Our Branches

Laurie Ross is a local insurance broker and we only deal face-to-face or on the telephone with our customers. We want to speak to you to ensure we recommend the product that exactly meets your needs, at the most competitive price.

Please call your nearest branch.

Cumbernauld

Tel: 01236 737277

59 Main St, Cumbernauld,
Glasgow G67 2RT

cumbernauld@laurieross.com
Cumbernauld branch manager photo
Carol Gray
Branch Manager

Meet our Cumbernauld Team

Gemma

Gemma

Kelly

Kelly

Andy

Andy

S.hazlett - 1 week ago

Very efficient and quick to give me a quote for my 2 cars.

Reply from Laurie Ross:

Thank you for the review of our Cumbernauld Branch. June

Peter Ferguson - 1 week ago

Very happy with the professional services and the friendly staff are a credit

Reply from Laurie Ross:

Thank you Peter for the lovely review of our Cumbernauld Branch. June

M . Clinton - 3 weeks ago

Very friendly and helpful with a professional set up that’s why I keep going back , had a non fault claim recently and sorted out professionally. I am a self employed taxi owner

Reply from Laurie Ross:

Thank you very for for the fantastic review. We are delighted to hear this. June

John Barclay - 3 weeks ago

Although early morning the girls served with a smile on their face and made me feel as if I was important. Keep up the good work .Not enough of this these days.l

Reply from Laurie Ross:

Thank you John for leaving us 5 star feedback. You are very important to us!. The Cumbernauld Team will be delighted to hear this. June

David Mckellar - 3 weeks ago

Good price good service

Reply from Laurie Ross:

Thank you David for reviewing our Cumbernauld Branch. June

Hamilton

Tel: 01698 891547

10A Gateside St, Hamilton ML3 7JG

hamilton@laurieross.com
Hamilton branch manager photo
Craig Baillie
Branch Manager

Meet our Hamilton Team

Laura

Laura

Amanda

Amanda

Kathy - Accounts

Kathy - Accounts

Lynne - Accounts

Lynne - Accounts

John Barr - 2 days ago

Staff always very efficient friendly and willing to help with whatever my needs never had any problems thanks

Reply from Laurie Ross:

Thank you John for the lovely review of our Hamilton Branch. June

Gerry McGhee - 1 week ago

A very satisfactory experience in renewing my insurance.

Reply from Laurie Ross:

Thank you Gerry for your feedback. June

Gerard Mcgregor - 1 week ago

The staff at Hamilton are first class and always very professional .I'm a very happy customer !

Reply from Laurie Ross:

Our Hamilton Branch will be delighted to hear this Gerard. Thank you! June

Nichola White - 3 weeks ago

Not sure why I’m the Hamilton branch when I live in paisley but all the staff in Hamilton that I’ve ever dealt with are fantastic

Reply from Laurie Ross:

Thank you Nichola for the lovely review of our Hamilton Branch. June

Raja Nawaz - 3 weeks ago

Great service, helpful staff, highly recommended.

Reply from Laurie Ross:

We are so happy to hear that you would recommend us Raja. Thank you! June

Partick

Tel: 0141 946 1111

255 Dumbarton Rd,
Glasgow G11 6AB

partick@laurieross.com
Partick branch manager photo
Louise Beith
Branch Manager

Meet our Partick Team

Matthew

Matthew

Gillian

Gillian

Neil

Neil

Deirdre Eustace - 2 days ago

Always very courteous and go out of their way to get the best deal they can for me and my family. Have been with them for years and would recommend them to anyone wanting good honest service.

Reply from Laurie Ross:

Thank you Deirdre for the fantastic review. We are so happy to hear that your would recommend us. June

Morton Eadie - 1 week ago

Great service especially Neil very attentive to my needs nice staff all together

Reply from Laurie Ross:

Neil will be so pleased to hear this Morton. Thank you. June

Elizabeth Jackson - 1 week ago

Laurieross made it so easy to insure house 5 stars

Reply from Laurie Ross:

Thank you for the 5 stars Elizabeth! June

David Hewings - 1 week ago

Simple and easy renewal of car insurance. Friendly and courteous staff.

Reply from Laurie Ross:

Thank you David for the review of our Partick Branch. June

A. Allison - 3 weeks ago

Excellent service. After one phone call I was insured (Car and Home) without the stress usually associated with time spent on laborious research . Very helpful, courteous staff.

