William! I will pass your lovely comments on to Laura who will be delighted to hear that you would recommend her. June

Carole Candlish - 1 year ago

Laurie Ross, Hamilton, compared to online sites, always source the most cost effective, best value insurance products suitable for my needs and provide excellent customer service.

Reply from Laurie Ross:

Thank you very much Carole for the fantastic review. We are so delighted to hear that you think we provide an excellent customer service. June

Richard Clark - 1 year ago

Amanda was a star helped me with everything will use her again

Reply from Laurie Ross:

Thank you Richard for taking the time to give us 5 star feedback! I will pass your lovely comments over to Amanda who will be pleased to hear this. June

Kenneth Hamilton - 1 year ago

I had the pleasure of dealing with Laura McCafferty who over the period of a week and a half, had to find travel insurance for myself and my mum for our trip to Australia. As we both have medical issues it was proving expensive and sometimes impossible. But Laura persisted, seeking out new quotes again and again. She went the extra mile and found quotes for us which saved us hundreds of pounds. We cannot express how pleased we are with this fantastic service. I would recommend her and Laurie Ross to anyone.

Reply from Laurie Ross:

Thank you very much for your great feedback Kenneth! I will be sure to pass your lovely comments on to Laura who will be so pleased to hear this. June

Leeanne Mcgill - 1 year ago

Amanda was brillant very helpfull. Would definitly reccomend this company and be using them again.. thanks again!

Reply from Laurie Ross:

Thank you for the 5 star review and lovely comments Leanne! We will pass this over to Amanda who I am sure will be delighted. Thank you for recommending us. June

James Ralston - 1 year ago

Very helpfully

Reply from Laurie Ross:

Thanks James for taking time to give us 5 star feedback. June

Andrew McLean - 1 year ago

Laura was fantastic got me a excellent price for taxi insurance thanks laura

Reply from Laurie Ross:

Thank you for the feedback Andrew. We are glad we could help! June

Jim Russell - 1 year ago

Great service first class as usual so sorry i forgot the very helpful young lady's name Jim

Reply from Laurie Ross:

Thank you so much for the lovely review, Jim! We are very happy to hear this. June

David Webb - 1 year ago

very helpful easy to deal with

Reply from Laurie Ross:

Thank you very much for your feedback David. June

Eddie Caird - 1 year ago

No need all good and dealt with in a pro manner. Great. Laura .

Reply from Laurie Ross:

Thank you Eddie for your lovely comments and 5 star rating. June

A Liddell - 1 year ago

Very helpful knowledgeable staff

Reply from Laurie Ross:

Thank you for taking the time to review our Hamilton branch. They will be so pleased to hear this. June

S Javid - 1 year ago

Very attentive. Good listeners. Good knowledge of what they are selling. Although calling back is on the decline. Very happy with Laurie Staff though!

Reply from Laurie Ross:

Thank you so much for your feedback. I will pass your comments over to the branch manager. June

Robert Lindsay - 1 year ago

started dealing with company about 2 years sgo. great staff very helpfull. got couple policies them and possibly be more in future. keep up good work

Reply from Laurie Ross:

Thank you very much Robert for the lovely review. I will pass your comments over to our Hamilton branch who will be delighted to hear this. June

Stewart Parker - 1 year ago

Very professional service, all round good attention to detail.

Reply from Laurie Ross:

Thank you Stewart for your 5 star rating and your lovely comments. June

Janice Simm - 1 year ago

Helpful, friendly staff and wouldn’t go anywhere else. Always happy with quotes for car and house.

Reply from Laurie Ross:

Thank you Janice for taking the time to review our Hamilton branch. I will pass your great feedback over to them. June

Sarah Mclean - 1 year ago

great service at the Hamilton branch, very friendly and helpful.

Reply from Laurie Ross:

Thank you Sarah for taking the time to review our Hamilton branch. I will pass your excellent feedback on to them. June

Joan Benson - 1 year ago

great company and great service always friendly and helpfull

Reply from Laurie Ross:

Thank you Joan for taking the time to review our Hamilton branch. I will be sure pass you lovely comments on to them. June

Gerry - 5 days ago

Great service and price.

Reply from Laurie Ross:

Thank you for your feedback Gerry! June

Neil Mackellaig - 2 weeks ago

The usual good service

Reply from Laurie Ross:

Thank you very much Neil. June

D Muir - 2 weeks ago

Great service

Reply from Laurie Ross:

Thank you for your feedback. June

Allan Campbell - 3 weeks ago

Just perfect easy to deal with and professional

Reply from Laurie Ross:

Thank you for your great feedback Allan we are so happy to hear this. June

Mrs J Hansen - 3 weeks ago

Always great service with friendly, helpful staff, who are always ready to answer questions and do their best for the customer.

Reply from Laurie Ross:

Our Partick Branch will be so happy to hear this. Thank you for your kind words Mrs Hansen. June

Alan Brown - 4 weeks ago

New to this branch of Laurie Ross after many years with another Insurance Broker, the service and response I received from Neil at this Branch was Superb, the especially due to circumstances for my request for Insurance for my vehicle was difficult , I highly recommend that you contact them and Neil for assistance and Insurance, you will be pleasantly surprised at there fantastic costs for Quality Insurance packages, Alan Brown.

Reply from Laurie Ross:

Thank you very much for the fantastic review Alan! Neil will be over the moon to hear this. We are also delighted to hear that you would recommend us. Thank you! June

Audrey.kerr58@gmail.com - 4 weeks ago

Extremely happy with the Help l received when making enquiries regarding my policy

Reply from Laurie Ross:

Thank you for the review of our Partick Branch Audrey. June

Alan Brown - 4 weeks ago

Contacted this Branch for the first time, I had been with another Insurance Broker for the last 15 years as I am the old schooI I am not comfortable with change, believe me the response to my inquiry and the difficult requirements I had , the staff at this Branch was and so helpful and efficient , and at amazing costs for the cover of my car insurance due to my circumstances, I highly recommend this on the street insurance Broker , try them !!!!

Reply from Laurie Ross:

Thank you for such an amazing review Alan. We are over the moon to hear that you would recommend us. June

Norma Hastings - 1 month ago

Always a pleasant experience

Reply from Laurie Ross:

Thank you for your review Norma. June

Shrikant - 1 month ago

2nd year with company very happy with service

Reply from Laurie Ross:

We are very happy to hear this. Thank you! June

William Paul - 1 month ago

Excellent service from Louise . Got my price to near the Online quote (£8.00 difference) .Was also nice to speak to Neil when visiting the branch .

Reply from Laurie Ross:

Louise and Neil will be delighted to hear this William! Thank you very much. June

Shelagh - 1 month ago

Laurie Ross are like a family firm. Always ready to help ... I've been with them for around 9 yrs ....still happy .

Reply from Laurie Ross:

Thank you very much for your kind words. We are so pleased to hear this. June

Ian Cameron - 1 month ago

Louise was absolutely amazing at dealing with my renewal and even managed to get my premium reduced. Have been with Lauri Ross for a few years now and don’t see myself changing.

Reply from Laurie Ross:

Louise will be so happy to hear this Ian. Thank you for the great feedback. June

Gerena Sumen - 1 month ago

Friendly and helpful staff. The process was quick and cheaper than my previous quote. Good experience would definitely insure with Laurie Ross again.

Reply from Laurie Ross:

Thank you for the fantastic review Gerena! We are over the moon to hear this. June

Gary Walker - 1 month ago

Thank you Patrick 😀 the best for taxi insurance for the second year running. #peoplemakelaurieross.

Reply from Laurie Ross:

Our Partick Branch will be so pleased to hear this Gary! Thank you very much. June

Frank Watson - 1 month ago

Very happy with service

Reply from Laurie Ross:

Thank you for your feedback Frank. June

Graeme Fraser - 2 months ago

Excellent service would def use again

Reply from Laurie Ross:

Thank you for your feedback Graeme. June

Clare McPhail - 2 months ago

Great service.

Reply from Laurie Ross:

Thank you for your feedback Claire. June

Ewen CameronGood - 2 months ago

Good helpful and friendly staff and good price.

Reply from Laurie Ross:

Thank you for your feedback Ewen. Our Partick Branch will be so pleased to hear this. June

Maureen Coleman - 2 months ago

Louise has always been very helpful as friendly i have no complaints thanks

Reply from Laurie Ross:

Louise will be so happy to hear this Maureen. Thank you. June

William Paul - 2 months ago

Louise offered an excellent service which I was delighted with when renewing my policy . I was glad that I got Louise as another member of staff did not return my calls despite 2 messages left for the person to contact me .

Reply from Laurie Ross:

Thank you for taking the time to give us feedback William. Apologies your experience was less than 5 star. We will pass your feedback to our Ops Manager for her to identify why this happened. June

James McDermot - 3 months ago

Super efficient system, delivered by friendly staff steering one through the insurance renewal process.

Reply from Laurie Ross:

Thank you for the fantastic feedback James. June

Brian O'Loughlin - 3 months ago

I dealt with various members of the team who were all courteous and professional

Reply from Laurie Ross:

Thank you for the review of our Partick Branch Brian. We appreciate your kind words. June

Gordon Kerr - 3 months ago

Excellent service.Fast and efficient.

Reply from Laurie Ross:

Thank you very much for giving us 5 stars Gordon, our Partick team will be delighted to hear this. June

Alastair Fotheringham - 3 months ago

always a professional service provided by knowledgeable people!

Reply from Laurie Ross:

Thank you very much for taking time to give us a review Alistair, our Partick team will be delighted to hear this. Hopefully next time we can get 5 stars! June

William Mitchell - 3 months ago

Happy with telephone manner of staff

Reply from Laurie Ross:

Thank you for the review of our Partick Branch William. June

Nosheen Iqbal - 3 months ago

Excellent service very fast and friendly thank you

Reply from Laurie Ross:

Thank you for your kind words Nosheen. We are so pleased to hear this. June

Alan Wylie - 4 months ago

What I love about Laurie Ross, is, that they make it all so easy. A quick phone call to me and it was all done and dusted. No searching for documents. No endless questions. No time wasting by repeating things. And, most importantly - I paid less than I did last year. Keep up the sterling work. Especially Louise. Top employee in my books. I can't wait for next year.!!!

Reply from Laurie Ross:

Thank you Alan for the amazing review! We are over the moon to hear this. June

Angela Donnelly - 4 months ago

Neil always does his best to get you the best policy at the right price.

Reply from Laurie Ross:

Neil will be delighted to hear this. Thank you Angela. June

Mary Wason - 4 months ago

Very happy and helpful

Reply from Laurie Ross:

Thank you for your feedback Mary. June

Michaelmcartney690@gmail.com - 4 months ago

Very professional and efficient staff but most importantly very friendly and put me at ease so that I was able to communicate exactly what I wanted

Reply from Laurie Ross:

Thank you for the great review of our Partick Branch Michael! They will be so glad to hear this. June

Annmarie Macaulay - 4 months ago

Very very good staff nothing is a problem for them will take time to explain everything also will search to get a better deal also great to actually speak to a real person

Reply from Laurie Ross:

Thank you Annmarie for your feedback. We are so happy to hear this. June

John Watson - 4 months ago

Good quote and helpful manner

Reply from Laurie Ross:

Thank you for your feedback John. June

Graeme Blyth - 4 months ago

Excellent, quick, no hassle service and a decent deal.

Reply from Laurie Ross:

Thank you Graeme. We are glad to hear that our service was hassle free for you. June

Peter Nyitray - 5 months ago

Very helpful team. thanks

Reply from Laurie Ross:

Thank you Peter. Our Partick Branch will be glad to hear this. June

Sami Hasan - 5 months ago

Very good

Reply from Laurie Ross:

Thank you for your feedback. June

A Campbelton - 5 months ago

First class

Reply from Laurie Ross:

Thank you for taking the time to give our Partick Branch feedback. June

Daniel Higgins - 5 months ago

Excellent service from Matt. Speedy and efficient.

Reply from Laurie Ross:

Thank you Daniel for your review. Our Partick Branch will be so happy to hear this. June

Deirdre Eustace - 5 months ago

Always very courteous and go out of their way to get the best deal they can for me and my family. Have been with them for years and would recommend them to anyone wanting good honest service.

Reply from Laurie Ross:

Thank you Deirdre for the fantastic review. We are so happy to hear that your would recommend us. June

Morton Eadie - 5 months ago

Great service especially Neil very attentive to my needs nice staff all together

Reply from Laurie Ross:

Neil will be so pleased to hear this Morton. Thank you. June

Elizabeth Jackson - 5 months ago

Laurieross made it so easy to insure house 5 stars

Reply from Laurie Ross:

Thank you for the 5 stars Elizabeth! June

David Hewings - 5 months ago

Simple and easy renewal of car insurance. Friendly and courteous staff.

Reply from Laurie Ross:

Thank you David for the review of our Partick Branch. June

A. Allison - 5 months ago

Excellent service. After one phone call I was insured (Car and Home) without the stress usually associated with time spent on laborious research . Very helpful, courteous staff.

Reply from Laurie Ross:

Thank you for leaving us 5 star feedback. We are very happy to hear we made everything stress free for you! June

Stewart McVicar - 5 months ago

Great job. Easy 5 stars ⭐️⭐️⭐️⭐️⭐️ Special thanks to Matthew for his patience in dealing with us

Reply from Laurie Ross:

Matthew will be so glad to hear this Stewart. Thank you very much. June

Paul Hastie - 5 months ago

Competitive quote. Friendly staff.

Reply from Laurie Ross:

Thank you for leaving us 5 star feedback Paul. We will pass your lovely comments over to our Partick Team. June

Steven McAllister - 5 months ago

Brilliant no fuss.staff brilliant and very helpful I would recommend laurie Ross to everyone.

