Our Branches

Laurie Ross is a local insurance broker and we only deal face-to-face or on the telephone with our customers. We want to speak to you to ensure we recommend the product that exactly meets your needs, at the most competitive price.

Please call your nearest branch.

Cumbernauld

Tel: 01236 737277

59 Main St, Cumbernauld,
Glasgow G67 2RT

cumbernauld@laurieross.com
Cumbernauld branch manager photo
Carol Gray
Branch Manager

Meet our Cumbernauld Team

Gemma

Gemma

Kelly

Kelly

Andy

Andy

DAC - 4 days ago

Very pleased with the quick feedback to my queries and the friendly telephone conversation with Carol. I cannot rate Laurie highly enough I have also purchased house insurance for my rental flats with your company. I recommended my mother to your company. She has now insured her house with Laurie Ross after being ripped off for many years, staying loyal to her bank - she has saved over 30% in her annual premiums !

Paul McLachlan - 4 days ago

Done my insurance in no time staff always very helpful and very good

Francis Walsh - 2 weeks ago

One quick phone call and renewal sorted very efficiently

Reply from Laurie Ross:

Thank you Francis for taking the time to review our Cumbernauld Branch. We are pleased to hear that you think we provided you with an efficient service. June

Ann McCormack - 3 weeks ago

No problems. Very good service. Thank you.

Reply from Laurie Ross:

Thank you for taking the time to give us feedback Ann. June.

Martin - 1 month ago

Always helpfully First class

Reply from Laurie Ross:

Thank you very much Martin! June

Hamilton

Tel: 01698 891547

10A Gateside St, Hamilton ML3 7JG

hamilton@laurieross.com
Hamilton branch manager photo
Laura McCafferty
Branch Manager

Meet our Hamilton Team

Amanda

Amanda

James

James

Beckie

Beckie

Kathy - Accounts

Kathy - Accounts

Lynne - Accounts

Lynne - Accounts

William Cowan - 2 weeks ago

Always very helpful. Very friendly and work hard to get a quote I’m happy with.

Reply from Laurie Ross:

Thank you very much for your 5 star feedback William. June

John A Kelly - 2 weeks ago

In my humble opinion Beckie Dewar dealt with my car insurance quotation and process with impeccable professionalism, courteously, and succinct precision that I feel 5 stars is an injustice to her completely. Furthermore, Beckie's approach to a small misunderstanding which was entirely my fault to which I hold up my hands unreservedly, was the epitome of true perfection which I experienced throughout the whole process.

Reply from Laurie Ross:

We are absolutely over the moon to hear this John. Beckie from our Hamilton Branch will really appreciate your kind words. Thank you very much. June

Lee Fleming - 3 weeks ago

Around good to use...

Reply from Laurie Ross:

Thank you Lee for taking the time to leave us feedback. June

Mark Brannigan - 3 weeks ago

Great service as always, been a customer for many years and the staff are very friendly One thing to improve on is the heat in the office

Reply from Laurie Ross:

Thank you Mark for the 5 star feedback. We are sorry about the heat, we are looking into some heating improvements at the moment. June

Jim - 4 weeks ago

great staff pleasure to do business with

Reply from Laurie Ross:

Our Hamilton Branch will be so pleased with your feedback Jim. Thank you! June

Partick

Tel: 0141 946 1111

255 Dumbarton Rd,
Glasgow G11 6AB

partick@laurieross.com
Partick branch manager photo
Craig Baillie
Branch Manager

Meet our Partick Team

Louise

Louise

Matthew

Matthew

Gillian

Gillian

Neil

Neil

K O’Hara - 4 days ago

Good service well followed up. Took the complications out of arranging car insurance after a long absence.

C Mc Allister - 4 days ago

Transaction went very smooth no problem cheers 👍

J Mckenna - 4 days ago

Been with this company for umpteen years never had a problem

Robert Potts - 4 days ago

No problem renewing. Don't even have to contact. Simple.

Alastair Fotheringham - 1 week ago

very professional people to deal with!

