Laurie Ross is a local insurance broker and we only deal face-to-face or on the telephone with our customers. We want to speak to you to ensure we recommend the product that exactly meets your needs, at the most competitive price.
Please call your nearest branch.
7 Buchanan Street, 6th Floor, Glasgow G1 3HLcommercial@laurieross.com
Meet our Business Team
Very helpful, very prompt a very good service given. Staff member Stacy very polite and helpful overall a good service
Thank you for taking time to give us feedback. We will pass your comments over to Stacy who will be delighted. June
The team are very helpful and friendly can't do enough
Thank you very much for lovely words Libby, we are delighted to get 5 stars! June
couldn't be happier with service provided thanks every one
Thank you very much for taking time to give us feedback. Our Paisley Team will be delighted to get 5 stars! June
I have been using Laurie Ross Cumbernauld for many many years for my car insurance and house and contents insurance. The staff are absolutely fantastic both friendly and professional. They spend time talking over the policies and using their knowledge and skills to assist and support especially if there has been changes to circumstances. The staff are very eager and enthusiastic to help with any enquires I’ve had and always phone when things need updating. They take the pressure off of me by doing all the hard work ! Thank You !
Thank you very much Laura for giving us 5 stars and such a lovely review. Our Cumbernauld team will be very happy to hear this. June
Fantastic staff and service
Thank you for your feedback. Our Rutherglen Branch will appreciate this. June
59 Main St, Cumbernauld,
Glasgow G67 2RT
Meet our Cumbernauld Team
Thank you for your feedback Des. June
Local company that deliver excellent friendly customer service. Answers phone promptly without being left in a queue. Everything done for you.
Thank you very much for the lovely words Stewart, our Cumbernauld team will be delighted to hear this. June
Service is absolutely brilliant girls are so pleasant and helpful I have recommended friends to use Laurie Ross
Thank you very much for lovely words Jane, also thank you for recommending us, we are delighted to hear this. June
Excellent service as always. Thank you
Thank you for your feedback Valerie. June
Kelly was polite and efficient as always. A pleasure to deal with.
Kelly will be so pleased to hear this. Thank you. June
10A Gateside St, Hamilton ML3 7JGhamilton@laurieross.com
Meet our Hamilton Team
Kathy - Accounts
Lynne - Accounts
As always 10 out of 10
We are so happy to hear this Jim. Thank you very much. June
Amanda Boyd was absolutely amazing helped me out nothing was to much of a hassle have recommended her to all my friends and family
Amanda will be over the moon to hear this Richard. Thank you very much for recommending us. June
Have been using this branch for 8yrs now. They always get me a good price and their customer service has been excellent.
Thank you for the review of our Hamilton Branch Richard. They will be so pleased to hear this. June
Providing a great service, staff very friendly, and helpful. Been a customer for many years and will continue to do so.
Our Hamilton Branch will be over the moon to hear this Janice. Thank you very much. June
Excellent & very helpful service. Thanks
Thank you for your lovely comments Fiona. June
255 Dumbarton Rd,
Glasgow G11 6AB
Meet our Partick Team
Louise has always been very helpful as friendly i have no complaints thanks
Louise will be so happy to hear this Maureen. Thank you. June
Louise offered an excellent service which I was delighted with when renewing my policy . I was glad that I got Louise as another member of staff did not return my calls despite 2 messages left for the person to contact me .
Thank you for taking the time to give us feedback William. Apologies your experience was less than 5 star. We will pass your feedback to our Ops Manager for her to identify why this happened. June
Super efficient system, delivered by friendly staff steering one through the insurance renewal process.
Thank you for the fantastic feedback James. June
I dealt with various members of the team who were all courteous and professional
Thank you for the review of our Partick Branch Brian. We appreciate your kind words. June
Excellent service.Fast and efficient.