Reply from Laurie Ross:

Thank you Steven for your feedback. We're delighted to hear that you would recommend us. June

Court Taxis - 6 months ago

Excellent customer service but then I'm easily pleased lol

Reply from Laurie Ross:

Thank you for your feedback. June

Hamish Ogg - 6 months ago

Good service

Reply from Laurie Ross:

Thank you for your feedback Hamish. June

Paul Dryburgh - 6 months ago

First class service

Reply from Laurie Ross:

Thank you for your feedback Paul. June

Les Cruickshank - 6 months ago

You've made everything so easy. You phone me with a quote, I like it, say yea! that's fine, make my payment. Done.

Reply from Laurie Ross:

Thank you Les for your review. We are glad that you feel we made everything easy for you. June

Joanna Collatin - 6 months ago

Excellent response providing information about contents insurance for the under 18 year old. Would recommend the company to friends and family. Now have peace of mind that I have appropriate cover.

Reply from Laurie Ross:

Thank you for your great feedback Joanna. We are delighted to hear that you would recommend us. June

Jacqueline Macdonald - 6 months ago

Louise very pleasant, helpful and speedy, and clearly had all necessary knowledge, so as regards her actions and also as regards the product - home insurance at satisfactory price - 100%. Criticisms - did not see any evidence of your obtaining competitive quotes instead of just being like "agent" for 1 insurer, and paperwork issued was clumsy and time-consuming to open and read not being adequately named or linked.

Reply from Laurie Ross:

Thank you for taking the time to give us feedback Jacqueline. We will pass your lovely comments over to Louise.
We are sorry that you feel we did not meet your expectations in these areas. We have passed your feedback to our Operations Manager who will fully investigate. June

Brenda Sutherland - 6 months ago

First class service as always!

Reply from Laurie Ross:

Thank you Brenda taking the time to review our Partick Branch. They will be so happy to hear this. June

Gordon Mcadams - 6 months ago

As a long standing customer of Laurie Ross I have no hesitation in awarding them a 5 star review. All the staff are very helpful and friendly to deal with and always get you the best cover at competitive prices .would highly recommend them for car home any other insurance needs you require.

Reply from Laurie Ross:

We appreciate your lovely comments Gordon. We are also delighted to hear that you would recommend us. Thank you very much. June

Craig Buchanan - 6 months ago

Excellent service from all employees and happy to renew my taxi insrance for another year.

Reply from Laurie Ross:

Thank you Craig for the feedback. We are so pleased to hear this. June

Donna Mcilroy - 6 months ago

Always very pleasant and helpful when I call for some advice! And always on the ball with mmy husband and my own insurance even when am panicking lol, thanks guys keep up the hard work ❤️

Reply from Laurie Ross:

Thank you Donna for the great feedback. We really appreciate your lovely comments. June

Sharon - 6 months ago

Always helpful

Reply from Laurie Ross:

Thank you Sharon for your feedback and the 5 stars! June

Carol Mcfarlane - 6 months ago

Staff was very pleasant and helpful

Reply from Laurie Ross:

Thank you Carol for your feedback. June

Ross Cardiff - 7 months ago

good prompt service

Reply from Laurie Ross:

Thank you Ross for your feedback. June

Gordon McGovern - 7 months ago

I have insured with Laurie Ross for many years now and they have always been very competitive and quick to respond to any problems

Reply from Laurie Ross:

We appreciate your feedback Gordon. Thank you very much! June

Sarah Ho - 7 months ago

Louise was professional, knowledgeable and very friendly, i look forward to being looked after by Laurie Ross for the years to come

Reply from Laurie Ross:

Thank you Sarah for the fantastic review. Louise will be over the moon to hear this. June

John Lundie - 7 months ago

First class service from start to finish and would highly recommend them to any colleague. Thanks.

Reply from Laurie Ross:

Thank you for the great feedback John. June

Gordon Mcadams - 7 months ago

As a long standing customer of Laurie Ross I have no hesitation in awarding them a 5 star rating as they always go above and beyond the service expected

Reply from Laurie Ross:

Thank you Gordon for the lovely review. We are delighted to hear this. June

Gerry Smith - 7 months ago

Very helpful and efficient, as usual and the paperwork was correct and arrived on time. No problems and a very good branch office.

Reply from Laurie Ross:

Thank you Gerry for taking the time to review our Partick Branch. They will be so happy to hear this. June

Victor Mclellan - 7 months ago

I won't go anywhere else for car insurance I have been with them eleven years plus although I have priced from other brokers but Neil in Maryhill previously now Partick always comes up trumps for me keep up the good work Neil and co

Reply from Laurie Ross:

Thank you so much for the amazing review Victor. Neil in our Partick Branch will be delighted to hear this. June

Doris Green - 7 months ago

Always excellent efficient service.

Reply from Laurie Ross:

Thank you Doris for taking the time to review our Partick Branch. June

Richard Cairns - 8 months ago

As usual, helpful, efficient and friendly.

Reply from Laurie Ross:

Thank you Richard for the 5 star review. We appreciate your lovely comments. June

Robert Allingham - 8 months ago

Very satisfied with the courteous service, I received a competitive, hassle free quote, which i accepted. Wouldn't hesitate to recommend to friends and family.

Reply from Laurie Ross:

Thank you very much for the great review Robert. We are delighted to hear that you would recommend us. June

Andrew Woodburn - 8 months ago

Excellent service at competitive price - Many thanks

Reply from Laurie Ross:

Thank you Andrew for taking the time to review our Partick Branch. June

Mick McGloin - 8 months ago

Great fast service from a very friendly group of staff.

Reply from Laurie Ross:

Our Partick Branch will be so happy to hear this Mick. Thank you very much! June

James McDermott - 8 months ago

I have been insuring my car with Laurie Ross since 2005 and always received excellent service. My recent renewal resulted in premium savings. Also, adding breakdown cover gave a considerable saving.

Reply from Laurie Ross:

Thank you James for taking the time to give us such a great review. We appreciate it! June

Linda Collins - 8 months ago

Excellent service. Been with them 2003.

Reply from Laurie Ross:

Thank you for the feedback Linda. We also greatly appreciate your loyalty over the past 16 years! June

Andrew Woodburn - 8 months ago

Very diligent staff have managed to reduce the premium for my car insurance this year. Well Done!

Reply from Laurie Ross:

Thank you Andrew for taking the time to give us great feedback. Our Partick branch will be so pleased to hear this. June

Peter Coyne - 9 months ago

Excellent personal service. Highly recommended!

Reply from Laurie Ross:

Thank you very much for your feedback Peter. We are so glad to hear that you would recommend us. June

K O’Hara - 9 months ago

Good service well followed up. Took the complications out of arranging car insurance after a long absence.

Reply from Laurie Ross:

Thank you so much for giving feedback on our Partick Branch. They will be so happy to hear this. June

C Mc Allister - 9 months ago

Transaction went very smooth no problem cheers 👍

Reply from Laurie Ross:

We are so pleased to hear this. Thank you! June

J Mckenna - 9 months ago

Been with this company for umpteen years never had a problem

Reply from Laurie Ross:

We are delighted to hear this! Thank you for your feedback. June

Robert Potts - 9 months ago

No problem renewing. Don't even have to contact. Simple.

Reply from Laurie Ross:

Thank you Robert for taking the time to review our Partick Branch. June

Alastair Fotheringham - 9 months ago

very professional people to deal with!

Reply from Laurie Ross:

Our Partick Branch will be so happy to hear this. Thank you Alistair! June

Peter Nyitray - 9 months ago

Very helpful team easy to communicate with them.

Reply from Laurie Ross:

Thank you Peter for taking the time to review our Partick Branch. June

Peter Coyne - 9 months ago

My motor-insurance case was not straightforward as my car was foreign registered and I had just returned to Scotland after years abroad. Craig was very informed and thorough. He secured very competitively priced insurance which recognised my foreign no-claims history in very little time. All very satisfactory.

Reply from Laurie Ross:

Thank you very much for the fantastic review Peter. Our Partick branch manager Craig will be over the moon to hear this. June

Alan Gribbin - 10 months ago

Always easy to talk with. Very professional.

Reply from Laurie Ross:

Thank you Alan for reviewing our Partick Branch. They will be very pleased to hear this. June

Julie Donaldson - 10 months ago

Great staff with excellent customer service. Definitely recommended. I use them for my home insurance.

Reply from Laurie Ross:

We are over the moon to hear this Julie. We are also so glad that you would recommend us. Thank you! June

David - 10 months ago

Great service and very prompt

Reply from Laurie Ross:

Thank you taking the time to review our Partick Branch David. We are so pleased to hear this. June

Shona Sim - 10 months ago

Friendly, knowledgeable staff who are always so helpful when dealing with me.

Reply from Laurie Ross:

We are so happy to hear this Shona! Thank you very much. June

Patricia Barrie - 11 months ago

Always friendly great prices

Reply from Laurie Ross:

Thank you Patricia for the lovely review. June

Shona Sim - 11 months ago

Always cheery, friendly, helpful and knowledgeable staff who make contact regarding existing and new products. Would recommend 100%.

Reply from Laurie Ross:

We are over the moon with your amazing feedback Shona! We are also so happy to hear that you would recommend us. June

Brian Irvine - 11 months ago

My quote was handled very professionally by Gillian at the branch. She sourced the lowest premium for myself and therefore gained my business.

Reply from Laurie Ross:

Thank you very much Brian for the great feedback! I will be sure to pass your lovely comments over to Gillian in our Partick Branch who will be so happy to hear this. June

Gordon - 12 months ago

Great team effort

Reply from Laurie Ross:

Thank you Gordon for the feedback and also the 5 star rating! June

David Curran - 1 year ago

Very quick with quote process very easy and staff great

Reply from Laurie Ross:

Thank you David for taking the time to review our Partick Branch. June

Gillian Jack - 1 year ago

I would highly recommend Laurie Ross, my son just passed his test at 17 and as a footballer insurance quotes were as high as 8000! They are developing a pilot scheme which they brought forward for him! Everyone I spoke to in their office was friendly and very helpful! Thank you again! Gill

Reply from Laurie Ross:

Thank you Gillian for taking the time to review our Partick Branch. I will pass your feedback on to our Partick Team who will be very pleased to hear this! June

Gerry Boylan - 1 year ago

Excellent friendly service dose excactly what it says on the tin and in a timely manner

Reply from Laurie Ross:

Thank you Gerry for taking the time to review our Partick Branch. They will be so pleased to hear your lovely comments. June

Allan Campbell - 1 year ago

First class service and best price. Staff very friendly. Would highly recommend

Reply from Laurie Ross:

Thank you Allan for the lovely review! June

David Clark - 1 year ago

No problem everything went through quickly with gap insurance.

Reply from Laurie Ross:

We appreciate you taking the time to give us feedback, David. Thank you! June

Linda Mcadams - 1 year ago

I'm a customer of long standing with Laurie Ross as well as my car insurance I also have my household contents insured with them. I always find the staff very helpful and friendly and the quotes received are always very competitive. I have recommended many of my family and friends to Laurie Ross and they are also extremely pleased with them as well.i have no hesitation in awarding them a 5 star rating.

Reply from Laurie Ross:

Thank you Linda for the amazing review and the 5 stars! We are so pleased to hear that you have recommended us. June

Shrikant Patil - 1 year ago

Very compitant at their work. Good in customer service. Happy i have given them a call.

Reply from Laurie Ross:

Thank you very much Shrikant for the lovely review. We are very happy to hear this. June

Paul Macfarlane - 1 year ago

Fantastic service from Louise. Very polite professional and competent. Great service would recommend

Reply from Laurie Ross:

Thank you very much for the great review Paul! June

James Baxter - 1 year ago

Helpful and pleasant on the phone. Job done.

Reply from Laurie Ross:

Thank you James for taking the time to review our Partick Branch. June

Archie Maciver - 1 year ago

renewal dealt with professionally and with no fuss. excellent service.

Reply from Laurie Ross:

Thank you Archie for the 5 star review! I am so glad to hear that you feel that we provided you with an excellent service. June

Colin Blackwood - 1 year ago

Very helpful with any questions I had, would recommend to family and friends.

Reply from Laurie Ross:

Thank you Colin for taking the time to review our Partick Branch. We are so pleased to hear that you would recommend us. June

Jacqueline Stewart - 1 year ago

Lovely staff. Friendly & easy to speak to & to do business with.

Reply from Laurie Ross:

Thank you Jacqueline for taking the time to review our Partick Branch. I will pass your lovely comments on to them. June

E.macgowan - 1 year ago

Everyone was great,no complaints since I started using L.Ross. very nice staff and always helpful.

Reply from Laurie Ross:

Thank you for the 5 star review and lovely comments! June

E.macgowan - 1 year ago

Everyone was great,no complaints since I started using L.Ross. very nice staff and always helpful.

Reply from Laurie Ross:

Thank you very much for the review of our Partick Branch. June

Stanley Myers - 1 year ago

The lady I spoke with was very helpful, and had been in touch with LV and had managed to get my renewal at the same price as I paid last year, despite changing my car last month. I was very satisfied with the whole experience. Thank you.

Reply from Laurie Ross:

Thank you so much for the great feedback Stanley! We are glad we could help. June

Ronald Gourlay - 1 year ago

As always,you did very well

Reply from Laurie Ross:

Thank you Ronald for the 5 star rating! June

Gerry Ross - 1 year ago

Reply from Laurie Ross:

Thank you Gerry for taking time to give us feedback. June

William Haran - 1 year ago

As usual Louise was able quickly to match up our requirements with the insurance company offering the most appropriate service and where there was dubiety she contacted the insurance company direct for my peace of mind.

Reply from Laurie Ross:

Thank you William for taking time to give us feedback. We are delighted to hear this and will pass your lovely comments to Louise who I'm sure will be very happy. June

Biniamin Sarwar - 1 year ago

had to wait a week but saved 700 from the cheapest quote I found . would definitely recommend

Reply from Laurie Ross:

Thank you Biniamin for taking time to give us feedback. Yes sometimes it can take time to make sure we are finding you the correct policy at the best price. Glad you are happy with our service . June

Martin Campbell - 1 year ago

Great service, friendly and professional. Would definitely recommend.