Paisley

Tel: 0141 848 7300

20 Causeyside St,
Paisley PA1 1UN

paisley@laurieross.com
Paisley branch manager photo
Maureen Paterson
Branch Manager

Meet our Paisley Team

Sarah McLaughlin

Sarah McLaughlin

Audrey McCormack

Audrey McCormack

Nicola Karanikki

Nicola Karanikki

Kenny Barnes - 3 days ago

Great price for my taxi insurance, delighted, it's amazing what Maureen, Audrey, Sarah and Nikki will do for a tin of M&S 's finest shortbread. Best say no more, what happens in the branch, stays in the branch.😊😊 Oh nearly forgot, customer service isn't that bad neither. 😂😂😂😂😂😂😂

Patricia Colgan - 2 weeks ago

I called in to your Paisley branch for a quote for car insurance 2 days ago. I was most impressed with the courteous, friendly service I received. Everything was explained clearly with all options available. This enhanced my opinion that it is so much more preferable to talk to someone rather than going on-line and I shall certainly call again when other insurances are required.

Reply from Laurie Ross:

Thank you very much Patricia for the great review of our Paisley Branch. We are so glad to hear that you would call us again. June

Peter Sutherland - 3 weeks ago

Would’ve been 5 stars if I hadn’t been phoned back twice after renewing to remind me to renew maybe a wee bit overseen

Reply from Laurie Ross:

Thanks for taking time to give us feedback Peter. We are sorry to have contacted you again. This was a reporting issue which has now been resolved. Glad to have you with us again for another year. June

Dougie - 4 weeks ago

Spot on service.. Should have asked for the wee burds number she was that spot on lol

Reply from Laurie Ross:

Thank you for the lovely review Dougie. We will be sure to pass your comments over to the girls at Paisley haha! :)

Sandra Clark - 1 month ago

Very professional&helpful would reccomend

Reply from Laurie Ross:

Thank you Sandra for taking the time to review our Paisley Branch. We are so happy to hear that you would recommend us. June

Rutherglen

Tel: 0141 643 2131

249 Main St, Rutherglen,
Glasgow G73 2HN

rutherglen@laurieross.com
Rutherglen branch manager photo
Eileen Knox
Branch Manager

Meet our Rutherglen Team

Melanie

Melanie

Clair

Clair

Elaine

Elaine

Jackie

Jackie

Lynne Temple - 1 week ago

Friendly and helpful service very efficient they know their jobs very well

Pauline Taylor - 2 weeks ago

Great service from Eileen Knox - I had a tricky request with lots of changes and she was very helpful

Reply from Laurie Ross:

Thank you very much for taking the time to give us feedback Pauline. Eileen will be so pleased to hear this. June

Ian Moore - 2 weeks ago

Young lady (Eileen)who looked after me was first class,no problems at all everything sorted within minutes

Reply from Laurie Ross:

Thank you Ian for the lovely review. Our Rutherglen branch manager Eileen will be so pleased to hear this. June

Jim Reilly - 4 weeks ago

Very happy with everything that Claire did to set up my recent Insurance policy for my Taxi, first class service from the outset.

Reply from Laurie Ross:

Thank you for taking the time to give us feedback Jim. Claire will be delighted with your lovely comments. June

Senga Irvine - 1 month ago

I would like to give the staff in the Rutherglen office a gold star, I have been with Laurie Ross for many years and they always give excellent service and renewing my car insurance this year was easy and painless. I can rely on them to make sure everything is in order.

Reply from Laurie Ross:

We are absolutely delighted with your wonderful feedback Senga! We are so glad to hear that you can rely on us. Thank you. June

Shettleston

Tel: 0141 778 5311

1261-1265 Shettleston Rd,
Glasgow G32 7NG

shettleston@laurieross.com
Shettleston branch manager photo
Wendy Agnew
Branch Manager

Meet our Shettleston Team

Anne

Anne

Daniel

Daniel

Sharon

Sharon

Audrey

Audrey

Stacy

Stacy

Garry Harper - 1 week ago

Staff in shettleston branch very friendly and go out there way to help u Wendy and Daniel do a great job & all rest of staff of course

Constance Hannah - 4 weeks ago

I have dealt with the staff at Shettleston for a good number of year now & find them very professional & helpful. I would highly recommend them to other people.

