Scam MIB Calls


You may have been cold called by someone claiming to be from the MIB (Motor Insurance Bureau) or who says they got your information from the Motor Insurance Database (MID). They may be trying to scam you by:

  • Saying that they have been instructed by MIB to call you about your accident claim.
  • Asking you to give information about any motor accidents you have been involved in.
  • Encouraging you to give false information in order to make a claim to MIB.
  • Trying to get your personal data or banking details so that “your compensation” can be paid to you.


The MIB will only contact you if;

  • have submitted claims for an accident with an uninsured or untraced driver.
  • are a named defendant or third party in a claim.
  • are the registered keeper of a vehicle that does not appear to be insured according to the Motor Insurance Database.

The MIB will not;

  • call you about claiming for motor accidents unless you have already made a claim to MIB.
  • sell or give out the information held on the Motor Insurance Database to third parties.
  • ask for your banking details via the telephone.
  • hold your email or telephone contact details on the Motor Insurance Database.


Scam callers can use a process known as ‘spoofing’ to falsify their telephone number to make it appear as though their call is coming from MIB.

If you are in any way suspicious of a call from someone claiming to be from MIB, please disconnect the call, allow 5 minutes for the line to be clear, or use a different line and contact them on 01908 830 001. They will be happy to let you know whether or not the call was genuine.


Report it

To tackle scam calls MIB are working to identify, limit and ultimately prevent scam calls.

You can help by reporting the scam call details in the form below. Any information you provide us will always be used in accordance with the Data Protection Act 1998.


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