Reply from Laurie Ross:

Thank you Martin for taking time to give us 5 star feedback and recommending us to other. We are delighted! June

John Mairr - 1 year ago

Friendly and efficient service thanks

Reply from Laurie Ross:

Thank you John for the lovely review of our Partick Branch. They will be so pleased to hear this. June

Mary Wason - 1 year ago

Happy with everything

Reply from Laurie Ross:

Thank you very much Mary for the 5 star rating! We are glad you are happy, June

William Haran - 1 year ago

After my wife took out her policy with Louise I had no hesitation in doing likewise especially as the whole transaction was carried out highly efficiently and in a pleasant friendly manner;

Reply from Laurie Ross:

Thank you so much for your lovely review William. I will be sure to pass your comments over to our Partick branch who will be so glad to hear this. June

Angela Donnelly - 1 year ago

All the staff at Patrick branch are always very helpful and knowledgeable.

Reply from Laurie Ross:

Thank you Angela for taking the time to review our Partick branch. I will pass your lovely comments on to them. June

Ronald Grier - 1 year ago

It was very easy to set up my taxi insurance with Laurie Ross, unlike my previous broker. Gillian was very helpful and friendly.

Reply from Laurie Ross:

Thank you Ronald for your 5 star rating and your feedback. We are glad we made it very easy for you! June

Gurjit Singh - 1 year ago

I'm very happy with the service and staff. All staff is very polite. Thanks

Reply from Laurie Ross:

Thank you Gurjit for taking the time to review our Partick branch. We are so happy to hear this. June

Gina Townsley - 1 year ago

Always friendly helpful and staff always do their best

Reply from Laurie Ross:

Thank you Gina for your 5 star rating and lovely review of our Partick branch! They will be delighted to hear this. June

Mr M Roberts - 1 year ago

Always very helpful

Reply from Laurie Ross:

Thank you for taking the time to review our Partick branch. June

Loretta Haran - 1 year ago

Very pleasant and efficient and so professional in all aspects which made transfer of insurance from another company so simple. Added to all this, the quote was very competitive. You will probably hear from my husband in the near future

Reply from Laurie Ross:

Thank you very much Loretta for taking the time to review our Partick Branch. I will pass your great feedback over to them. June

Alan James Wylie - 1 year ago

As usual, renewing my car insurance was made so much easier thanks to the execellent staff in the Partick branch. They did all the work for me and I just had to agree. I wish they could make the rest of my life as easy as this. Top class!

Reply from Laurie Ross:

Thank you so much Alan for your great feedback. I am so pleased to hear this. Our Partick branch will be so happy! June

Kate Young - 1 year ago

Excellent as usual

Reply from Laurie Ross:

Thank you Kate for your 5 star rating and lovely comments. June

Marie Cadenhead - 6 days ago

Absolutely great, Audrey was brilliant. Went through both policies explaining everything as she went. So friendly and helpful.

Reply from Laurie Ross:

Audrey will be so happy to hear this Marie. Thank you! June

Diane Wright - 1 week ago

1st Class, every time. Always. Highly recommend

Reply from Laurie Ross:

We are so happy to hear that you would recommend us Diane. Thank you for your kind words. June

Satty Singh - 2 weeks ago

Sarah was fantastic. When I was renewing my car insurance . Very professional. Courtesy efficient .and helpful. Pleasure to deal with. Thanks once again 🙏

Reply from Laurie Ross:

Thank you very much for your feedback Satty. Sarah will be over the moon to hear this. June

Beatrice Townsley - 4 weeks ago

Fantastic friendly professional service

Reply from Laurie Ross:

Thank you for your kind words Beatrice. June

Ian Waddell - 4 weeks ago

Good thorough explanation of insurance cover and attention to detail by staff adviser.

Reply from Laurie Ross:

Thank you for your great feedback Ian. June

Robin Honthy. - 4 weeks ago

First class service and easy to deal with. 5 *****

Reply from Laurie Ross:

Our Paisley Branch will be delighted to hear this Robin. Thank you! June

Iain Toogood - 1 month ago

Maureen 👌simply the best 5 stars ⭐️

Reply from Laurie Ross:

Maureen will be delighted to hear this Iain! Thank you very much. June

Charles Mcgoff - 1 month ago

Always excellent service

Reply from Laurie Ross:

Thank you for your lovely words Charles. June

Karen Chalmers To - 1 month ago

All the staff could nt be any more helpful

Reply from Laurie Ross:

Thank you for the review of our Paisley Branch Karen! June

David Ndzi - 1 month ago

Very friendly staff and great service.

Reply from Laurie Ross:

Thank you for the review of our Paisley Branch David. June

Pat Angus - 2 months ago

Great staff. Always willing to help and give advice.

Reply from Laurie Ross:

Thank you for the lovely review Pat. June

Michael Hainey - 2 months ago

The lassie was talkin to was very helpful even when a enquired about my car insurance couldn’t have been any nicer

Reply from Laurie Ross:

Thank you for your 5 star review Michael. June

Brian Williamson - 2 months ago

As usual Maureen and all the staff were fantastic, very knowledgeable and professional.

Reply from Laurie Ross:

Our Paisley Branch will be over the moon to hear this. Thank you Brian. June

Mark Smith - 2 months ago

I dont go anywhere else , couldn't get any better service or be more helpful

Reply from Laurie Ross:

Thank you for your great feedback Mark. June

Renfrewshire Cab Co - 2 months ago

The service was excellent’ staff friendly

Reply from Laurie Ross:

We are so happy to hear this, thank you. June

Gerard Christie - 2 months ago

Hi Thought your service was great and what lovely staff. Would definitely recommend you to anyone and will use you again Gerry

Reply from Laurie Ross:

Thank you for your fantastic feedback Gerard. We are delighted to hear that you would recommend us. June

Martin Moore - 2 months ago

Really good service as you come to expect from laurie Ross they gave me a competitive quote excellent work again especially Margaret Ann.

Reply from Laurie Ross:

Margaret Ann will be over the moon to hear this Martin. Thank you very much for your great feedback. June

Graham Fraser - 2 months ago

The girls were great got my a dad deal impressed with them great girls

Reply from Laurie Ross:

Thank you Graham. Our Paisley Team will be delighted to hear this. June

Jane Hannigan - 2 months ago

Very pleased with the customer service I received very efficient and friendly

Reply from Laurie Ross:

Thank you for your feedback Jane. We are delighted to hear this. June

Neil Cummlng - 2 months ago

Nice people

Reply from Laurie Ross:

Thank you for your feedback Neil. June

Brian Williamson - 2 months ago

I've been with the Paisley branch for a number of years now and I can't say enough good things about the staff there, they totally look after all my insurance needs, from my three taxis, my private car and my caravan, they are so helpful and friendly.

Reply from Laurie Ross:

Thank you Brian we are over the moon to hear this. I will pass your lovely comments on to our Paisley Branch. June

Chris - 3 months ago

excellent service

Reply from Laurie Ross:

We are happy to hear this Chris. Thank you. June

Christopher Ganly - 3 months ago

Competative and easy renewal. Everything explained in a way you understand..great service.

Reply from Laurie Ross:

Thank you Christopher for your kind words, our Paisley Branch will be so happy to hear this. June

David Johnstone - 3 months ago

Very well taken of by Maureen and her fellow staff.

Reply from Laurie Ross:

Thank you very much for giving us 5 stars David, Maureen will be delighted to hear this. June

Iain Toogood - 3 months ago

Can’t fault service willing to go above and beyond to get the best products for you. Worth 10 stars 🌟

Reply from Laurie Ross:

Thank you very much for the TEN stars Iain, our Paisley Branch will be over the moon to hear this. June

Thomas McGinty - 3 months ago

Fast, friendly and to the point. Just what I wanted & a really good deal

Reply from Laurie Ross:

Thank you very much for giving us such fantastic feedback and 5 stars Thomas. Our Paisley team will be delighted to hear this. June

David Reid - 3 months ago

I have been a customer for many years and have always had great service from all of the staff. I would like to give a special mention to Maureen who gave me great advice.

Reply from Laurie Ross:

Thank you for your feedback David. I will pass your lovely comments on to Maureen who will be delighted to hear this. June

DTB Painting & Decorating Ltd - 3 months ago

Amazing staff, the girl I dealt with was excellent Maureen was her name Well pleased with van insurance.

Reply from Laurie Ross:

Maureen will be so pleased to hear this. Thank you very much. June

James Buchanan - 3 months ago

Everything was straightforward Maureen took my details, she then worked her magic and called me back with a great price, she done all the hard work so I didn’t need to, car insurance made easy

Reply from Laurie Ross:

Maureen will be over the moon to hear this James. Thank you for your great feedback. June

Yvonne Campbell - 3 months ago

As usual staff always friendly and helpful. Sarah dealt with us Usual smiling and cheery.

Reply from Laurie Ross:

Thank you Yvonne for the review. Sarah will be delighted to hear this. June

James Douglas - 3 months ago

Very good cross-counter service.

Reply from Laurie Ross:

Thank you James for your feedback. June

D Moffat - 3 months ago

The staff do an excellent job

Reply from Laurie Ross:

Thank you very much. June

J McKissack - 3 months ago

Great service yet again from Laurie Ross. Seamless transition of insurance policy. Very professional. Thank you.

Reply from Laurie Ross:

Thank you very much for your feedback. We are so happy to hear this. June

Steven Hamilton - 3 months ago

Now my third year insuring with Laurie Ross. Service, price and staff cannot be beaten. Highly recommend especially to taxi drivers like myself.

Reply from Laurie Ross:

Thank you Steven for your feedback. We are delighted to hear that you would recommend us. June

Stuart Loftus - 4 months ago

Great service, both last year and again this year. The results in both cases were considerable savings on my car insurance. Strongly recommend Laurie Ross and the friendly and knowledgeable staff at Paisley.

Reply from Laurie Ross:

We are over the moon to hear that you would recommend us Stuart. Thank you very much for your great feedback. June

Mark Honthy - 4 months ago

First class service with friendly staff. Staff always call near the time of renewal and the price is always competitive.

Reply from Laurie Ross:

Thank you Mark we are so pleased to hear this. June

Anne Austin - 4 months ago

Courteous, friendly and very helpful service. Getting the quote and arranging the insurance was swift and efficient. I was delighted with the competitive price and I would recommend Laurie Ross, paisley to friends without hesitation.

Reply from Laurie Ross:

Thank you for the fantastic review Anne. We are delighted to hear that you would recommend us. June

Mrs M Redpath - 4 months ago

Excellent service as usual

Reply from Laurie Ross:

Thank you very much for taking the time to review our Paisley Branch. June

Hugh Kerr - 4 months ago

Excellent, friendly service. Immediate attention on entering the branch and thereafter all aspects of the policies we were renewing gone over with us. Real feel that the staff member (forgot her name, desk to front left of office) was ensuring we were getting the best and most appropriate deal for our needs.

Reply from Laurie Ross:

Thank you Hugh for the amazing review. We are absolutely over the moon to hear this! June

William Ross - 4 months ago

Very nice to speak to someone who can help find a competitive quote for my house insurance, very impressed with the friendliness expressed by the lady on the phone and would have no hesitation in recommending the Paisley branch to my friends.

Reply from Laurie Ross:

Thank you William for such a lovely review of our Paisley Branch. We are delighted to hear that you would recommend us. June

Miller.reid - 4 months ago

Great service from maureen

Reply from Laurie Ross:

Thank you for your feedback our Paisley Branch Manager Maureen will be so glad to hear this. June

Richard Cairns - 5 months ago

Great service as usual when renewing my sons’ annual travel insurance

Reply from Laurie Ross:

Thank you Richard for your 5 star review of our Paisley Branch. June

Catriona Muirhead - 5 months ago

My phone call to the branch was excellent, I was advised and helped with questions I asked and all was done professionally and with a happy disposition unfortunately I have forgotten the girl's name, she really was so kind. I certainly will be happy to recommend your company.

Reply from Laurie Ross:

Thank you Catriona for the fantastic feedback. We are delighted to hear that you would recommend us. June

Margaret McCormick - 5 months ago

Can't thank the lovely lady that help us get my mother set up with her home and building insurance they could not have done anymore for her. I would also like to thank the gentleman that phone me as I requested when my own insurance was about to run out for home and building hé was vert good with me i just jas to tale m'y mum down to thé Shop.

Reply from Laurie Ross:

Thanks Margaret for the lovely review of our Paisley Branch. We are so glad to hear this. June

Fionna Weaver - 5 months ago

Always looking out for my best interest, always friendly, courteous and professional. Great people who provide exceptional customer service and care.

Reply from Laurie Ross:

Thank you Fionna our Paisley Branch will be over the moon to hear this. June

Richard Cairns - 5 months ago

Great service as usual arranging my sons travel insurance

Reply from Laurie Ross:

Thank you Richard for taking the time to give us feedback. June

Michael O'Neill - 5 months ago

Great service had my insurance in no time. Great job

Reply from Laurie Ross:

We are delighted to hear this Michael. Thank you! June

Kevin Toogood - 5 months ago

everyone in the Paisley office is friendly and always available if I have any queries.

Reply from Laurie Ross:

Thank you for the review of our Paisley Branch Kevin. June

Lynne Mailer - 5 months ago

Hi thereFrom my initial call straight through to Sarah about private taxi insurance I knew I’d came to the right place. It’s my 1st year taking taxi insurance and I had a lot to learn on answering the questions and finding out what I needed. Sarah guided me through all that and completely went the extra mile to get me my bonus off even when the Insurance Centre weren’t playing ball in sending a one line “no claim” email Sarah managed to get it sorted out with the insurance company ! When I came in to complete the deal all the girls were very friendly and I feel really comfortable to come back in if (touch wood I don’t) need to claim. I liked thst your Scottish and local and I’m not dealing with a web site ! Thank you

Reply from Laurie Ross:

Thank you Lynne for the amazing review! Sarah will be over the moon to hear this. We appreciate your lovely comments. Thank you. June

Robert Mcnaught - 5 months ago

friendly service, well organised and comprehensive

Reply from Laurie Ross:

Thank you Robert for leaving us 5 star feedback. We will pass your lovely comments over to our Paisley Team. June

Kevin Toogood - 5 months ago

I received a phone call to let me know that my insurance was due for renewal I a couple of weeks and within 15 minutes I had my new insurance in place at a cheaper pr than the previous years. very happy with laurie ross .

