Our Branches

Laurie Ross is a local insurance broker and we only deal face-to-face or on the telephone with our customers. We want to speak to you to ensure we recommend the product that exactly meets your needs, at the most competitive price.

Please call your nearest branch.

Business Insurance

Tel: 0141 259 0088

7 Buchanan Street, 6th Floor, Glasgow G1 3HL

commercial@laurieross.com
Business branch manager photo
Gregg Ross
Commercial Director

Meet our Business Team

Audrey Morris

Audrey Morris

Jenny Gillespie

Jenny Gillespie

Stacy Butler

Stacy Butler

Oakwood Medical Practice - 3 weeks ago

Very helpful, very prompt a very good service given. Staff member Stacy very polite and helpful overall a good service

Reply from Laurie Ross:

Thank you for taking time to give us feedback. We will pass your comments over to Stacy who will be delighted. June

Libby Fox - 3 weeks ago

The team are very helpful and friendly can't do enough

Reply from Laurie Ross:

Thank you very much for lovely words Libby, we are delighted to get 5 stars! June

Inverclyde/ Glenaden Taxis - 1 month ago

couldn't be happier with service provided thanks every one

Reply from Laurie Ross:

Thank you very much for taking time to give us feedback. Our Paisley Team will be delighted to get 5 stars! June

Laura Curran - 1 month ago

I have been using Laurie Ross Cumbernauld for many many years for my car insurance and house and contents insurance. The staff are absolutely fantastic both friendly and professional. They spend time talking over the policies and using their knowledge and skills to assist and support especially if there has been changes to circumstances. The staff are very eager and enthusiastic to help with any enquires I’ve had and always phone when things need updating. They take the pressure off of me by doing all the hard work ! Thank You !

Reply from Laurie Ross:

Thank you very much Laura for giving us 5 stars and such a lovely review. Our Cumbernauld team will be very happy to hear this. June

Ek Rutherglen - 2 months ago

Fantastic staff and service

Reply from Laurie Ross:

Thank you for your feedback. Our Rutherglen Branch will appreciate this. June

Cumbernauld

Tel: 01236 737277

59 Main St, Cumbernauld,
Glasgow G67 2RT

cumbernauld@laurieross.com
Cumbernauld branch manager photo
Carol Gray
Branch Manager

Meet our Cumbernauld Team

Gemma

Gemma

Kelly

Kelly

Andy

Andy

Des Connor - 3 weeks ago

Painless !

Reply from Laurie Ross:

Thank you for your feedback Des. June

Stewart Wilson - 3 weeks ago

Local company that deliver excellent friendly customer service. Answers phone promptly without being left in a queue. Everything done for you.

Reply from Laurie Ross:

Thank you very much for the lovely words Stewart, our Cumbernauld team will be delighted to hear this. June

Jane Smith - 4 weeks ago

Service is absolutely brilliant girls are so pleasant and helpful I have recommended friends to use Laurie Ross

Reply from Laurie Ross:

Thank you very much for lovely words Jane, also thank you for recommending us, we are delighted to hear this. June

Valerie Nicol - 1 month ago

Excellent service as always. Thank you

Reply from Laurie Ross:

Thank you for your feedback Valerie. June

Diana Morgan - 1 month ago

Kelly was polite and efficient as always. A pleasure to deal with.

Reply from Laurie Ross:

Kelly will be so pleased to hear this. Thank you. June

Hamilton

Tel: 01698 891547

10A Gateside St, Hamilton ML3 7JG

hamilton@laurieross.com
Hamilton branch manager photo
Craig Baillie
Branch Manager

Meet our Hamilton Team

Laura

Laura

Amanda

Amanda

Kathy - Accounts

Kathy - Accounts

Lynne - Accounts

Lynne - Accounts

Jim Kelly - 1 week ago

As always 10 out of 10

Reply from Laurie Ross:

We are so happy to hear this Jim. Thank you very much. June

Richard Clark - 1 week ago

Amanda Boyd was absolutely amazing helped me out nothing was to much of a hassle have recommended her to all my friends and family

Reply from Laurie Ross:

Amanda will be over the moon to hear this Richard. Thank you very much for recommending us. June

Richard Bismark - 3 weeks ago

Have been using this branch for 8yrs now. They always get me a good price and their customer service has been excellent.

