Laurie Ross is a local insurance broker and we only deal face-to-face or on the telephone with our customers. We want to speak to you to ensure we recommend the product that exactly meets your needs, at the most competitive price.
Please call your nearest branch.
59 Main St, Cumbernauld,
Glasgow G67 2RT
Meet our Cumbernauld Team
Very efficient and quick to give me a quote for my 2 cars.
Thank you for the review of our Cumbernauld Branch. June
Very happy with the professional services and the friendly staff are a credit
Thank you Peter for the lovely review of our Cumbernauld Branch. June
Very friendly and helpful with a professional set up that’s why I keep going back , had a non fault claim recently and sorted out professionally. I am a self employed taxi owner
Thank you very for for the fantastic review. We are delighted to hear this. June
Although early morning the girls served with a smile on their face and made me feel as if I was important. Keep up the good work .Not enough of this these days.l
Thank you John for leaving us 5 star feedback. You are very important to us!. The Cumbernauld Team will be delighted to hear this. June
Good price good service
Thank you David for reviewing our Cumbernauld Branch. June
10A Gateside St, Hamilton ML3 7JGhamilton@laurieross.com
Meet our Hamilton Team
Kathy - Accounts
Lynne - Accounts
Staff always very efficient friendly and willing to help with whatever my needs never had any problems thanks
Thank you John for the lovely review of our Hamilton Branch. June
A very satisfactory experience in renewing my insurance.
Thank you Gerry for your feedback. June
The staff at Hamilton are first class and always very professional .I'm a very happy customer !
Our Hamilton Branch will be delighted to hear this Gerard. Thank you! June
Not sure why I’m the Hamilton branch when I live in paisley but all the staff in Hamilton that I’ve ever dealt with are fantastic
Thank you Nichola for the lovely review of our Hamilton Branch. June
Great service, helpful staff, highly recommended.
We are so happy to hear that you would recommend us Raja. Thank you! June
255 Dumbarton Rd,
Glasgow G11 6AB
Meet our Partick Team
Always very courteous and go out of their way to get the best deal they can for me and my family. Have been with them for years and would recommend them to anyone wanting good honest service.
Thank you Deirdre for the fantastic review. We are so happy to hear that your would recommend us. June
Great service especially Neil very attentive to my needs nice staff all together
Neil will be so pleased to hear this Morton. Thank you. June
Laurieross made it so easy to insure house 5 stars
Thank you for the 5 stars Elizabeth! June
Simple and easy renewal of car insurance. Friendly and courteous staff.
Thank you David for the review of our Partick Branch. June
Excellent service. After one phone call I was insured (Car and Home) without the stress usually associated with time spent on laborious research . Very helpful, courteous staff.
Thank you for leaving us 5 star feedback. We are very happy to hear we made everything stress free for you! June
20 Causeyside St,
Paisley PA1 1UN
Meet our Paisley Team
Great service as usual arranging my sons travel insurance
Thank you Richard for taking the time to give us feedback. June
Great service had my insurance in no time. Great job
We are delighted to hear this Michael. Thank you! June
everyone in the Paisley office is friendly and always available if I have any queries.
Thank you for the review of our Paisley Branch Kevin. June
Hi thereFrom my initial call straight through to Sarah about private taxi insurance I knew I’d came to the right place. It’s my 1st year taking taxi insurance and I had a lot to learn on answering the questions and finding out what I needed. Sarah guided me through all that and completely went the extra mile to get me my bonus off even when the Insurance Centre weren’t playing ball in sending a one line “no claim” email Sarah managed to get it sorted out with the insurance company ! When I came in to complete the deal all the girls were very friendly and I feel really comfortable to come back in if (touch wood I don’t) need to claim. I liked thst your Scottish and local and I’m not dealing with a web site ! Thank you
Thank you Lynne for the amazing review! Sarah will be over the moon to hear this. We appreciate your lovely comments. Thank you. June
friendly service, well organised and comprehensive
Thank you Robert for leaving us 5 star feedback. We will pass your lovely comments over to our Paisley Team. June
249 Main St, Rutherglen,
Glasgow G73 2HN
Meet our Rutherglen Team
Have always found branch staff very helpful
Our Rutherglen Branch will be so happy to hear this Arlene. Thank you! June
Good service good quotation renewed for next year thank you🚐🚙😎
Thank you for the review of our Rutherglen Branch. June
Excellent service, have had Laurie Ross deal with my taxi insurance for over 10 years now, never had any issues with them.