Reply from Laurie Ross:

Thank you for the great review Kevin! June

Roberto Bernacchi - 6 months ago

Fantastic service and staff. That’s why I’ve been with you for over 25 years.

Reply from Laurie Ross:

25 years! Wow. We appreciate that you have been with us for so long Roberto! Thank you very much. June

Gordon Anderson - 6 months ago

Excellent service as always for the house and car. And the staff, what can I say about them, absolutely brilliant. Thank you...

Reply from Laurie Ross:

Thank you Gordon for such a lovely review. We are so happy to hear this. June

James - 6 months ago

Absolutely nothing good to say, the lies and garbage I was told over the phone was just utter nonsense. But I will leave my mark on social media.

Reply from Laurie Ross:

Hi James, thank you for taking time to give us feedback. We are sorry that on this occasion you have been dissatisfied with us. I believe our Operations Manager has been in contact with you to allow us to investigate further. June

Callum Turkington - 6 months ago

Excellent friendly service Wouldn't go anywhere else

Reply from Laurie Ross:

Thank you Callum for the lovely feedback. June

David’s Taxi Service - 6 months ago

Audrey was exceptionally helpful and a pleasure to deal with. I would highly recommend using her and Laurie Ross.

Reply from Laurie Ross:

Audrey will be over the moon to hear this. We are also so happy to hear that you would recommend us. Thank you! June

JOHN WYLIE - 7 months ago

I WAS LOOKING FOR A QUOTE FOR ONE OF MY CARS I HAVE USED THE PAISLEY BRANCH ON NUMOUROS OCCATIONS FOR MY TAXI INSURANCE BUT I HAVE MOVED THAT FOR A CHEAPER QUOTE. I STILL HAVE MY HOUSE COVERED WITH L.ROSS. ON MY LAST VISIT I GOT AN ACCEPTABLE QUOTE WITHIN 15 MINS. VERY PLEASED WITH THE SERVICE I RECEIVED WILL CERTAINLY BE HAPPY TO DO MORE BUSSINESS IN THE FUTURE. REGARDS JOHN WYLIE..

Reply from Laurie Ross:

Thank you John for taking the time leave us such a great review. We are so happy to hear this. June

Philip Burns - 7 months ago

Fast and efficient no problems got me good deal once again

Reply from Laurie Ross:

Thank you Philip for reviewing our Paisley Branch. June

John Paton - 7 months ago

Friendly helpful very competent.

Reply from Laurie Ross:

Thank you John for your feedback. June

Alan Black - 7 months ago

Very helpful staff. Followed up on what they said they would.

Reply from Laurie Ross:

Thank you very much for the review and the 5 stars Alan. June

Geo Meek - 7 months ago

Thanks lady’s good service and nice to spend time getting me best policy

Reply from Laurie Ross:

Thank you for your feedback. We are so happy you think we provided you with a good service. June

Anne Austin - 7 months ago

Great service from the Paisley team. Courteous, friendly, patient and very helpful. Explored all the options to make sure we got the best deal. Will use them again and would not hesitate to recommend them. .

Reply from Laurie Ross:

Thank you Anne for the fantastic review of our Paisley Branch. They will be delighted to hear this. We also appreciate hearing that you would recommend us. June

William James Lanigan - 8 months ago

polite and helpful staff.

Reply from Laurie Ross:

Thank you William for the review of our Paisley Branch. They will be so happy to hear this. June

George Lowe - 8 months ago

The agent I dealt with at first was Sarah she was very courteos and patient when I went into pay my car insurance it was Audrey I dealt with she spoke to me like I was a friend and took her time to explain the benifit of legal protection. Excellent service.

Reply from Laurie Ross:

Thank you George for the fantastic review. I will pass your lovely comments on to Sarah and Audrey who will be delighted to hear this. June

Margaret McCormick - 8 months ago

Wonderful girls in the Paisley branch they make everything so easy for me to understand can't thank them enough.

Reply from Laurie Ross:

Thank you Margaret for taking the time to review our Paisley Branch. The girls will be so happy to hear this! June

Hugh McNaughtan - 8 months ago

Brilliant service all round from all staff Helpful and courteous at all times

Reply from Laurie Ross:

Thank you Hugh for the lovely review of our Paisley Branch. June

Mark Mcwatt - 8 months ago

As always i get the best deal possible and maureen goes above and beyond to help do that

Reply from Laurie Ross:

Thank you Mark for the review. Maureen will be delighted to heat this. June

Henry Stewart - 8 months ago

Excellent as usual . The girl who phoned was fantastic and told me everything I needed to know . Many Thanks

Reply from Laurie Ross:

Thank you Henry for taking the time to review our Paisley Branch. We appreciate your kind words. Thank you! June

Satty Singh - 9 months ago

Sarah was very helpful

Reply from Laurie Ross:

Thank you for taking the time to review our Paisley Branch. Sarah will be very pleased to hear this. June

Zahid Naseem - 9 months ago

fantastic service every time I have contacted them

Reply from Laurie Ross:

We appreciate your lovely feedback Zahid. Thank you! June

Kenny Barnes - 9 months ago

Great price for my taxi insurance, delighted, it's amazing what Maureen, Audrey, Sarah and Nikki will do for a tin of M&S 's finest shortbread. Best say no more, what happens in the branch, stays in the branch.😊😊 Oh nearly forgot, customer service isn't that bad neither. 😂😂😂😂😂😂😂

Reply from Laurie Ross:

Thank you very much for the lovely review Kenny. The girls at Paisley loved the shortbread haha! June

Patricia Colgan - 9 months ago

I called in to your Paisley branch for a quote for car insurance 2 days ago. I was most impressed with the courteous, friendly service I received. Everything was explained clearly with all options available. This enhanced my opinion that it is so much more preferable to talk to someone rather than going on-line and I shall certainly call again when other insurances are required.

Reply from Laurie Ross:

Thank you very much Patricia for the great review of our Paisley Branch. We are so glad to hear that you would call us again. June

Peter Sutherland - 9 months ago

Would’ve been 5 stars if I hadn’t been phoned back twice after renewing to remind me to renew maybe a wee bit overseen

Reply from Laurie Ross:

Thanks for taking time to give us feedback Peter. We are sorry to have contacted you again. This was a reporting issue which has now been resolved. Glad to have you with us again for another year. June

Dougie - 10 months ago

Spot on service.. Should have asked for the wee burds number she was that spot on lol

Reply from Laurie Ross:

Thank you for the lovely review Dougie. We will be sure to pass your comments over to the girls at Paisley haha! :)

Sandra Clark - 10 months ago

Very professional&helpful would reccomend

Reply from Laurie Ross:

Thank you Sandra for taking the time to review our Paisley Branch. We are so happy to hear that you would recommend us. June

Daniel Maxwell - 10 months ago

Really good service in dealing with and setting up my insurance requirements

Reply from Laurie Ross:

Thank you Daniel for the feedback and also for the 5 stars. We are delighted! June

Philip Craig - 11 months ago

Very helpful staff

Reply from Laurie Ross:

Thank you for the 5 star review Philip! June

Arthur - 12 months ago

Thank you very much .

Reply from Laurie Ross:

Thank you Arthur for the 5 star feedback! June

Andy - 12 months ago

Great help from Sarah, very helpful and patient getting me the best deal for my cars.

Reply from Laurie Ross:

Thank you Andy for taking the time to review our Paisley Branch. I will pass your lovely comments on to Sarah who will be delighted. June

Alan - 12 months ago

Audrey was very helpful

Reply from Laurie Ross:

Thank you for the 5 stars Alan! I will be sure to pass your comments on to Audrey who will be so pleased to hear this. June

Jim McNellis - 1 year ago

Absolutely excellent service, Maureen acted above and beyond. Because of this, I would recommend your services to any other taxi operator, safe in the knowledge that you provide such an excellent service.

Reply from Laurie Ross:

Thank you Jim for the great feedback! We are delighted to hear that you would recommend us. June

Elaine Quinn - 1 year ago

Can’t thank Sarah enough for sorting insurance. Staff very friendly and welcoming.

Reply from Laurie Ross:

Thank you Elaine for the lovely review of our Paisley Branch! They will be so pleased to hear this. June

Tom Mcfarlane - 1 year ago

Great professional service.

Reply from Laurie Ross:

Thank you Tom for the feedback! Our Paisley Branch will be delighted to hear this. June

Anon - 1 year ago

Received a reminder phone call with all options already researched. Very well prepared, all insurances renewed quickly and painlessly. Great customer service.

Reply from Laurie Ross:

Thank you for reviewing our Paisley Branch. We are so happy to hear that you think we provide great customer service. June

ALEX RUSSELL - 1 year ago

What can I say, from start to finish Maureen was an absolute star, she went more than the extra mile to obtain me a great deal, I have already told other operators how excellent the service was and how much I eventually saved after all of Maureen's efforts, can't thank her enough. Would definitely use again come renewal time. Alex Russell

Reply from Laurie Ross:

Thank you Alex for the fantastic review! We are delighted to hear this. June

Charles Mcgoff - 1 year ago

Always great to deal with never any hassle great company and would recommend to everyone

Reply from Laurie Ross:

Thank you Charles for taking the time to review our Paisley Branch. We are happy to hear that you would recommend us! June

William James Lanigan - 1 year ago

Really friendly and helpful staff.i would highly recommend to friends and family.

Reply from Laurie Ross:

Thank you so much for the feedback William. We are also delighted to hear that you would recommend us! June

Peter Wishart - 1 year ago

Been a Laurie Ross customer for nearly 10 years and anytime I have had issues, I got nothing but 100% customer care. I would not use any other broker other than the brilliant staff and service at the Paisley office. Keep up the good work guys.

Reply from Laurie Ross:

Thank you so much Peter for the fantastic review of our Paisley branch. Also a big thank you for being a customer for over 10 years! This makes us very happy. June

Pat Angus - 1 year ago

Have told a few people already about the great price and wonderful service

Reply from Laurie Ross:

Thank you very much Pat for the great feedback. We are so delighted to hear that you have recommended us! June

Earl McLean - 1 year ago

Been with his branch for 15 years helpfully and pleasant

Reply from Laurie Ross:

Thank you Earl for the 5 stars and your lovely review! June

Sarah Williamson - 1 year ago

Very helpful and knowledgeable staff as usual

Reply from Laurie Ross:

Thank you for the 5 star review and lovely comments Sarah! June

Personal - 1 year ago

very good

Reply from Laurie Ross:

Thank you for the 5 star review. June

Jim Hannigan - 1 year ago

I was very pleased with the service I received.

Reply from Laurie Ross:

Thank you Jim for the 5 star review. I am glad you feel you received good service from our Paisley Team. I will pass your comments over to them June

Maurean - 1 year ago

I always find your staff extremely professional and courteous

Reply from Laurie Ross:

Thank you Maurean for the 5 star review and lovely comments! June

Andrew Slaven - 1 year ago

I always find your staff extremely professional and courteous

Reply from Laurie Ross:

Thank you very much Andrew for taking the time to review our Paisley branch. They will be so pleased to hear this! June

Tam Mcnamara - 1 year ago

Laura done brilliant 👍

Reply from Laurie Ross:

Thank you Tam for taking time to give us 5 star feedback and mentioning Laura. June

Paul Brady - 1 year ago

Reply from Laurie Ross:

Thank you Paul for taking time to give us 5 star feedback. June

Izzy Taxi - 1 year ago

Very efficient friendly well done again

Reply from Laurie Ross:

Thank you for your feedback. We are so pleased to hear this. June

David Reid - 1 year ago

Very impressed with service from your advisor maureen.

Reply from Laurie Ross:

Thank you David for taking the time to review our Paisley branch. June

Mr And Mrs J Kurth - 1 year ago

very satisfied with the insurance arrangements. Thank you for your attention.

Reply from Laurie Ross:

Thank you very much for taking the time to review our Paisley branch. June

J Campbell - 1 year ago

Have used Laurie Ross for a lot of years now. Have been in twice for car insurance and house insurance. Sarah dealt with it on both occasions. Very professional and helpful. Very satisfied with Laurie Ross.

Reply from Laurie Ross:

Thank you very much for your great review! We are so pleased that we have been a help to you. June

Stuart Loftus - 1 year ago

All business carried out in a friendly, efficient manner. Appreciated the effort to get the best options for our needs. Well done Laura.

Reply from Laurie Ross:

Thank you very much Stuart for reviewing our Paisley branch. They will be so pleased with your feedback. June

William Ohare - 1 year ago

Reply from Laurie Ross:

Thanks for the 5 stars William! June

Steven Hamilton - 1 year ago

I have used Laurie Ross many times for my taxi insurance. Not only have you been the cheapest but the staff at the Paisley branch are outstanding. Very knowledgable, always prompt in calling you back, very friendly and the atmosphere in branch is second to none.

Reply from Laurie Ross:

Thank you so much Steven for your amazing feedback! Our Paisley branch will be delighted to hear this. June

William Mckillop - 1 year ago

Reply from Laurie Ross:

Thank you for the 5 stars William. June

William Ross - 1 year ago

Great price for house insurance, staff very friendly on the phone ,will recommend to friends.

Reply from Laurie Ross:

Thank you so much for your great review William. We are so happy to hear that you would recommend us! June

Thomas Miller Reid - 1 year ago

Staff very attentive, although an understanding of what a private chauffeur does was not immediately clear causing a change in policy. I would be happy to discuss should you wish. miller reid

Reply from Laurie Ross:

Thank you Thomas for your feedback. June

Fionna - 1 year ago

Friendly staff. Perfect location. Outstanding customer service. Audrey was efficient, friendly and well informed. I was immediately at ease with her and felt my business was a priority for her.