Reply from Laurie Ross:

Thank you for the review of our Hamilton Branch Richard. They will be so pleased to hear this. June

Janice Simm - 3 weeks ago

Providing a great service, staff very friendly, and helpful. Been a customer for many years and will continue to do so.

Reply from Laurie Ross:

Our Hamilton Branch will be over the moon to hear this Janice. Thank you very much. June

Fiona Laird - 3 weeks ago

Excellent & very helpful service. Thanks

Reply from Laurie Ross:

Thank you for your lovely comments Fiona. June

Partick

Tel: 0141 946 1111

255 Dumbarton Rd,
Glasgow G11 6AB

partick@laurieross.com
Partick branch manager photo
Louise Beith
Branch Manager

Meet our Partick Team

Matthew

Matthew

Gillian

Gillian

Neil

Neil

Maureen Coleman - 1 week ago

Louise has always been very helpful as friendly i have no complaints thanks

Reply from Laurie Ross:

Louise will be so happy to hear this Maureen. Thank you. June

William Paul - 1 week ago

Louise offered an excellent service which I was delighted with when renewing my policy . I was glad that I got Louise as another member of staff did not return my calls despite 2 messages left for the person to contact me .

Reply from Laurie Ross:

Thank you for taking the time to give us feedback William. Apologies your experience was less than 5 star. We will pass your feedback to our Ops Manager for her to identify why this happened. June

James McDermot - 3 weeks ago

Super efficient system, delivered by friendly staff steering one through the insurance renewal process.

Reply from Laurie Ross:

Thank you for the fantastic feedback James. June

Brian O'Loughlin - 3 weeks ago

I dealt with various members of the team who were all courteous and professional

Reply from Laurie Ross:

Thank you for the review of our Partick Branch Brian. We appreciate your kind words. June

Gordon Kerr - 4 weeks ago

Excellent service.Fast and efficient.

Reply from Laurie Ross:

Thank you very much for giving us 5 stars Gordon, our Partick team will be delighted to hear this. June

Paisley

Tel: 0141 848 7300

20 Causeyside St,
Paisley PA1 1UN

paisley@laurieross.com
Paisley branch manager photo
Maureen Paterson
Branch Manager

Meet our Paisley Team

Sarah McLaughlin

Sarah McLaughlin

Audrey McCormack

Audrey McCormack

Nicola Karanikki

Nicola Karanikki

Jane Hannigan - 1 week ago

Very pleased with the customer service I received very efficient and friendly

Reply from Laurie Ross:

Thank you for your feedback Jane. We are delighted to hear this. June

Neil Cummlng - 1 week ago

Nice people

Reply from Laurie Ross:

Thank you for your feedback Neil. June

Brian Williamson - 1 week ago

I've been with the Paisley branch for a number of years now and I can't say enough good things about the staff there, they totally look after all my insurance needs, from my three taxis, my private car and my caravan, they are so helpful and friendly.

Reply from Laurie Ross:

Thank you Brian we are over the moon to hear this. I will pass your lovely comments on to our Paisley Branch. June

Chris - 3 weeks ago

excellent service

Reply from Laurie Ross:

We are happy to hear this Chris. Thank you. June

Christopher Ganly - 3 weeks ago

Competative and easy renewal. Everything explained in a way you understand..great service.

Reply from Laurie Ross:

Thank you Christopher for your kind words, our Paisley Branch will be so happy to hear this. June

Rutherglen

Tel: 0141 643 2131

249 Main St, Rutherglen,
Glasgow G73 2HN

rutherglen@laurieross.com
Rutherglen branch manager photo
Eileen Knox
Branch Manager

Meet our Rutherglen Team

Melanie

Melanie

Clair

Clair

Elaine

Elaine

Jackie

Jackie

David Taggart - 3 weeks ago

Good professional service. Not the cheapest quote available, but it included all the add ons I would expect at a reasonable cost.

Reply from Laurie Ross:

Thank you for your feedback David. June

Patricia Caldwell - 3 weeks ago

Friendly, knowledgeable and efficient staff.

Reply from Laurie Ross:

Our Rutherglen Branch will be delighted to hear this Patricia. Thank you very much. June

Gerard Fox - 3 weeks ago

Friendly and professional.

