Our Branches

Laurie Ross is a local insurance broker and we only deal face-to-face or on the telephone with our customers. We want to speak to you to ensure we recommend the product that exactly meets your needs, at the most competitive price.

Please call your nearest branch.

Cumbernauld

Tel: 01236 737277

59 Main St, Cumbernauld,
Glasgow G67 2RT

cumbernauld@laurieross.com
Cumbernauld branch manager photo
Carol Gray
Branch Manager

Meet our Cumbernauld Team

Gemma

Gemma

Kelly

Kelly

Andy

Andy

Martin - 6 days ago

Always helpfully First class

Reply from Laurie Ross:

Thank you very much Martin! June

Malcolm Brown - 6 days ago

Very pleasant, informative & helpful staff.

Reply from Laurie Ross:

Thank you Malcolm for the lovely review of our Cumbernauld Branch. They will be so happy to hear this! June

Alison MacBride - 2 weeks ago

Always very helpful. Have never had a problem with anything. Always cheery.

Reply from Laurie Ross:

Thank you Alison for the feedback! Our Cumbernauld Team will be so pleased with your lovely feedback. June

Kevin Bell - 2 weeks ago

Staff are great and always helpful. One down side in last year is renewal letters not sent early enough, then call to ask if taking insurance out left too late to decide or review, whether intentional or not, leaves you feeling as if you are set up not to have time to decide best options. Never used to be like this as been a customer for over 20 years however complacency with loyalty will reduce with instances like this.

Reply from Laurie Ross:

We are sorry to hear this Kevin, our renewal process aims to contact every customer 3 weeks prior to their renewal date giving them plenty of time to make their decision. We believe the branch manager has now been in contact with you to discuss. June

Thomas Gilmore - 1 month ago

First class friendly & efficient service as always

Reply from Laurie Ross:

Thank you Thomas for taking time to give us feedback. We will pass your lovely comments over to our Cumbernauld team. June

Hamilton

Tel: 01698 891547

10A Gateside St, Hamilton ML3 7JG

hamilton@laurieross.com
Hamilton branch manager photo
Laura McCafferty
Branch Manager

Meet our Hamilton Team

Amanda

Amanda

James

James

Beckie

Beckie

Kathy - Accounts

Kathy - Accounts

Lynne - Accounts

Lynne - Accounts

Tom Verhoeven - 5 days ago

Nice and frendly Stef know what the are doing

Reply from Laurie Ross:

Our Hamilton Branch will be happy to hear this Tom. Thank you so much! June

Lynn Shearer - 6 days ago

Very helpful and reassuring that it’s the right car insurance for me very pleasant to speak to and professional

Reply from Laurie Ross:

Thank you Lynn for your great feedback. Our Hamilton Team will be delighted with your comments. June

Brian James Holdings - 7 days ago

Thanks for being more than your name

Reply from Laurie Ross:

We are delighted to hear this! I'm sure the Hamilton Team will also be delighted. Thank you. June

Iain Keatings - 2 weeks ago

The staff are always helpful, polite and efficient. I have been getting my car insurance from this branch for decades and have recently started getting my buildings insurance from them. Very good service.

Reply from Laurie Ross:

Thank you for the fantastic review Iain! Our Hamilton Branch will be so happy to hear this. June

Robert Irving - 1 month ago

Laura in the Hamilton branch is fantastic and always sorts everything out for me.

Reply from Laurie Ross:

Thank you Robert for the great feedback! I will pass your comments over to our Hamilton Branch manager Laura who will be delighted to hear this. June

Partick

Tel: 0141 946 1111

255 Dumbarton Rd,
Glasgow G11 6AB

partick@laurieross.com
Partick branch manager photo
Craig Baillie
Branch Manager

Meet our Partick Team

Louise

Louise

Matthew

Matthew

Gillian

Gillian

Neil

Neil

Capital City Taxis - 5 days ago

Gill in the Patrick office was super helpful, well informed and knows her job, this in turn helped a newbie like me get through insurance easily. Thanks

Reply from Laurie Ross:

Thank you for the great review! I will pass your lovely comments over to Gillian who will be over the moon to hear this. June

Julie Donaldson - 6 days ago

Great staff with excellent customer service. Definitely recommended. I use them for my home insurance.