Reply from Laurie Ross:

Thank you very much Fionna for your amazing review and 5 star rating. I will pass your lovely comments on to Audrey who will be delighted to hear this. June

John McCartney - 2 weeks ago

I have given 5 stars as I receive second to none service

Reply from Laurie Ross:

We are so happy to hear this John. Thank you very much. June

Gary Bjorck - 2 weeks ago

Fantastic, helpful staff. A pleasure to deal with.

Reply from Laurie Ross:

Thank you for your kind words Gary we are delighted to hear this. June

Annonymous - 2 weeks ago

Excellent service as usual

Reply from Laurie Ross:

Thank you for your feedback. June

Thomas Turner - 1 month ago

Service quick and efficient plus lower quote than last year

Reply from Laurie Ross:

Thank you for your 5 star review Thomas. June

Stewart Davis - 1 month ago

Excellent service and really friendly

Reply from Laurie Ross:

Thank you for your 5 star review Stewart. June

Peter Barrett - 2 months ago

As always the staff are on the ball and go the extra mile to help out if they can. 100 % always given by this branch especially.

Reply from Laurie Ross:

Thank you Peter for the great review of our Rutherglen Branch. June

Annonymous - 2 months ago

As always a delight nothing is to much trouble early phone calls so for both cars and household insurance so no I don’t need to remember when they run out . Delightful girls and boys at Rutherglen .

Reply from Laurie Ross:

Thank you for the fantastic review. Our Rutherglen Branch will be so happy to hear this. June

Alan Clark - 2 months ago

Great service.

Reply from Laurie Ross:

Thank you for your feedback Alan. June

Mr Rae - 2 months ago

Always easy to get insured the girls are fabulous

Reply from Laurie Ross:

Our Rutherglen Branch will be delighted to hear this. Thank you. June

David Taggart - 3 months ago

Good professional service. Not the cheapest quote available, but it included all the add ons I would expect at a reasonable cost.

Reply from Laurie Ross:

Thank you for your feedback David. June

Patricia Caldwell - 3 months ago

Friendly, knowledgeable and efficient staff.

Reply from Laurie Ross:

Our Rutherglen Branch will be delighted to hear this Patricia. Thank you very much. June

Gerard Fox - 3 months ago

Friendly and professional.

Reply from Laurie Ross:

Thank you Gerard our Rutherglen Branch will be so pleased to hear this. June

Shahid - 3 months ago

So for I am happy still don’t understand the drive I have add in my policy very experience still have to pay £350 extra

Reply from Laurie Ross:

Thank you very much for your feedback Mr Shahid, we will get the branch to make contact with you today to explain why there is an additional charge for adding your new driver. June

James Baxter - 3 months ago

As always, a problem free transaction. A pleasure.

Reply from Laurie Ross:

Thank you very much for lovely words James, the pleasure is ours. June

Sandra Frame - 3 months ago

Eileen who dealt with the renewal of my house insurance was very helpful and very polite a credit to your Rutherglen branch.

Reply from Laurie Ross:

Thank you Sandra, we will pass your kind words over to Eileen who I'm sure will be very happy to hear this. June

Js.miller - 3 months ago

The staff were helpful, polite and gave me the best attention and advise. my spelling may not be to good but please accept it. Regards Jim

Reply from Laurie Ross:

Thank you very much for giving us 5 stars Jim our Rutherglen team will be delighted to hear this. June

Tajammal Hussain - 3 months ago

Nice and friendly peoples are working in this office.

Reply from Laurie Ross:

Thank you very much Tajammal for taking time to give us feedback. We are delighted to receive 5 stars! June

Vincent McGrath - 3 months ago

Really impressed with the one to one personal contact service I received the only down side no seats ,thank you

Reply from Laurie Ross:

Thank you for your feedback Vincent. June

James Mcgrane - 3 months ago

Very helpful and we'll mannered .explained things in a simple but informative fashion. Friendly staff

Reply from Laurie Ross:

Our Rutherglen Branch will be so happy to hear this James. Thank you. June

Robert Nelson - 3 months ago

Everything went well no problems at all very pleasant

Reply from Laurie Ross:

Thank you Robert for your great feedback. June

Archie Smiley - 3 months ago

Very helpful team, prompt feedback and went out of their way to get us the best deal in our unusual circumstances, whereas our existing provider only showed interest once we had indicated we would be cancelling.Much prefer dealing with real people and won't be going back to online quotes any time soon.

Reply from Laurie Ross:

Thank you Archie for the great review. We are glad to hear this. June

David - 3 months ago

Good servis always happy to help will go back. Atb

Reply from Laurie Ross:

We are very happy to hear this David. Thank you. June

Ian Watson - 4 months ago

Amazing staff I have both van and Home insurance saved me a fortune

Reply from Laurie Ross:

We are so happy to hear this Ian. Thank you. June

Ian - 4 months ago

Amazing helpful staff at the Rutherglen branch saved me a fortune

Reply from Laurie Ross:

Thank you Ian for the review of our Rutherglen Branch. They will be delighted! June

James Paul Graham - 4 months ago

Very pleased with the information that I received regarding my car insurance

Reply from Laurie Ross:

Thank you for your feedback James. June

Shahida Ali - 4 months ago

I think service is okay

Reply from Laurie Ross:

Thank you for your feedback Shahida. June

David McCue - 4 months ago

Great service, initial call couple of hours later call to complete. Job done ✅

Reply from Laurie Ross:

Thank you for the review of our Rutherglen Branch David. June

Lawrence Connolly - 4 months ago

Fast, efficient & friendly service.

Reply from Laurie Ross:

Thank you for your 5 star review Lawrence. June

Andy Fawcett - 4 months ago

Again can't fault the service received from Melanie. Completely forgot that my car insurance was due for renewal, but Melanie made sure that I didn't & was on the ball with my renewal. Thanks Again.

Reply from Laurie Ross:

Melanie will be so happy to hear this Andy! Thank you very much. June

Mike Lates - 4 months ago

Eileen Knox did a superb job finding me cover at a good price for my huge old motor home. Required all day work so the price of £32 commission felt an absolute bargain!

Reply from Laurie Ross:

Thank you Mike! Eileen will be so happy to hear this. June

Senga Irvine - 4 months ago

Staff very friendly and most helpful organising my house and contents insurance.

Reply from Laurie Ross:

Thank you Senga for our 5 stars. We are very happy to hear this. June

Jane Hunter - 4 months ago

Girls at Laurie Ross Rutherglen Branch always go that extra mile to help deal with any queries that my husband or myself have,much appreciated girls,thank you

Reply from Laurie Ross:

Thank you Jade for the fantastic feedback. Our Rutherglen Branch will be over the moon to hear this! June

Carol Bateson - 4 months ago

fantastic hassle free service

Reply from Laurie Ross:

Thank you Carol. We are glad to hear that our service was hassle free for you! June

Ian McAteer - 5 months ago

Very good and clear.

Reply from Laurie Ross:

Thank you for your feedback Ian. June

J H McRoberts - 5 months ago

First Class Service and a pleasure to do business with. I have been with them many years and I highly recommend them.

Reply from Laurie Ross:

Thank you very much for your feedback. We are so happy to hear that you would recommend us. June

Arlene Maclean - 5 months ago

Have always found branch staff very helpful

Reply from Laurie Ross:

Our Rutherglen Branch will be so happy to hear this Arlene. Thank you! June

Heritage Executive Travel - 5 months ago

Good service good quotation renewed for next year thank you🚐🚙😎

Reply from Laurie Ross:

Thank you for the review of our Rutherglen Branch. June

Barry Johnston - 5 months ago

Excellent service, have had Laurie Ross deal with my taxi insurance for over 10 years now, never had any issues with them.

Reply from Laurie Ross:

Thank you for the fantastic review Barry! We are so happy to hear this. June

John Coyne - 5 months ago

Fantastic service from Melanie from first point of contact to last. Would definitely recommend you to family and friends. Thanks a million. John Coyne GTL

Reply from Laurie Ross:

Melanie will be so happy to hear this John. We are so pleased to hear that you would recommend us! June

Anthony - 5 months ago

Great customer service as always. Great communication at all stages of my renewal, recommended a great product and the price was very competitive.

Reply from Laurie Ross:

Thank you Anthony for the great review. We are delighted to hear this. June

Azizullah Rahimi - 6 months ago

V nice

Reply from Laurie Ross:

Thank you for taking the time to give us your feedback. June

Patrick Owens - 6 months ago

Have used Laurie Ross for apprx five years and cannot see any reason to change, I have always found the staff very helpful and professional. They always go out their way to ensure that my insurance renewal is effortless for me Thank you

Reply from Laurie Ross:

We are delighted to hear this Patrick. Thank you so much! June

Alex Martin - 6 months ago

First class service

Reply from Laurie Ross:

Thank you Alex for the 5 star review. June

William Wylie - 6 months ago

Excellent service cheers Clair 👍😜

Reply from Laurie Ross:

Clair will be so happy to hear this William. Thank you! June

Stephen Cole - 6 months ago

I've just renewed my car insurance with Laurie Ross and wanted to share that your team member was super helpful, gave great advice, phoned when she said and helped me save some budget. Eileen Knox was the person - brilliant, easy and cost effective!

Reply from Laurie Ross:

Thank you for the fantastic feedback Stephen. I will pass your lovely comments over to Eileen who will be delighted to hear this. June

Nigel Goldsmith - 6 months ago

Friendly fast efficient and vfm service as usual 5 stars (30 yr customer)

Reply from Laurie Ross:

Thank you Nigel for the 5 star review. We are so happy to hear that you have been with us for 30 years! June

John McGuinness - 6 months ago

First class service. Quick and efficient call sorted out my request to adjust my insurance.

Reply from Laurie Ross:

Thanks John for the great feedback. We are delighted to hear that you think we provided you with a first class service. June

Ian. Bell - 6 months ago

The ladies in our Rutherglen branch are very nice and professional they make you welcome

Reply from Laurie Ross:

Our Rutherglen Branch will be delighted to hear this Ian. Thank you very much. June

William Anderson - 7 months ago

Very pleasant visit to your Rutherglen branch to renew holiday insurance, very pleasant lady dealt with me, no problem at all, very pleased with my renenwal

Reply from Laurie Ross:

Thank you William for the great feedback. Our Rutherglen Branch will be so pleased to hear this. June

Kenneth Hynes - 7 months ago

Excellent and informatent advice and service.would recommend to friends and family.

Reply from Laurie Ross:

Thank you Kenneth. We are so happy to hear that you would recommend us. June

Sally Hall - 7 months ago

Friendly, personal, helpful. I always like that you get a real person who knows your story - pleasant and helpful. Would recommend to others.

Reply from Laurie Ross:

We are delighted to hear that you would recommend us! Thank you. June

Bridget Gallagher - 7 months ago

Fabulous personal service. It’s brilliant to speak to an advisor who can help you to work out best policy to meet your needs. Many thanks.

Reply from Laurie Ross:

Thank you Bridget for the 5 stars and the great feedback. We are so happy to hear this. June

Des Withers - 7 months ago

Great all round service quick and easy to obtain a quote friendly staff look forward to do business in the coming future.

Reply from Laurie Ross:

Thank you Des for the lovely review. We are over the moon to hear this. June

Glen Mcdonald - 7 months ago

I got a bit of a shock when i got a phone call to say the insurance company i was with, was putting up their premiums by 50% for my caravan. But the agent from Laurie Rose said that they were looking to find another insurance , I was amazed that they came back to me with the same cover I had and even cheaper than the previous year . Thanks for a brilliant service that you have provided me with

Reply from Laurie Ross:

Thank you Glen for the great feedback. We are glad we could help! June

M T - 7 months ago

Very good and very helpful cheers

Reply from Laurie Ross:

We appreciate you taking the time to review our Rutherglen Branch. Thank you! June

Libby Fox - 7 months ago

Local branch can’t fault the service prices to suit thanks

Reply from Laurie Ross:

Thank you Libby for the review of our Rutherglen Branch. June

Richard Ward - 8 months ago

Good value pleasant staff easy choice thanks

Reply from Laurie Ross:

We appreciate your feedback Richard. Thank you very much. June

Andy Fawcett - 8 months ago

Absolutely 1st class service as always from Melanie and the other members of staff in the Rutherglen branch. Can't fault the service that I receive anytime I contact or pop into the branch.

Reply from Laurie Ross:

Thank you Andy for the fantastic review of our Rutherglen Branch. Melanie will be over the moon to hear this. June

David Morgan - 8 months ago

Very friendly and informative staff

Reply from Laurie Ross:

Thank you David for taking the time to review our Rutherglen Branch. June

Annonymous - 8 months ago

Always a pleasure dealing with LR,especially Melanie as customer service is paramount with her. I’ve insured with her 4 years running & don’t see why that won’t continue.

Reply from Laurie Ross:

Thank you so much for your feedback! Melanie will be over the moon with your lovely comments. June

Darren Rodgers - 8 months ago

First class service as always. Melanie was polite and helpful. She’s a credit to your company.

Reply from Laurie Ross:

Thank you Darren for the lovely review. Melanie will be delighted to hear this! June

George Mills - 8 months ago

I was very pleased with the quick and efficient way the transaction was concluded. I was also pleAsed with the price quoted.