Reply from Laurie Ross:

Thank you for leaving us 5 star feedback. We are very happy to hear we made everything stress free for you! June

Paisley

Tel: 0141 848 7300

20 Causeyside St,
Paisley PA1 1UN

paisley@laurieross.com
Paisley branch manager photo
Maureen Paterson
Branch Manager

Meet our Paisley Team

Sarah McLaughlin

Sarah McLaughlin

Audrey McCormack

Audrey McCormack

Nicola Karanikki

Nicola Karanikki

Richard Cairns - 12 hours ago

Great service as usual arranging my sons travel insurance

Reply from Laurie Ross:

Thank you Richard for taking the time to give us feedback. June

Michael O'Neill - 7 days ago

Great service had my insurance in no time. Great job

Reply from Laurie Ross:

We are delighted to hear this Michael. Thank you! June

Kevin Toogood - 7 days ago

everyone in the Paisley office is friendly and always available if I have any queries.

Reply from Laurie Ross:

Thank you for the review of our Paisley Branch Kevin. June

Lynne Mailer - 1 week ago

Hi thereFrom my initial call straight through to Sarah about private taxi insurance I knew I’d came to the right place. It’s my 1st year taking taxi insurance and I had a lot to learn on answering the questions and finding out what I needed. Sarah guided me through all that and completely went the extra mile to get me my bonus off even when the Insurance Centre weren’t playing ball in sending a one line “no claim” email Sarah managed to get it sorted out with the insurance company ! When I came in to complete the deal all the girls were very friendly and I feel really comfortable to come back in if (touch wood I don’t) need to claim. I liked thst your Scottish and local and I’m not dealing with a web site ! Thank you

Reply from Laurie Ross:

Thank you Lynne for the amazing review! Sarah will be over the moon to hear this. We appreciate your lovely comments. Thank you. June

Robert Mcnaught - 3 weeks ago

friendly service, well organised and comprehensive

Reply from Laurie Ross:

Thank you Robert for leaving us 5 star feedback. We will pass your lovely comments over to our Paisley Team. June

Rutherglen

Tel: 0141 643 2131

249 Main St, Rutherglen,
Glasgow G73 2HN

rutherglen@laurieross.com
Rutherglen branch manager photo
Eileen Knox
Branch Manager

Meet our Rutherglen Team

Melanie

Melanie

Clair

Clair

Elaine

Elaine

Jackie

Jackie

Arlene Maclean - 1 week ago

Have always found branch staff very helpful

Reply from Laurie Ross:

Our Rutherglen Branch will be so happy to hear this Arlene. Thank you! June

Heritage Executive Travel - 1 week ago

Good service good quotation renewed for next year thank you🚐🚙😎

Reply from Laurie Ross:

Thank you for the review of our Rutherglen Branch. June

Barry Johnston - 3 weeks ago

Excellent service, have had Laurie Ross deal with my taxi insurance for over 10 years now, never had any issues with them.

Reply from Laurie Ross:

Thank you for the fantastic review Barry! We are so happy to hear this. June

John Coyne - 3 weeks ago

Fantastic service from Melanie from first point of contact to last. Would definitely recommend you to family and friends. Thanks a million. John Coyne GTL

Reply from Laurie Ross:

Melanie will be so happy to hear this John. We are so pleased to hear that you would recommend us! June

Anthony - 3 weeks ago

Great customer service as always. Great communication at all stages of my renewal, recommended a great product and the price was very competitive.

Reply from Laurie Ross:

Thank you Anthony for the great review. We are delighted to hear this. June

Shettleston

Tel: 0141 778 5311

1261-1265 Shettleston Rd,
Glasgow G32 7NG

shettleston@laurieross.com
Shettleston branch manager photo
Wendy Agnew
Branch Manager

Meet our Shettleston Team

Daniel

Daniel

Beckie

Beckie

Sharon

Sharon

Audrey - Business Insurance

Audrey - Business Insurance

Stacy - Business Insurance

Stacy - Business Insurance

McCreadie & Hughes - 7 days ago

I have to say that i have the most tremendous service from Beckie Dewar based in the Shettleston Office.I was on-boarding with a major client last week in London and Beckie was instrumental in providing me with the requisite insurance certificates i needed, in super quick time.Today i have now on-boarded with that client, but had to extend my insurances, Beckie arranged it for me, again in super quick time - and at no extra costs.What a service! Very, very impressed.I will know be recommending Laurie Ross to all my business associates.John Director McCreadie & Hughes Ltd

Reply from Laurie Ross:

Beckie will be over the moon to hear this! Thank you for your great feedback. June

R Forster - 1 week ago

Excellent service, The staff are extremely professional, helpful and friendly. Sharon was great.

Reply from Laurie Ross:

Sharon will be so happy to hear this. Thank you! June

Ryan - 1 week ago

Wendy was amazing at getting me my taxi quote with such short time. She even managed to get the price down.