Thank you very much for giving us 5 stars Gordon, our Partick team will be delighted to hear this. June
20 Causeyside St,
Paisley PA1 1UN
Meet our Paisley Team
Very pleased with the customer service I received very efficient and friendly
Thank you for your feedback Jane. We are delighted to hear this. June
Thank you for your feedback Neil. June
I've been with the Paisley branch for a number of years now and I can't say enough good things about the staff there, they totally look after all my insurance needs, from my three taxis, my private car and my caravan, they are so helpful and friendly.
Thank you Brian we are over the moon to hear this. I will pass your lovely comments on to our Paisley Branch. June
We are happy to hear this Chris. Thank you. June
Competative and easy renewal. Everything explained in a way you understand..great service.
Thank you Christopher for your kind words, our Paisley Branch will be so happy to hear this. June
249 Main St, Rutherglen,
Glasgow G73 2HN
Meet our Rutherglen Team
Good professional service. Not the cheapest quote available, but it included all the add ons I would expect at a reasonable cost.
Thank you for your feedback David. June
Friendly, knowledgeable and efficient staff.
Our Rutherglen Branch will be delighted to hear this Patricia. Thank you very much. June
Friendly and professional.
Thank you Gerard our Rutherglen Branch will be so pleased to hear this. June
So for I am happy still don’t understand the drive I have add in my policy very experience still have to pay £350 extra
Thank you very much for your feedback Mr Shahid, we will get the branch to make contact with you today to explain why there is an additional charge for adding your new driver. June
As always, a problem free transaction. A pleasure.
Thank you very much for lovely words James, the pleasure is ours. June
1261-1265 Shettleston Rd,
Glasgow G32 7NG
Meet our Shettleston Team
Audrey - Business Insurance
Stacy - Business Insurance
Good service as always
Thank you for your feedback Moira, June
Excellent service from Daniel, made everything so easy and straightforward, thanks again.
Thank you very much for giving us 5 stars Evelyn, Daniel will be delighted to hear this. June
Cheaper than last year
Thank you very much for giving us 5 stars Michael! June
The staff are always polite and helpful and get you the best quote they can I’ve been with them for for years and will continue to do so
Thank you for the lovely review John. We are so happy to hear this. June
I have been with the shettleston branch for a very long time now always courteous and helpful so there is no need to look anywhere else
Our Shettleston Branch will be so pleased to hear this. Thank you Robert. June
1261-1265 Shettleston Rd, Glasgow G32 7NGclaims@laurieross.com
Meet our Claims Team
We have a large private hire/taxi fleet through Laurie Ross, as well as commercial policies. Christine and Alistair at Laurie Ross deal with all of our non fault claims and the service is second to none! We always have open lines of communication throughout each claim, which is extremely important to us. We have previously recommended Laurie Ross to others and will continue to do so.
Thank you Martin for such a fantastic review. Christine and Alistair will be over the moon to hear this. We pride ourselves on supporting our customers through every step of their claim. June
Excellent service and communication throughout the process. Thank you.
Thank you Aileen for taking time to review our in house Claims Team. We are very happy to have received 5 stars!. June
Brilliant fast service !! Repairs where spot on and the service is second to none FIRST CLASS
Thank you Brian for the review of our Claims Team. We are delighted to hear this. June
I would like to take this opportunity to say a very big thank you to Christine Boyle in the shettleston branch who has done an outstanding first class job looking after my non fault claim, within one hour of reporting my claim to Christine i received two phone calls, one from the loss adjuster to make an appointment with myself and the other call to arrange a replacement car, my car was picked up from my house and dropped off again after the repair, all while i went on holiday Also like to say a very big thank you to Melanie at the Rutherglen office who has looked after my renewal for a number of years and always finding the best deal for myself Thank you Christine and Melanie for your five star service Gordon Irving
Thank you so much for the great review. We are over the moon to hear this. I will pass your lovely comments over to Melanie and Christine. June
I want to take this opportunity to express my thanks and gratitude to Christine and the Glasgow team for fighting my corner. I always felt that I was being supported throughout and I believe that without them I would not have won this dispute. 10 star treatment.
Thank you very much for your great feedback. We are delighted to hear this. June