Reply from Laurie Ross:

We appreciate you taking the time to give us feedback George. Thank you! June

Kelly Ann Mcateer - 9 months ago

I had a very pleasant experience the phones calls were great and my visit to the branch was great with the help and information I needed provided

Reply from Laurie Ross:

We appreciate your lovely comments Kelly. Thank you very much! June

Robert Mc Donald - 9 months ago

As per usual with my branch ) another year on and a number of policies to be renewed, all done with me in mind ,best deal offered and recommended and all renewed with , the girls outstanding at getting it done and dusted all concluded in 1 day, cant recommend them to much, regards, Robert,

Reply from Laurie Ross:

Thank you so much for the fantastic feedback Robert. We are delighted to hear that you would recommend us! June

Lynne Temple - 9 months ago

Friendly and helpful service very efficient they know their jobs very well

Reply from Laurie Ross:

Thanks very much for the review Lynne. Our Rutherglen Branch will appreciate your lovely comments. June

Pauline Taylor - 9 months ago

Great service from Eileen Knox - I had a tricky request with lots of changes and she was very helpful

Reply from Laurie Ross:

Thank you very much for taking the time to give us feedback Pauline. Eileen will be so pleased to hear this. June

Ian Moore - 9 months ago

Young lady (Eileen)who looked after me was first class,no problems at all everything sorted within minutes

Reply from Laurie Ross:

Thank you Ian for the lovely review. Our Rutherglen branch manager Eileen will be so pleased to hear this. June

Jim Reilly - 10 months ago

Very happy with everything that Claire did to set up my recent Insurance policy for my Taxi, first class service from the outset.

Reply from Laurie Ross:

Thank you for taking the time to give us feedback Jim. Claire will be delighted with your lovely comments. June

Senga Irvine - 10 months ago

I would like to give the staff in the Rutherglen office a gold star, I have been with Laurie Ross for many years and they always give excellent service and renewing my car insurance this year was easy and painless. I can rely on them to make sure everything is in order.

Reply from Laurie Ross:

We are absolutely delighted with your wonderful feedback Senga! We are so glad to hear that you can rely on us. Thank you. June

Mr Andrew Lynn - 10 months ago

Thank you for all your help on my car insurance. It's a pleasure doing business with you.

Reply from Laurie Ross:

We appreciate your lovely feedback Andrew. Thank you! June

Stephen Sheridan - 11 months ago

Fantastic service as always. The staff are so professional at all times. I dealt with Eileen last year, and she was amazing. I dealt with Melanie this year. Again she worked hard to get me the best deal. I appreciate the work and time they put in to help me.

Reply from Laurie Ross:

Thank you so much for the fantastic review Stephen. June

Cathy Fraser - 11 months ago

Very friendly helpful staff. Offered coffee and biscuits while waiting! Would definitely recommend them.

Reply from Laurie Ross:

Thank you Cathy for the lovely review. We are over the moon to hear that you would recommend us. We hope you enjoyed your coffee and biscuits! June

Derek Westwood - 11 months ago

Terrific personal service (over-the-phone and by e-mail) from Eileen Knox, Branch Manager. Professional, transparent and helpful.

Reply from Laurie Ross:

Thank you very much for the fantastic review Derek! Eileen will be over the moon with your comments. June

Stephen Campbell - 11 months ago

Having been a customer for many years,I can say that the service provided is first class and the staff have always been very professional with a personal touch that goes a long way.

Reply from Laurie Ross:

Thank you so much for the fantastic review Stephen! Your lovely comments will be passed on to our Rutherglen Branch who will be so pleased to hear this. June

John Guy - 11 months ago

Very good service and straight talking.

Reply from Laurie Ross:

Thank you John for taking the time to review our Rutherglen Branch. We are so happy to hear that you think we provided you with a good service. June

William Maxwell - 11 months ago

A pleasure to deal with. No hassle whatsoever in renewing my house insurance. Would recommend Laurie Ross everytime as you can speak to or visit the Branch directly.

Reply from Laurie Ross:

Thank you William for the fantastic feedback! We are over the moon to hear that you would recommend us. June

James Timoney - 12 months ago

As always the friendly helpful ladies had our insurance sorted with questions answered instantly. Lovely to go into branch and speak to people face to face. Thanks again ladies, see you next year

Reply from Laurie Ross:

Thank you James for the great feedback! I will pass your lovely comments over to our team at Rutherglen who will be so pleased to hear this. June

Robert Henderson - 12 months ago

Helpful friendly staff

Reply from Laurie Ross:

Thank you Robert for the review of our Rutherglen Branch and also for the 5 stars! June

Garry Rankin - 12 months ago

Fast and Friendly service as usual

Reply from Laurie Ross:

Thank you Garry for taking the time to review our Rutherglen Branch. We are so pleased to hear this! June

Graham Edmondston - 12 months ago

Excellent service from start to finish. All the staff were willing to help with my queries with no problems at all. Will definitely be recommending Laurie Ross in the future. Thanks to all the staff at rutherglen branch .

Reply from Laurie Ross:

Thank you very much for the fantastic review Graham. We are over the moon to hear that you would recommend us! June

Ronald Wilson - 12 months ago

Clair at rutherglen done an excellent job in getting me my quote I thought I would been paying double what I’m paying Thank you

Reply from Laurie Ross:

Thank you very much for the feedback Ronald! I will pass your lovely comments over to Clair in our Rutherglen Branch who will be so happy to hear this. June

Sandra Anderson - 1 year ago

I found the girls in the Rutherglen office very helpful. They explained everything fully and i find it reassuring to have a local branch.

Reply from Laurie Ross:

Thank you for taking the time to review our Rutherglen Branch, Sandra! I will pass your lovely comments on to them as they will be so pleased to hear this. June

F Mallon - 1 year ago

N/A

Reply from Laurie Ross:

Thank you for the 5 stars! June

David McClure - 1 year ago

Outstanding result

Reply from Laurie Ross:

Thank you David for taking the time to review our Rutherglen Branch. June

Alan Clark - 1 year ago

Great service

Reply from Laurie Ross:

Thank you Alan for taking the time to review our Rutherglen Branch! June

Hugh O'Donnell - 1 year ago

Very helpful staff. Explained what my likely options were, took all my details and when I returned an hour later had suitable quotes available.

Reply from Laurie Ross:

Thank you Hugh for taking the time to give us feedback. We pride ourselves on providing insurance that meets out customers needs before searching the market on their behalf. This is the reason we ask lots of questions and take our time to find the best quote. June

David McCue - 1 year ago

Very easy to deal with, pleasant and helpful staff.

Reply from Laurie Ross:

Thank you David for the feedback and the 5 stars! We are delighted! June

Ann Purdie - 1 year ago

First class as always nothings too much trouble do both my cars and home insurance takes all the stress of finding the best deals glad to be a customer of the Rutherglen branch of Laurie Ross

Reply from Laurie Ross:

Thank you very much for the amazing review of our Rutherglen Branch Ann! June

Mrs Rose Nelson - 1 year ago

Very Pleasant and Professional Staff ,

Reply from Laurie Ross:

Thank you Rose for taking the time to review our Rutherglen Branch. They will be so pleased to hear this! June

Robert Mc Donald - 1 year ago

great service and back up if you need it ,allways time to discuss the finer parts of any policy, all there staff polite and pleasant to deal with, been with them 15 years + highly recommended ,

Reply from Laurie Ross:

Thank you Robert for the great review! We are delighted to hear this! June

Ronald Lee - 1 year ago

Staff are very knowledgeable and get things done with professionalism and without any hassle. Extremely helpful in dealing with inquiries.Well done the girls at Rutherglen branch.

Reply from Laurie Ross:

Thank you for the 5 star review and lovely comments Ronald! We will pass this over to our Rutherglen Manager Eileen who I am sure will be delighted to hear this. June

David - 1 year ago

Saved me a tidy sum on Gap insurance and wasn’t pressured into taking it unlike the dealership.Thank you for the service

Reply from Laurie Ross:

Thank you David for taking time to give us feedback. We are very happy to hear this and will pass your lovely comments to our Rutherglen team. June

John Nicol (@jnicol1888) - 1 year ago

First time using this local family run company, they’re always very helpful, efficient and professional and provided an excellent level of service all round. I would highly recommend them. ⭐️⭐️⭐️⭐️⭐️

Reply from Laurie Ross:

Thank you John for taking time to give us such a fantastic review. We are delighted to hear you feel this way about us. I will pass your kind words over to Eileen our Rutherglen manager and her team who I'm sure will also be delighted! June

Shahid Hussain - 1 year ago

Very good experience so far, friendly staff ,helpful. I definitely going to recommend my friends and family. Thanks

Reply from Laurie Ross:

Thank you Shahid for the lovely review of our Rutherglen Branch. Recommending us is a huge compliment. Eileen and her team will be very happy to hear this. June

Qadeer Kayani - 1 year ago

Excellent service ,very friendly and professional staff. I will highly recommend to friends and family. They managed to get me a very competitive prices. Thank you

Reply from Laurie Ross:

Thank you Qadeer for taking time to give us a review. Our Rutherglen team will be so pleased to hear that they made such a good impression. Thank you for recommending us. Have a look at our 'Refer a Friend' initiative on our homepage as we will give you a reward every time you recommend us. June

Qadeer Kayani - 1 year ago

Excellent service ,very friendly and professional staff .I will highly recommend to friends and family. They managed to get me a very competitive prices.

Reply from Laurie Ross:

Thank you Qadeer for the fantastic review. We are delighted to hear this. June

Martin Connor - 1 year ago

Very much enjoying the local aspect of dealing with my insurance needs, Eileen and the team at Rutherglen offer a great service. I currently insure my car and van through Laurie Ross and will be looking at public liability insurance very soon

Reply from Laurie Ross:

Thank you so much for the amazing feedback Martin. We are delighted to hear this. We would also be very happy to help you with your public liability insurance, just pop in or give us a call! June

Libby Fox - 1 year ago

Staff in Rutherglen always go out of their way to help Thanks

Reply from Laurie Ross:

Thank you Libby for taking the time to review our Rutherglen Branch. We are delighted! June

Anne Ronerts - 1 year ago

Staff provided a friendly, professional service and made the whole process easy and stress free. Particular thanks to Jackie for her effort in finding the right product for me.

Reply from Laurie Ross:

Thank you very much Anne for taking the time to review our Rutherglen branch. I will pass your comments over who our team member Jackie who will be so pleased to hear this. June

Edith McIntyre - 1 year ago

Fast, efficient and very reasonably priced. Would recommend your company to friends and familyThank you

Reply from Laurie Ross:

Thank you so much Edith for your amazing feedback. We are also so happy to hear that you would recommend us! June

P.bowman - 1 year ago

Usual excellent service that I have come to expect from brokers who I have now used for around 8 years.

Reply from Laurie Ross:

Thank you very much for the great review. We are delighted to hear this! June

Andrew Fawcett - 1 year ago

Reply from Laurie Ross:

Thanks for the 5 stars Andrew! June

Frances Howson - 1 year ago

Very happy with Laurie Ross, very competitive prices and lovely ,warm friendly and efficient staff. Would recommend them anytime.

Reply from Laurie Ross:

Thank you very much for your amazing feedback Frances. We are very happy to hear you would also recommend us. June

Elise Copland - 2 weeks ago

Always helpful, and everything explained well

Reply from Laurie Ross:

Thank you for taking the time to give our Shettleston Branch feedback. They will be so pleased to hear this. June

Kirsteen Ballantine - 2 weeks ago

I have used this branch of Laurie Ross for more than thirty years, and have found the staff unfailingly helpful and friendly. I do not hesitate to recommend them.

Reply from Laurie Ross:

Wow over 30 years! Thank you very much for your feedback Kirsteen we are so happy to hear this. We are also delighted to hear that you would recommend us. June

Richard Swinburne - 2 weeks ago

First class friendly and professional service.

Reply from Laurie Ross:

Thank you for your kind words Richard our Shettleston Branch will be so pleased to hear this. June

Ralph Leith - 3 weeks ago

The people at the shettleston branch saved me £100 and got me the cheapest quote possible

Reply from Laurie Ross:

Our Shettleston Branch will be delighted to hear this Ralph. Thank you for your review. June

Des McGuire - 3 weeks ago

Fantastic response and service as always!

Reply from Laurie Ross:

We are delighted to hear this. Thank you Des! June

James Green - 1 month ago

I have had my insurance done by Laurie Ross ins Shettleston branch for a number of years now, it's quick and efficient and always gets me the best deal, never had a problem

Reply from Laurie Ross:

We are over the moon to hear this. Thank you for such a great review James! June

Joe Naughton - 2 months ago

Very helpful and easy to communicate with

Reply from Laurie Ross:

Thank you for your 5 star review of our Shettleston Branch. June

Angela Mcfadden - 2 months ago

Staff are very helpful & got me the best deal possible, regarding my accident. Thanks once again x

Reply from Laurie Ross:

We are delighted to hear this Angela, thank you very much. June

Joe Brady - 2 months ago

First class service at the branch , quick and easy to renew my taxi insurance policy, Danny sorted my paper work in no time.

Reply from Laurie Ross:

Thank you for the great review Joe. We are so happy to hear this. June

Maureen Sommerville - 2 months ago

As always, excellent service from Daniel.Very well done.

Reply from Laurie Ross:

Thank you for your review Maureen. Daniel will be so happy to hear this. June

William Sodden - 2 months ago

Friendly, helpful staff, always found me a good deal for my Insurance

Reply from Laurie Ross:

Thank you for the lovely review of our Shettleston Branch William. June

Raymond McGregor - 2 months ago

Daniel and Wendy were both efficient and helpful when I renewed my taxi insurance.

Reply from Laurie Ross:

Daniel and Wendy will be delighted to hear this. Thank you Raymond. June

Moira Gess - 3 months ago

Good service as always

Reply from Laurie Ross:

Thank you for your feedback Moira, June

Evelyn Wilson - 3 months ago

Excellent service from Daniel, made everything so easy and straightforward, thanks again.