Reply from Laurie Ross:

Wendy will be over the moon to hear this Ryan! Thank you very much. June

Sean Friel - 3 weeks ago

2 stars only I'm afraid, solely down to my considerable disappointment at my renewal cost. An increase of this magnitude is hard to take. I was also disappointed that when I asked you to take another look, the quote was reduced, marginally. Would it not be better to quote your best figure at the start? I think this would increase customer confidence. All that said, I remain very happy with the customer service and the helpful and friendly attitude of all the staff. I believe that you only find out how good your broker is when you have a claim. And based on my experience several years ago, your firm passes with high marks!!

Reply from Laurie Ross:

Thank you Mr Friel for taking time to give us feedback. We are delighted to hear that you are happy with our branch team and also the high marks for our Claims Team. We do pride ourselves on our service in both these areas. However, we are very sorry to hear we left you disappointed with your renewal price. Even after searching our panel of leading UK insurers and the Branch Manager applying a small discount, we were still unable to meet your price expectations. We hope that you will allow us to quote for you again next year. June

Carolyn Gregor - 4 weeks ago

I called following a problem with another insurance company, Wendy Agnew dealt with my enquiry very quickly and efficiently, I now have taken out a new policy for my car insurance, great service, thanks Wendy

Reply from Laurie Ross:

Wendy will be delighted to hear this Carolyn. Thank you! June

Business Insurance

Tel: 0141 259 0088

7 Buchanan Street, 6th Floor, Glasgow G1 3HL

commercial@laurieross.com
Business branch manager photo
Gregg Ross
Commercial Director

Meet our Business Team

Audrey Morris

Audrey Morris

Jenny Gillespie

Jenny Gillespie

Stacy Butler

Stacy Butler

Money Wisdom Ltd - 6 days ago

Good fast service with no paperwork to handle.

Reply from Laurie Ross:

Thank you for the review of our Business Insurance Team. We are so pleased to hear this. June

Chris McCormack - 2 weeks ago

Brilliant staff, always willing to help and overall nice people

Reply from Laurie Ross:

Thank you Chris for your feedback. We are delighted to hear this. June

>Black Steele Ltd. Dba Emilie & Co - 3 weeks ago

Big thank you to Stacy for her prompt, efficient and helpful service. We got insured again in a smooth seamless way. Thank you Laurie Ross & Co

Reply from Laurie Ross:

Stacy will be so happy to hear this. Thank you very much. June

Averton Landscapes - 1 month ago

Good service good price

Reply from Laurie Ross:

Thank you for your feedback. June

Glenaden Ltd - 1 month ago

Fantastic service from staff at Paisley :) with a special mention for the help received from Maureen . Keep up the good work

Reply from Laurie Ross:

Thank you for your feedback. Maureen will be delighted to hear this. June

Claims Team

Tel: 0141 266 0007

1261-1265 Shettleston Rd, Glasgow G32 7NG

claims@laurieross.com
Claims branch manager photo
Christine Boyle
Claims Manager

Meet our Claims Team

Alistair Stewart

Alistair Stewart

Aileen Batchelor - 5 days ago

Excellent service and communication throughout the process. Thank you.

Brian Hughes - 2 weeks ago

Brilliant fast service !! Repairs where spot on and the service is second to none FIRST CLASS

Reply from Laurie Ross:

Thank you Brian for the review of our Claims Team. We are delighted to hear this. June

Gordon Irving - 2 months ago

I would like to take this opportunity to say a very big thank you to Christine Boyle in the shettleston branch who has done an outstanding first class job looking after my non fault claim, within one hour of reporting my claim to Christine i received two phone calls, one from the loss adjuster to make an appointment with myself and the other call to arrange a replacement car, my car was picked up from my house and dropped off again after the repair, all while i went on holiday Also like to say a very big thank you to Melanie at the Rutherglen office who has looked after my renewal for a number of years and always finding the best deal for myself Thank you Christine and Melanie for your five star service Gordon Irving

Reply from Laurie Ross:

Thank you so much for the great review. We are over the moon to hear this. I will pass your lovely comments over to Melanie and Christine. June

James Timmons - 3 months ago

I want to take this opportunity to express my thanks and gratitude to Christine and the Glasgow team for fighting my corner. I always felt that I was being supported throughout and I believe that without them I would not have won this dispute. 10 star treatment.

Reply from Laurie Ross:

Thank you very much for your great feedback. We are delighted to hear this. June

Paul Hepburn - 3 months ago

I deal with the paisley branch and I find everyone of the staff brilliant today I dealt with Sarah and Maureen 5 out of 5 stars 🌟

Reply from Laurie Ross:

Thank you for taking the time to review our Claims Team. June