Reply from Laurie Ross:

Thank you Gerard our Rutherglen Branch will be so pleased to hear this. June

Shahid - 3 weeks ago

So for I am happy still don’t understand the drive I have add in my policy very experience still have to pay £350 extra

Reply from Laurie Ross:

Thank you very much for your feedback Mr Shahid, we will get the branch to make contact with you today to explain why there is an additional charge for adding your new driver. June

James Baxter - 3 weeks ago

As always, a problem free transaction. A pleasure.

Reply from Laurie Ross:

Thank you very much for lovely words James, the pleasure is ours. June

Shettleston

Tel: 0141 778 5311

1261-1265 Shettleston Rd,
Glasgow G32 7NG

shettleston@laurieross.com
Shettleston branch manager photo
Wendy Agnew
Branch Manager

Meet our Shettleston Team

Daniel

Daniel

Beckie

Beckie

Sharon

Sharon

Audrey - Business Insurance

Audrey - Business Insurance

Stacy - Business Insurance

Stacy - Business Insurance

Moira Gess - 3 weeks ago

Good service as always

Reply from Laurie Ross:

Thank you for your feedback Moira, June

Evelyn Wilson - 4 weeks ago

Excellent service from Daniel, made everything so easy and straightforward, thanks again.

Reply from Laurie Ross:

Thank you very much for giving us 5 stars Evelyn, Daniel will be delighted to hear this. June

Michael Robertson - 4 weeks ago

Cheaper than last year

Reply from Laurie Ross:

Thank you very much for giving us 5 stars Michael! June

John Percy - 1 month ago

The staff are always polite and helpful and get you the best quote they can I’ve been with them for for years and will continue to do so

Reply from Laurie Ross:

Thank you for the lovely review John. We are so happy to hear this. June

Robert Semple - 1 month ago

I have been with the shettleston branch for a very long time now always courteous and helpful so there is no need to look anywhere else

Reply from Laurie Ross:

Our Shettleston Branch will be so pleased to hear this. Thank you Robert. June

Claims Team

Tel: 0141 266 0007

1261-1265 Shettleston Rd, Glasgow G32 7NG

claims@laurieross.com
Claims branch manager photo
Christine Boyle
Claims Manager

Meet our Claims Team

Alistair Stewart

Alistair Stewart

Martin Hogg - Hampden Cars Ltd - 2 months ago

We have a large private hire/taxi fleet through Laurie Ross, as well as commercial policies. Christine and Alistair at Laurie Ross deal with all of our non fault claims and the service is second to none! We always have open lines of communication throughout each claim, which is extremely important to us. We have previously recommended Laurie Ross to others and will continue to do so.

Reply from Laurie Ross:

Thank you Martin for such a fantastic review. Christine and Alistair will be over the moon to hear this. We pride ourselves on supporting our customers through every step of their claim. June

Aileen Batchelor - 3 months ago

Excellent service and communication throughout the process. Thank you.

Reply from Laurie Ross:

Thank you Aileen for taking time to review our in house Claims Team. We are very happy to have received 5 stars!. June

Brian Hughes - 3 months ago

Brilliant fast service !! Repairs where spot on and the service is second to none FIRST CLASS

Reply from Laurie Ross:

Thank you Brian for the review of our Claims Team. We are delighted to hear this. June

Gordon Irving - 5 months ago

I would like to take this opportunity to say a very big thank you to Christine Boyle in the shettleston branch who has done an outstanding first class job looking after my non fault claim, within one hour of reporting my claim to Christine i received two phone calls, one from the loss adjuster to make an appointment with myself and the other call to arrange a replacement car, my car was picked up from my house and dropped off again after the repair, all while i went on holiday Also like to say a very big thank you to Melanie at the Rutherglen office who has looked after my renewal for a number of years and always finding the best deal for myself Thank you Christine and Melanie for your five star service Gordon Irving

Reply from Laurie Ross:

Thank you so much for the great review. We are over the moon to hear this. I will pass your lovely comments over to Melanie and Christine. June

James Timmons - 5 months ago

I want to take this opportunity to express my thanks and gratitude to Christine and the Glasgow team for fighting my corner. I always felt that I was being supported throughout and I believe that without them I would not have won this dispute. 10 star treatment.

Reply from Laurie Ross:

Thank you very much for your great feedback. We are delighted to hear this. June