Reply from Laurie Ross:

Thank you very much for giving us 5 stars Evelyn, Daniel will be delighted to hear this. June

Michael Robertson - 3 months ago

Cheaper than last year

Reply from Laurie Ross:

Thank you very much for giving us 5 stars Michael! June

John Percy - 3 months ago

The staff are always polite and helpful and get you the best quote they can I’ve been with them for for years and will continue to do so

Reply from Laurie Ross:

Thank you for the lovely review John. We are so happy to hear this. June

Robert Semple - 3 months ago

I have been with the shettleston branch for a very long time now always courteous and helpful so there is no need to look anywhere else

Reply from Laurie Ross:

Our Shettleston Branch will be so pleased to hear this. Thank you Robert. June

Alan Turnbul - 3 months ago

very polite and helpful The staff at the branch helped get my bonus sorted out even though third party insurer had not settled up yet. Its taxi insurance i have with them been with other brokers but none of the others come close. This is my third year with them and if they continue to get me a good deal dont see me going anywhere else.

Reply from Laurie Ross:

Thank you Alan for such a fantastic review. We are over the moon to hear this. June

Alan Robertson - 4 months ago

Very quick and efficient and pleasant to deal when I called

Reply from Laurie Ross:

Thank you for your feedback Alan. June

William Cassie - 4 months ago

Always most helpful & polite

Reply from Laurie Ross:

Our Shettleston Branch will be so pleased to hear this. Thank you William. June

Stephen Wright - 4 months ago

Very professional and helpful staff who were supportive to my specific needs and I look forward to hearing from them next year.

Reply from Laurie Ross:

Thank you Stephen we are so delighted to hear this. June

Joseph Anderson - 4 months ago

excellent service from the staff in Shettleston made changing over to a new taxi insurance provider easy, very professional and courteous

Reply from Laurie Ross:

Thank you Joseph our Shettleston Branch will be over the moon to hear this. June

Michael Boyle - 4 months ago

Staff were excellent and knowledgeable, explaining each section of my new policy. Daniel especially.

Reply from Laurie Ross:

Thank you Michael for the great review of our Shettleston Branch. June

David Swan - 5 months ago

Very helpful and knowledgeable staff. Would recommend them for anyone looking for insurance.

Reply from Laurie Ross:

Thank you very much David. We are so happy to hear that you would recommend us. June

Ian McLean - 5 months ago

Very competent staff who know what they are doing and know what they are talking about. Got me a great rate for my taxi insurance and will be recommending them to the other taxi drivers I know

Reply from Laurie Ross:

Thank you Ian for taking the time to review our Shettleston Branch. They will be so pleased to hear this. June

Steven Craddock - 5 months ago

Been dealn with this company for so many years now quick easy and always happy to try beat prices just what we all like 👌

Reply from Laurie Ross:

Our Shettleston Branch will be so pleased to hear this Steven. Thank you! June

McCreadie & Hughes - 5 months ago

I have to say that i have the most tremendous service from Beckie Dewar based in the Shettleston Office.I was on-boarding with a major client last week in London and Beckie was instrumental in providing me with the requisite insurance certificates i needed, in super quick time.Today i have now on-boarded with that client, but had to extend my insurances, Beckie arranged it for me, again in super quick time - and at no extra costs.What a service! Very, very impressed.I will know be recommending Laurie Ross to all my business associates.John Director McCreadie & Hughes Ltd

Reply from Laurie Ross:

Beckie will be over the moon to hear this! Thank you for your great feedback. June

R Forster - 5 months ago

Excellent service, The staff are extremely professional, helpful and friendly. Sharon was great.

Reply from Laurie Ross:

Sharon will be so happy to hear this. Thank you! June

Ryan - 5 months ago

Wendy was amazing at getting me my taxi quote with such short time. She even managed to get the price down.

Reply from Laurie Ross:

Wendy will be over the moon to hear this Ryan! Thank you very much. June

Sean Friel - 5 months ago

2 stars only I'm afraid, solely down to my considerable disappointment at my renewal cost. An increase of this magnitude is hard to take. I was also disappointed that when I asked you to take another look, the quote was reduced, marginally. Would it not be better to quote your best figure at the start? I think this would increase customer confidence. All that said, I remain very happy with the customer service and the helpful and friendly attitude of all the staff. I believe that you only find out how good your broker is when you have a claim. And based on my experience several years ago, your firm passes with high marks!!

Reply from Laurie Ross:

Thank you Mr Friel for taking time to give us feedback. We are delighted to hear that you are happy with our branch team and also the high marks for our Claims Team. We do pride ourselves on our service in both these areas. However, we are very sorry to hear we left you disappointed with your renewal price. Even after searching our panel of leading UK insurers and the Branch Manager applying a small discount, we were still unable to meet your price expectations. We hope that you will allow us to quote for you again next year. June

Carolyn Gregor - 6 months ago

I called following a problem with another insurance company, Wendy Agnew dealt with my enquiry very quickly and efficiently, I now have taken out a new policy for my car insurance, great service, thanks Wendy

Reply from Laurie Ross:

Wendy will be delighted to hear this Carolyn. Thank you! June

Andrew - 6 months ago

Absolutely fantastic service. Staff very approachable, knowledgeable & professional. Took time to listen to my exact requirements & tailored my insurance to my needs. Love the fact that you can drop in and speak face to face rather than email trails or phone calls. Would highly recommend.

Reply from Laurie Ross:

We are delighted with your fantastic feedback Andrew. We are also so happy to hear that you would recommend us. June

Dermot Hayes - 6 months ago

Great Thanks, Margret Ann has a geat phone manner, was clear and very helpful. Best Wishes Dermot Hayes

Reply from Laurie Ross:

Thank you Dermot for the lovely review. Margaret Ann will be so delighted to hear this. June

Cowan Gillanders - 7 months ago

This is my first time coming to yous as I was with my other insurer from 2005 yous made the process very easy for me and cheaper Kind Regards Cowan Gillanders

Reply from Laurie Ross:

Thank you very much Cowan we are so glad to hear this. June

Anthony - 7 months ago

Service from Shettleston branch was nothing short of first class. Sharon & Daniel went above and beyond to help get us a great deal in a complex scenario.We just wouldn't have been able to get this service or value from a comparison site.

Reply from Laurie Ross:

We are absolutely delighted to hear this Anthony. I will pass your lovely comments on to Sharon & Daniel. Thank you so much. June

Central Taxi Service - 8 months ago

Very helpful staff attentive in every way pleasant service at all times. Thanks.

Reply from Laurie Ross:

Thank you for taking the time to review our Shettleston Branch. June

George Cochrane - 8 months ago

Great service and Staff really pleasant and down to earth.

Reply from Laurie Ross:

Thank you George for the lovely review of our Shettleston Branch. They will be so happy to hear this. June

Paul Mac Farlane - 8 months ago

Wendy and Daniel were extremely helpful and professional,going above and beyond what can be expected. Great ambassadors for the business.

Reply from Laurie Ross:

Wendy and Daniel will be absolutely delighted with your review Paul. Thank you very much. June

Nurul Kabir Bhuiyan - 8 months ago

Excellent quality service. I am happy.

Reply from Laurie Ross:

Thank you for the feedback. We are so pleased to hear that you are happy with our service. June

Lindsay Campbell - 8 months ago

Staff are lovely, very friendly and helpful :-)

Reply from Laurie Ross:

Thank you for the feedback Linsday! June

Kcsealanst Ltd - 8 months ago

Brilliant help start to finish

Reply from Laurie Ross:

Thank you for the review of our Shettleston Branch. June

John Brown - 8 months ago

Very good service....friendly staff

Reply from Laurie Ross:

Thank you for the review John! June

Paul Keir - 8 months ago

Delighted with the service,and Daniel at shettleston branch was most helpful and got me a great renewal price even better than I expected, and I now recommend to family and friends

Reply from Laurie Ross:

Thank you very for the feedback Paul. Daniel will be so happy to hear this. We are over the moon to hear that you would recommend us! June

Paul Keir - 8 months ago

Very happy to be insuring again with the company third year in a row, pleasure to do business with,dealt with Daniel again from shettleston branch cannot fault service, recommend to all family and friends

Reply from Laurie Ross:

Thank you for the fantastic review Paul! We are over the moon to hear that you recommended us. June

Robert Purdie - 8 months ago

I visited the branch in person and found that the service was efficient and friendly.

Reply from Laurie Ross:

Thank you Robert for the lovely review. June

William Aitken - 9 months ago

Extremely good and pleasant to deal with.

Reply from Laurie Ross:

Thank you William for the feedback. We are delighted to hear this. June

MAUREEN SOMMERVILLE - 9 months ago

I GAVE SHETTLESTON QUITE A CHALLENGE TRYING TO INSURE A NEW TOYOTA COROLLA. THE INSURANCE INDUSTRY HAD NOT GOT THEIR ACT TOGETHER SO WE HAD TO PUT A CAR ON THE ROAD ON THE FIRST MARCH WITH NO SYSTEM IN PLACE TO COVER IT UNTIL MAY OR JUNE. Daniel worked hard to sort it out. I collect my new Corolla tomorrow 1st March 2019. I insured my first car many, many years ago with Laurie and Robin Ross. The firm carries on with Greg. Personal contact matters.

Reply from Laurie Ross:

Thank you very much for taking the time to leave us a review Maureen. We appreciate the 5 stars and Daniel will be delighted with your lovely comments. June

Garry Harper - 9 months ago

Staff in shettleston branch very friendly and go out there way to help u Wendy and Daniel do a great job & all rest of staff of course

Reply from Laurie Ross:

Thank you Garry for the lovely review of our Shettleston Branch. The team will be so pleased to hear this. June

Constance Hannah - 10 months ago

I have dealt with the staff at Shettleston for a good number of year now & find them very professional & helpful. I would highly recommend them to other people.

Reply from Laurie Ross:

Thank you Contance for the fantastic review of our Shettleston Branch. We are delighted to hear that you would recommend us. June

Margaret Boyd - 10 months ago

Always pleased with the friendly efficient service from Laurie Ross staff. And great price for my new car insurance.

Reply from Laurie Ross:

Thank you Margaret for the lovely review of our Shettleston Branch. They will be so pleased to hear this. June

Matthew Calvert - 11 months ago

Very helpful, efficient & pleasant staff

Reply from Laurie Ross:

Thank you Matthew for taking the time to review our Shettleston Branch. The team will be delighted to hear your lovely comments. June

John Prentice - 11 months ago

Very satisfied with the service

Reply from Laurie Ross:

We are so happy to hear this John! Thank you for your feedback. June

Kenny Hamilton - 11 months ago

Great and easy to deal with.

Reply from Laurie Ross:

Thank you Kenny for taking the time to review our Shettleston Branch. We are glad you thought our service was an easy process for you! June

Alan Lappin - 11 months ago

Brilliant, efficient service as always. Great staff.

Reply from Laurie Ross:

Thank you Andy for reviewing our Shettleston Branch. They will be so pleased to hear this. June

Pamela Black - 1 year ago

Hi, Stacy was great to deal with!! Very helpful and kept me upto date with everything! Best price, we are delighted.Fantastic service.Thank you.

Reply from Laurie Ross:

Thank you for the great feedback Pamela. Stacy will be delighted with your lovely comments. June

Peter Boyle - 1 year ago

First class service ???

Wendy Fraser - 1 year ago

My husband and I have had insurance with this branch for yrs the staff are fantastic extremely helpful polite and have nothing is too much bother for them . There product knowledge is fantastic we highly recommend them

Reply from Laurie Ross:

Thank you so much Wendy for your review. We are so happy to hear that you would recommend us! June

Shona Wardrop - 1 year ago

As always, they go the extra mile. You really feel they care about getting things right for you

Reply from Laurie Ross:

Thank you Shona for the lovely review! We are so glad to hear this. June

Anne Purdon - 1 year ago

Yes I would highly recommend Laurie Ross because of the great service I have had from them

Reply from Laurie Ross:

Thank you Anne for the lovely feedback and 5 stars. June

Stewart Forsyth - 1 year ago

Reply from Laurie Ross:

Thank you Stewart for taking the time to give us 5 stars! June

William Sodden - 1 year ago

Great Service - sent me a renewal recommendation which I accepted. In and out in ten minutes when I renewed in person.

Reply from Laurie Ross:

Thank you William for the great review. We are glad you feel that we provide an efficient service. Our Shettleston team were obviously well prepared for your visit! June

Jimmy Rodger - 1 year ago

Daniel Rodger was very professional and polite, and made the whole car insurance policy, very easy and understandable. Fast, easy and a great price, what else can you ask for?

Reply from Laurie Ross:

Thanks Jimmy for taking time to give us such fantastic feedback for Daniel. He will be very happy to hear your kind words. June

Maureen Sommerville - 1 year ago

Very efficient and welcoming

Reply from Laurie Ross:

Thank you Maureen for taking time to give us 5 star feedback. I will pass your lovely comments over to Wendy and her Shettleston team. June

Peter Christie - 1 year ago

Wendy at the Shettleston Branch was very helpful nothing was a bother. No matter what staff answered the phone to you, they went the extra mile

Reply from Laurie Ross:

Thank you Peter for the lovely review of our Shettleston Branch. Wendy will be so pleased to hear this. June

Robert Semple - 1 year ago

The shettleston branch have always been pleasant and courteous with myself for the past 9 years they have always got me the best deal that's why I wouldn't go anywhere else for my car insurance.

Reply from Laurie Ross:

Thank you very much for the fantastic feedback Robert! I will pass your lovely review over to our Shettleston branch who will be so pleased to hear this. June

Paul Rety - 1 year ago

Daniel was excellent in every way.

Reply from Laurie Ross:

Thank you Paul for your lovely feedback. I will pass your review over to our Shettleston Branch team member Daniel who will be delighted to hear this. June

June - 1 year ago

Excellent service

Reply from Laurie Ross:

Thank you very much for taking the time to review our Shettleston branch! June

Alan Robertson - 1 year ago

Very helpful and professional when dealing with my insurance quote

Reply from Laurie Ross:

Thank you Alan for your review of our Shettleston branch. I will pass your lovely comments over to them. June

Gordon Mcadams - 1 week ago

I had no hesitation in awarding a 5 star rating . The service I've received was first class and I would like to say a big thank you to Christine who dealt with my claim .