Thank you for the fantastic review Barry! We are so happy to hear this. June
Fantastic service from Melanie from first point of contact to last. Would definitely recommend you to family and friends. Thanks a million. John Coyne GTL
Melanie will be so happy to hear this John. We are so pleased to hear that you would recommend us! June
Great customer service as always. Great communication at all stages of my renewal, recommended a great product and the price was very competitive.
Thank you Anthony for the great review. We are delighted to hear this. June
1261-1265 Shettleston Rd,
Glasgow G32 7NG
Meet our Shettleston Team
Audrey - Business Insurance
Stacy - Business Insurance
I have to say that i have the most tremendous service from Beckie Dewar based in the Shettleston Office.I was on-boarding with a major client last week in London and Beckie was instrumental in providing me with the requisite insurance certificates i needed, in super quick time.Today i have now on-boarded with that client, but had to extend my insurances, Beckie arranged it for me, again in super quick time - and at no extra costs.What a service! Very, very impressed.I will know be recommending Laurie Ross to all my business associates.John Director McCreadie & Hughes Ltd
Beckie will be over the moon to hear this! Thank you for your great feedback. June
Excellent service, The staff are extremely professional, helpful and friendly. Sharon was great.
Sharon will be so happy to hear this. Thank you! June
Wendy was amazing at getting me my taxi quote with such short time. She even managed to get the price down.
Wendy will be over the moon to hear this Ryan! Thank you very much. June
2 stars only I'm afraid, solely down to my considerable disappointment at my renewal cost. An increase of this magnitude is hard to take. I was also disappointed that when I asked you to take another look, the quote was reduced, marginally. Would it not be better to quote your best figure at the start? I think this would increase customer confidence. All that said, I remain very happy with the customer service and the helpful and friendly attitude of all the staff. I believe that you only find out how good your broker is when you have a claim. And based on my experience several years ago, your firm passes with high marks!!
Thank you Mr Friel for taking time to give us feedback. We are delighted to hear that you are happy with our branch team and also the high marks for our Claims Team. We do pride ourselves on our service in both these areas. However, we are very sorry to hear we left you disappointed with your renewal price. Even after searching our panel of leading UK insurers and the Branch Manager applying a small discount, we were still unable to meet your price expectations. We hope that you will allow us to quote for you again next year. June
I called following a problem with another insurance company, Wendy Agnew dealt with my enquiry very quickly and efficiently, I now have taken out a new policy for my car insurance, great service, thanks Wendy
Wendy will be delighted to hear this Carolyn. Thank you! June
7 Buchanan Street, 6th Floor, Glasgow G1 3HLcommercial@laurieross.com
Meet our Business Team
Good fast service with no paperwork to handle.
Thank you for the review of our Business Insurance Team. We are so pleased to hear this. June
Brilliant staff, always willing to help and overall nice people
Thank you Chris for your feedback. We are delighted to hear this. June
Big thank you to Stacy for her prompt, efficient and helpful service. We got insured again in a smooth seamless way. Thank you Laurie Ross & Co
Stacy will be so happy to hear this. Thank you very much. June
Good service good price
Thank you for your feedback. June
Fantastic service from staff at Paisley :) with a special mention for the help received from Maureen . Keep up the good work
Thank you for your feedback. Maureen will be delighted to hear this. June
1261-1265 Shettleston Rd, Glasgow G32 7NGclaims@laurieross.com
Meet our Claims Team
Excellent service and communication throughout the process. Thank you.
Brilliant fast service !! Repairs where spot on and the service is second to none FIRST CLASS
Thank you Brian for the review of our Claims Team. We are delighted to hear this. June
I would like to take this opportunity to say a very big thank you to Christine Boyle in the shettleston branch who has done an outstanding first class job looking after my non fault claim, within one hour of reporting my claim to Christine i received two phone calls, one from the loss adjuster to make an appointment with myself and the other call to arrange a replacement car, my car was picked up from my house and dropped off again after the repair, all while i went on holiday Also like to say a very big thank you to Melanie at the Rutherglen office who has looked after my renewal for a number of years and always finding the best deal for myself Thank you Christine and Melanie for your five star service Gordon Irving
Thank you so much for the great review. We are over the moon to hear this. I will pass your lovely comments over to Melanie and Christine. June
I want to take this opportunity to express my thanks and gratitude to Christine and the Glasgow team for fighting my corner. I always felt that I was being supported throughout and I believe that without them I would not have won this dispute. 10 star treatment.
Thank you very much for your great feedback. We are delighted to hear this. June
I deal with the paisley branch and I find everyone of the staff brilliant today I dealt with Sarah and Maureen 5 out of 5 stars 🌟
Thank you for taking the time to review our Claims Team. June