Reply from Laurie Ross:

Thank you Contance for the fantastic review of our Shettleston Branch. We are delighted to hear that you would recommend us. June

Margaret Boyd - 1 month ago

Always pleased with the friendly efficient service from Laurie Ross staff. And great price for my new car insurance.

Reply from Laurie Ross:

Thank you Margaret for the lovely review of our Shettleston Branch. They will be so pleased to hear this. June

Matthew Calvert - 2 months ago

Very helpful, efficient & pleasant staff

Reply from Laurie Ross:

Thank you Matthew for taking the time to review our Shettleston Branch. The team will be delighted to hear your lovely comments. June

John Prentice - 2 months ago

Very satisfied with the service

Reply from Laurie Ross:

We are so happy to hear this John! Thank you for your feedback. June

Business Insurance

Tel: 0141 259 0088

7 Buchanan Street, 6th Floor, Glasgow G1 3HL

commercial@laurieross.com
Business branch manager photo
Gregg Ross
Commercial Director

Meet our Business Team

Audrey Morris

Audrey Morris

Jenny Gillespie

Jenny Gillespie

Stacy Butler

Stacy Butler

CKE Property Investments - 2 weeks ago

Excellent service and sorted out exactly what we were looking for. Thanks Again to Stacy for all her help.

Reply from Laurie Ross:

Thank you for your 5 star review. Stacy will be so pleased with your lovely comments. June

PETE'S Taxi - 3 weeks ago

Excellent service been with this branch for four years now, and no complaints at all

Reply from Laurie Ross:

We appreciate you taking the time to review our Paisley Branch. Thank you! June

Capital City Taxis - 1 month ago

Gill in the Patrick office was super helpful, well informed and knows her job, this in turn helped a newbie like me get through insurance easily. Thanks

Reply from Laurie Ross:

Thank you for the great review! I will pass your lovely comments over to Gillian who will be over the moon to hear this. June

Brian James Holdings - 1 month ago

Thanks for being more than your name

Reply from Laurie Ross:

We are delighted to hear this! I'm sure the Hamilton Team will also be delighted. Thank you. June

BMTS Group LTD - 3 months ago

Fantastic service as always ! Great team of hard working, caring and professional people. Insuring with you guys for 33 years.

Reply from Laurie Ross:

Thank you for the fantastic review! Our team at Shettleston will be so happy to hear this. June

Claims Team

Tel: 0141 266 0007

1261-1265 Shettleston Rd, Glasgow G32 7NG

claims@laurieross.com
Claims branch manager photo
Christine Boyle
Claims Manager

Meet our Claims Team

Alistair Stewart

Alistair Stewart

Stephen Sheridan - 2 days ago

The claims team done another fantastic job with my claim. I honestly feel very confident in Laurie Ross dealing with me. And in the job they do for customers.

Reply from Laurie Ross:

Thank you Stephen for the taking time to review our Claims Team. We are delighted to hear this and will pass your kind words over to the team. June

Michael J Robertson - 1 week ago

Excellent customer service from Christine at your shettleston branch helped every step of the way with my non fault claim

Reply from Laurie Ross:

Thank you Malcolm for the great review of our Claims Team. Christine will be delighted to hear this. June

Carol Mcfarlane - 2 weeks ago

EXCELLENT CUSTOMER SERVICE

Reply from Laurie Ross:

We really appreciate you taking the time to review our Claims Team Carol. Thank you! June

Malcolm Fraser - 3 weeks ago

yes I'm very happy with the service I got from laurieross .Im just waiting to get my loss of earnings back. i have been with use for a long time and always happy with the staff .always friendly easy to talk to and very helpful. thanks Malcolm fraser

Reply from Laurie Ross:

Thank you Malcolm for the fantastic review of our Claims Team. They will appreciate your kind words. June

David Pate - 1 month ago

I would like to thank Laura McCafferty, Amanda boyd and Christine Boyle for all there da and all there help with my claim especially during one of the most stressful and busy times of the year there all when above and beyond my expectations giving me advice and keeping on top of everything to make sure it all went as smoothly as possible. Thanks again ladies top team.

Reply from Laurie Ross:

Thank you for the amazing review David! The girls will be over the moon with your feedback. We are glad we could help! June