Reply from Laurie Ross:

Thank you Gordon for taking time to give us a review. We will pass your lovely words over to Christine. June

Andrew Gow - 1 month ago

Laurie ross were very efficient in dealing with my claim. Claims manager kept me up to date and informed of every process. Also the garage doing the repairs kept me up to date. . And very happy with the repairs. Excellent work. Thank you

Reply from Laurie Ross:

Thank you for the fantastic review of our Claims Team. We are over the moon to hear this. June

Madaza Ghulam - 2 months ago

Prompt precise and professional Handling all of the aspects of my claim Very clear and kept in the loop at all times Thank you Christine

Reply from Laurie Ross:

Thank you very much for your review of our Claims Team Madaza. June

Martin Hogg - Hampden Cars Ltd - 4 months ago

We have a large private hire/taxi fleet through Laurie Ross, as well as commercial policies. Christine and Alistair at Laurie Ross deal with all of our non fault claims and the service is second to none! We always have open lines of communication throughout each claim, which is extremely important to us. We have previously recommended Laurie Ross to others and will continue to do so.

Reply from Laurie Ross:

Thank you Martin for such a fantastic review. Christine and Alistair will be over the moon to hear this. We pride ourselves on supporting our customers through every step of their claim. June

Aileen Batchelor - 5 months ago

Excellent service and communication throughout the process. Thank you.

Reply from Laurie Ross:

Thank you Aileen for taking time to review our in house Claims Team. We are very happy to have received 5 stars!. June

Brian Hughes - 5 months ago

Brilliant fast service !! Repairs where spot on and the service is second to none FIRST CLASS

Reply from Laurie Ross:

Thank you Brian for the review of our Claims Team. We are delighted to hear this. June

Gordon Irving - 7 months ago

I would like to take this opportunity to say a very big thank you to Christine Boyle in the shettleston branch who has done an outstanding first class job looking after my non fault claim, within one hour of reporting my claim to Christine i received two phone calls, one from the loss adjuster to make an appointment with myself and the other call to arrange a replacement car, my car was picked up from my house and dropped off again after the repair, all while i went on holiday Also like to say a very big thank you to Melanie at the Rutherglen office who has looked after my renewal for a number of years and always finding the best deal for myself Thank you Christine and Melanie for your five star service Gordon Irving

Reply from Laurie Ross:

Thank you so much for the great review. We are over the moon to hear this. I will pass your lovely comments over to Melanie and Christine. June

James Timmons - 7 months ago

I want to take this opportunity to express my thanks and gratitude to Christine and the Glasgow team for fighting my corner. I always felt that I was being supported throughout and I believe that without them I would not have won this dispute. 10 star treatment.

Reply from Laurie Ross:

Thank you very much for your great feedback. We are delighted to hear this. June

Paul Hepburn - 8 months ago

I deal with the paisley branch and I find everyone of the staff brilliant today I dealt with Sarah and Maureen 5 out of 5 stars 🌟

Reply from Laurie Ross:

Thank you for taking the time to review our Claims Team. June

Stephen Sheridan - 9 months ago

The claims team done another fantastic job with my claim. I honestly feel very confident in Laurie Ross dealing with me. And in the job they do for customers.

Reply from Laurie Ross:

Thank you Stephen for the taking time to review our Claims Team. We are delighted to hear this and will pass your kind words over to the team. June

Michael J Robertson - 9 months ago

Excellent customer service from Christine at your shettleston branch helped every step of the way with my non fault claim

Reply from Laurie Ross:

Thank you Michael for the great review of our Claims Team. Christine will be delighted to hear this. June

Carol Mcfarlane - 9 months ago

EXCELLENT CUSTOMER SERVICE

Reply from Laurie Ross:

We really appreciate you taking the time to review our Claims Team Carol. Thank you! June

Malcolm Fraser - 9 months ago

yes I'm very happy with the service I got from laurieross .Im just waiting to get my loss of earnings back. i have been with use for a long time and always happy with the staff .always friendly easy to talk to and very helpful. thanks Malcolm fraser

Reply from Laurie Ross:

Thank you Malcolm for the fantastic review of our Claims Team. They will appreciate your kind words. June

David Pate - 10 months ago

I would like to thank Laura McCafferty, Amanda boyd and Christine Boyle for all there da and all there help with my claim especially during one of the most stressful and busy times of the year there all when above and beyond my expectations giving me advice and keeping on top of everything to make sure it all went as smoothly as possible. Thanks again ladies top team.

Reply from Laurie Ross:

Thank you for the amazing review David! The girls will be over the moon with your feedback. We are glad we could help! June

Andrew Fawcett - 11 months ago

Excellent customer service Couldn't ask for anything better

Reply from Laurie Ross:

Thank you Andrew for taking the time to review our Claims Team! We will pass your comments to them. June

James Lees - 1 year ago

Had to process a car claim for my old father which with the help of Laurie Ross was completed very quickly with no hassle.Regards,

Reply from Laurie Ross:

Thanks you James for giving us feedback. We will pass this over to the team. June

Paul Burt - 1 year ago

Very efficient service. Worked well with my claim

Reply from Laurie Ross:

Thank you Paul for taking time to give our claims team feedback. They will be very happy to hear this. June

Eleanor White - 1 year ago

Service was fantastic, one fone call is all it took from me to Laurie Ross for them to take over and deal with my claim , getting my car fixrd , and me getting a courtesy car without delay or stress to me , staff are so lovely and helpful any time u fone them , would sincerely recommend Laurie Ross xx

Reply from Laurie Ross:

Thank you Eleanor for the fantastic review, Our Claims Team will be delighted to hear this! June

Ann Lynn - 1 year ago

Thanks to Christine in the Shettlleston office for handling my claim. She kept me informed every step of the claim. The third party refused to report the claim but Christine did not give up and my claim was settled very efficiently. Definitely 5 stars

Reply from Laurie Ross:

Thank you Ann for the great feedback! We are delighted to see that you have gave us 5 stars. June

Troy Haig - 1 year ago

Reply from Laurie Ross:

Thank you Troy for the 5 stars! June

Douglas Cowan - 1 year ago

Fast and efficient service.First class repair as well. Many thanks to Christine Boyle .

Reply from Laurie Ross:

Thank you Douglas for the lovely review. June

David Hillan - 1 year ago

I would like to thank Christine Boyle very very much for her help and information today. I would like to give her 5 stars.

Reply from Laurie Ross:

Thank you David for the 5 star review! I will pass your lovely comments on to our Claims Manager Christine who will be so happy to hear this. June

Ian Anderson - 1 year ago

Excellent service. Excellent communication. Everything dealt with promptly and efficiently . Felt like personal commitment rather than just business.

Reply from Laurie Ross:

Thank you Ian for the amazing review! I am delighted to hear that you think our Claims Team provide an excellent service! June

Sandra Robertson - 1 year ago

Very helpful staff made my experience of making a non fault claim as painless as possible.

Reply from Laurie Ross:

Thank you very much Sandra for taking the time to review our Claims Team. We are so pleased to hear this! June

Patrick Cawley - 1 year ago

Made my dealings with you very easy by basically doing everything for me , thank you

Reply from Laurie Ross:

Thank you Patrick for the 5 star review! Our Claims Team will be happy to hear this. June

Martin Maguire - 1 year ago

My non fault claim was taken care of with a couple of quick phone calls. Car picked up at my home and returned next day fully repaired. Very satisfied with my experience.

Reply from Laurie Ross:

Thank you very much for your lovely review of our Claims Team Martin! June

Thomas Fraser - 1 year ago

Couldn't ask for better service staff fantastic

Reply from Laurie Ross:

Thank you Thomas for the lovely feedback and 5 star rating. June

Ross Cardiff - 1 year ago

Christine in the claims department has been very helpful at every stage of the process.

Reply from Laurie Ross:

Thank you very much Ross for your fantastic feedback. I will pass your comments on to Christine who will be delighted to hear this. June

William McMonagle - 1 year ago

This is the second time I’ve had to use Laurie Ross. And like the first time everything went as smooth as possible. Kept me in touch every step of the. Process was flawless and hassle free. Your customer service is second to none. A.C. Taylor also deserve a mention between both companies your the best. More companies should take notice of what a good customer service really is. Thank you all involved. W McMonagle

Reply from Laurie Ross:

Thank you very much William for your fantastic feedback. I will pass your lovely comments over to our Claims Team who will be delighted to hear this. June

Scott Fulton - 1 year ago

Brilliant from christine

Reply from Laurie Ross:

Thank you so much Scott for your feedback. June

Davidneish - 1 year ago

Quality staff very professional. And most importantly have a sense of humour .

Reply from Laurie Ross:

Thank you so much for your 5 star rating and review of our Claims Team. They will be delighted to hear this. June

Hazel Coleman - 1 year ago

Christine Boyle the woman who dealt with my claim was amazing. Very friendly and helpful. Thank you Christine for the great service x

Reply from Laurie Ross:

Thank you Hazel for your 5 star rating and your lovely comments. We are delighted. June

John Miller - 1 year ago

Christine couldnt have done more for me if she had tried ,easy to talk to on the phone and she basically did everything for me ,first class service

Reply from Laurie Ross:

Thank you so much John for your amazing feedback. We are delighted and will pass your lovely comments over to Christine. June

William Bradley - 1 year ago

Could not have been treated any better! Delighted

Reply from Laurie Ross:

Thank you William for your 5 star rating and your lovely comments. June

Michael Cusack - 1 year ago

Christine was very helpful. Kept me informed and up to date with details regarding my car. I appreciate everything she did for me

Reply from Laurie Ross:

Thank you so much Michael for your feedback. We are delighted. June

Mrs Lesley Garvie - 1 year ago

My claim was dealt with very promptly and the staff I spoke with were fantastic.

Reply from Laurie Ross:

Thank you Lesley for taking time to review our Claims Team. We are delighted that you found our team fantastic! They will be over the moon to hear this. June

Ian Anderson - 1 year ago

Very happy with service from everyone I dealt with. Communication great.

Reply from Laurie Ross:

Thank you very much Ian for taking time to review our Claims Team. I will pass your lovely comments over to the team who I am sure will be delighted. June

Elizabeth Britton - 2 years ago

Pleased with the way in which Christine kept me up to date with everything that was happening. Staff were all very polite, professional and friendly.

Reply from Laurie Ross:

Thanks You Elizabeth for taking time to give us feedback. June

Tracey Green - 2 years ago

Very happy with the efficient and prompt service received from Alistair. Nothing was too much trouble. First class service. Thank you

Reply from Laurie Ross:

Thank you Tracey for taking time to give us such great feedback. I will pass your comments over to Alistair who will be delighted. June

Alan Carberry - 2 years ago

A very fast and efficient service that took a lot of stress out of a very stressful situation.

Reply from Laurie Ross:

Thank you Alan for taking time to give us such great feedback. June

Mr David Mcelwee - 2 years ago

Christine at the claims department made it all straightforward .ive never claimed for anything before and was unsure how to proceed so her help was invaluable.she kept us informed at every stage.well done christine at laurie ross

Reply from Laurie Ross:

Thank you David for taking time to give us such great feedback. I will pass your comments over to Christine who will be delighted. June

Sabir Javid - 2 years ago

Very happy with the prompt service and also the calls checking up with me at every stage to make sure everything was going smoothly. Very happy with the service and the speed of the claim. Also very happy with taking all my headache of processing the claim. Staff very friendly. Great service. Keep it up!!!

Reply from Laurie Ross:

Thank you Sabir for taking time to give us such great feedback. I will pass your comments over to our Claims Team who will be delighted. June

James Lochrie - 2 years ago

Claims team gave me first class service from start to finish. Nothing was too much trouble, I couldn't ask for anything more. I have used Laurie Ross for many years and would not hesitate to recommend them.

Reply from Laurie Ross:

Thank you James, our claims team will be delighted. June

Iain Jack - 2 years ago

Christine and Alistair were excellent dealing with my claim, it was a long process but they got there in the end. Thanks again for your hard work. Iain

Reply from Laurie Ross:

Thank you Iain for taking time to give us such great feedback. I will pass your comments over to Christine and Alistair who will be delighted to hear this. June

Allan Inches - 2 years ago

I have been using Laurie Ross for years always great service and go that extra mile for there customers

Reply from Laurie Ross:

Thank you Allan, Christine and Alistair in our Claims Team will be delighted with your feedback. June

Gillian Bratton - 2 years ago

I can’t thank Christine and Alistair in the claims team enough for all the work they put into my claim. It was a long drawn out process which seemed to take forever but they took care of everything for me and always gave me regular updates on their progress. Thank you.

Reply from Laurie Ross:

Thank you very much Gillian for your feedback Christine and Alistair will be over the moon with your comments. Its great to know we are doing a good job. June

William Mcmonagle - 2 years ago

Service was fast and efficient. More importantly because it was my taxi and it needs to be on the road 24/7. Repaired in less then a week first class

Reply from Laurie Ross:

Thank you William for giving our Claim Team such great feedback. We understand how important this is to taxi drivers and we do everything we can to get you back on the road as quickly as possible. June

Iain Hutchinson - 2 years ago

Christine was excellent dealing with me nothing was a hassle for her and the body shop were first class

Reply from Laurie Ross:

Thank you very much Ian for taking time to give us 5 star feedback. Our Claims Team will be over the moon to hear this. June

Louise Craig - 2 years ago

I had great service from Christine at Laurie Ross and A.C. Taylor Bodyshop can't fault it x

Reply from Laurie Ross:

Thanks Louise for taking time to give us feedback. Christine is delighted to hear this and I will also pass your kind comments to A C Taylor. June

Henry Beverstock - 2 years ago

Fast,efficient & very professional.

Reply from Laurie Ross:

Thank you Henry for taking time to give us feedback on your claim. June.

Mark Walker - 2 years ago

Fantastic service from the claims department from start to finish, thank you ?

Reply from Laurie Ross:

Thank you Mark for taking time to leave us such great feedback. Our Claims Team will be delighted to hear this. June