Reply from Laurie Ross:

We are over the moon to hear this Julie. We are also so glad that you would recommend us. Thank you! June

David - 1 week ago

Great service and very prompt

Reply from Laurie Ross:

Thank you taking the time to review our Partick Branch David. We are so pleased to hear this. June

Shona Sim - 2 weeks ago

Friendly, knowledgeable staff who are always so helpful when dealing with me.

Reply from Laurie Ross:

We are so happy to hear this Shona! Thank you very much. June

Shona Sim - 1 month ago

Always cheery, friendly, helpful and knowledgeable staff who make contact regarding existing and new products. Would recommend 100%.

Reply from Laurie Ross:

We are over the moon with your amazing feedback Shona! We are also so happy to hear that you would recommend us. June

Paisley

Tel: 0141 848 7300

20 Causeyside St,
Paisley PA1 1UN

paisley@laurieross.com
Paisley branch manager photo
Maureen Paterson
Branch Manager

Meet our Paisley Team

Sarah McLaughlin

Sarah McLaughlin

Audrey McCormack

Audrey McCormack

Nicola Karanikki

Nicola Karanikki

Sandra Clark - 2 weeks ago

Very professional&helpful would reccomend

Reply from Laurie Ross:

Thank you Sandra for taking the time to review our Paisley Branch. We are so happy to hear that you would recommend us. June

Daniel Maxwell - 2 weeks ago

Really good service in dealing with and setting up my insurance requirements

Reply from Laurie Ross:

Thank you Daniel for the feedback and also for the 5 stars. We are delighted! June

Philip Craig - 1 month ago

Very helpful staff

Reply from Laurie Ross:

Thank you for the 5 star review Philip! June

Arthur - 2 months ago

Thank you very much .

Reply from Laurie Ross:

Thank you Arthur for the 5 star feedback! June

Andy - 2 months ago

Great help from Sarah, very helpful and patient getting me the best deal for my cars.

Reply from Laurie Ross:

Thank you Andy for taking the time to review our Paisley Branch. I will pass your lovely comments on to Sarah who will be delighted. June

Rutherglen

Tel: 0141 643 2131

249 Main St, Rutherglen,
Glasgow G73 2HN

rutherglen@laurieross.com
Rutherglen branch manager photo
Eileen Knox
Branch Manager

Meet our Rutherglen Team

Melanie

Melanie

Clair

Clair

Elaine

Elaine

Jackie

Jackie

Senga Irvine - 6 days ago

I would like to give the staff in the Rutherglen office a gold star, I have been with Laurie Ross for many years and they always give excellent service and renewing my car insurance this year was easy and painless. I can rely on them to make sure everything is in order.

Reply from Laurie Ross:

We are absolutely delighted with your wonderful feedback Senga! We are so glad to hear that you can rely on us. Thank you. June

Mr Andrew Lynn - 6 days ago

Thank you for all your help on my car insurance. It's a pleasure doing business with you.

Reply from Laurie Ross:

We appreciate your lovely feedback Andrew. Thank you! June

Cathy Fraser - 1 month ago

Very friendly helpful staff. Offered coffee and biscuits while waiting! Would definitely recommend them.

Reply from Laurie Ross:

Thank you Cathy for the lovely review. We are over the moon to hear that you would recommend us. We hope you enjoyed your coffee and biscuits! June

Derek Westwood - 1 month ago

Terrific personal service (over-the-phone and by e-mail) from Eileen Knox, Branch Manager. Professional, transparent and helpful.

Reply from Laurie Ross:

Thank you very much for the fantastic review Derek! Eileen will be over the moon with your comments. June

Stephen Campbell - 1 month ago

Having been a customer for many years,I can say that the service provided is first class and the staff have always been very professional with a personal touch that goes a long way.

Reply from Laurie Ross:

Thank you so much for the fantastic review Stephen! Your lovely comments will be passed on to our Rutherglen Branch who will be so pleased to hear this. June

Shettleston

Tel: 0141 778 5311

1261-1265 Shettleston Rd,
Glasgow G32 7NG

shettleston@laurieross.com
Shettleston branch manager photo
Wendy Agnew
Branch Manager

Meet our Shettleston Team

Anne

Anne

Daniel

Daniel

Sharon

Sharon

Audrey

Audrey

Stacy

Stacy

Margaret Boyd - 5 days ago

Always pleased with the friendly efficient service from Laurie Ross staff. And great price for my new car insurance.

Reply from Laurie Ross:

Thank you Margaret for the lovely review of our Shettleston Branch. They will be so pleased to hear this. June

Matthew Calvert - 1 month ago

Very helpful, efficient & pleasant staff

Reply from Laurie Ross:

Thank you Matthew for taking the time to review our Shettleston Branch. The team will be delighted to hear your lovely comments. June

John Prentice - 1 month ago

Very satisfied with the service

Reply from Laurie Ross:

We are so happy to hear this John! Thank you for your feedback. June

Kenny Hamilton - 1 month ago

Great and easy to deal with.

Reply from Laurie Ross:

Thank you Kenny for taking the time to review our Shettleston Branch. We are glad you thought our service was an easy process for you! June

Alan Lappin - 2 months ago

Brilliant, efficient service as always. Great staff.

Reply from Laurie Ross:

Thank you Andy for reviewing our Shettleston Branch. They will be so pleased to hear this. June

Business Insurance

Tel: 0141 259 0088

7 Buchanan Street, 6th Floor, Glasgow G1 3HL

commercial@laurieross.com
Business branch manager photo
Gregg Ross
Commercial Director

Meet our Business Team

Audrey Morris

Audrey Morris

Jenny Gillespie

Jenny Gillespie

Stacy Butler

Stacy Butler

Blair Fisher (cas Sco Ltd/ F&s Ltd ) Taxi - 3 months ago

5 star from the ladys at Paisly have been using them for a while now and more closely recently! Will not be insuring vehicles else where! no need ! Thanks again Maureen & Audrey !!

Reply from Laurie Ross:

Thank you very much Blair for taking time to give us such great feedback. Maureen and her Paisley team will be delighted to hear this. June

Car Spa - 3 months ago

The best

Reply from Laurie Ross:

Thank you for taking the time to review our Partick Branch. June

Scotlinks Travel - 3 months ago

First class service and very pleasant staff

Reply from Laurie Ross:

Thank you for the feedback and the 5 stars! June

PD&LA McAlister Limited - 3 months ago

Great staff, great service, what more could you say

Reply from Laurie Ross:

Thank you very much for taking the time to review our Rutherglen Branch. They will be so pleased to hear this. June

Canal Taxis - 4 months ago

Wendy worked very hard to get me a good deal

Reply from Laurie Ross:

Thank you for taking the time to give us a review. I will pass your feedback over to our Shettleston Branch manager Wendy who will be pleased to hear this. June

Claims Team

Tel: 0141 266 0007

1261-1265 Shettleston Rd, Glasgow G32 7NG

claims@laurieross.com
Claims branch manager photo
Christine Boyle
Claims Manager

Meet our Claims Team

Alistair Stewart

Alistair Stewart

Andrew Fawcett - 1 month ago

Excellent customer service Couldn't ask for anything better

Reply from Laurie Ross:

Thank you Andrew for taking the time to review our Claims Team! We will pass your comments to them. June

James Lees - 2 months ago

Had to process a car claim for my old father which with the help of Laurie Ross was completed very quickly with no hassle. Regards,

Reply from Laurie Ross:

Thanks you James for giving us feedback. We will pass this over to the team. June

Paul Burt - 3 months ago

Very efficient service. Worked well with my claim

Reply from Laurie Ross:

Thank you Paul for taking time to give our claims team feedback. They will be very happy to hear this. June

Eleanor White - 3 months ago

Service was fantastic, one fone call is all it took from me to Laurie Ross for them to take over and deal with my claim , getting my car fixrd , and me getting a courtesy car without delay or stress to me , staff are so lovely and helpful any time u fone them , would sincerely recommend Laurie Ross xx

Reply from Laurie Ross:

Thank you Eleanor for the fantastic review, Our Claims Team will be delighted to hear this! June

Ann Lynn - 3 months ago

Thanks to Christine in the Shettlleston office for handling my claim. She kept me informed every step of the claim. The third party refused to report the claim but Christine did not give up and my claim was settled very efficiently. Definitely 5 stars

Reply from Laurie Ross:

Thank you Ann for the great feedback! We are delighted to see that you have gave us 5 stars. June